Win32/Nuqel.E and BankerFox.A?

Yesterday afternoon, I got hit with something...Vista tells me it was Win32/Nuqel.E and BankerFox.A BUT since I'm getting a phony prompt for a spyware program, I'm not sure if what windows is telling me is valid, or part of the misleading pop-ups that are associated with this type of virus.

In normal mode, I can't download anything. I can't run task manager. I can't run command prompt, to get to regedit. I can run IE, which is normally fine because I use firefox, but most online virus scan and removal tools require IE. All actions give me the same error, telling me I have corrupted EXE's, after they have crashed and/or closed.

Last night, I tried finding an online virus scan and removal tool that worked with Firefox. All I found were dead ends. The one that looked promising crashed before it could finish and then wouldn't let me restart the download. Then I realized that windows was telling me, that it gave me the name of the viruses.

This morning, I looked up Win32/Nuqel.E and BankerFox.A and tried to use the posted removal tools, only to find the files I was instructed to delete aren't showing up in windows explorer or regedit...I've rebooted in safe mode with networking. I've done a number of searches and my "symptoms" match those of others; corrupted EXEs, porn and viagra pop-ups, spyware pop-ups, etc. But the manual removal tools haven't helped, because I cannot find the entries the instructions say to delete.

So, I'm at a loss on how to proceed. Because those files aren't showing up on my system, now I'm not 100% that the trojan has been identified correctly, and since I cannot run anything, I can't use a virus program to identify the issue conclusively.

Per your posting instructions, we're instructed to download something to create a file to post, to enable you to help us...like I said, I can't download anything. However, I'm on another machine to post this so I do have the resource of being able to get online and do research while my infected machine sits.

So, is it possible that I have a different virus that looks like Win32/Nuqel.E and BankerFox.A because the pop-up identifiers is part of the attack? If that's the case, what is the "real" virus called?

Do you have any ideas for me on how to manually get rid of this junk?

'Bella

PS. I'm sorry this is so disorganized. I have a headache, naturally, and am a bit frustrated.

Download OTL by OldTimer to your Desktop.

• Close all windows and double click OTL.exe
  
• Click Run Scan and let the program run uninterrupted
  
• It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  
• You may need to use two posts to get it all.
  

I would love to make this easy but I can't and I'm stuck between a rock and a hard place, which is why I'm asking for help.

Maybe you missed it the first time, but I did read your instructions before posting. I stated the following in my first post:

"Per your posting instructions, we're instructed to download something to create a file to post, to enable you to help us...like I said, I can't download anything."

Anything I try to open/install gives me a corrpupt exe message, or just crashes and closes in exchange for another faux anti-spyware program prompt, or porn and viagra pop-up.

What I am looking for here is a way to concretely identify the virus/trojan/etc, and manual removal instructions to clean this up myself, as IE has been damaged by the infection. I really don't want to have to wipe my hard drive and reinstall.

Any other suggetions?

'Bella

Hello.

We need to use the RKill Tool by Grinler

Rkill.com <--- Download site

• Please Download Rkill.com. Save it to your Desktop.
  
• Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  
  
• NOTE: If you are unable to connect to the site to download rkill, then you should download it to a clean computer and copy it to the infected one via a USB flash drive or CDROM.
  
  
• Once it is downloaded, double-click on the rkill.com in order to automatically attempt to stop any processes associated with Rogue programs.
  
• Please be patient while the program looks for various malware programs and ends them.
  
• When it has finished, the black window will automatically close and you can continue with the next step.
  

NOTE: If you get a message that rkill is an infection, do not be concerned. This message is just a fake warning given by the rogue program, when it terminates programs that may potentially remove it. If you run into these infections warnings that close Rkill, a trick is to leave the warning on the screen and then run Rkill again. By not closing the warning, this typically will allow you to bypass the malware trying to protect itself so that rkill can terminate the rogue program. So, please try running Rkill until the malware is no longer running. You will then be able to proceed with the rest of the steps.

If you continue having problems running rkill.com, you can download:
iExplore.exe or eXplorer.exe
which are renamed copies of rkill.com, and try them instead.

Try running OTL now.

Okay...now I'm confused, completely confused. Are you actually READING my messages?

I told you in the first post that I could not download anything, that if I tried to open something, I get a corrupted exe message and the thing crashes. I also told you that I read your posting instructions and couldn't run that program.

Your first reponse was telling me to download the very thing I said I couldn't.

In my second post, I reitterated the issue, explaining again that I cannot install anything onto this machine.

Your second response was telling me to download something else.

Again, I'm going to tell you this: the infection kills anything I try to open.

I stumbled across this site per someone's recommendation, saying that you were the best at helping with this sort of thing. I wouldn't be here asking for help if I didn't need it. I don't mean to sound snotty or ungrateful for potential help but you are sooooo not helping.

So, let me rephrase my initial question. Perhaps that will give us a starting point.

My computer says I have Win32/Nuqel.E and BankerFox.A and from everything I have found online, the symptoms match identically to others who have posted saying they have the same virus issues. But, when I tried to manual removal instructions, from 4 different sites, I couldn't the items I was instructed to remove. So, my question is, what virus makes Vista "think" you have Win32/Nuqel.E and BankerFox.A, or is the computer probably correct in identifying the attack?

There are tons of posts here with Win32/Nuqel.E and BankerFox.A in the heading, so I'm figuring, someone here might know if it's an intential red herring developed by the person or persons who designed the viruses. (I didn't post in those because the posting instructions said not to post in someone else's thread but to start a new one.)

IF I have THAT combination of viruses, several to every value should be there for me to find and remove.

IF the virus sends a phoney signal, to get Vista to give a wrong diagnosis, people are still going to think that is what they have and post the symptoms with that associated virus name...that's the whole point. And if that's the case, what is the "real" virus?

I realize that what I'm asking may seem like I'm asking for the moon and giving you nothing to get there with but I'm willing to do the work on this. I just need to be pointed in the right direction, since the removal instructions for Win32/Nuqel.E and BankerFox.A got me nowhere.

Please, thank you, and thanks.
'Bella

Hello.
Okay, if the internet access is completely cut for now, do you have another machine we can use. and external hardware so we can transfer programs across?

I am on a borrowed machine...and can put something to disc or compact flash to transfer it BUT then what?? Anything I try to open/install/etc gives me a corrupt exe message. Let me explain my symptoms once again.

On the infected machine, I am able to get online using Firefox, which seems to be the only acception. For example, IE wont load, task manager wont load, anti-virus online scans wont load after download, etc. Everything crashes with an exe failure, where I'm told the corresponding EXE has been corrupted with a virus. In the meantime, I get hit with porn, viagra and phoney anti-spyware pop-ups (that want me to pay to get rid of this infection-ha!). The IE pop-ups and dialogue pop-ups refuse to close and since I cant use task manager, it's ugly.

And as long as the download doesn't take longer than the interval of the trojan, I might be able to download something small. But, what good would it do any of us if I can't open it or install it to run it??

In case you're curious, here is a couple things I found....

Your recommendation after helping someone with this same virus combo:
http://answers.yahoo.com/question/index?qid=20090129114518AApjCon

A description someone else's troubles (identical to what's happening with my machine) with manual removal instructions:
http://hands-oncorp.com/2010/02/22/banker-fox-a-removal-instructions/

I tried to find the values in the removal instructions but none of them were present on my machine.

I tried other manual removal instructions but again, the values weren't on my machine. Everything matches up (the name of the virus, the description of symptoms, etc), but what doesn't match is what is on the list for manual removal.

So, since I can't "add" anything to my infected computer, what do I do?

'Bella

Hello.
Have some hope, I have several aces up my sleeve.

rkill wont be noticed by the malware hopefully, but if it is, then I have other programs.

Okay, I'll try to get it downloaded tomorrow and see how it goes. It's midnight now in my timezone. I'll give you feeback as soon as I have some.

Thanks!
'Bella

Oh goodness...I owe you an apology for being so stubborn. You were right; the virus didn't stop the executable.

Here is the log from the rkill:


Processes terminated by Rkill or while it was running:


C:\Users\charron\AppData\Local\dibihxtil\qnwucnktssd.exe
C:\Users\charron\AppData\Local\asam.exe
\\?\C:\Windows\system32\wbem\WMIADAP.EXE


Rkill completed on 05/23/2010 at 17:52:34.

And the log from OTL:

OTL logfile created on: 5/23/2010 5:53:39 PM - Run 1
OTL by OldTimer - Version 3.2.5.0 Folder = D:\Bellatemp
Windows Vista Home Basic Edition Service Pack 1 (Version = 6.0.6001) - Type = NTWorkstation
Internet Explorer (Version = 7.0.6001.18000)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 67.00% Memory free
6.00 Gb Paging File | 5.00 Gb Available in Paging File | 85.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 138.07 Gb Total Space | 91.04 Gb Free Space | 65.94% Space Free | Partition Type: NTFS
Drive D: | 4.38 Gb Total Space | 4.24 Gb Free Space | 96.96% Space Free | Partition Type: UDF
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: CHARRON-PC
Current User Name: charron
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Processes (SafeList) ==========

PRC - [2010/05/23 10:06:30 | 000,571,904 | ---- | M] (OldTimer Tools) -- D:\Bellatemp\OTL.exe
PRC - [2010/01/15 05:49:20 | 000,255,536 | ---- | M] (McAfee, Inc.) -- C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
PRC - [2009/12/06 17:03:56 | 000,030,192 | ---- | M] (Google) -- C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
PRC - [2009/11/10 16:39:26 | 005,244,216 | ---- | M] (Yahoo! Inc.) -- C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
PRC - [2009/08/30 15:06:24 | 000,039,408 | ---- | M] (Google Inc.) -- C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
PRC - [2009/08/24 16:27:46 | 000,623,960 | ---- | M] (Research In Motion Limited) -- C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
PRC - [2009/02/26 15:24:50 | 000,097,680 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
PRC - [2008/12/09 04:08:38 | 000,495,616 | ---- | M] (Gadwin Systems, Inc) -- C:\Program Files\Gadwin Systems\PrintScreen\PrintScreen.exe
PRC - [2008/11/09 13:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) -- C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
PRC - [2008/10/28 23:29:41 | 002,927,104 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2008/10/24 10:14:36 | 000,206,112 | ---- | M] (Macrovision Corporation) -- C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
PRC - [2008/08/04 14:46:38 | 001,242,424 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\Toshiba\TOSHIBA Service Station\TSS.exe
PRC - [2008/08/04 14:46:22 | 000,046,392 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\Toshiba\TOSHIBA Service Station\TMachInfo.exe
PRC - [2008/07/18 20:39:30 | 000,083,312 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
PRC - [2008/06/25 15:05:58 | 000,174,616 | ---- | M] (Intel Corporation) -- C:\Windows\System32\igfxext.exe
PRC - [2008/06/02 13:26:48 | 000,505,720 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\Toshiba\SmoothView\SmoothView.exe
PRC - [2008/05/09 11:49:30 | 000,716,800 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
PRC - [2008/04/24 13:03:12 | 000,430,080 | ---- | M] (TOSHIBA) -- C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
PRC - [2008/04/17 00:21:24 | 001,056,768 | ---- | M] (TOSHIBA CORPORATION) -- C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
PRC - [2008/04/17 00:19:48 | 000,040,960 | ---- | M] (TOSHIBA CORPORATION) -- C:\Program Files\Toshiba\ConfigFree\CFSvcs.exe
PRC - [2008/04/17 00:19:16 | 000,405,504 | ---- | M] (TOSHIBA CORPORATION) -- C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe
PRC - [2008/04/15 17:54:42 | 000,354,840 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
PRC - [2008/04/15 17:54:40 | 000,178,712 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
PRC - [2008/04/08 15:14:50 | 006,037,504 | ---- | M] (Realtek Semiconductor) -- C:\Windows\RtHDVCpl.exe
PRC - [2008/02/06 13:52:52 | 000,431,456 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
PRC - [2008/02/06 13:52:40 | 000,431,456 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
PRC - [2008/01/20 19:33:24 | 000,117,248 | ---- | M] () -- \\?\C:\Windows\System32\wbem\WMIADAP.EXE
PRC - [2007/12/03 17:03:52 | 000,126,976 | ---- | M] (TOSHIBA Corporation) -- C:\Program Files\Toshiba\SMARTLogService\TosIPCSrv.exe
PRC - [2007/11/21 17:23:32 | 000,129,632 | ---- | M] (TOSHIBA Corporation) -- C:\Windows\System32\TODDSrv.exe
PRC - [2006/10/05 12:10:12 | 000,009,216 | ---- | M] (Agere Systems) -- C:\Windows\System32\agrsmsvc.exe
PRC - [2006/08/23 16:39:48 | 000,049,152 | ---- | M] (Ulead Systems, Inc.) -- C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe


========== Modules (SafeList) ==========

MOD - [2010/05/23 10:06:30 | 000,571,904 | ---- | M] (OldTimer Tools) -- D:\Bellatemp\OTL.exe
MOD - [2008/08/27 20:40:11 | 000,712,704 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\WindowsCodecs.dll
MOD - [2008/01/20 19:34:21 | 000,110,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\msscript.ocx
MOD - [2008/01/20 19:33:14 | 001,684,480 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18000_none_5cdbaa5a083979cc\comctl32.dll


========== Win32 Services (SafeList) ==========

SRV - [2010/01/15 05:49:20 | 000,227,232 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe -- (McComponentHostService)
SRV - [2009/12/06 17:03:56 | 000,030,192 | ---- | M] (Google) [On_Demand | Stopped] -- C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe -- (GoogleDesktopManager-110309-193829)
SRV - [2008/11/09 13:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) [Auto | Running] -- C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe -- (YahooAUService)
SRV - [2008/08/04 14:46:22 | 000,046,392 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\Toshiba\TOSHIBA Service Station\TMachInfo.exe -- (TMachInfo)
SRV - [2008/07/18 20:39:30 | 000,083,312 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe -- (TNaviSrv)
SRV - [2008/04/17 00:19:48 | 000,040,960 | ---- | M] (TOSHIBA CORPORATION) [Auto | Running] -- C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe -- (ConfigFree Service)
SRV - [2008/04/16 15:53:00 | 000,954,368 | ---- | M] (Atheros Communications, Inc.) [On_Demand | Stopped] -- C:\Program Files\Jumpstart\jswpsapi.exe -- (jswpsapi)
SRV - [2008/04/15 17:54:42 | 000,354,840 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON) Intel(R)
SRV - [2008/02/06 13:52:40 | 000,431,456 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe -- (TosCoSrv)
SRV - [2008/01/20 19:33:00 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2007/12/03 17:03:52 | 000,126,976 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe -- (TOSHIBA SMART Log Service)
SRV - [2007/11/21 17:23:32 | 000,129,632 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Windows\System32\TODDSrv.exe -- (TODDSrv)
SRV - [2006/10/05 12:10:12 | 000,009,216 | ---- | M] (Agere Systems) [Auto | Running] -- C:\Windows\System32\agrsmsvc.exe -- (AgereModemAudio)
SRV - [2006/08/23 16:39:48 | 000,049,152 | ---- | M] (Ulead Systems, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe -- (UleadBurningHelper)


========== Driver Services (SafeList) ==========

DRV - [2009/06/30 09:37:16 | 000,028,552 | ---- | M] (Panda Security, S.L.) [File_System | Boot | Running] -- C:\Windows\system32\drivers\pavboot.sys -- (pavboot)
DRV - [2008/07/28 15:53:48 | 000,919,552 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\athr.sys -- (athr)
DRV - [2008/07/18 18:52:16 | 000,279,376 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\system32\DRIVERS\tos_sps32.sys -- (tos_sps32)
DRV - [2008/06/12 18:43:16 | 002,381,312 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\igdkmd32.sys -- (igfx)
DRV - [2008/04/28 16:59:18 | 000,020,384 | ---- | M] (Atheros Communications, Inc.) [Kernel | System | Running] -- C:\Windows\System32\drivers\jswpslwf.sys -- (jswpslwf)
DRV - [2008/04/15 17:53:44 | 000,312,344 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\system32\DRIVERS\iaStor.sys -- (iaStor)
DRV - [2008/04/15 10:05:08 | 000,118,784 | ---- | M] (Realtek Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\Rtlh86.sys -- (RTL8169)
DRV - [2008/04/09 18:00:04 | 002,095,512 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\RTKVHDA.sys -- (IntcAzAudAddService) Service for Realtek HD Audio (WDM)
DRV - [2008/04/02 17:26:08 | 000,062,976 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\RTSTOR.sys -- (RTSTOR)
DRV - [2008/01/20 19:32:53 | 000,149,560 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adpu320.sys -- (adpu320)
DRV - [2008/01/20 19:32:53 | 000,031,288 | ---- | M] (LSI Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\megasas.sys -- (megasas)
DRV - [2008/01/20 19:32:52 | 000,386,616 | ---- | M] (LSI Corporation, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\megasr.sys -- (MegaSR)
DRV - [2008/01/20 19:32:52 | 000,101,432 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adpu160m.sys -- (adpu160m)
DRV - [2008/01/20 19:32:52 | 000,074,808 | ---- | M] (Silicon Integrated Systems) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\sisraid4.sys -- (SiSRaid4)
DRV - [2008/01/20 19:32:52 | 000,040,504 | ---- | M] (Hewlett-Packard Company) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\hpcisss.sys -- (HpCISSs)
DRV - [2008/01/20 19:32:51 | 000,300,600 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adpahci.sys -- (adpahci)
DRV - [2008/01/20 19:32:51 | 000,089,656 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\lsi_sas.sys -- (LSI_SAS)
DRV - [2008/01/20 19:32:50 | 001,122,360 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ql2300.sys -- (ql2300)
DRV - [2008/01/20 19:32:50 | 000,118,784 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\E1G60I32.sys -- (E1G60) Intel(R)
DRV - [2008/01/20 19:32:50 | 000,079,928 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\arcsas.sys -- (arcsas)
DRV - [2008/01/20 19:32:49 | 000,235,064 | ---- | M] (Intel Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iastorv.sys -- (iaStorV)
DRV - [2008/01/20 19:32:49 | 000,130,616 | ---- | M] (VIA Technologies Inc.,Ltd) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\vsmraid.sys -- (vsmraid)
DRV - [2008/01/20 19:32:49 | 000,115,816 | ---- | M] (Promise Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ulsata2.sys -- (ulsata2)
DRV - [2008/01/20 19:32:49 | 000,096,312 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\lsi_fc.sys -- (LSI_FC)
DRV - [2008/01/20 19:32:49 | 000,079,416 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\arc.sys -- (arc)
DRV - [2008/01/20 19:32:48 | 000,342,584 | ---- | M] (Emulex) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\elxstor.sys -- (elxstor)
DRV - [2008/01/20 19:32:48 | 000,096,312 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\lsi_scsi.sys -- (LSI_SCSI)
DRV - [2008/01/20 19:32:47 | 000,102,968 | ---- | M] (NVIDIA Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\nvraid.sys -- (nvraid)
DRV - [2008/01/20 19:32:47 | 000,045,112 | ---- | M] (NVIDIA Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\nvstor.sys -- (nvstor)
DRV - [2008/01/20 19:32:46 | 000,422,968 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adp94xx.sys -- (adp94xx)
DRV - [2008/01/20 19:32:45 | 000,238,648 | ---- | M] (ULi Electronics Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\uliahci.sys -- (uliahci)
DRV - [2008/01/20 19:32:21 | 000,020,024 | ---- | M] (VIA Technologies, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\viaide.sys -- (viaide)
DRV - [2008/01/20 19:32:21 | 000,019,000 | ---- | M] (CMD Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\cmdide.sys -- (cmdide)
DRV - [2008/01/20 19:32:21 | 000,017,464 | ---- | M] (Acer Laboratories Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\aliide.sys -- (aliide)
DRV - [2007/12/14 11:53:24 | 000,024,200 | ---- | M] (TOSHIBA Corporation.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\tdcmdpst.sys -- (tdcmdpst)
DRV - [2007/12/06 18:12:48 | 000,196,400 | ---- | M] (Synaptics, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\SynTP.sys -- (SynTP)
DRV - [2007/11/09 14:00:52 | 000,023,640 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\system32\DRIVERS\TVALZ_O.SYS -- (TVALZ)
DRV - [2006/11/28 15:11:00 | 001,161,888 | ---- | M] (Agere Systems) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\AGRSM.sys -- (AgereSoftModem)
DRV - [2006/11/20 14:11:14 | 000,007,168 | ---- | M] (TOSHIBA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\FwLnk.sys -- (FwLnk)
DRV - [2006/11/08 23:32:00 | 000,219,264 | ---- | M] (TOSHIBA CORPORATION) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\kr10i.sys -- (KR10I)
DRV - [2006/11/08 23:31:00 | 000,211,072 | ---- | M] (TOSHIBA CORPORATION) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\kr10n.sys -- (KR10N)
DRV - [2006/11/02 02:50:35 | 000,106,088 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ql40xx.sys -- (ql40xx)
DRV - [2006/11/02 02:50:35 | 000,098,408 | ---- | M] (Promise Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ulsata.sys -- (UlSata)
DRV - [2006/11/02 02:50:19 | 000,045,160 | ---- | M] (IBM Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\nfrd960.sys -- (nfrd960)
DRV - [2006/11/02 02:50:17 | 000,041,576 | ---- | M] (Intel Corp./ICP vortex GmbH) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iirsp.sys -- (iirsp)
DRV - [2006/11/02 02:50:11 | 000,071,272 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\djsvs.sys -- (aic78xx)
DRV - [2006/11/02 02:50:09 | 000,035,944 | ---- | M] (Integrated Technology Express, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iteraid.sys -- (iteraid)
DRV - [2006/11/02 02:50:07 | 000,035,944 | ---- | M] (Integrated Technology Express, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iteatapi.sys -- (iteatapi)
DRV - [2006/11/02 02:50:05 | 000,035,944 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\symc8xx.sys -- (Symc8xx)
DRV - [2006/11/02 02:50:03 | 000,034,920 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\sym_u3.sys -- (Sym_u3)
DRV - [2006/11/02 02:49:59 | 000,033,384 | ---- | M] (LSI Logic Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\mraid35x.sys -- (Mraid35x)
DRV - [2006/11/02 02:49:56 | 000,031,848 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\sym_hi.sys -- (Sym_hi)
DRV - [2006/11/02 01:25:24 | 000,071,808 | ---- | M] (Brother Industries Ltd.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\brserid.sys -- (Brserid) Brother MFC Serial Port Interface Driver (WDM)
DRV - [2006/11/02 01:24:47 | 000,011,904 | ---- | M] (Brother Industries Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\drivers\brusbser.sys -- (BrUsbSer)
DRV - [2006/11/02 01:24:46 | 000,005,248 | ---- | M] (Brother Industries, Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\drivers\brfiltup.sys -- (BrFiltUp)
DRV - [2006/11/02 01:24:45 | 000,013,568 | ---- | M] (Brother Industries, Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\drivers\brfiltlo.sys -- (BrFiltLo)
DRV - [2006/11/02 01:24:44 | 000,062,336 | ---- | M] (Brother Industries Ltd.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\brserwdm.sys -- (BrSerWdm)
DRV - [2006/11/02 01:24:44 | 000,012,160 | ---- | M] (Brother Industries Ltd.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\brusbmdm.sys -- (BrUsbMdm)
DRV - [2006/11/02 00:36:50 | 000,020,608 | ---- | M] (N-trig Innovative Technologies) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ntrigdigi.sys -- (ntrigdigi)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" =
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:5555

========== FireFox ==========

FF - prefs.js..extensions.enabledItems: {7b13ec3e-999a-4b70-b9cb-2617b8323822}:2.5.8.6

FF - HKLM\software\mozilla\Mozilla Firefox 3.5.9\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2010/04/03 18:31:42 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.5.9\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2010/04/03 18:31:42 | 000,000,000 | ---D | M]

[2010/01/13 16:34:49 | 000,000,000 | ---D | M] -- C:\Users\charron\AppData\Roaming\Mozilla\Extensions
[2010/05/14 13:13:46 | 000,000,000 | ---D | M] -- C:\Users\charron\AppData\Roaming\Mozilla\Firefox\Profiles\n06yydy2.default\extensions
[2010/01/14 10:54:34 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Users\charron\AppData\Roaming\Mozilla\Firefox\Profiles\n06yydy2.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2010/04/16 07:56:01 | 000,000,000 | ---D | M] (Zynga Toolbar) -- C:\Users\charron\AppData\Roaming\Mozilla\Firefox\Profiles\n06yydy2.default\extensions\{7b13ec3e-999a-4b70-b9cb-2617b8323822}
[2010/01/13 16:34:31 | 000,000,000 | ---D | M] -- C:\Program Files\Mozilla Firefox\extensions

O1 HOSTS File: ([2006/09/18 14:41:30 | 000,000,761 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O2 - BHO: (SSVHelper Class) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [00TCrdMain] C:\Program Files\Toshiba\FlashCards\TCrdMain.exe (TOSHIBA Corporation)
O4 - HKLM..\Run: [BlackBerryAutoUpdate] C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe (Research In Motion Limited)
O4 - HKLM..\Run: [cfFncEnabler.exe] File not found
O4 - HKLM..\Run: [Google Desktop Search] C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe (Google)
O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)
O4 - HKLM..\Run: [jswtrayutil] C:\Program Files\Jumpstart\jswtrayutil.exe File not found
O4 - HKLM..\Run: [NDSTray.exe] File not found
O4 - HKLM..\Run: [RoxWatchTray] C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe (Sonic Solutions)
O4 - HKLM..\Run: [RtHDVCpl] C:\Windows\RtHDVCpl.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [SmoothView] C:\Program Files\Toshiba\SmoothView\SmoothView.exe (TOSHIBA Corporation)
O4 - HKLM..\Run: [ToshibaServiceStation] C:\Program Files\TOSHIBA\TOSHIBA Service Station\TSS.exe (TOSHIBA Corporation)
O4 - HKLM..\Run: [TPwrMain] C:\Program Files\Toshiba\Power Saver\TPwrMain.exe (TOSHIBA Corporation)
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKCU..\Run: [asam] C:\Users\charron\AppData\Local\asam.exe ()
O4 - HKCU..\Run: [Gadwin PrintScreen] C:\Program Files\Gadwin Systems\PrintScreen\PrintScreen.exe (Gadwin Systems, Inc)
O4 - HKCU..\Run: [ISUSPM] C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe (Macrovision Corporation)
O4 - HKCU..\Run: [jfuj] C:\Users\charron\AppData\Roaming\ole29.DLL ()
O4 - HKCU..\Run: [Messenger (Yahoo!)] C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe (Yahoo! Inc.)
O4 - HKCU..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)
O4 - HKCU..\Run: [TOSCDSPD] C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe (TOSHIBA)
O4 - HKCU..\Run: [xplhjmtk] C:\Users\charron\AppData\Local\dibihxtil\qnwucnktssd.exe ()
O4 - Startup: C:\Users\charron\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (Microsoft Corporation)
O8 - Extra context menu item: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office\Office12\EXCEL.EXE (Microsoft Corporation)
O8 - Extra context menu item: Google Sidewiki... - C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll (Google Inc.)
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll (Sun Microsystems, Inc.)
O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra Button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\Program Files\Microsoft Office\Office12\REFIEBAR.DLL (Microsoft Corporation)
O13 - gopher Prefix: missing
O15 - HKCU\..Trusted Domains: localhost ([]http in Local intranet)
O15 - HKCU\..Trusted Ranges: GD ([http] in Local intranet)
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab (Symantec AntiVirus scanner)
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab (Symantec RuFSI Utility Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab (Java Plug-in 1.6.0_06)
O16 - DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab (Java Plug-in 1.6.0_06)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab (Java Plug-in 1.6.0_06)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 10.10.10.1
O18 - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - C:\Program Files\Common Files\microsoft shared\Help\hxds.dll (Microsoft Corporation)
O18 - Protocol\Filter\text/xml {807563E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\microsoft shared\OFFICE12\MSOXMLMF.DLL (Microsoft Corporation)
O20 - AppInit_DLLs: (C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL) - C:\Program Files\Google\Google Desktop Search\GoogleDesktopNetwork3.dll (Google)
O20 - HKLM Winlogon: Shell - (explorer.exe) - explorer.exe ()
O20 - Winlogon\Notify\igfxcui: DllName - igfxdev.dll - C:\Windows\System32\igfxdev.dll (Intel Corporation)
O24 - Desktop WallPaper: C:\Windows\Web\Wallpaper\img11.jpg
O24 - Desktop BackupWallPaper: C:\Windows\Web\Wallpaper\img11.jpg
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/18 14:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O33 - MountPoints2\{e99cecad-1f67-11df-b8f1-001e33bfd02f}\Shell\AutoRun\command - "" = E:\slacker.synclauncher.exe -- File not found
O33 - MountPoints2\{e99cecad-1f67-11df-b8f1-001e33bfd02f}\Shell\slacker\command - "" = E:\slacker.synclauncher.exe -- File not found
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2010/05/20 17:31:15 | 000,028,552 | ---- | C] (Panda Security, S.L.) -- C:\Windows\System32\drivers\pavboot.sys
[2010/05/20 17:10:41 | 000,000,000 | ---D | C] -- C:\Users\charron\AppData\Local\dibihxtil
[2010/05/19 13:57:24 | 000,000,000 | ---D | C] -- C:\Users\charron\AppData\Local\AlwaysNeat
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2010/05/23 17:55:22 | 002,097,152 | -HS- | M] () -- C:\Users\charron\NTUSER.DAT
[2010/05/23 17:54:37 | 000,690,960 | ---- | M] () -- C:\Windows\System32\PerfStringBackup.INI
[2010/05/23 17:54:37 | 000,595,684 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2010/05/23 17:54:37 | 000,101,350 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2010/05/23 17:51:30 | 000,000,882 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2010/05/23 17:47:32 | 000,003,616 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2010/05/23 17:47:32 | 000,003,616 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2010/05/23 17:47:26 | 000,000,006 | -H-- | M] () -- C:\Windows\tasks\SA.DAT
[2010/05/23 17:47:24 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2010/05/23 17:47:22 | 3082,817,536 | -HS- | M] () -- C:\hiberfil.sys
[2010/05/23 17:46:01 | 000,524,288 | -HS- | M] () -- C:\Users\charron\NTUSER.DAT{d8932e6d-6a6f-11db-b6ab-a038f15a5785}.TMContainer00000000000000000001.regtrans-ms
[2010/05/23 17:46:01 | 000,065,536 | -HS- | M] () -- C:\Users\charron\NTUSER.DAT{d8932e6d-6a6f-11db-b6ab-a038f15a5785}.TM.blf
[2010/05/21 10:36:00 | 000,000,886 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2010/05/20 21:32:41 | 000,360,600 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT
[2010/05/20 17:12:51 | 000,060,160 | ---- | M] () -- C:\Users\charron\AppData\Local\syssvc.exe
[2010/05/20 17:12:51 | 000,060,160 | ---- | M] () -- C:\Users\charron\AppData\Local\asam.exe
[2010/05/20 17:01:15 | 000,073,216 | RHS- | M] () -- C:\Users\charron\AppData\Roaming\ole29.dll
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2010/05/23 17:47:21 | 3082,817,536 | -HS- | C] () -- C:\hiberfil.sys
[2010/05/20 17:13:51 | 000,060,160 | ---- | C] () -- C:\Users\charron\AppData\Local\asam.exe
[2010/05/20 17:12:49 | 000,060,160 | ---- | C] () -- C:\Users\charron\AppData\Local\syssvc.exe
[2010/05/20 17:01:15 | 000,073,216 | RHS- | C] () -- C:\Users\charron\AppData\Roaming\ole29.dll
[2009/08/30 13:13:45 | 000,000,014 | RHS- | C] () -- C:\Windows\System32\drivers\fbd.sys
[2009/08/30 13:13:41 | 000,000,004 | RHS- | C] () -- C:\Windows\System32\drivers\taishop.sys
[2009/06/18 14:18:42 | 000,128,113 | ---- | C] () -- C:\Windows\System32\csellang.ini
[2009/06/18 14:18:42 | 000,045,056 | ---- | C] () -- C:\Windows\System32\csellang.dll
[2009/06/18 14:18:42 | 000,010,150 | ---- | C] () -- C:\Windows\System32\tosmreg.ini
[2009/06/18 14:18:42 | 000,007,671 | ---- | C] () -- C:\Windows\System32\cseltbl.ini
[2008/09/30 12:36:25 | 000,000,000 | ---- | C] () -- C:\Windows\NDSTray.INI
[2008/09/30 12:25:14 | 000,204,800 | ---- | C] () -- C:\Windows\System32\IVIresizeW7.dll
[2008/09/30 12:25:14 | 000,200,704 | ---- | C] () -- C:\Windows\System32\IVIresizeA6.dll
[2008/09/30 12:25:14 | 000,192,512 | ---- | C] () -- C:\Windows\System32\IVIresizeP6.dll
[2008/09/30 12:25:14 | 000,192,512 | ---- | C] () -- C:\Windows\System32\IVIresizeM6.dll
[2008/09/30 12:25:14 | 000,188,416 | ---- | C] () -- C:\Windows\System32\IVIresizePX.dll
[2008/09/30 12:25:14 | 000,020,480 | ---- | C] () -- C:\Windows\System32\IVIresize.dll
[2008/06/12 18:59:22 | 000,147,456 | ---- | C] () -- C:\Windows\System32\igfxCoIn_v1502.dll
[2006/11/02 00:40:29 | 000,013,750 | ---- | C] () -- C:\Windows\System32\pacerprf.ini
[2006/03/09 09:58:00 | 001,060,424 | ---- | C] () -- C:\Windows\System32\WdfCoInstaller01000.dll
< End of report >

And the program generated an "extras" log:

OTL Extras logfile created on: 5/23/2010 5:53:39 PM - Run 1
OTL by OldTimer - Version 3.2.5.0 Folder = D:\Bellatemp
Windows Vista Home Basic Edition Service Pack 1 (Version = 6.0.6001) - Type = NTWorkstation
Internet Explorer (Version = 7.0.6001.18000)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 67.00% Memory free
6.00 Gb Paging File | 5.00 Gb Available in Paging File | 85.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 138.07 Gb Total Space | 91.04 Gb Free Space | 65.94% Space Free | Partition Type: NTFS
Drive D: | 4.38 Gb Total Space | 4.24 Gb Free Space | 96.96% Space Free | Partition Type: UDF
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: CHARRON-PC
Current User Name: charron
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.cpl [@ = cplfile] -- C:\Windows\System32\control.exe (Microsoft Corporation)
.hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)

[HKEY_CURRENT_USER\SOFTWARE\Classes\]
.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
htmlfile [edit] -- "C:\Program Files\Microsoft Office\Office12\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "C:\Program Files\Microsoft Office\Office12\msohtmed.exe" /p %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [OneNote.Open] -- C:\PROGRA~1\MICROS~3\Office12\ONENOTE.EXE "%L" (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = Reg Error: Unknown registry data type -- File not found

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

========== Authorized Applications List ==========


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{EE2FF717-000E-45BB-BB2E-A9CB6ED4DA06}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=c:\windows\system32\svchost.exe |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0048DE36-7A20-45CD-B683-A8CC365A0749}" = protocol=17 | dir=in | app=c:\program files\yahoo!\messenger\yahoomessenger.exe |
"{0FEDDD9B-A743-4FB3-A539-F7753129BE03}" = protocol=6 | dir=in | app=c:\program files\yahoo!\messenger\yahoomessenger.exe |
"{B2627834-B018-4A01-AB37-E6C817F29E95}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{F9FD209B-7CD1-403A-90A9-DD2B1657BA8D}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{00203668-8170-44A0-BE44-B632FA4D780F}" = Adobe AIR
"{008D69EB-70FF-46AB-9C75-924620DF191A}" = TOSHIBA Speech System SR Engine(U.S.) Version1.0
"{0D5D0BEE-FBA9-4928-A50D-6CDFAB827755}" = TOSHIBA ConfigFree
"{12B3A009-A080-4619-9A2A-C6DB151D8D67}" = TOSHIBA Assist
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{224821ED-CADA-4A8A-AC8D-3734CC0F0931}" = Amazon Links
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{2883F6F5-0509-43F3-868C-D50330DD9DD3}" = TOSHIBA Hardware Setup
"{292F0F52-B62D-4E71-921B-89A682402201}" = Toolbox
"{2E8131B2-8DAF-41E2-B954-18FD5DEF0B54}" = BlackBerry Desktop Software 5.0.1
"{3248F0A8-6813-11D6-A77B-00B0D0160060}" = Java(TM) 6 Update 6
"{3FBF6F99-8EC6-41B4-8527-0A32241B5496}" = TOSHIBA Speech System TTS Engine(U.S.) Version1.0
"{415B2719-AD3A-4944-B404-C472DB6085B3}" = Cisco EAP-FAST Module
"{4B1E87C3-00DE-4898-8E39-E390AAEF2391}" = TOSHIBA Supervisor Password
"{5DA0E02F-970B-424B-BF41-513A5018E4C0}" = TOSHIBA Disc Creator
"{617C36FD-0CBE-4600-84B2-441CEB12FADF}" = TOSHIBA Extended Tiles for Windows Mobility Center
"{669C7BD8-DAA2-49B6-966C-F1E2AAE6B17E}" = Cisco PEAP Module
"{689E0AB3-50B2-4E5A-9DCE-6DA9F5BE1314}" = BlackBerry Media Sync
"{6C5F3BDC-0A1B-4436-A696-5939629D5C31}" = TOSHIBA DVD PLAYER
"{77DCDCE3-2DED-62F3-8154-05E745472D07}" = Acrobat.com
"{7B8E0D63-C8FB-4F04-8B3A-029C4707693A}" = HP Deskjet D2600 Printer Driver 14.0 Rel. 5
"{83770D14-21B9-44B3-8689-F7B523F94560}" = Cisco LEAP Module
"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
"{85D4B12C-E234-4915-88BA-A5AEBBE67293}" = DJ_SF_05_D2600_Software_Min
"{8833FFB6-5B0C-4764-81AA-06DFEED9A476}" = Realtek 8169 8168 8101E 8102E Ethernet Driver
"{890EF3F8-742F-46BD-9E8E-084B3A1F4364}" = QuickBooks Financial Center
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel Matrix Storage Manager
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{92127AF5-FDD8-4ADF-BC40-C356C9EE0B7D}" = 32 Bit HP CIO Components Installer
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{9FE35071-CAB2-4E79-93E7-BFC6A2DC5C5D}" = CD/DVD Drive Acoustic Silencer
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC6569FA-6919-442A-8552-073BE69E247A}" = TOSHIBA Service Station
"{AC76BA86-7AD7-1033-7B44-A93000000001}" = Adobe Reader 9.3
"{B0BCDCBD-863D-4CAB-BF68-8D1F6B1BDC13}" = Atheros Wi-Fi Protected Setup Library
"{B5FDA445-CAC4-4BA6-A8FB-A7212BD439DE}" = Microsoft XML Parser
"{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}" = TOSHIBA Recovery Disc Creator
"{B98BE95C-E76F-4246-B8E6-BEB8EE791D06}" = Roxio Media Manager
"{C3A32068-8AB1-4327-BB16-BED9C6219DC7}" = Atheros Driver Installation Program
"{C53D16CC-E56F-47B8-906E-70AAF8EABB4F}" = Toshiba Registration
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{DC24971E-1946-445D-8A82-CE685433FA7D}" = Realtek USB 2.0 Card Reader
"{E1E56B8A-1AAF-422A-91DB-625059FB9863}" = TOSHIBA Desktop Links
"{E38C00D0-A68B-4318-A8A6-F7D4B5B1DF0E}" = Windows Media Encoder 9 Series
"{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}" = Microsoft Office Suite Activation Assistant
"{EE033C1F-443E-41EC-A0E2-559B539A4E4D}" = TOSHIBA Speech System Applications
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F214EAA4-A069-4BAF-9DA4-4DB8BEEDE485}" = DVD MovieFactory for TOSHIBA
"{FEDD27A0-B306-45EF-BF58-B527406B42C8}" = TOSHIBA Value Added Package
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"BlackBerry_{2E8131B2-8DAF-41E2-B954-18FD5DEF0B54}" = BlackBerry Desktop Software 5.0.1
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"Gadwin PrintScreen" = Gadwin PrintScreen
"Google Desktop" = Google Desktop
"HDMI" = Intel(R) Graphics Media Accelerator Driver
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"InstallShield_{617C36FD-0CBE-4600-84B2-441CEB12FADF}" = TOSHIBA Extended Tiles for Windows Mobility Center
"InstallShield_{FEDD27A0-B306-45EF-BF58-B527406B42C8}" = TOSHIBA Value Added Package
"McAfee Security Scan" = McAfee Security Scan Plus
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Mozilla Firefox (3.5.9)" = Mozilla Firefox (3.5.9)
"Picasa2" = Picasa 2
"SynTPDeinstKey" = Synaptics Pointing Device Driver
"TOSHIBA Software Modem" = TOSHIBA Software Modem
"WildTangent toshiba Master Uninstall" = WildTangent Games
"Windows Media Encoder 9" = Windows Media Encoder 9 Series
"WinRAR archiver" = WinRAR archiver
"Yahoo! Messenger" = Yahoo! Messenger
"Yahoo! Software Update" = Yahoo! Software Update

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 4/16/2010 2:21:39 PM | Computer Name = charron-PC | Source = Application Hang | ID = 1002
Description = The program heroes3_31_crk.exe version 3.0.0.0 stopped interacting
with Windows and was closed. To see if more information about the problem is available,
check the problem history in the Problem Reports and Solutions control panel. Process
ID: 1244 Start Time: 01cadd1f8b309cc0 Termination Time: 20

Error - 4/17/2010 1:27:27 AM | Computer Name = charron-PC | Source = Application Hang | ID = 1002
Description = The program firefox.exe version 1.9.1.3726 stopped interacting with
Windows and was closed. To see if more information about the problem is available,
check the problem history in the Problem Reports and Solutions control panel. Process
ID: 1378 Start Time: 01caddae1135b1a0 Termination Time: 52

Error - 4/17/2010 1:29:05 AM | Computer Name = charron-PC | Source = Application Hang | ID = 1002
Description = The program firefox.exe version 1.9.1.3726 stopped interacting with
Windows and was closed. To see if more information about the problem is available,
check the problem history in the Problem Reports and Solutions control panel. Process
ID: 11e4 Start Time: 01caddeead6d8030 Termination Time: 53

Error - 4/17/2010 4:21:10 PM | Computer Name = charron-PC | Source = WinMgmt | ID = 10
Description =

Error - 4/17/2010 6:28:04 PM | Computer Name = charron-PC | Source = WinMgmt | ID = 10
Description =

Error - 4/17/2010 6:36:05 PM | Computer Name = charron-PC | Source = Google Update | ID = 20
Description =

Error - 4/17/2010 7:36:05 PM | Computer Name = charron-PC | Source = Google Update | ID = 20
Description =

Error - 4/17/2010 8:36:05 PM | Computer Name = charron-PC | Source = Google Update | ID = 20
Description =

Error - 4/17/2010 9:31:07 PM | Computer Name = charron-PC | Source = WinMgmt | ID = 10
Description =

Error - 4/29/2010 6:19:01 AM | Computer Name = charron-PC | Source = WinMgmt | ID = 10
Description =

[ System Events ]
Error - 3/18/2010 12:39:19 AM | Computer Name = charron-PC | Source = Service Control Manager | ID = 7009
Description =

Error - 3/19/2010 9:32:15 PM | Computer Name = charron-PC | Source = HTTP | ID = 15016
Description =

Error - 3/19/2010 9:33:50 PM | Computer Name = charron-PC | Source = Service Control Manager | ID = 7009
Description =

Error - 3/21/2010 6:18:30 PM | Computer Name = charron-PC | Source = HTTP | ID = 15016
Description =

Error - 3/21/2010 6:20:10 PM | Computer Name = charron-PC | Source = Service Control Manager | ID = 7009
Description =

Error - 3/27/2010 1:12:12 PM | Computer Name = charron-PC | Source = Dhcp | ID = 1002
Description = The IP address lease 10.10.10.3 for the Network Card with network
address 0024D28E5D2C has been denied by the DHCP server 0.0.0.0 (The DHCP Server
sent a DHCPNACK message).

Error - 3/27/2010 11:58:53 PM | Computer Name = charron-PC | Source = DCOM | ID = 10010
Description =

Error - 3/31/2010 1:53:29 AM | Computer Name = charron-PC | Source = EventLog | ID = 6008
Description = The previous system shutdown at 10:08:58 PM on 3/30/2010 was unexpected.

Error - 3/31/2010 1:53:31 AM | Computer Name = charron-PC | Source = HTTP | ID = 15016
Description =

Error - 3/31/2010 1:55:01 AM | Computer Name = charron-PC | Source = Service Control Manager | ID = 7009
Description =


< End of report >

Hello.

Remove the Proxy setting in Internet Explorer and/or in FireFox.

In Internet Explorer

1. Tools Menu -> Internet Options -> Connections Tab ->Lan Settings > uncheck "use a proxy server" or reconfigure the Proxy server again in case you have set it previously.
   

In Firefox

1. Tools Menu -> Options... -> Advanced Tab -> Network Tab -> "Settings" under Connection > Choose "No Proxy"
   
2. Click the apply button and restart that computer in normal mode.
   

Please run OTL.exe.

• Copy the commands with file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  
  
  :OTL
  O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
  O4 - HKLM..\Run: [] File not found
  O4 - HKCU..\Run: [asam] C:\Users\charron\AppData\Local\asam.exe ()
  O4 - HKCU..\Run: [jfuj] C:\Users\charron\AppData\Roaming\ole29.DLL ()
  O4 - HKCU..\Run: [xplhjmtk] C:\Users\charron\AppData\Local\dibihxtil\qnwucnktssd.exe ()
  [2010/05/20 17:10:41 | 000,000,000 | ---D | C] -- C:\Users\charron\AppData\Local\dibihxtil
  [2010/05/20 17:12:51 | 000,060,160 | ---- | M] () -- C:\Users\charron\AppData\Local\syssvc.exe
  [2010/05/20 17:12:51 | 000,060,160 | ---- | M] () -- C:\Users\charron\AppData\Local\asam.exe
  [2010/05/20 17:01:15 | 000,073,216 | RHS- | M] () -- C:\Users\charron\AppData\Roaming\ole29.dll
  
  
  
• Return to OTL, right click in the "Custom Scans/Fixes" window (under the light green bar) and choose Paste.
  
  
• Click the red Run Fix button.
  
• A fix log in Notepad will appear. Copy the contents of the fix log to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  
• Close OTL.exe
  

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

========== OTL ==========
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4efb-9B51-7695ECA05670}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ deleted successfully.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\asam deleted successfully.
C:\Users\charron\AppData\Local\asam.exe moved successfully.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\jfuj deleted successfully.
C:\Users\charron\AppData\Roaming\ole29.dll moved successfully.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\xplhjmtk deleted successfully.
C:\Users\charron\AppData\Local\dibihxtil\qnwucnktssd.exe moved successfully.
C:\Users\charron\AppData\Local\dibihxtil folder moved successfully.
C:\Users\charron\AppData\Local\syssvc.exe moved successfully.
File C:\Users\charron\AppData\Local\asam.exe not found.
File C:\Users\charron\AppData\Roaming\ole29.dll not found.

OTL by OldTimer - Version 3.2.5.0 log created on 05242010_115103

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

Post the contents of the MBAM Log.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4140

Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

5/24/2010 9:20:44 PM
mbam-log-2010-05-24 (21-20-44).txt

Scan type: Full scan (C:\|)
Objects scanned: 249863
Time elapsed: 47 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\QZAIB7KITK (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Users\charron\AppData\Local\Temp\0.021435673358472296.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

After the scan, delete and quarantine, I was instructed to reboot. The computer seemed to lock up somewhere along the way, before my desktop appeared on my screen. It sat frozen, for at least a full minute.

Yahoo messenger is still dead. I can reinstall that...no biggie.

IE will open now (no longer crashes on the load), but it tells me no matter what I put in the address bar that the address is invalid, or it's unable to connect. Strange.

Firefox still works, and always has, but in order to do any other online virus scans or microsoft updates later, I'll need IE to work.

I haven't looked for other problems, and I'm not blaming you or the programs you had me use...don't get me wrong. I'm just looking for suggestions on how to work the kinks back out with IE, and see if you have an ideas on how to get the boot up process to go smoothly like it should.

Thanks so much.

'Bella

Hello.

• Download combofix from here
  Link 1
  

1. If you are using Firefox, make sure that your download settings are as follows:

* Tools->Options->Main tab
* Set to "Always ask me where to Save the files".

2. During the download, rename Combofix to svchost as follows:





3. It is important you rename Combofix during the download, but not after.
4. Please do not rename Combofix to other names, but only to the one indicated.
5. Close any open browsers.
6. We need to disable your local AV (Anti-virus) before running Combofix.

• See HERE for how to disable your AV.
  
• Double click on svchost.exe.
  
• Follow the prompts. NOTE:
  
• Allow combofix to run
  
• Post C:\combofix.txt back here.
  
  Note:
  Do not mouse click combofix's window whilst it's running. That may cause it to stall.
  

Sorry for the delay in my response...I've been sick.

I ran the combo fix, then nothing would load, giving me an invalid exe message. Once I rebooted, it worked and everything seemed fine. I kept a copy of the last log. Do you want to see it?

Meanwhile, I think I may need to run a malware/virus scan again. Should I start from the beginning in running these?

'Bella

ComboFix 10-05-26.01 - charron 05/26/2010 17:59:44.1.1 - x86
Microsoft Windows Vista Home Basic 6.0.6001.1.1252.1.1033.18.2939.1951 [GMT -7:00]
Running from: c:\users\charron\Downloads\ComboFix.exe
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((( Files Created from 2010-04-27 to 2010-05-27 )))))))))))))))))))))))))))))))
.

2010-05-27 01:04 . 2010-05-27 01:04 -------- d-----w- c:\users\Default\AppData\Local\temp
2010-05-25 01:48 . 2010-05-25 01:48 -------- d-----w- c:\users\charron\AppData\Roaming\Malwarebytes
2010-05-25 01:48 . 2010-04-29 22:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-05-25 01:48 . 2010-05-25 01:48 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-05-25 01:48 . 2010-05-25 01:48 -------- d-----w- c:\programdata\Malwarebytes
2010-05-25 01:48 . 2010-04-29 22:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-05-21 00:31 . 2009-06-30 16:37 28552 ----a-w- c:\windows\system32\drivers\pavboot.sys
2010-05-19 20:57 . 2010-05-19 20:57 -------- d-----w- c:\users\charron\AppData\Local\AlwaysNeat
2010-05-12 14:26 . 2010-01-29 16:21 738304 ----a-w- c:\windows\system32\inetcomm.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-05-21 16:33 . 2008-09-30 19:33 -------- d-----w- c:\program files\Google
2010-05-21 00:05 . 2008-09-30 19:09 -------- d-----w- c:\programdata\WildTangent
2010-05-13 10:01 . 2006-11-02 11:18 -------- d-----w- c:\program files\Windows Mail
2010-05-13 10:01 . 2009-06-18 21:04 -------- d-----w- c:\programdata\Microsoft Help
2010-03-29 16:59 . 2010-04-16 14:56 52224 ----a-w- c:\users\charron\AppData\Roaming\Mozilla\Firefox\Profiles\n06yydy2.default\extensions\{7b13ec3e-999a-4b70-b9cb-2617b8323822}\components\FFExternalAlert.dll
2010-03-29 16:59 . 2010-04-16 14:56 101376 ----a-w- c:\users\charron\AppData\Roaming\Mozilla\Firefox\Profiles\n06yydy2.default\extensions\{7b13ec3e-999a-4b70-b9cb-2617b8323822}\components\RadioWMPCore.dll
2010-03-20 19:46 . 2010-03-20 19:46 249856 ------w- c:\windows\Setup1.exe
2010-03-20 19:46 . 2010-03-20 19:46 73216 ----a-w- c:\windows\ST6UNST.EXE
2010-03-13 17:13 . 2009-08-30 20:14 98736 ----a-w- c:\users\charron\AppData\Local\GDIPFONTCACHEV1.DAT
2010-03-12 14:41 . 2010-03-12 08:14 136004 ----a-w- c:\windows\hphins32.dat
2010-03-11 20:22 . 2010-03-11 20:22 680 ----a-w- c:\users\charron\AppData\Local\d3d9caps.dat
2010-03-09 16:28 . 2010-03-31 19:27 833024 ----a-w- c:\windows\system32\wininet.dll
2010-03-09 16:25 . 2010-03-31 19:26 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-03-09 14:01 . 2010-03-31 19:27 26624 ----a-w- c:\windows\system32\ieUnatt.exe
2010-03-04 18:54 . 2010-04-14 02:21 430080 ----a-w- c:\windows\system32\vbscript.dll
2009-08-30 20:13 . 2009-08-30 20:13 14 --sh--r- c:\windows\System32\drivers\fbd.sys
2009-08-30 20:13 . 2009-08-30 20:13 4 --sh--r- c:\windows\System32\drivers\taishop.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe" [2008-04-24 430080]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-08-30 39408]
"Messenger (Yahoo!)"="c:\program files\Yahoo!\Messenger\YahooMessenger.exe" [2009-11-10 5244216]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2008-10-24 206112]
"Gadwin PrintScreen"="c:\program files\Gadwin Systems\PrintScreen\PrintScreen.exe" [2008-12-09 495616]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-06-25 150040]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-06-25 170520]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-06-25 145944]
"RtHDVCpl"="RtHDVCpl.exe" [2008-04-08 6037504]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2008-04-16 178712]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-12-07 1029416]
"TPwrMain"="c:\program files\TOSHIBA\Power Saver\TPwrMain.EXE" [2008-02-06 431456]
"SmoothView"="c:\program files\Toshiba\SmoothView\SmoothView.exe" [2008-06-02 505720]
"00TCrdMain"="c:\program files\TOSHIBA\FlashCards\TCrdMain.exe" [2008-05-09 716800]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-21 1008184]
"NDSTray.exe"="NDSTray.exe" [BU]
"ToshibaServiceStation"="c:\program files\TOSHIBA\TOSHIBA Service Station\TSS.exe" [2008-08-04 1242424]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2009-12-07 30192]
"BlackBerryAutoUpdate"="c:\program files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe" [2009-08-24 623960]
"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2009-07-08 236016]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-12-22 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-12-11 948672]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2010-04-29 1090952]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\2.0.181\SSScheduler.exe [2010-1-15 255536]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2010-02-19 135664]
R3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [2009-12-07 30192]
R3 jswpsapi;Jumpstart Wifi Protected Setup;c:\program files\Jumpstart\jswpsapi.exe [2008-04-16 954368]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-01-15 227232]
S0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2009-06-30 28552]
S1 jswpslwf;JumpStart Wireless Filter Driver;c:\windows\system32\DRIVERS\jswpslwf.sys [2008-04-28 20384]
S2 ConfigFree Service;ConfigFree Service;c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe [2008-04-17 40960]
S2 TMachInfo;TMachInfo;c:\program files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2008-08-04 46392]
S2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\TOSHIBA\SMARTLogService\TosIPCSrv.exe [2007-12-04 126976]
S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys [2006-11-20 7168]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
.
Contents of the 'Scheduled Tasks' folder

2010-05-25 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-19 20:21]

2010-05-27 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-19 20:21]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride =
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
FF - ProfilePath - c:\users\charron\AppData\Roaming\Mozilla\Firefox\Profiles\n06yydy2.default\
FF - component: c:\users\charron\AppData\Roaming\Mozilla\Firefox\Profiles\n06yydy2.default\extensions\{7b13ec3e-999a-4b70-b9cb-2617b8323822}\components\FFExternalAlert.dll
FF - component: c:\users\charron\AppData\Roaming\Mozilla\Firefox\Profiles\n06yydy2.default\extensions\{7b13ec3e-999a-4b70-b9cb-2617b8323822}\components\RadioWMPCore.dll
FF - plugin: c:\program files\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files\Google\Update\1.2.183.23\npGoogleOneClick8.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-jswtrayutil - c:\program files\Jumpstart\jswtrayutil.exe
HKLM-Run-cfFncEnabler.exe - cfFncEnabler.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-05-26 18:04
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKCU\Software\Microsoft\Windows\CurrentVersion\Run
TOSCDSPD = c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe?/i??????g?R,$??h?????????????????

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2010-05-26 18:07:10
ComboFix-quarantined-files.txt 2010-05-27 01:07

Pre-Run: 97,352,093,696 bytes free
Post-Run: 97,716,748,288 bytes free

- - End Of File - - D9E86BC0F3A283EA74BA07275D9AA9C1

Hello.

1. Close any open browsers.
   
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
   
3. Open notepad and copy/paste the text in the quotebox below into it:
   

   Code:

   
DDS::
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride =

RegLock::
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]

   
   
4. Save this as CFScript.txt, in the same location as ComboFix.exe
   
   
   
   
5. Referring to the picture above, drag CFScript into ComboFix.exe
   
6. When finished, it shall produce a log for you at C:\ComboFix.txt
   
7. Please post the contents of the log in your next reply.
   

I wasn't able to drag and drop that in. The combofix closed and deleted itself and I had to redownload it. I ran the full scan again. Then, I tried to post the log and it wouldn't fit. Even half was too big.

This computer is behaving a little strangely...quite frequently, my browser goes crazy and tries to refresh itself every three seconds. I have to close it and open a new one. Is that a virus remnant?

Should I start this whole clean up process over again?

'Bella