Help plz

Hello I am new to the site and new to this whole malware removal thing... im having problems with me computer and i would greatly appreciate some advice. I was surfing the web when a bunch of pop ups came up and now i cant open any programs besides mozilla it keeps telling me that the application cannot be executed because it is infected and its says its a wuauclt.exe , svchost.exe and systempropertiesprotection.exe there are a few different ones the come up but wuauclt.exe comes up the most and i cannot do anything besides go online it wont even let me restore back to a checkpoint either which is how i normally fix any virus problems but not this time. If anyone can help me i would really appreciate it.

Hello, and welcome to GeekPolice.

Please note the following information about the malware forum:

• Only Tech Officers, Global Moderators, Administrators, and Malware Advisors are allowed to give advice on removing malware from your computer.
  
• From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by the staff I noted above.
  
• Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
  
• If you have already asked for help somewhere, please post the link to the topic you were helped.
  
• We try our best to reply quickly, but for any reason we do not reply in two days, do one of two things:
  
  Reply to this topic with the word BUMP, or
  see this topic.
  
  
• Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.

---

RKill by Grinler
Link #1
Link #2
Link #3

• Download Link #1.
  
• Save it to your Desktop.
  
• Double click the RKill desktop icon.
  If you are using Vista please right click and run as Admin!
  
• A black screen will briefly flash indicating a successful run.
  
• If this does not occur please delete that application and download Link #2.
  
• Continue process until the tool runs.
  
• If the tool does not run from any of the links tell me about it.
  

This only kills the active infection, the actual infection will not be gone.

==============

Please visit this webpage for a tutorial on downloading and running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

See the area: Using ComboFix, and when done, post the log back here.

Thank you very much Rkill seems to have helped alot so far but her is my combofix log file.

ComboFix 10-05-10.02 - User 05/10/2010 17:03:28.1.2 - x86
Microsoft Windows Vista Home Basic 6.0.6001.1.1252.1.1033.18.3071.1972 [GMT -5:00]
Running from: c:\users\User\Downloads\ComboFix.exe
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\users\User\AppData\Local\cjnnnpyir
c:\users\User\AppData\Local\cjnnnpyir\pqtvbrrtssd.exe
c:\windows\Downloaded Program Files\popcaploader.dll
c:\windows\Downloaded Program Files\popcaploader.inf
c:\windows\system32\AbaleZip.dll

.
((((((((((((((((((((((((( Files Created from 2010-04-10 to 2010-05-10 )))))))))))))))))))))))))))))))
.

2010-05-10 22:08 . 2010-05-10 22:08 -------- d-----w- c:\users\User\AppData\Local\temp
2010-05-10 22:08 . 2010-05-10 22:08 -------- d-----w- c:\users\Default\AppData\Local\temp
2010-05-09 23:52 . 2010-05-09 23:52 680 ----a-w- c:\users\User\AppData\Local\d3d9caps.dat
2010-04-13 21:19 . 2010-02-23 11:32 212992 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2010-04-13 21:19 . 2010-02-23 11:32 78848 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2010-04-13 21:19 . 2010-02-23 11:32 105984 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2010-04-13 21:19 . 2010-02-18 14:49 3598216 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-04-13 21:19 . 2010-02-18 14:49 3545992 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-04-13 21:19 . 2010-03-04 18:54 430080 ----a-w- c:\windows\system32\vbscript.dll
2010-04-13 21:19 . 2010-02-18 14:49 898952 ----a-w- c:\windows\system32\drivers\tcpip.sys
2010-04-13 21:19 . 2010-02-18 14:11 190464 ----a-w- c:\windows\system32\iphlpsvc.dll
2010-04-13 21:19 . 2010-02-18 11:52 25088 ----a-w- c:\windows\system32\drivers\tunnel.sys
2010-04-13 21:16 . 2009-12-23 12:43 171520 ----a-w- c:\windows\system32\wintrust.dll
2010-04-13 21:16 . 2010-01-15 00:04 98304 ----a-w- c:\windows\system32\cabview.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-05-10 21:54 . 2009-03-31 03:37 -------- d-----w- c:\program files\Steam
2010-04-13 22:04 . 2009-03-28 16:21 -------- d-----w- c:\programdata\Microsoft Help
2010-03-20 15:44 . 2009-12-27 20:07 20 ---h--w- c:\programdata\PKP_DLdu.DAT
2010-03-20 15:44 . 2009-12-29 02:09 -------- d-----w- c:\users\User\AppData\Roaming\Nikon
2010-03-17 22:40 . 2009-03-28 16:06 -------- d-----w- c:\program files\AVG
2010-03-17 22:38 . 2009-03-28 16:06 -------- d-----w- c:\programdata\avg8
2010-03-17 22:27 . 2009-03-28 21:38 -------- d-----w- c:\users\User\AppData\Roaming\Ventrilo
2010-03-15 22:38 . 2009-04-13 23:59 -------- d-----w- c:\users\User\AppData\Roaming\FrostWire
2010-03-11 22:50 . 2010-03-11 22:50 -------- d-----w- c:\users\User\AppData\Roaming\AVG8
2010-03-09 16:28 . 2010-03-30 21:10 833024 ----a-w- c:\windows\system32\wininet.dll
2010-03-09 16:25 . 2010-03-30 21:10 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-03-09 14:01 . 2010-03-30 21:10 26624 ----a-w- c:\windows\system32\ieUnatt.exe
2010-02-20 23:29 . 2009-03-28 13:07 100248 ----a-w- c:\users\User\AppData\Local\GDIPFONTCACHEV1.DAT
2010-02-18 00:16 . 2010-02-18 00:15 23111 ----a-w- c:\windows\hpqins15.dat
2010-02-18 00:13 . 2010-02-18 00:10 77350 ----a-w- c:\windows\hpqins05.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{038cb5c7-48ea-4af9-94e0-a1646542e62b}"= "c:\program files\ToggleEN\tbTogg.dll" [2009-02-16 1882136]

[HKEY_CLASSES_ROOT\clsid\{038cb5c7-48ea-4af9-94e0-a1646542e62b}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{038cb5c7-48ea-4af9-94e0-a1646542e62b}]
2009-02-16 20:44 1882136 ----a-w- c:\program files\ToggleEN\tbTogg.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{3041d03e-fd4b-44e0-b742-2d9b88305f98}"= "c:\program files\AskBarDis\bar\bin\askBar.dll" [2008-09-09 279944]
"{038cb5c7-48ea-4af9-94e0-a1646542e62b}"= "c:\program files\ToggleEN\tbTogg.dll" [2009-02-16 1882136]

[HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
[HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]

[HKEY_CLASSES_ROOT\clsid\{038cb5c7-48ea-4af9-94e0-a1646542e62b}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{038CB5C7-48EA-4AF9-94E0-A1646542E62B}"= "c:\program files\ToggleEN\tbTogg.dll" [2009-02-16 1882136]
"{3041D03E-FD4B-44E0-B742-2D9B88305F98}"= "c:\program files\AskBarDis\bar\bin\askBar.dll" [2008-09-09 279944]

[HKEY_CLASSES_ROOT\clsid\{038cb5c7-48ea-4af9-94e0-a1646542e62b}]

[HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
[HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2008-01-19 1233920]
"Steam"="c:\program files\steam\steam.exe" [2010-05-08 1238352]
"Octoshape Streaming Services"="c:\users\User\AppData\Roaming\Octoshape\Octoshape Streaming Services\OctoshapeClient.exe" [2009-01-08 70936]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2009-07-26 3883856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-19 1008184]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2009-02-25 61440]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2010-03-18 2046816]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2007-12-11 286720]
"Nikon Transfer Monitor"="c:\program files\Common Files\Nikon\Monitor\NkMonitor.exe" [2008-09-30 485208]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-10-15 49152]
"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2007-08-22 80896]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2007-10-14 214360]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2009-02-27 22:10 35696 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}]
2007-06-01 15:21 153136 ----a-w- c:\program files\Common Files\Ahead\Lib\NMBgMonitor.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
2007-03-01 20:57 153136 ----a-w- c:\program files\Common Files\Ahead\Lib\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2009-03-28 15:21 148888 ----a-w- c:\program files\Java\jre6\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-2963994258-317877731-171006766-1000]
"EnableNotificationsRef"=dword:00000001

S1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\System32\Drivers\avgldx86.sys [2009-08-20 335240]
S1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\System32\Drivers\avgtdix.sys [2009-05-12 108552]
S2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [2009-08-20 908056]
S2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2009-08-20 297752]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://search.conduit.com?SearchSource=10&ctid=CT2077543
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride =
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
FF - ProfilePath - c:\users\User\AppData\Roaming\Mozilla\Firefox\Profiles\wiinuzuu.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.live.com/results.aspx?FORM=IEFM1&q=
FF - prefs.js: browser.search.selectedEngine - Live Search
FF - prefs.js: browser.startup.homepage - google.com
FF - component: c:\users\User\AppData\Roaming\Mozilla\Firefox\Profiles\wiinuzuu.default\extensions\{038cb5c7-48ea-4af9-94e0-a1646542e62b}\components\FFExternalAlert.dll
FF - component: c:\users\User\AppData\Roaming\Mozilla\Firefox\Profiles\wiinuzuu.default\extensions\{038cb5c7-48ea-4af9-94e0-a1646542e62b}\components\RadioWMPCore.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll
FF - plugin: c:\users\User\AppData\Roaming\Mozilla\plugins\npoctoshape.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
.
- - - - ORPHANS REMOVED - - - -

Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
HKCU-Run-Aim6 - (no file)
HKCU-Run-rkcijhtg - c:\users\User\AppData\Local\cjnnnpyir\pqtvbrrtssd.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-05-10 17:08
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2010-05-10 17:10:41
ComboFix-quarantined-files.txt 2010-05-10 22:10

Pre-Run: 72,929,021,952 bytes free
Post-Run: 72,872,198,144 bytes free

- - End Of File - - 3786D3A437A8753D95A4EBACCABC78E6

Please download Malwarebytes Anti-Malware from Malwarebytes.org.
Alternate link: BleepingComputer.com.
(Note: if you already have the program installed, just follow the directions. No need to re-download or re-install!)

Double Click mbam-setup.exe to install the application.

(Note: if you already have the program installed, open Malwarebytes from the Start Menu or Desktop shortcut, click the Update tab, and click Check for Updates, before doing the scan as instructed below!)

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Full Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. If you are prompted to restart, please allow it to restart your computer. Failure to do this, will cause the infection to still be active on the computer.
  
• Please save the log to a location you will remember.
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  
• The log can also be found at C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt
  
• Copy and paste the entire report in your next reply.

ok here is the next log. thank you again for your help and time


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4089

Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

5/11/2010 5:49:16 AM
mbam-log-2010-05-11 (05-49-16).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 231629
Time elapsed: 1 hour(s), 23 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Qoobox\Quarantine\C\Users\User\AppData\Local\cjnnnpyir\pqtvbrrtssd.exe.vir (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Users\User\downloads\WiNlOgOn.exe (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

Please run a free online scan with the ESET Online Scanner

• Tick the box next to YES, I accept the Terms of Use
  
• Click Start
  
• When asked, allow the ActiveX control to install
  
• Click Start
  
• Make sure that the options Remove found threats and the option Scan unwanted applications is checked
  
• Click Scan (This scan can take several hours, so please be patient)
  
• Once the scan is completed, you may close the window
  
• Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  
• Copy and paste that log as a reply to this topic
  

ok here is the log from eset

ESETSmartInstaller@High as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=d9bf92fe709e514b8905001cf9c37cff
# end=finished
# remove_checked=true
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2010-05-13 06:50:06
# local_time=2010-05-13 01:50:06 (-0600, Central Daylight Time)
# country="United States"
# lang=1033
# osver=6.0.6001 NT Service Pack 1
# compatibility_mode=1028 16777213 100 95 0 34545820 0 0
# compatibility_mode=5892 16776573 100 100 33187466 110331372 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=117090
# found=1
# cleaned=1
# scan_time=9606
C:\Users\User\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\28\5b194b5c-46ef5aa8 multiple threats (deleted - quarantined) 00000000000000000000000000000000 C

To manually create a new Restore Point

• Go to Control Panel and select System and Maintenance
  
• Select System
  
• On the left select Advance System Settings and accept the warning if you get one
  
• Select System Protection Tab
  
• Select Create at the bottom
  
• Type in a name i.e. Clean
  
• Select Create

Now we can purge the infected ones

• Go back to the System and Maintenance page
  
• Select Performance Information and Tools
  
• On the left select Open Disk Cleanup
  
• Select Files from all users and accept the warning if you get one
  
• In the drop down box select your main drive i.e. C
  
• For a few moments the system will make some calculations
  
• Select the More Options tab
  
• In the System Restore and Shadow Backups select Clean up
  
• Select Delete on the pop up
  
• Select OK
  
• Select Delete

You are now done

To remove all of the tools we used and the files and folders they created, please do the following:
Please download OTC.exe by OldTimer:

• Save it to your Desktop.
  
• Double click OTC.exe.
  
• Click the CleanUp! button.
  
• If you are prompted to Reboot during the cleanup, select Yes.
  
• The tool will delete itself once it finishes.
  

Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.

==

Please download TFC by OldTimer to your desktop

• Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  
• It will close all programs when run, so make sure you have saved all your work before you begin.
  
• Click the Start
  button to begin the process. Depending on how often you clean temp
  files, execution time should be anywhere from a few seconds to a minute
  or two. Let it run uninterrupted to completion.
  
• Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

==

Download Security Check by screen317 from SpywareInfoforum.org or Changelog.fr.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Ok here is the next log. I also have a question... ever since i ran Rkill everytime I reboot my computer it gives me a prompt saying please wait while windows configures a PSSWCORE file. Not sure what that is but I am not going to do anything with it until I know what it is.

Results of screen317's Security Check version 0.99.4
Windows Vista Service Pack 1 (UAC is disabled!)
Out of date service pack!!
Internet Explorer 7 Out of date!
``````````````````````````````
Antivirus/Firewall Check:
Windows Security Center service is not running! This report may not be accurate!
Windows Firewall Enabled!
AVG 8.5
ESET Online Scanner v3
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:
Malwarebytes' Anti-Malware
CCleaner (remove only)
Java(TM) 6 Update 13
Out of date Java installed!
Adobe Flash Player 10.0.32.18
Adobe Reader 9.1
Out of date Adobe Reader installed!
````````````````````````````````
Process Check:
objlist.exe by Laurent
Windows Defender MSASCui.exe
AVG avgwdsvc.exe
AVG avgtray.exe
AVG avgrsx.exe
AVG avgnsx.exe
AVG avgemc.exe
Windows Defender MSASCui.exe
````````````````````````````````
DNS Vulnerability Check:
GREAT! (Not vulnerable to DNS cache poisoning)

``````````End of Log````````````

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

• Double-click SystemLook.exe to run it.
  
• Copy the content of the following codebox into the main textfield:
  

  Code:

  
:regfind
PSSWCORE

  
  
  
• Click the Look button to start the scan.
  
• When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
  

Note: The log can also be found on your Desktop entitled SystemLook.txt

Systemlook log

SystemLook v1.0 by jpshortstuff (11.01.10)
Log created at 00:45 on 15/05/2010 by User (Administrator - Elevation successful)

========== regfind ==========

Searching for "PSSWCORE"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\990BFB432B7059E46A3737266D80662A]
"ProductName"="PSSWCORE"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\990BFB432B7059E46A3737266D80662A]
"ProductName"="PSSWCORE"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\990BFB432B7059E46A3737266D80662A]
"ProductName"="PSSWCORE"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\990BFB432B7059E46A3737266D80662A]
"ProductName"="PSSWCORE"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\990BFB432B7059E46A3737266D80662A\SourceList]
"PackageName"="PSSWCORE.msi"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\990BFB432B7059E46A3737266D80662A\SourceList]
"PackageName"="PSSWCORE.msi"
[HKEY_LOCAL_MACHINE\SOFTWARE\Hewlett-Packard\{0DAAD6DF-AB65-4DA0-9B25-8556FB8CE5AC}]
"name"="PSSWCORE"
[HKEY_LOCAL_MACHINE\SOFTWARE\Hewlett-Packard\{0DAAD6DF-AB65-4DA0-9B25-8556FB8CE5AC}]
"name"="PSSWCORE"

-=End Of File=-

Ok. Seems to be a safe thing.

Please download the newest version of Adobe Acrobat Reader from Adobe.com

Before installing: it is important to remove older versions of Acrobat Reader since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs (Programs and Features in Vista/7).
Search in the list for all previous installed versions of Adobe Acrobat Reader. Uninstall/Remove each of them.

Once old versions are gone, please install the newest version.

==

Please download the newest version of Java from Java.com.

Before installing: it is important to remove older versions of Java since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs (Programs and Features in Vista/7).
Search in the list for all previous installed versions of Java. (J2SE Runtime Environment). Please uninstall/remove each of them.

Once old versions are gone, please install the newest version.

========================

Please read the following information that I have provided, which will help you prevent malicious software in the future. Please keep in mind, malware is a continuous danger on the Internet. It is highly important to stay safe while browsing, to prevent re-infection.

Software recommendations

Firewall

• Tallemu Online Armor: the free version is just as good as the premium. I have linked you to the free version.
  
• Comodo Firewall: the free version is just as good as the premium. I have linked you to the free version. The optional security suite enhances the firewall by 40% increase. If you would like to install the suite that includes antivirus, then remove your old antivirus first.
  
• PC Tools Firewall Plus: free and excellent firewall.

AntiSpyware

• SpywareBlaster
  SpywareBlaster is a program that prevents spyware from installing on your computer. A tutorial on using SpywareBlaster may be found here.
  
• Spybot - Search & Destroy.
  Spybot - Search & Destroy is a spyware and adware removal program. It also has realtime protection, TeaTimer to help safeguard your computer against spyware. (The link for Spybot - Search & Destroy contains a tutorial that will help you download, install, and begin using Spybot).
  

NOTE: Please keep ALL of these programs up-to-date and run them whenever you suspect a problem to prevent malware problems.

Resident Protection help
A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall, and scanning anti-spyware program at a time. Passive protectors such as SpywareBlaster can be run with any of them.

Rogue programs help
There are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:
http://www.spywarewarrior.com/rogue_anti-spyware.htm

Securing your computer

• Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  
• hpHosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites by redirecting them to 127.0.0.1, which is your local computer's loopback address, meaning it will be difficult to infect your computer in the future.
  

Please consider using an alternate browser
Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScript, can make it even more secure. Opera is another good option.

If you are interested:

• Firefox may be downloaded from here: http://www.getfirefox.com
  
• Opera is available here: http://www.opera.com/download/
  

See this page for more info about malware and prevention.

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Thank you very much for your time and help everything seems to be fine thanks again.

You're welcome.