HELP! AV security suite!

help! my computers been infected with the av security suite virus... ive tried some stuff, like using the malwarebytes' anti-malware, but the virus is still on my computer. Same as the 'rkill' thingie. Ive tried the rkill for over 15 times and its still the same. please tell me how to remove this virus. i got it yesterday and been trying to remove it. can anyone please tell me how to remove it???




Last edited by ilovemomo on 23rd June 2010, 1:52 am; edited 2 times in total

do u run the rkill in safe mode?

Hello, and welcome to GeekPolice.

Please note the following information about the malware forum:

• Only Tech Officers, Global Moderators, Administrators, and Malware Advisors are allowed to give advice on removing malware from your computer.
  
• From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by the staff I noted above.
  
• Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
  
• If you have already asked for help somewhere, please post the link to the topic you were helped.
  
• We try our best to reply quickly, but for any reason we do not reply in two days, do one of two things:
  
  Reply to this topic with the word BUMP, or
  see this topic.
  
  
• Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.

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Run Rkill in normal mode.

Please visit this webpage for a tutorial on downloading and running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

See the area: Using ComboFix, and when done, post the log back here.