Remove Digital Protection [Virus Removal Guide]

This guide will give you easy instructions on how to uninstall or get rid Digital Proection for free.


What is Digital Proection? (Information)

Digital Proection is a fake security software which uses fraudulent strategies by displaying false or exaggerated security issues on your computer rather than any legitimate ones to coerce you into purchasing their software.

Digital Proection infect victims through misleading advertisements on legitimate websites. An advertisement pops up and redirects you to a malicious page where it gets downloaded. It disables your security applications such as your antivirus and firewalls.

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Follow these instructions to continue:

You have to start computer in Safe Mode by doing the following:

• Restart your computer
  
• After hearing your computer beep once during startup, but before the Windows icon appears, keep tapping F8.
  
• Instead of Windows loading as normal, a menu should appear
  
• Select the first option, to run Windows in Safe Mode with Networking.

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1. Open Task Manager by continually pressing Ctrl+Shift+Esc.
2. Navigate to the Processes tab.
3. Locate for the processes called digprot.exe and ave.exe. End their processes one at a time by click the End Process button at the bottom left hand corner of Task Manager and click Yes.
4. Continue with the instructions listed below to remove Digital Proection completely.

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1. Please download this removal tool: Malwarebytes' Anti-Malware.




2. Install Malwarebytes' Anti-Malware by double clicking on mbam-setup




3. Follow the prompts. Make sure that Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware are checked. Then click finish.




4. Malwarebytes' Anti-Malware will automatically update itself after the installation, click the OK button to close that box and you will now be at the main program Window as shown below.

If you are having problems with the updater, you can use this link to manually update Malwarebytes' Anti-Malware with the latest database. Make sure that Malwarebytes' Anti-Malware is closed before installing the update.


5. Close All opened Windows, Programs, File or Folders.


6. Make sure you are on the Scanner tab. Select Perform quick scan then click the Scan button as shown below.




7. Malwarebytes' Anti-Malware will now start scanning your computer for infected files as shown below.




8. When the scan is finished a message box will appear, click OK to continue.




9. Click Show Results.




10. You will now be presented with a screen showing you the malware infections like shown below. Yours may look different depending on the infection you have.


11. Click on Remove selected.




12. When removing the files, Malwarebytes' Anti-Malware may require you to restart the computer in order to do a complete removal. If it displays a message stating that it needs to restart, click Yes.




13. After that you can close the Malwarebytes' Anti-Malware window, your computer is now cleaned from the malware infection.


To protect and prevent your computer from experiencing future threats like this, you may want to consider purchasing the FULL version of Malwarebytes' Anti-Malware with real-time protection from this link.

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If you are still experiencing problems or difficulties following this guide or require any assistance removing this malware, please post your questions in our Virus, Spyware & Malware Removal forums for free help.

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Last edited by Doctor Inferno on 28th April 2010, 2:03 am; edited 3 times in total (Reason for editing : Information Update)

I'm having trouble with step 1:

Follow these instructions to continue:

You have to start computer in Safe Mode by doing the following:

Restart your computer - Did this
After hearing your computer beep once during startup, but before the Windows icon appears, keep tapping F8. Did this
Instead of Windows loading as normal, a menu should appear
Select the first option, to run Windows in Safe Mode with Networking. Did this


1. Open Task Manager by continually pressing Ctrl+Shift+Esc. Task Manager will not open, no matter how many times I continually press Ctrl+Shift+Esc!

it works for removing the software but each time I restart my computer on normal windows I get these pop ups and it just re installs/downloads itself on my pc again .. please any help on removing this would be wonderful assitance :- )

I have also followed the instructions (running Windows XP), except there were slight differences at some points:

I managed to start my computer in "Safe Mode With Networking", but it wasn't the first option in the list when booting up. It was the second. The first one was just "Safe Mode". This is a minor difference.

3. Locate for the processes called digprot.exe and ave.exe. End their processes one at a time by click the End Process button at the bottom left hand corner of Task Manager and click Yes.

Neither of these processes were running. It may be because I had to use the Administrator user profile instead of the user profile that was in use when the virus installed itself. I had to do this because the Task Manager would not open in the original user profile (I kept getting an alert box saying that Task Manager had been disabled by administrator).

Upon completing all the steps, my machine booted into normal mode (as opposed to safe mode) and I went into the original user profile (non-Administrator). The pornographic icons set on my desktop and in my Start menu were removed, but the icons for the actual "Digital Protection" program were still present, and the popups and alerts produced by the virus were still showing up.

EDIT: Successfully removed (maybe) ----------
After the first time that this didn't work, I followed the instructions here while in safe mode:



I did not see all of the registry items in the list on that page. The only ones that the program found for me were these two:
O4 - HKCU\..\Run: [hsf87efjhdsf87f3jfsdi7fhsujfd] C:\DOCUME~1\Mak\LOCALS~1\Temp\avp.exe
O4 - HKCU\..\Run: [Digital Protection] "C:\Program Files\Digital Protection\digprot.exe" -noscan

I think I also had to be in the Administrator profile to be able to delete the davcInt.exe manually in the Temp folder listed.

But that still didn't work, so I came back here and ran through all of the steps again, this time doing a full system scan with Malwarebites instead of the quick scan. It took almost an hour and a half, but once I restarted my computer in normal mode, everything seemed to be restored to normal function, except that two Digital Protection icons remained on my Desktop.

Another edit: the start menu folder for Digital Protection is still there, too. Any tips on how to completely and absoƖute get these things removed?

Last edit, I promise: I went into the Control Panel -> Add or Remove Programs and Digital Protection was still there, but when I clicked the Change/Remove button for it I got a message saying that Digital Protection might have already been uninstalled, so maybe everything is hunky dory

Last edited by Doctor Inferno on 13th April 2010, 7:13 am; edited 4 times in total (Reason for editing : I may have successfully removed the virus this time.)

Thank you so mcuh! It worked as promised!!

Hey folks, I was relieved to see I wasn't the only one that got hit with this damn virus. I tried your solution and had the very same problem as rhodeb - could not get to Task Manager. So I used the link provided by LSN and in there Ambucias (post on Apr 10, 2010, 11:20am) offered a solution that resolved it for me. Thanks Geek guys.

Hello all and thanks for letting me join! My son's laptop is infected with this Digital Protection virus. I tried starting in safe mode and safe mode with networking and no matter how many times I try, TASK MANAGER never appears. I was just running the malware program and of course the whole system shut down! this is the 2nd night in a row I am up til all hrs trying to resolve this..guess I'll be a basket case at work tomorrow again
than you for all the advice, I'll keep trying...good luck to all!

Just wanted to say thanks. I was able to run the malware program and it worked!! everything seems to be ok.

much appreciated.

Hi just got rid of that DP virus from my computer,
Just like to say thanks 4 all the help, nice to know there is a website out there thats not looking to take your money.

THANKS AGAIN :smile2:

hi...I decided to run the program on my laptop and it found 200 infected files!! I wondered why my laptop is always freezing up! my problem was something called mywebsearch

my laptop is still really slow and freezing up.

any other advice besides running the malware program?

Once again, I think it's wonderful how people are helped on this site. You guys are great!

I appear to have this on my computer, but when I run your steps it didn't remove it. I was having a few problems. The first is the processes don't show under my administrator setting. Second when I try to go under the Task Manager under the non-administrator setting to see if the processes are there it says the Task manager has been disabled by the administrator. Finally when I did run the Maleware software it would find and identify the problems say it was deleting them and needed to restart but upon restart the problem still occured. How do I fix these issues?

Had to use F5 for boot options.
Logged in as Administrator in Safe mode.
Processes were not running under the Admin user.
Removed virus.
So far so good.
Thanks!

PLEASE HELP!

ok, i don't think the Digital Protection is actually installed onto my computer, because I don't have that program that scans my files.

BUT, pop ups keep showing saying 'DANGER!' and all this other crap.

When i pressed crt shift and esc, and went to the processors tab, i couldnt find the digprot or the ave.

i tried using the malware software, but the VIRUS KEEPS TURNING UP AFTER I RESTART! please help! ><

[ i have windows vista and im already on administator]

Ive tried all of these steps....and nothing works...the notifications are still popping up in my status bar...ive been in the task manager..and i saw neither the ave.exe or digport.exe im also running on windows vista as the administrator i dont believe i installed the digital protection but its on my computer somewhere...i deleted the files in the new program folder of digital protection..and the start up shortcuts ...and now im starting to get random starts from my web browser to random websites.....please ...HELP

hello, i was able to get into the task manager, but i only had one process to delete, the first one. the other one wasn't in my task manager. and then i downloaded the program, did the quick scan, pressed ok, and then THE PROGRAM SHUT DOWN! i'm not able to review my results and delete the malware. do you have any idea what i can do? or what i'm doing wrong?

thanks

I have the same problem al blando. Cannot find digprot.exe or ave.exe on the task manager. Ran the quick scan several times but when I press show results, the program disappears. What now?

that Digital Protection Anti-Virus thing popped up and kept saying DANGER and stuff. said i was being hacked and they could find all my personal info. so i didn't know what to do, so i bought thier basic program. then i found online that its a scam, so i did a System Restore, and i think it's gone. so now what? they charged my credit card, but can i somehow cancel it and get my money back?? i'm i screwed cause i bought it? please help.