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descriptionvirus in email w/ subject "shtyle" Emptyvirus in email w/ subject "shtyle"

more_horiz
Has anyone had a problem with this? I opened the email from a known contact. The next day she sent another email telling everyone to NOT open it. Too late. I only had problems with my computer when i tried to restart it. Its a mess. I was abe to open it in safemode yesterday but cant get any of my files off of it.

descriptionvirus in email w/ subject "shtyle" EmptyRe: virus in email w/ subject "shtyle"

more_horiz
Hello, and welcome to GeekPolice.

Please note the following information about the malware forum:
  • Only Tech Officers, Global Moderators, Administrators, and Malware Advisors are allowed to give advice on removing malware from your computer.
  • From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by the staff I noted above.
  • Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
  • If you have already asked for help somewhere, please post the link to the topic you were helped.
  • We try our best to reply quickly, but for any reason we do not reply in two days, do one of two things:

    Reply to this topic with the word BUMP, or
    see this topic.

  • Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.





Please visit this webpage for a tutorial on downloading and running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

See the area: Using ComboFix, and when done, post the log back here.
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