Is anyone familiar with this program? I have a laptop top that was obtained second hand and I tried to download pictures from a media card. The laptop suggested this program, and the files are there, but when I go to view them or copy to a disc, I receive an error message that the files cannot be read. Not only that, but the media card is now blank! It belongs to my daughter in law and there were over 400 of her pictures on there. I have not told her yet, so will somebody please help me out here? Thank you!