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descriptionInternet Security 2010 virus EmptyInternet Security 2010 virus

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[b]The Internet Security 2010 virus is on my daughter's computer. I have tried to run a scan using Trend Micro Security program, but the virus won't allow it. All of the removal instructions I have read involve getting onto the internet on the infected computer, which I cannot do. Is there a way to remove this virus??? Thanks.

descriptionInternet Security 2010 virus EmptyRe: Internet Security 2010 virus

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Hello.

  • Download combofix from here
    Link 1
    Link 2

    1. If you are using Firefox, make sure that your download settings are as follows:

    * Tools->Options->Main tab
    * Set to "Always ask me where to Save the files".

    2. During the download, rename Combofix to Combo-Fix as follows:

    Internet Security 2010 virus CF_download_FF

    Internet Security 2010 virus CF_download_rename

    3. It is important you rename Combofix during the download, but not after.
    4. Please do not rename Combofix to other names, but only to the one indicated.
    5. Close any open browsers.
    6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • We need to disable your local AV (Anti-virus) before running Combofix.
  • See HERE for how to disable your AV.
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.

    Internet Security 2010 virus Cf410

  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will then get this next prompt that asks if you want to continue the malware scan, select yes

    Internet Security 2010 virus Cf510

  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

descriptionInternet Security 2010 virus EmptyRe: Internet Security 2010 virus

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I appreciated the quick reply - but you did not address the issue of the virus being on my daughter's computer - one on which I cannot access the internet. I tried saving the combo-fix file onto a disk, but when I accessed the disk on her computer, it did not recognize that program. I tried to access my gmail account, but no luck.

Is that any way to remove the virus without accessing hte internet on the computer?

descriptionInternet Security 2010 virus EmptyRe: Internet Security 2010 virus

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