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descriptionPlease Help, Websites Won't Work Properly, Strange Blank Blue Window EmptyPlease Help, Websites Won't Work Properly, Strange Blank Blue Window

more_horiz
I really hope someone can help me out because i can't find much info on how to get rid of this thing myself...
OS: Window's Vista
Gateway GM5420

The other day my mother downloaded a program (it was titled "agreement.mim") from an email and ever since our computer has been refusing to do a few things related to the internet and a strange blank blue pop up window. Certain website buttons, facebook news feeds, various website ads, etc refuse to work or show up. At the computer's start up after i've signed into my user side (or my mother signs into her side) an ugly blue window pops up that has nothing in it. No text, no pictures, nothing but blue colour. With this blue window another window pops up with only an OK button. The blue window's title bar in the task bar reads "CDP1" and is next to a little AOL icon picture. It is possible to close both windows after clicking OK and close a few times. Our secondary browser, AOL, is also experiencing problems. The Welcome screen won't load, websites won't load fully, and a pop up window saying that our memory is low or drivespace is low keeps showing up at start up. The memory and drive space in actuality are not low.
I've run Avast virus scanner and it tells me that there's a few trojans related to a previous Outerinfo attack, however, i think those have been disabled because i had to use ComboFix once before and i believe that was the virus that caused the problems then. I've looked this CDP1 problem up on the internet and can't find any useful information on how to get rid of it. One website suggested deleting all files relating to AOL and to delete the AOL programs, but that didn't seem like a good way to get rid of the root of the problem and that person wasn't a professional. So if anyone can help me out, i've got Hijack This downloaded and ready and am willing to download anything necessary to get rid of this annoying problem. Thanks a bunch for taking the time to read through this and help.

---EDIT--- Posting the HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:11:10 AM, on 11/30/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18828)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\AOL\1176099075\ee\aolsoftware.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\ScanSoft\OmniPageSE4.0\OpWareSE4.exe
C:\Program Files\Portrait Displays\Pivot Software\wpCtrl.exe
C:\Program Files\Gateway\EzTune\dthtml.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Common Files\Portrait Displays\Shared\HookManager.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
C:\Windows\System32\mobsync.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\Web\Wallpaper\Wallery\DesktopSlideShow.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\AOL 9.5\waol.exe
C:\Program Files\AOL 9.5\shellmon.exe
C:\Program Files\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch=Retail&Br=GTW&Loc=ENG_US&Sys=DTP&M=GM5420
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch=Retail&Br=GTW&Loc=ENG_US&Sys=DTP&M=GM5420
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html?Ch=Retail&Br=GTW&Loc=ENG_US&Sys=DTP&M=GM5420
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AOL Toolbar Search Class - {f0e98552-8e47-4c6c-9b3a-11ab0549f94d} - C:\Program Files\AOL Toolbar\aoltb.dll
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - MRI_DISABLED - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: AOL Radio Toolbar Loader - {2abdb2f7-4cbf-4939-ba12-fddc827b6a2d} - C:\Program Files\AOL Radio Toolbar\aolradiotb.dll
O2 - BHO: AOL Toolbar Loader - {3ef64538-8b54-4573-b48f-4d34b0238ab2} - C:\Program Files\AOL Toolbar\aoltb.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Ask.com Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O3 - Toolbar: AOL Radio Toolbar - {9167da98-6f9b-46f1-991d-826cae46cab6} - C:\Program Files\AOL Radio Toolbar\aolradiotb.dll
O3 - Toolbar: AOL Toolbar - {ba00b7b1-0351-477a-b948-23e3ee5a73d4} - C:\Program Files\AOL Toolbar\aoltb.dll
O3 - Toolbar: Ask.com Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1176099075\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [CanonMyPrinter] "C:\Program Files\Canon\MyPrinter\BJMyPrt.exe" /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [PivotSoftware] "C:\Program Files\Portrait Displays\Pivot Software\wpctrl.exe"
O4 - HKLM\..\Run: [DT GWY] "C:\Program Files\Gateway\EzTune\DTHtml.exe" -startup_folder
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Babylon Client] C:\Program Files\Babylon\Babylon-Pro\Babylon.exe -AutoStart
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [trioService] "C:\PROGRA~1\Freeze.com\3D Falling Leaves\\trioService.exe "
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Sidebar] "C:\Program Files\Windows Sidebar\sidebar.exe" /autoRun
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwsoemon.exe
O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.5\AOL.EXE" -b
O4 - HKCU\..\Run: [DesktopWallpaper] C:\Windows\Web\Wallpaper\Wallery\DesktopSlideShow.exe
O4 - HKCU\..\Run: [rsyfslwi] C:\Users\Grr Argg\AppData\Local\iwqyym\gbfjsysguard.exe
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\Windows\System32\Adobe\SHOCKW~1\SWHELP~3.EXE -Update -1100465 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; FunWebProducts; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506)" -"http://www.neopets.com/games/dgs/play_shockwave.phtml?va=&game_id=349&nc_referer=&age=1&hiscore=55805&sp=0&questionSet=&r=9553674&width=600&height=440&quality=high"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Translate with &Babylon - res://C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/Translate.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Users\Grr Argg\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O13 - Gopher Prefix:
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - https://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.8.05.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - https://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader2.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Portrait Displays Display Tune Service (DTSRVC) - Unknown owner - C:\Program Files\Common Files\Portrait Displays\Shared\DTSRVC.exe
O23 - Service: FreezeScreenSaver - Unknown owner - C:\Windows\system32\FreezeScreenSaver.exe
O23 - Service: Google Desktop Manager 5.9.909.30391 (GoogleDesktopManager-093009-130223) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: My Web Search Service (MyWebSearchService) - Unknown owner - C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwssvc.exe (file missing)
O23 - Service: PremierOpinion - Unknown owner - C:\Program Files\PremierOpinion\pmservice.exe (file missing)
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

--
End of file - 12005 bytes

Last edited by aquilusdomini on 23rd February 2010, 6:47 am; edited 1 time in total (Reason for editing : adding HJT log)

descriptionPlease Help, Websites Won't Work Properly, Strange Blank Blue Window EmptyRe: Please Help, Websites Won't Work Properly, Strange Blank Blue Window

more_horiz
Hello.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
    O2 - BHO: (no name) - MRI_DISABLED - (no file)
    O2 - BHO: Ask.com Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
    O3 - Toolbar: Ask.com Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
    O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwsoemon.exe
    O4 - HKCU\..\Run: [rsyfslwi] C:\Users\Grr Argg\AppData\Local\iwqyym\gbfjsysguard.exe
    O23 - Service: FreezeScreenSaver - Unknown owner - C:\Windows\system32\FreezeScreenSaver.exe
    O23 - Service: My Web Search Service (MyWebSearchService) - Unknown owner - C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwssvc.exe (file missing)
    O23 - Service: PremierOpinion - Unknown owner - C:\Program Files\PremierOpinion\pmservice.exe (file missing)



  • Press "Fix Checked"
  • Close Hijack This.

Remove the Proxy setting in Internet Explorer and/or in FireFox.

    In Internet Explorer
  1. Tools Menu -> Internet Options -> Connections Tab ->Lan Settings > uncheck "use a proxy server" or reconfigure the Proxy server again in case you have set it previously.

    In Firefox
  1. Tools Menu -> Options... -> Advanced Tab -> Network Tab -> "Settings" under Connection > Choose "No Proxy"
  2. Click the apply button and restart that computer in normal mode.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

descriptionPlease Help, Websites Won't Work Properly, Strange Blank Blue Window EmptyRe: Please Help, Websites Won't Work Properly, Strange Blank Blue Window

more_horiz
hi, thanks a bunch for helping me out

i ran a HJT scan and a few of the entries in the log don't show up in the scan.
These are the ones that didn't show in the scan:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwsoemon.exe
O4 - HKCU\..\Run: [rsyfslwi] C:\Users\Grr Argg\AppData\Local\iwqyym\gbfjsysguard.exe

---I had trouble with the sysguard.exe one in november/december and had to use combo fix to get rid of it, it no longer shows up in HJT scans but it still appears in the log.---

O23 - Service: FreezeScreenSaver - Unknown owner - C:\Windows\system32\FreezeScreenSaver.exe
O23 - Service: My Web Search Service (MyWebSearchService) - Unknown owner - C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwssvc.exe (file missing)

The others deleted except Premier Opinion, which came back after HJT told me to reboot.
The "Use Proxy Server" under LAN Settings was already unchecked.
I'm running MBAM now...
And it's stopped and has found nothing, but there is still a blue screen pop up and websites still don't work properly...
Here's the log:

Malwarebytes' Anti-Malware 1.44
Database version: 3781
Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18882

2/23/2010 4:02:24 PM
mbam-log-2010-02-23 (16-02-24).txt

Scan type: Quick Scan
Objects scanned: 125624
Time elapsed: 5 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

descriptionPlease Help, Websites Won't Work Properly, Strange Blank Blue Window EmptyRe: Please Help, Websites Won't Work Properly, Strange Blank Blue Window

more_horiz
Hello.


  • Download combofix from here
    Link 1
1. If you are using Firefox, make sure that your download settings are as follows:

* Tools->Options->Main tab
* Set to "Always ask me where to Save the files".

2. During the download, rename Combofix to svchost as follows:

Please Help, Websites Won't Work Properly, Strange Blank Blue Window CF_download_FF

Please Help, Websites Won't Work Properly, Strange Blank Blue Window 2aflf5z

3. It is important you rename Combofix during the download, but not after.
4. Please do not rename Combofix to other names, but only to the one indicated.
5. Close any open browsers.
6. We need to disable your local AV (Anti-virus) before running Combofix.

  • See HERE for how to disable your AV.
  • Double click on svchost.exe.
  • Follow the prompts. NOTE:
  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouse click combofix's window whilst it's running. That may cause it to stall.

descriptionPlease Help, Websites Won't Work Properly, Strange Blank Blue Window EmptyRe: Please Help, Websites Won't Work Properly, Strange Blank Blue Window

more_horiz
combofix seems to have worked, websites are working properly again...
ah, but aol is still telling me there's not enough drive space and the welcome screen still won't load

well, here's the log:
ComboFix 10-02-23.03 - Grr Argg 02/23/2010 18:15:22.3.2 - x86
Microsoft®️ Windows Vista™️ Home Premium 6.0.6002.2.1252.1.1033.18.2021.1096 [GMT -5:00]
Running from: c:\users\Grr Argg\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\SIntf16.dll
c:\windows\system32\stacsv.exe

.
((((((((((((((((((((((((( Files Created from 2010-01-23 to 2010-02-23 )))))))))))))))))))))))))))))))
.

2010-02-23 23:29 . 2010-02-23 23:29 -------- d-----w- c:\users\Public\AppData\Local\temp
2010-02-23 23:29 . 2010-02-23 23:29 -------- d-----w- c:\users\Owner\AppData\Local\temp
2010-02-23 23:29 . 2010-02-23 23:29 -------- d-----w- c:\users\IUSR_NMPR\AppData\Local\temp
2010-02-23 23:29 . 2010-02-23 23:29 -------- d-----w- c:\users\Default\AppData\Local\temp
2010-02-20 22:19 . 2010-02-20 22:19 5115824 ----a-w- c:\programdata\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
2010-02-20 07:05 . 2010-01-14 16:12 181120 ------w- c:\windows\system32\MpSigStub.exe
2010-02-10 12:12 . 2009-12-08 20:01 904776 ----a-w- c:\windows\system32\drivers\tcpip.sys
2010-02-10 12:12 . 2009-12-08 17:26 30720 ----a-w- c:\windows\system32\drivers\tcpipreg.sys
2010-02-10 12:12 . 2009-12-04 15:56 105984 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2010-02-10 12:12 . 2009-12-04 15:56 212992 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2010-02-10 12:12 . 2009-12-11 11:43 302080 ----a-w- c:\windows\system32\drivers\srv.sys
2010-02-10 12:12 . 2009-12-11 11:43 98816 ----a-w- c:\windows\system32\drivers\srvnet.sys
2010-02-10 12:11 . 2009-12-08 20:01 3600456 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-02-10 12:11 . 2009-12-08 20:01 3548216 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-02-10 12:11 . 2009-12-04 18:30 12288 ----a-w- c:\windows\system32\tsbyuv.dll
2010-02-10 12:11 . 2009-12-04 18:29 1314816 ----a-w- c:\windows\system32\quartz.dll
2010-02-10 12:11 . 2009-12-04 18:28 22528 ----a-w- c:\windows\system32\msyuv.dll
2010-02-10 12:11 . 2009-12-04 18:28 31744 ----a-w- c:\windows\system32\msvidc32.dll
2010-02-10 12:10 . 2009-12-04 18:28 123904 ----a-w- c:\windows\system32\msvfw32.dll
2010-02-10 12:10 . 2009-12-04 18:28 13312 ----a-w- c:\windows\system32\msrle32.dll
2010-02-10 12:10 . 2009-12-04 18:28 82944 ----a-w- c:\windows\system32\mciavi32.dll
2010-02-10 12:10 . 2009-12-04 18:28 50176 ----a-w- c:\windows\system32\iyuv_32.dll
2010-02-10 12:10 . 2009-12-04 18:27 91136 ----a-w- c:\windows\system32\avifil32.dll
2010-02-01 14:18 . 2010-01-28 21:11 38784 ----a-w- c:\users\Owner\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
2010-01-25 02:47 . 2010-01-25 02:47 -------- d-----w- c:\users\Grr Argg\AppData\Roaming\com.comcast.callerid.13A1FA90F0FC9DC009FB0956ADD0F13F8608561B.1
2010-01-25 02:45 . 2010-01-25 02:45 -------- d-----w- c:\program files\Comcast Universal Caller ID

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-02-23 22:25 . 2008-10-04 21:05 81920 ----a-w- c:\users\Grr Argg\AppData\Roaming\elefundesktops\thegreatlake_screensaver\screensavercontoller.dll
2010-02-23 22:25 . 2008-10-04 21:05 1638404 ----a-w- c:\users\Grr Argg\AppData\Roaming\elefundesktops\thegreatlake_screensaver\swfplayer.exe
2010-02-23 22:25 . 2008-10-04 21:05 151552 ----a-w- c:\users\Grr Argg\AppData\Roaming\elefundesktops\thegreatlake_screensaver\sysinfo.exe
2010-02-23 22:25 . 2008-10-04 21:05 1153816 ----a-w- c:\users\Grr Argg\AppData\Roaming\elefundesktops\thegreatlake_screensaver\flash.exe
2010-02-23 17:47 . 2008-03-31 00:04 -------- d-----w- c:\programdata\Google Updater
2010-02-20 22:20 . 2009-11-28 22:24 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-02-20 03:34 . 2009-08-16 20:24 -------- d-----w- c:\program files\Common Files\Adobe AIR
2010-02-20 03:33 . 2009-08-16 20:24 38784 ----a-w- c:\users\Grr Argg\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
2010-02-20 03:33 . 2009-08-16 20:24 38784 ----a-w- c:\users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
2010-02-19 22:23 . 2006-12-18 17:24 -------- d-----w- c:\program files\Common Files\McAfee
2010-02-19 22:23 . 2006-12-18 17:24 -------- d-----w- c:\program files\McAfee
2010-02-19 20:51 . 2006-12-18 17:24 -------- d-----w- c:\programdata\McAfee
2010-02-16 11:05 . 2009-11-28 18:51 439816 ----a-w- c:\users\Grr Argg\AppData\Roaming\Real\Update\setup3.09\setup.exe
2010-02-14 16:10 . 2009-11-21 16:08 439816 ----a-w- c:\users\Owner\AppData\Roaming\Real\Update\setup3.09\setup.exe
2010-02-11 08:21 . 2006-11-02 11:18 -------- d-----w- c:\program files\Windows Mail
2010-01-23 08:18 . 2009-01-08 02:08 -------- d-----w- c:\program files\Microsoft Silverlight
2010-01-07 21:07 . 2009-11-28 22:24 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-07 21:07 . 2009-11-28 22:24 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-02 06:38 . 2010-01-22 09:31 916480 ----a-w- c:\windows\system32\wininet.dll
2010-01-02 06:32 . 2010-01-22 09:31 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-01-02 06:32 . 2010-01-22 09:31 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-01-02 04:57 . 2010-01-22 09:31 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2009-12-25 02:09 . 2009-12-25 02:09 658184 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2009-11-30 13:45 . 2007-04-06 14:47 83480 ----a-w- c:\users\Owner\AppData\Local\GDIPFONTCACHEV1.DAT
2009-11-30 08:10 . 2007-04-06 23:35 83480 ----a-w- c:\users\Grr Argg\AppData\Local\GDIPFONTCACHEV1.DAT
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2009-04-03 809864]

[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]
"AOL Fast Start"="c:\program files\AOL 9.5\AOL.EXE" [2009-10-28 50536]
"DesktopWallpaper"="c:\windows\Web\Wallpaper\Wallery\DesktopSlideShow.exe" [2008-06-10 438272]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-19 1008184]
"HostManager"="c:\program files\Common Files\AOL\1176099075\ee\AOLSoftware.exe" [2009-07-20 41264]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2006-10-17 1197648]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-09-28 185896]
"OpwareSE4"="c:\program files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe" [2006-10-11 75304]
"PivotSoftware"="c:\program files\Portrait Displays\Pivot Software\wpctrl.exe" [2007-02-09 694008]
"DT GWY"="c:\program files\Gateway\EzTune\DTHtml.exe" [2007-03-20 281600]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2006-12-12 98304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2006-12-12 106496]
"Persistence"="c:\windows\system32\igfxpers.exe" [2006-12-12 81920]
"Babylon Client"="c:\program files\Babylon\Babylon-Pro\Babylon.exe" [2007-11-01 3032800]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2007-11-15 286720]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2007-11-15 267048]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-02-01 185896]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2009-11-02 30192]
"ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2009-10-10 203264]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2010-01-07 1394000]
"avast!"="c:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2009-11-24 81000]

c:\users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2008-10-25 98696]

c:\users\Grr Argg\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Comcast Universal Caller ID.lnk - c:\program files\Comcast Universal Caller ID\Comcast Universal Caller ID.exe [2010-1-24 27648]
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2008-10-25 98696]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-9-23 29696]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0SsiEfr.exe

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WebrootSpySweeperService]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CCUTRAYICON]
2006-11-18 15:01 182744 ----a-w- c:\program files\Intel\IntelDH\CCU\CCU_TrayIcon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Desktop Search]
2009-11-02 13:43 30192 ----a-w- c:\program files\Google\Google Desktop Search\GoogleDesktop.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2006-12-12 14:03 106496 ----a-w- c:\windows\System32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IAAnotif]
2006-09-29 20:39 151552 ----a-w- c:\program files\Intel\Intel Matrix Storage Manager\IAAnotif.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
2006-12-12 14:02 98304 ----a-w- c:\windows\System32\igfxtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NapsterShell]
2006-09-06 20:12 323216 ----a-w- c:\program files\Napster\napster.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NMSSupport]
2006-09-26 18:56 423424 ----a-w- c:\program files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
2006-12-12 14:02 81920 ----a-w- c:\windows\System32\igfxpers.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SigmatelSysTrayApp]
2006-11-02 20:38 303104 ----a-w- c:\windows\sttray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"0131251175870538mcinstcleanup"=2 (0x2)
"AlertService"=2 (0x2)
"DQLWinService"=2 (0x2)
"GoogleDesktopManager"=3 (0x3)
"IAANTMON"=2 (0x2)
"ISSM"=2 (0x2)
"M1 Server"=2 (0x2)
"MCLServiceATL"=2 (0x2)
"PrismXL"=2 (0x2)
"Remote UI Service"=2 (0x2)
"STacSV"=2 (0x2)
"XAudioService"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"VistaSp2"=hex(b):e1,d6,40,45,15,3b,ca,01

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-4278196236-3910043076-1921008887-1001]
"EnableNotificationsRef"=dword:00000002

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-4278196236-3910043076-1921008887-500]
"EnableNotificationsRef"=dword:00000002

R1 aswSP;avast! Self Protection;c:\windows\System32\drivers\aswSP.sys [12/1/2009 8:31 PM 114768]
R2 aswFsBlk;aswFsBlk;c:\windows\System32\drivers\aswFsBlk.sys [12/1/2009 8:31 PM 20560]
R2 aswMonFlt;aswMonFlt;c:\windows\System32\drivers\aswMonFlt.sys [12/1/2009 8:30 PM 53328]
R2 nmsgopro;GoProto Protocol Driver for NMS;c:\windows\System32\drivers\nmsgopro.sys [9/27/2006 7:37 PM 28672]
R2 nmsunidr;UniDriver for NMS;c:\windows\System32\drivers\nmsunidr.sys [10/19/2006 6:49 PM 7424]
R3 IntelDH;IntelDH Driver;c:\windows\System32\drivers\IntelDH.sys [12/18/2006 12:09 PM 5504]
R3 xcbdaNtsc;ViXS Tuner Card (NTSC);c:\windows\System32\drivers\xcbda.sys [5/22/2007 3:23 PM 155648]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [11/25/2009 12:46 AM 135664]
S2 PremierOpinion;PremierOpinion;c:\program files\PremierOpinion\pmservice.exe /service --> c:\program files\PremierOpinion\pmservice.exe [?]
S3 BEFCMU10V4XP;Linksys BEFCMU10 ver. 4 Cable Modem;c:\windows\System32\drivers\BEFCMU10V4XP.sys [4/6/2007 3:14 PM 14336]
S3 GoogleDesktopManager-093009-130223;Google Desktop Manager 5.9.909.30391;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [12/18/2006 12:20 PM 30192]
S3 NETw2v32;Intel(R) PRO/Wireless 2200BG Network Connection Driver for Windows Vista;c:\windows\System32\drivers\NETw2v32.sys [11/2/2006 5:25 AM 2589184]
S4 DQLWinService;DQLWinService;c:\program files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe [10/29/2006 12:03 PM 208896]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder

2010-02-23 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-03-31 12:52]

2010-02-23 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-11-25 05:46]

2010-02-23 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-11-25 05:46]

2010-02-23 c:\windows\Tasks\ParetoLogic Registration.job
- c:\program files\Common Files\ParetoLogic\UUS2\UUS.dll [2008-02-22 16:25]

2009-05-23 c:\windows\Tasks\ParetoLogic Update Version2.job
- c:\program files\Common Files\ParetoLogic\UUS2\Pareto_Update.exe [2008-02-22 16:25]

2010-02-23 c:\windows\Tasks\User_Feed_Synchronization-{A8076C99-D2A1-440E-AA3A-2515C5FFD67B}.job
- c:\windows\system32\msfeedssync.exe [2010-01-22 04:56]

2010-02-23 c:\windows\Tasks\User_Feed_Synchronization-{ABFB7471-F860-4209-B393-A8100507B147}.job
- c:\windows\system32\msfeedssync.exe [2010-01-22 04:56]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.aol.com/
mStart Page = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&Br=GTW&Loc=ENG_US&Sys=DTP&M=GM5420
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
IE: &Search
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Translate with &Babylon - c:\program files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/Translate.htm
Trusted Zone: aol.com
Trusted Zone: blogspot.com\environmentalistsblog
Trusted Zone: deviantart.com\davidluna
Trusted Zone: deviantart.com\www
Trusted Zone: myspace.com\profile
DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} - hxxp://lads.myspace.com/upload/MySpaceUploader2.cab
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-trioService - c:\progra~1\Freeze.com\3D Falling Leaves\\trioService.exe
HKLM-Run-mcagent_exe - c:\program files\McAfee.com\Agent\mcagent.exe
MSConfigStartUp-BigFix - c:\program files\Bigfix\bigfix.exe
AddRemove-JamC@m Version 2.0 - c:\program files\KB Gear
AddRemove-MSC - c:\program files\McAfee\MSC\mcuninst.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-02-23 18:31
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\DISPLAY\Default_Monitor\4&325f8be7&0&UID16843008\Properties\{83da6326-97a6-4088-9453-a1923f573b29}]
@DACL=(02 0000)

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\DISPLAY\Default_Monitor\4&325f8be7&0&UID16843008\Properties\{a8b865dd-2e3d-4094-ad97-e593a70c75d6}]
@DACL=(02 0000)

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\DISPLAY\GWY077B\4&325f8be7&0&UID16843008\Properties\{83da6326-97a6-4088-9453-a1923f573b29}]
@DACL=(02 0000)

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\DISPLAY\GWY077B\4&325f8be7&0&UID16843008\Properties\{a8b865dd-2e3d-4094-ad97-e593a70c75d6}]
@DACL=(02 0000)

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\DISPLAY\PTW0312\4&325f8be7&0&12345678&00&02\Properties\{83da6326-97a6-4088-9453-a1923f573b29}]
@DACL=(02 0000)

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\DISPLAY\PTW0312\4&325f8be7&0&12345678&00&02\Properties\{a8b865dd-2e3d-4094-ad97-e593a70c75d6}]
@DACL=(02 0000)

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\DISPLAY\PTW0312\4&325f8be7&0&UID16843008\Properties\{83da6326-97a6-4088-9453-a1923f573b29}]
@DACL=(02 0000)

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\DISPLAY\PTW0312\4&325f8be7&0&UID16843008\Properties\{a8b865dd-2e3d-4094-ad97-e593a70c75d6}]
@DACL=(02 0000)

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\DISPLAY\SAM00A1\4&325f8be7&0&UID16843008\Properties\{83da6326-97a6-4088-9453-a1923f573b29}]
@DACL=(02 0000)

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\DISPLAY\SAM00A1\4&325f8be7&0&UID16843008\Properties\{a8b865dd-2e3d-4094-ad97-e593a70c75d6}]
@DACL=(02 0000)

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\DISPLAY\TCLF712\4&325f8be7&0&UID16843008\Properties\{83da6326-97a6-4088-9453-a1923f573b29}]
@DACL=(02 0000)

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\DISPLAY\TCLF712\4&325f8be7&0&UID16843008\Properties\{a8b865dd-2e3d-4094-ad97-e593a70c75d6}]
@DACL=(02 0000)
.
Completion time: 2010-02-23 18:37:37
ComboFix-quarantined-files.txt 2010-02-23 23:37
ComboFix2.txt 2009-12-01 23:22
ComboFix3.txt 2009-12-01 07:05

Pre-Run: 225,870,012,416 bytes free
Post-Run: 225,911,119,872 bytes free

- - End Of File - - 3A888E37016648B5DC8F80042301BA52

descriptionPlease Help, Websites Won't Work Properly, Strange Blank Blue Window EmptyRe: Please Help, Websites Won't Work Properly, Strange Blank Blue Window

more_horiz
ah, nevermind about things still not going well, seems after it restarted this last time everything went back to normal.
thanks for your help:)

descriptionPlease Help, Websites Won't Work Properly, Strange Blank Blue Window EmptyRe: Please Help, Websites Won't Work Properly, Strange Blank Blue Window

more_horiz
Hello.

  • Open HijackThis.
  • When Hijack This opens, click "Open the Misc Tools section"
  • Then select "Open Uninstall Manager"
  • Click on "Save List..." (generates uninstall_list.txt)
  • Click Save, copy and paste the results in your next post.

descriptionPlease Help, Websites Won't Work Properly, Strange Blank Blue Window EmptyRe: Please Help, Websites Won't Work Properly, Strange Blank Blue Window

more_horiz
the results from HJT list:

3-D Autumn Woods Demo Screen Saver
3D Falling Leaves Screen Saver
3D Four Seasons Premium Screen Saver
3D Lake Cabin Full Screen Saver
3D Snowy Cottage Screen Saver
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 7.0.9
Adobe Shockwave Player 11
Advanced GIF Animator 2.23
Amazon MP3 Downloader 1.0.5
American McGee's Alice(tm)
AOL Radio Toolbar
AOL Toolbar
AOL Uninstaller (Choose which Products to Remove)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft PhotoStudio 5.5
ArcSoft PhotoStudio 6
Ask Toolbar
Autumn Scenes Full Screen Saver
avast! Antivirus
Babylon
Bejeweled 2 Deluxe
Beyond Atlantis
Blasterball 3
bloodplus_1 Screen Saver
Browser Address Error Redirector
Calm Before the Storm Full Screen Saver
Canon MP Navigator 3.0
Canon MP160
Canon MP160 User Registration
Chuzzle Deluxe
Cobian Backup 9
Colors of Autumn Scenic Reflections 4.0
Comcast Universal Caller ID
Comcast Universal Caller ID
cottageofautumn
Coupon Printer for Windows
Diablo II
Digital Media Reader
Diner Dash
Disney Pirates of the Caribbean Online
Download Updater (AOL LLC)
Drivers Install For Linksys Easylink Advisor
EASEUS Data Recovery Wizard 4.3.6 Demo
Easy GIF Animator 4.0
EzTune
FATE
FontCreator 5.6
Free Christmas Tree 3D Screensaver
Gateway Game Console
Gateway Recovery Center Installer
Ghostly Tomb
GIMP 2.6.6
Google Chrome
Google Desktop
Google Earth
Google Earth
Google Update Helper
Google Updater
Halloween Full Screen Saver
Haunted House Screen Saver
HijackThis 2.0.2
Home For the Holidays Screensaver
homefortheholiday
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Intel(R) Graphics Media Accelerator Driver
Intel(R) Management Engine Interface
Intel(R) Matrix Storage Manager
Intel(R) PRO Network Connections Drivers
Intel(R) Viiv(TM) Software
iTunes
Java(TM) SE Runtime Environment 6
JEOPARDY
Lightning Storm Screen Saver
Linksys BEFCMU10 ver. 4 Cable Modem
Linksys EasyLink Advisor 1.6 (0032)
Living 3D Butterflies Full Screen Saver
Living 3D Dinosaurs Full Screen Saver
Living 3D Dolphins Screen Saver
Living Marine Aquarium 2 Screen Saver
Lords of the Realm II
Malwarebytes' Anti-Malware
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Money 2006
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office Live Add-in 1.4
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Modern Age Books
Moonlight Lake Premium Screen Saver
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
Napster
Napster Burn Engine
Night Before Christmas Screen Saver
Night of Flying Witches by DF DESIGNS Screensaver
nightofflyingwitches
OGA Notifier 2.0.0048.0
ParetoLogic Data Recovery
PC Inspector File Recovery
PCFriendly
Penguins!
Pivot Software
Polar Bowler
Polar Golfer
Power2Go 5.0
Q*bert
QuickTime
Rhapsody Player Engine
RTC Client API v1.2
Savings Bond Wizard
ScanSoft OmniPage SE 4.0
SCRABBLE
Screensavers.com Content
SDK
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB973704)
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office Excel 2007 (KB973593)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
SigmaTel Audio
Snow Village 3D Screensaver 1.1
Snowy Hut 3D Screensaver 3.0
Soft Data Fax Modem with SmartCP
Spy Sweeper
The Great Lake
Turkey Forest Screensaver
TweetDeck
TweetDeck
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office InfoPath 2007 (KB976416)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 (KB974561)
Update for Microsoft Office Word 2007 Help (KB963665)
Viewpoint Media Player
Visual C++ 8.0 CRT (x86) WinSXS MSM
Wallery
Whales and Dolphins Premium Screen Saver
Windows Driver Package - ViXS Systems Inc. ViXS PureTV-U (11/17/2006 6.2.77.1)
Windows Live ID Sign-in Assistant
WinRAR archiver
Xmass Fireplace Screensaver
Yahoo! Messenger

descriptionPlease Help, Websites Won't Work Properly, Strange Blank Blue Window EmptyRe: Please Help, Websites Won't Work Properly, Strange Blank Blue Window

more_horiz
Hello.

  • Click Start >> Control Panel.
  • Under the Programs click Uninstall a Program
  • Highlight the following:

    Ask Toolbar
    Java(TM) SE Runtime Environment 6
    Viewpoint Media Player

  • Click on the Uninstall/Change button at the top.

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /uninstall

This will also reset your restore points.

How is the machine running now?

descriptionPlease Help, Websites Won't Work Properly, Strange Blank Blue Window EmptyRe: Please Help, Websites Won't Work Properly, Strange Blank Blue Window

more_horiz
hi, thanks again, sorry it took so long for me to reply
seems things are running fine

descriptionPlease Help, Websites Won't Work Properly, Strange Blank Blue Window EmptyRe: Please Help, Websites Won't Work Properly, Strange Blank Blue Window

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