Hearing Navigation Clicks and Random Ads. Please Help.

So after a few days, i have been noticing that random noises such as movie ads and sound clips play. I would have no pages open, that it could come from, yet, i can still hear it in the speakers. I know it's some kind of infection, or something along those lines. If anyone knows how to help, it would be appreciated. Thanks.

Welcome to GeekPolice Forums! I'm Crush but, you can call me Chris too and I will be helping you with your Malware issues.

A few things to keep in mind as we progress:

1. We are all volunteer staff here so we log in and assess threads when real life, work, family, and other obligations permit. Additionally, we are located all over the world. There may be a bit of a time delay due to this.

2. Malware Removal threads are very time intensive. Each entry must be researched until it can be said with 100% certainty whether or not it can stay or needs to be removed. Sometimes additional work is needed to weed out suspect entries

3. This may turn into a long ordeal but, rest assured we will stay with you until you are completely disinfected.

4. Only Tech Officers, Global Moderators, Administrators, and Malware Advisors are allowed to give advice on removing malware from your computer. Do not run any tools unless specifically asked to by a member of one of these usergroups

5. If you are not the original poster of this thread DO NOT run any fixes given to the poster in this thread. They are all custom tailored specifically to this user. It could prove to be disastrous.

6. Please keep responding until I give you the "All Clear". Absence of symptoms does not mean that everything is clear.

7. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.

8. If you have any questions or issues please stop and ask! We are all here to help.

---

IMPORTANT: Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.


If you follow these instructions, everything should go smoothly .

Please subscribe to this thread to get immediate notification of replies as soon as they are posted.

To do this click , then click Preferences. Make sure Always notify me of replies is set to Yes

---

With that out of the way:

Please download and run RKill.

Download mirror 1 - Download mirror 2 - Download mirror 3

• Save it to your Desktop.
  
• Double click the RKill desktop icon.
  
• It will quickly run and launch a log. If it does not launch a log, try another download link until it does.
  
• Please post its log in your next reply.
  
• After it has run successfully, delete RKill.

Note: This tool only kills the active infection, the actual infection will not be gone. Once you reboot the infection will be active again! Please do not reboot until instructed further to do so.
========

Please download ComboFix from BleepingComputer.com

Alternate link: GeeksToGo.com

Rename ComboFix.exe to commy.exe before you save it to your Desktop

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools A guide to do this can be found here
  
• Click Start>Run then copy paste the following command into the Run box & click OK "%userprofile%\desktop\commy.exe" /stepdel
  
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console

Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

• Click on Yes, to continue scanning for malware.
  
• When finished, it shall produce a log for you. Please include the contents of C:\ComboFix.txt in your next reply.
  

I dont know how to turn off my AVG free version.

This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.
Ran as Keith on 07/31/2010 at 15:58:12.


Processes terminated by Rkill or while it was running:


C:\Documents and Settings\Keith\My Documents\Downloads\rkill.com


Rkill completed on 07/31/2010 at 15:58:20.

Do you have the combofix log as well?

This is what happened:

You received this message because a hardware device, its driver, or related software has caused a stop error, also called a blue screen error. This type of error means the computer has shut down abruptly to protect itself from potential data corruption or loss. In this case, we were unable to detect the specific device or driver that caused the problem.

The following troubleshooting steps might prevent the stop error from recurring. Try them in the order given. If one step does not solve the problem, then move on to the next one.

Okay. Let's try an alternate route.

Please download 7-Zip and install it. If you already have it, no need to reinstall.

Then, download RootkitUnhooker and save the setup to your Desktop.

• Right-click on the RootkitUnhooker setup and mouse-over 7-Zip then click Extract to "RKU***"
  
• Once that is done, enter the folder, and double-click on the setup file. Navigate through setup and finish.
  
• Once that is done, you will see another folder that was created inside the RKU folder. Enter that folder, and double-click on the randomly named file. (It will be alpha-numeric and have an EXE extension on it.)
  
• It will initialize itself and load the scanner. It will also install its driver. Please wait for the interface to begin.
  
• Once inside the interface, do not fix anything. Click on the Report tab.
  
• Next, click on the Scan button and a popup will show. Make sure all are checked, then click on OK. It will begin scanning. When it gets to the Files tab, it will ask you what drives to scan. Just select C:\ and hit OK.
  
• It will finish in about 5 minutes or a little longer depending on how badly infected the system is, or if your security software is enabled.
  
• When finished, it will show the report in the Report tab. Please copy all of it, and post it in your next reply. Depending on how large the log is, you may have to use two or three posts to get all the information in.
  

It can't find a way to download RootKit

It does not open it, or won't download it?

it says "windows cannot open this file because it doesnt know what created it"

Did you download 7-zip as per the instructions?

Yes, i did.

Did you unzip the RKU rar file and it's just not working?

You can try this program as well to unzip the rku archive:
http://download.cnet.com/WinRAR-32-bit/3000-2250_4-10007677.html

RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #2
==============================================
>SSDT State
==============================================
ntkrnlpa.exe-->NtTerminateProcess, Type: Address change 0x805D2982-->A4E1D620 [C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS]
==============================================
>Shadow
==============================================
==============================================
>Processes
==============================================
0x865C49C8 [4] System
0x84B3DB98 [132] C:\WINDOWS\system32\svchost.exe (Microsoft Corporation, Generic Host Process for Win32 Services)
0x84C7F6D8 [176] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (Apple Inc., Apple Mobile Device Service)
0x859C4270 [204] C:\Program Files\Application Updater\ApplicationUpdater.exe (Spigot, Inc., Application Updater)
0x84C70B98 [236] C:\Program Files\AVG\AVG9\avgwdsvc.exe (AVG Technologies CZ, s.r.o., AVG Watchdog Service)
0x85972BA0 [248] C:\WINDOWS\system32\svchost.exe (Microsoft Corporation, Generic Host Process for Win32 Services)
0x84D32B28 [308] C:\Program Files\Bonjour\mDNSResponder.exe (Apple Inc., Bonjour Service)
0x84B85AE8 [472] C:\WINDOWS\system32\svchost.exe (Microsoft Corporation, Generic Host Process for Win32 Services)
0x84BA3DA0 [608] C:\Program Files\Java\jre6\bin\jqs.exe (Sun Microsystems, Inc., Java(TM) Quick Starter Service)
0x859BD978 [820] C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe (Microsoft Corporation, Microsoft SeaPort Search Enhancement Broker)
0x84D28150 [1012] C:\WINDOWS\system32\smss.exe (Microsoft Corporation, Windows NT Session Manager)
0x84C2BDA0 [1044] C:\Program Files\AVG\AVG9\avgcsrvx.exe (AVG Technologies CZ, s.r.o., AVG Scanning Core Module - Server Part)
0x85984CE8 [1060] C:\WINDOWS\system32\csrss.exe (Microsoft Corporation, Client Server Runtime Process)
0x8597BB78 [1084] C:\WINDOWS\system32\winlogon.exe (Microsoft Corporation, Windows NT Logon Application)
0x84BF34C0 [1128] C:\WINDOWS\system32\services.exe (Microsoft Corporation, Services and Controller app)
0x85B19228 [1140] C:\WINDOWS\system32\lsass.exe (Microsoft Corporation, LSA Shell (Export Version))
0x84C9A368 [1292] C:\WINDOWS\system32\svchost.exe (Microsoft Corporation, Generic Host Process for Win32 Services)
0x84C72DA0 [1368] C:\WINDOWS\system32\svchost.exe (Microsoft Corporation, Generic Host Process for Win32 Services)
0x84C89020 [1408] C:\WINDOWS\system32\svchost.exe (Microsoft Corporation, Generic Host Process for Win32 Services)
0x84BEA968 [1516] C:\WINDOWS\system32\svchost.exe (Microsoft Corporation, Generic Host Process for Win32 Services)
0x84C8B020 [1572] C:\WINDOWS\system32\svchost.exe (Microsoft Corporation, Generic Host Process for Win32 Services)
0x84ADE918 [1616] C:\PROGRA~1\AVG\AVG9\avgtray.exe (AVG Technologies CZ, s.r.o., AVG Tray Monitor)
0x84BC7020 [1736] C:\Program Files\AVG\AVG9\avgemc.exe (AVG Technologies CZ, s.r.o., AVG E-Mail Scanner)
0x84C80648 [1836] C:\WINDOWS\system32\spoolsv.exe (Microsoft Corporation, Spooler SubSystem App)
0x85985DA0 [1900] C:\Program Files\AVG\AVG9\avgchsvx.exe (AVG Technologies CZ, s.r.o., AVG Cache Server)
0x85985B20 [1908] C:\Program Files\AVG\AVG9\avgrsx.exe (AVG Technologies CZ, s.r.o., AVG Resident Shield Service)
0x84B80BA0 [1916] C:\Program Files\AVG\AVG9\avgnsx.exe (AVG Technologies CZ, s.r.o., AVG Network scanner Service)
0x85B023F8 [1992] C:\WINDOWS\system32\svchost.exe (Microsoft Corporation, Generic Host Process for Win32 Services)
0x84BF8658 [2008] C:\Program Files\AVG\AVG9\avgcsrvx.exe (AVG Technologies CZ, s.r.o., AVG Scanning Core Module - Server Part)
0x85A31B00 [2208] C:\Program Files\WinRAR\WinRAR.exe (-, -)
0x85BA4990 [2244] C:\WINDOWS\explorer.exe (Microsoft Corporation, Windows Explorer)
0x84B264D8 [2248] C:\WINDOWS\system32\alg.exe (Microsoft Corporation, Application Layer Gateway Service)
0x84B0D020 [2496] C:\WINDOWS\system32\igfxtray.exe (Intel Corporation, igfxTray Module)
0x84A95788 [2504] C:\WINDOWS\system32\hkcmd.exe (Intel Corporation, hkcmd Module)
0x84B3E510 [2528] C:\WINDOWS\RTHDCPL.EXE (Realtek Semiconductor Corp., Realtek HD Audio Control Panel)
0x84A6C920 [2552] C:\Program Files\EeePC\ACPI\AsAcpiSvr.exe (ASUSTeK Computer Inc., Asus Eee PC ACPI Service)
0x85A3C990 [2568] C:\Program Files\EeePC\ACPI\AsEPCMon.exe (ASUSTeK Computer Inc., AsEPCMon)
0x84A42020 [2616] C:\Program Files\AVG\AVG9\avgui.exe (AVG Technologies CZ, s.r.o., AVG User Interface)
0x84B2C4A0 [2628] C:\Program Files\EeePC\ACPI\AsTray.exe (ASUSTeK Computer Inc., Eee PC Tray Utility)
0x84AE78A8 [2668] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe (Synaptics Incorporated, Synaptics TouchPad Enhancements)
0x84ADE020 [2676] C:\WINDOWS\system32\igfxsrvc.exe (Intel Corporation, igfxsrvc Module)
0x84955580 [2720] C:\Program Files\ASUS\LiveUpdate\LiveUpdate.exe
0x84B632D0 [2852] C:\Program Files\Java\jre6\bin\jusched.exe (Sun Microsystems, Inc., Java(TM) Platform SE binary)
0x84955DA0 [2888] C:\Program Files\iTunes\iTunesHelper.exe (Apple Inc., iTunesHelper)
0x84B65788 [2948] C:\WINDOWS\system32\ctfmon.exe (Microsoft Corporation, CTF Loader)
0x84B65508 [2952] C:\WINDOWS\system32\igfxext.exe (Intel Corporation, igfxext Module)
0x85A84020 [2968] C:\Program Files\ASUS\Eee Docking\Eee Docking.exe (-, Eee Docking Application)
0x86508DA0 [2984] C:\Program Files\Messenger\msmsgs.exe (Microsoft Corporation, Windows Messenger)
0x849A02F8 [3136] C:\DOCUME~1\Keith\LOCALS~1\Temp\Rar$EX17.046\MustBeRandomlyNamed\aFiJPNWHtughM.exe (UG North, RKULE, SR2 Normandy)
0x84AC8AA8 [3164] C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe (McAfee, Inc., McAfee Security Scanner Scheduler)
0x848FEB98 [3192] C:\WINDOWS\system32\msiexec.exe (Microsoft Corporation, Windows® installer)
0x84B96780 [3216] C:\Program Files\ASUS\EeePC\Super Hybrid Engine\SuperHybridEngine.exe (ASUSTeK Computer Inc., Eee Super Hybrid Engine)
0x84A74BA0 [3228] C:\Program Files\ooVoo\ooVoo.exe (ooVoo LLC, ooVoo)
0x84BAEB28 [3252] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe (SUPERAntiSpyware.com, SUPERAntiSpyware Application)
0x848F3998 [3456] C:\Program Files\Java\jre6\bin\jucheck.exe (Sun Microsystems, Inc., Java(TM) Update Checker)
0x84A68990 [3500] C:\Program Files\LimeWire\LimeWire.exe (Lime Wire, LLC, LimeWire)
0x84AC0A40 [3852] C:\Program Files\iPod\bin\iPodService.exe (Apple Inc., iPodService Module (32-bit))
0x848F32A0 [3856] C:\Program Files\Mozilla Firefox\plugin-container.exe (Mozilla Corporation, Plugin Container for Firefox)
0x84964020 [4092] C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation, Firefox)
!!!!!!!!!!!Hidden process: 0x84B39020 [2692] C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation, Internet Explorer)
!!!!!!!!!!!Hidden process: 0x85B2A020 [2992] C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation, Internet Explorer)
!!!!!!!!!!!Hidden process: 0x84BB1608 [3300] C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation, Internet Explorer)
==============================================
>Drivers
==============================================
0xF5A87000 C:\WINDOWS\system32\DRIVERS\igxpmp32.sys 5857280 bytes (Intel Corporation, Intel Graphics Miniport Driver)
0xA919F000 C:\WINDOWS\system32\drivers\RtkHDAud.sys 5251072 bytes (Realtek Semiconductor Corp., Realtek(r) High Definition Audio Function Driver)
0xBF1E7000 C:\WINDOWS\System32\igxpdx32.DLL 2699264 bytes (Intel Corporation, DirectDraw(R) Driver for Intel(R) Graphics Technology)
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2150400 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2150400 bytes
0x804D7000 RAW 2150400 bytes
0x804D7000 WMIxWDM 2150400 bytes
0xBF800000 Win32k 1851392 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1851392 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xBF04F000 C:\WINDOWS\System32\igxpdv32.DLL 1671168 bytes (Intel Corporation, Component GHAL Driver)
0xF58D5000 C:\WINDOWS\system32\DRIVERS\athw.sys 1531904 bytes (Atheros Communications, Inc., Driver for Atheros AR5008 Wireless Network Adapter)
0x9D0B5000 C:\WINDOWS\System32\Drivers\dump_iaStor.sys 892928 bytes
0xF7337000 iaStor.sys 892928 bytes (Intel Corporation, Intel Matrix Storage Manager driver - ia32)
0xF7261000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xF5803000 C:\WINDOWS\System32\Drivers\wdf01000.sys 507904 bytes (Microsoft Corporation, WDF Dynamic)
0xA4CD8000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xF575A000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xA804A000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0x9CEC9000 C:\WINDOWS\system32\DRIVERS\srv.sys 356352 bytes (Microsoft Corporation, Server driver)
0xBFFA0000 C:\WINDOWS\System32\ATMFD.DLL 286720 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0x9C6B1000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xA8010000 C:\WINDOWS\System32\Drivers\avgtdix.sys 237568 bytes (AVG Technologies CZ, s.r.o., AVG Network connection watcher)
0xA4CA4000 C:\WINDOWS\System32\Drivers\avgldx86.sys 212992 bytes (AVG Technologies CZ, s.r.o., AVG AVI Loader Driver)
0xF587F000 C:\WINDOWS\system32\DRIVERS\SynTP.sys 204800 bytes (Synaptics Incorporated, Synaptics Touchpad Driver)
0xF7459000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0x9D088000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF7234000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xBF024000 C:\WINDOWS\System32\igxpgd32.dll 176128 bytes (Intel Corporation, Intel Graphics 2D Driver)
0x9CA06000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xA4D48000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xF5A4B000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows (R) Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xA4E57000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xA55AB000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xA917B000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xF58B1000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xF57B8000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xA4E35000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0xA4E13000 C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS 139264 bytes (SUPERAdBlocker.com and SUPERAntiSpyware.com, SASKUTIL.SYS)
0x806E4000 ACPI_HAL 134400 bytes
0x806E4000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF7317000 fltMgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF7429000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xA4EB1000 C:\WINDOWS\System32\Drivers\usbvideo.sys 122880 bytes (Microsoft Corporation, USB Video Class Driver)
0xF721A000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xF7411000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xF72EE000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xF57EC000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0x9CA54000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xF5A73000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xA80A3000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xBF012000 C:\WINDOWS\System32\igxprd32.dll 73728 bytes (Intel Corporation, Intel Graphics 2D Rotation Driver)
0xF7305000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xF7448000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xF57DB000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xF7718000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xF7698000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xF7708000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF77D8000 C:\WINDOWS\system32\DRIVERS\l1c51x86.sys 57344 bytes (Atheros Communications, Inc., Atheros AR8131/AR8132 PCI-E Ethernet Controller ndis miniport driver)
0xF75C8000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xF77E8000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xF7618000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF75A8000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xF77F8000 C:\WINDOWS\system32\DRIVERS\WDFLDR.SYS 53248 bytes (Microsoft Corporation, WDFLDR)
0xF605D000 C:\WINDOWS\system32\DRIVERS\fssfltr_tdi.sys 49152 bytes (Microsoft Corporation, Family Safety Filter Driver (TDI))
0xF7638000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xA90D7000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF7598000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xF7628000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xF7588000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xF609D000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xF687B000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xA860E000 C:\WINDOWS\system32\DRIVERS\uvclf.sys 40960 bytes (GenesysLogic Technologies, Inc., uvclf.sys)
0xF75B8000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xF77C8000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xF7648000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xF77A8000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0x9BB87000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xA4E03000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xA98EF000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xF78E0000 C:\WINDOWS\system32\DRIVERS\SymIM.sys 32768 bytes (Symantec Corporation, NDIS Intermediate Driver)
0xF78B0000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xF7808000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xA82C7000 C:\WINDOWS\System32\Drivers\avgmfx86.sys 24576 bytes (AVG Technologies CZ, s.r.o., AVG Resident Shield Minifilter Driver)
0xF78B8000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xF78C0000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xA82CF000 C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS 24576 bytes (SUPERAdBlocker.com and SUPERAntiSpyware.com, SASDIFSV.SYS)
0xF78A8000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xA98FF000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xA98F7000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF7810000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF78D0000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF78D8000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel(R) mini-port/call-manager driver)
0xF78C8000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0x9D7F5000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xF79A0000 C:\WINDOWS\system32\DRIVERS\BATTC.SYS 16384 bytes (Microsoft Corporation, Battery Class Driver)
0xF71F6000 C:\WINDOWS\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0xF71DA000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xAA67E000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xF79A4000 ACPIEC.sys 12288 bytes (Microsoft Corporation, ACPI Embedded Controller Driver)
0xF71F2000 C:\WINDOWS\system32\DRIVERS\ASUSACPI.sys 12288 bytes (ASUSTeK Computer Inc., ASUS ACPI Device Driver)
0xF7998000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xF799C000 compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0x9E294000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xF71EE000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xF573A000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF7B22000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF7B20000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF7A88000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF7B24000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF7B26000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF7AB8000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF7AB6000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF7A8A000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xF7B8B000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xA3FCA000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF7BCF000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF7B51000 C:\WINDOWS\system32\DRIVERS\OPRGHDLR.SYS 4096 bytes (Microsoft Corporation, ACPI Operation Registration Driver)
0xF7B50000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
==============================================
>Stealth
==============================================
==============================================
>Files
==============================================
==============================================
>Hooks
==============================================
ntkrnlpa.exe+0x0006ECAE, Type: Inline - RelativeJump 0x80545CAE-->80545CB5 [ntkrnlpa.exe]
[2244]explorer.exe-->advapi32.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x77DD1218-->00000000 [shimeng.dll]
[2244]explorer.exe-->gdi32.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x77F110B4-->00000000 [shimeng.dll]
[2244]explorer.exe-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x01001268-->00000000 [shimeng.dll]
[2244]explorer.exe-->shell32.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x7C9C15A4-->00000000 [shimeng.dll]
[2244]explorer.exe-->user32.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x7E41133C-->00000000 [shimeng.dll]
[2244]explorer.exe-->wininet.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x3D9314B0-->00000000 [shimeng.dll]
[2244]explorer.exe-->ws2_32.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x71AB109C-->00000000 [shimeng.dll]
[3228]ooVoo.exe-->advapi32.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x77DD1218-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->advapi32.dll-->kernel32.dll-->LoadLibraryA, Type: IAT modification 0x77DD1214-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->advapi32.dll-->kernel32.dll-->LoadLibraryExW, Type: IAT modification 0x77DD105C-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->advapi32.dll-->kernel32.dll-->LoadLibraryW, Type: IAT modification 0x77DD11E0-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->gdi32.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x77F110B4-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->gdi32.dll-->kernel32.dll-->LoadLibraryA, Type: IAT modification 0x77F11084-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->gdi32.dll-->kernel32.dll-->LoadLibraryExW, Type: IAT modification 0x77F11078-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->gdi32.dll-->kernel32.dll-->LoadLibraryW, Type: IAT modification 0x77F110B8-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x00C5C51C-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->kernel32.dll-->LoadLibraryA, Type: IAT modification 0x00C5C3E8-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->kernel32.dll-->LoadLibraryExW, Type: IAT modification 0x00C5C4D4-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->kernel32.dll-->LoadLibraryW, Type: IAT modification 0x00C5C524-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->mswsock.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x71A51178-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->mswsock.dll-->kernel32.dll-->LoadLibraryA, Type: IAT modification 0x71A51184-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->mswsock.dll-->kernel32.dll-->LoadLibraryW, Type: IAT modification 0x71A511A0-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->shell32.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x7C9C15A4-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->shell32.dll-->kernel32.dll-->LoadLibraryA, Type: IAT modification 0x7C9C13E8-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->shell32.dll-->kernel32.dll-->LoadLibraryExA, Type: IAT modification 0x7C9C163C-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->shell32.dll-->kernel32.dll-->LoadLibraryExW, Type: IAT modification 0x7C9C161C-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->shell32.dll-->kernel32.dll-->LoadLibraryW, Type: IAT modification 0x7C9C15A0-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->shell32.dll-->user32.dll-->GetScrollInfo, Type: IAT modification 0x7C9C1FE8-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->shell32.dll-->user32.dll-->GetScrollPos, Type: IAT modification 0x7C9C20E0-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->shell32.dll-->user32.dll-->SetFocus, Type: IAT modification 0x7C9C1DDC-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->shell32.dll-->user32.dll-->SetScrollInfo, Type: IAT modification 0x7C9C20B4-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->user32.dll-->EnableScrollBar, Type: IAT modification 0x00C5C764-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->user32.dll-->GetScrollInfo, Type: IAT modification 0x00C5C7A4-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->user32.dll-->GetScrollPos, Type: IAT modification 0x00C5C760-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->user32.dll-->GetScrollRange, Type: IAT modification 0x00C5C75C-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->user32.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x7E41133C-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->user32.dll-->kernel32.dll-->LoadLibraryA, Type: IAT modification 0x7E4112F4-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->user32.dll-->kernel32.dll-->LoadLibraryExW, Type: IAT modification 0x7E411208-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->user32.dll-->kernel32.dll-->LoadLibraryW, Type: IAT modification 0x7E411340-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->user32.dll-->SetFocus, Type: IAT modification 0x00C5C980-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->user32.dll-->SetScrollInfo, Type: IAT modification 0x00C5C758-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->user32.dll-->SetScrollPos, Type: IAT modification 0x00C5C754-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->user32.dll-->SetScrollRange, Type: IAT modification 0x00C5C750-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->user32.dll-->ShowScrollBar, Type: IAT modification 0x00C5C74C-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->wininet.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x3D9314B0-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->wininet.dll-->kernel32.dll-->LoadLibraryA, Type: IAT modification 0x3D9314B4-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->wininet.dll-->kernel32.dll-->LoadLibraryExW, Type: IAT modification 0x3D931450-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->wininet.dll-->kernel32.dll-->LoadLibraryW, Type: IAT modification 0x3D931350-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->wininet.dll-->user32.dll-->SetFocus, Type: IAT modification 0x3D9315C8-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->ws2_32.dll-->kernel32.dll-->GetProcAddress, Type: IAT modification 0x71AB109C-->00000000 [ooVoo.exe]
[3228]ooVoo.exe-->ws2_32.dll-->kernel32.dll-->LoadLibraryA, Type: IAT modification 0x71AB10A8-->00000000 [ooVoo.exe]
[3856]plugin-container.exe-->user32.dll-->TrackPopupMenu, Type: Inline - RelativeJump 0x7E46531E-->00000000 [xul.dll]
[4092]firefox.exe-->ntdll.dll-->LdrLoadDll, Type: Inline - RelativeJump 0x7C9163C3-->00000000 [firefox.exe]


!!POSSIBLE ROOTKIT ACTIVITY DETECTED!! =)

Hi,

I'll take a look at this later. I'm heading out right now

Anything yet?

Let's rule something out

Download Bootkit Remover to your Desktop.

• You then need to extract the remover.exe file from the RAR using a program capable of extracing RAR compressed files. If you don't have an extraction program, you can use 7-Zip: http://www.7-zip.org/
  
• After extracing remover.exe to your Desktop, double-click on remover.exe to run the program (Vista/7 users,right click on remover.exe and click Run As Administrator.
  
• It will show a Black screen with some data on it.
  
• Right click on the screen and click Select All.
  
• Press CTRL C
  
• Open a Notepad and press CTRL V
  
• Post the output back here.
  

=========

Download MBRCheck to your desktop.

• Double click MBRCheck.exe to run (Vista and Windows 7 users, right click and select Run as Administrator).
  
• It will show a black screen with some data on it.
  
• A report called MBRcheckxxxx.txt will be on your desktop
  
• Open this report and post its content in your next reply.

Sorry, but i can't quite process that. Could i get an EVEN MORE detailed set of instructions if possible?

For Bootkit Remover? What do you need help with?

do i need to do both those tasks (top and bottom), or only one?

Both please

for the bootkit part, this is all that it gave me:

9BVA-WDNBAV-HCRS



and for the other step, im not sure how to relay the info from that part, because it wont let me do what i dad for the part above. (bootkit pert)

Did you double click remover.exe? That's all it gave you?

for the MBRcheck, was MBRcheckxxxx.txt created on the desktop?

Bootkit Remover
(c) 2009 eSage Lab
www.esagelab.com

Program version: 1.1.0.0
OS Version: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)

System volume is \\.\C:
\\.\C: -> \\.\PhysicalDrive0 at offset 0x00000000`00007e00
Boot sector MD5 is: 947e44c88a082df5b7aa73f8df679c98

Size Device Name MBR Status
--------------------------------------------
149 GB \\.\PhysicalDrive0 Unknown boot code

Unknown boot code has been found on some of your physical disks.
To inspect the boot code manually, dump the master boot sector:
remover.exe dump [output_file]
To disinfect the master boot sector, use the following command:
remover.exe fix


Done;
Press any key to quit...











MBRCheck, version 1.1.1

(c) 2010, AD



\\.\C: --> \\.\PhysicalDrive0



Size Device Name MBR Status

--------------------------------------------

149 GB \\.\PhysicalDrive0 Unknown MBR code





Found non-standard or infected MBR.

Enter 'Y' and hit ENTER for more options, or 'N' to exit:

Please create a new text file with e.g. Notepad with the following contents:

@ECHO OFF
START remover.exe fix \\.\PhysicalDrive0
EXIT

• Save it as Fix.bat to your Desktop.
  
• Doubleclick Fix.bat to run it.
  
• A black DOS screen will flash too quickly to read, indicating a successful run
  
• Doubleclick remover.exe again as you did previously and post its log back here.
  

Bootkit Remover
(c) 2009 eSage Lab
www.esagelab.com

Program version: 1.1.0.0
OS Version: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)

System volume is \\.\C:
\\.\C: -> \\.\PhysicalDrive0 at offset 0x00000000`00007e00
Boot sector MD5 is: 6def5ffcbcdbdb4082f1015625e597bd

Size Device Name MBR Status
--------------------------------------------
149 GB \\.\PhysicalDrive0 OK (DOS/Win32 Boot code found)


Done;
Press any key to quit...

Great. That's removed an infection. Try running Combofix now. You can find instructions in post 2.

Remember it doesnt work? that's why you gave me the alternate route.

Right but, seeing as we have removed some of the infections on your machine it might run now. Have you tried since running Bootkit Remover?

Yep, it still shuts off.

Ok. Let's attack this from a different angle:

We are going to be using a Windows Recovery Environment to help disinfect the system so it may boot again.

Download the OTLPE Standard REATOGO Windows Recovery Environment.

• Place a blank CD-R disc in to your CD burning drive.
• Download OTLPEStd.exe and double-click on it to burn to a CD using ISO Burner.
• Reboot your system using the boot CD you just created.
  
  Note : If you do not know how to set your computer to boot from CD follow the steps here
  
• Your system should now display a REATOGO-X-PE desktop.
  
• Double-click on the OTLPE icon.
  
• When asked "Do you wish to load the remote registry", select Yes
  
• When asked "Do you wish to load remote user profile(s) for scanning", select Yes
  
• Ensure the box "Automatically Load All Remaining Users" is checked and press OK
  
• OTL should now start. Change the following settings
  • Change Drivers to Non-Microsoft
    
  • Press Run Scan to start the scan.
    
  • When finished, the file will be saved in drive C:\_OTL\MovedFiles
    
  • Copy this file to your USB drive if you do not have internet connection on this system
    
  • Please post the contents of the OTL.txt file in your reply.

i have a netbook. no disc drive

hi skippy,

I'm running out of ideas here. I have PMed you with instructions. Let's, for the time being, take this there.