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descriptionatapi.sys and cdrom.sys infected by Packed.Protector.C Emptyatapi.sys and cdrom.sys infected by Packed.Protector.C

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As the subject says both atapi.sys and cdrom.sys are infected by Packed.Protector.C

AVG is constantlt popping up saying they are infected and that it has added them to the white list because they are essential system files. I have run several adware malware and virus programs and nȯne of them have fixed it. Please help Sad tearing Here is my HiJackThis log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:14:38 PM, on 12/27/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\system32\CSHelper.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\PeoplePC\ISP6300\Browser\Bartshel.exe
C:\PROGRA~1\PeoplePC\ISP6300\Browser\PPShared.exe
C:\Program Files\PeoplePC\ISP6300\Browser\Bartshel.exe
C:\Program Files\PeoplePC Accelerated\PeoplePC.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.peoplepc.com/search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://home.peoplepc.com/search
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O2 - BHO: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - c:\program files\peoplepc\toolbar\ppctoolbar.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Bart Station] C:\Program Files\PeoplePC\ISP6300\BIN\PPCOLink.exe -STATION
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKUS\S-1-5-18\..\Run: [srygnexq] C:\Documents and Settings\LocalService\Local Settings\Application Data\fsltan\nksgsysguard.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [fibkxyha] C:\Documents and Settings\LocalService\Local Settings\Application Data\srhdew\mptpsysguard.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [cendpnrp] C:\Documents and Settings\LocalService\Local Settings\Application Data\ekhumd\pbdvsysguard.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [mhsfftvc] C:\Documents and Settings\LocalService\Local Settings\Application Data\gsioss\cmotsysguard.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [gvgcolnd] C:\Documents and Settings\LocalService\Local Settings\Application Data\dkualf\glohsysguard.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [isppchnp] C:\Documents and Settings\LocalService\Local Settings\Application Data\bwkwmy\gavhsysguard.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [srygnexq] C:\Documents and Settings\LocalService\Local Settings\Application Data\fsltan\nksgsysguard.exe (User 'Default user')
O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\PeoplePC Accelerated\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\PeoplePC Accelerated\pac-image.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{8E397F5B-75A9-488C-83DD-C4BBF0589632}: NameServer = 207.69.188.167 207.69.188.166
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: !SASWinLogon - C:\WINDOWS\
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: CopySafe Helper Service (CSHelper) - Unknown owner - C:\WINDOWS\system32\CSHelper.exe
O23 - Service: dlbt_device - Dell - C:\WINDOWS\system32\dlbtcoms.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 6206 bytes

descriptionatapi.sys and cdrom.sys infected by Packed.Protector.C EmptyRe: atapi.sys and cdrom.sys infected by Packed.Protector.C

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Please download ComboFix atapi.sys and cdrom.sys infected by Packed.Protector.C Combofix from BleepingComputer.com

Alternate link: GeeksToGo.com

Alternate link: Forospyware.com

Rename ComboFix.exe to commy.exe before you save it to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools A guide to do this can be found here
  • Click Start>Run then copy paste the following command into the Run box & click OK "%userprofile%\desktop\commy.exe" /stepdel
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console

atapi.sys and cdrom.sys infected by Packed.Protector.C Query_RC
Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
atapi.sys and cdrom.sys infected by Packed.Protector.C RC_successful

  • Click on Yes, to continue scanning for malware.
  • When finished, it shall produce a log for you. Please include the contents of C:\ComboFix.txt in your next reply.

descriptionatapi.sys and cdrom.sys infected by Packed.Protector.C EmptyRe: atapi.sys and cdrom.sys infected by Packed.Protector.C

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Ok I ran ComboFix and did notice while it was running that it said it had found both atapi.sys and cdrom.sys as infected and said it was able to fix them Smile... Here is my ComboFix log. Is there anything else I need to do?

ComboFix 09-12-26.05 - SarahB 12/27/2009 15:29:37.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1534.919 [GMT -5:00]
Running from: c:\documents and settings\SarahB\desktop\commy.exe
Command switches used :: /stepdel
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\LocalService\oashdihasidhasuidhiasdhiashdiuasdhasd
c:\program files\PeoplePC\Toolbar\PPCToolbar.dll
c:\windows\system32\config\systemprofile\oashdihasidhasuidhiasdhiashdiuasdhasd
c:\windows\uwuwejatazalebin.dll

Infected copy of c:\windows\system32\Drivers\atapi.sys was found and disinfected
Restored copy from - c:\windows\ServicePackFiles\i386\atapi.sys

Infected copy of c:\windows\system32\drivers\cdrom.sys was found and disinfected
Restored copy from - c:\windows\ServicePackFiles\i386\cdrom.sys

.
((((((((((((((((((((((((( Files Created from 2009-11-27 to 2009-12-27 )))))))))))))))))))))))))))))))
.

2009-12-27 14:20 . 2009-12-27 14:22 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\bwkwmy
2009-12-27 03:12 . 2009-12-27 03:12 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\dkualf
2009-12-26 07:15 . 2009-12-26 07:15 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\gsioss
2009-12-26 05:59 . 2009-12-26 05:59 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\ekhumd
2009-12-26 05:36 . 2009-12-26 05:37 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\srhdew
2009-12-26 04:04 . 2009-12-26 04:04 -------- d-----w- c:\documents and settings\SarahB\Application Data\Malwarebytes
2009-12-26 04:04 . 2009-12-03 21:14 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-26 04:04 . 2009-12-26 04:04 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-12-26 04:04 . 2009-12-03 21:13 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-26 04:04 . 2009-12-26 04:04 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-12-26 03:25 . 2009-12-26 03:25 -------- d-----w- c:\program files\Trend Micro
2009-12-26 02:59 . 2009-12-26 02:59 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\fsltan
2009-12-25 01:01 . 2009-12-25 01:01 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2009-12-25 01:00 . 2009-12-25 01:00 -------- d-----w- c:\program files\SUPERAntiSpyware
2009-12-25 01:00 . 2009-12-25 01:00 -------- d-----w- c:\documents and settings\SarahB\Application Data\SUPERAntiSpyware.com
2009-12-25 01:00 . 2009-12-25 01:00 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
2009-12-24 23:20 . 2009-12-25 00:01 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\hftwjm
2009-12-24 13:40 . 2009-12-24 13:40 -------- d-----w- c:\documents and settings\SarahB\Local Settings\Application Data\AVG Security Toolbar
2009-12-24 09:42 . 2009-12-24 09:46 -------- d-----w- C:\$AVG
2009-12-24 09:41 . 2009-12-24 13:12 -------- d-----w- c:\documents and settings\All Users\Application Data\AVG Security Toolbar
2009-12-24 09:39 . 2009-12-24 09:39 -------- d-----w- c:\documents and settings\All Users\Application Data\avg9
2009-12-23 22:54 . 2009-12-23 23:13 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\kmlytu
2009-12-23 20:26 . 2009-12-23 21:45 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\bpeijq
2009-12-22 14:08 . 2009-12-22 14:08 -------- d-----w- c:\program files\Electronic Arts
2009-12-22 01:21 . 2009-12-22 01:48 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\wsfpit
2009-12-10 03:31 . 2009-12-10 03:31 -------- d-----w- c:\windows\system32\config\systemprofile\Application Data\WinPatrol
2009-12-09 13:16 . 2009-12-09 13:16 0 ----a-w- c:\windows\Unubalikoqat.bin
2009-12-09 13:16 . 2009-12-09 13:16 120 ----a-w- c:\windows\Xdiwujepopep.dat
2009-12-09 13:11 . 2009-12-10 03:28 148 ----a-w- c:\windows\system32\fjhdyfhsn.bat

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-12-27 19:27 . 2009-05-04 16:05 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-12-27 19:05 . 2009-05-02 11:15 -------- d-----w- c:\program files\Mozilla Thunderbird
2009-12-27 04:38 . 2009-12-27 04:38 86835 ----a-w- c:\windows\Internet Logs\zlclient_2nd_2009_12_26_23_31_19_small.dmp.zip
2009-12-27 03:41 . 2009-12-27 03:41 52224 ----a-w- c:\documents and settings\SarahB\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
2009-12-27 03:41 . 2009-12-25 01:31 117760 ----a-w- c:\documents and settings\SarahB\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2009-12-24 18:44 . 2009-05-04 20:46 -------- d-----w- c:\documents and settings\SarahB\Application Data\FrostWire
2009-12-24 09:41 . 2009-05-02 11:34 360584 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-12-24 09:41 . 2009-05-02 11:34 333192 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-12-24 09:41 . 2009-05-02 11:34 28424 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-12-24 09:41 . 2009-05-02 11:34 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2009-12-24 09:40 . 2009-12-24 09:58 3776280 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\setup.exe
2009-12-24 09:40 . 2009-12-24 09:58 3967256 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgcorex.dll
2009-12-24 09:40 . 2009-12-24 09:58 2352920 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgresf.dll
2009-12-24 09:40 . 2009-12-24 09:58 4043032 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgui.exe
2009-12-24 09:39 . 2009-12-24 09:58 916248 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgcfgx.dll
2009-12-24 09:39 . 2009-05-02 11:34 -------- d-----w- c:\program files\AVG
2009-12-23 19:27 . 2009-05-04 11:51 9578231 ----a-w- c:\windows\Internet Logs\tvDebug.Zip
2009-12-23 02:23 . 2009-05-02 14:26 -------- d-----w- c:\documents and settings\SarahB\Application Data\.purple
2009-12-22 23:51 . 2009-12-22 23:51 2157 ----a-w- c:\documents and settings\SarahB\Application Data\.purple\certificates\x509\tls_peers\omega.contacts.msn.com
2009-12-15 13:53 . 2009-07-23 13:30 -------- d-----w- c:\documents and settings\SarahB\Application Data\AdobeUM
2009-12-14 15:40 . 2009-05-08 20:54 -------- d-----w- c:\documents and settings\SarahB\Application Data\OpenOffice.org2
2009-12-14 15:36 . 2009-05-08 20:57 1 ----a-w- c:\documents and settings\SarahB\Application Data\OpenOffice.org2\user\uno_packages\cache\stamp.sys
2009-12-12 21:42 . 2009-05-13 20:01 -------- d-----w- c:\program files\Lavasoft
2009-12-12 21:42 . 2009-05-13 20:01 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2009-12-11 00:27 . 2009-09-30 20:30 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-12-10 23:34 . 2009-09-30 20:30 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-12-10 03:28 . 2009-12-10 03:28 24 ----a-w- c:\windows\system32\config\systemprofile\Application Data\fvgqad.dat
2009-12-10 02:59 . 2009-12-10 03:01 147968 ----a-w- c:\windows\Internet Logs\xDB10.tmp
2009-12-08 04:03 . 2009-12-08 13:46 1792512 ----a-w- c:\windows\Internet Logs\xDBF.tmp
2009-12-08 04:03 . 2009-12-08 13:46 3441152 ----a-w- c:\windows\Internet Logs\xDBE.tmp
2009-11-25 18:01 . 2009-12-24 13:12 1230080 ----a-w- c:\documents and settings\All Users\Application Data\AVG Security Toolbar\IEToolbar.dll
2009-11-24 16:54 . 2009-11-24 21:50 1780736 ----a-w- c:\windows\Internet Logs\xDBD.tmp
2009-11-22 17:44 . 2009-11-22 17:43 99840 ----a-w- c:\documents and settings\All Users\Application Data\SpeedBit\DAP\Updates\Condition.dll
2009-11-22 17:23 . 2009-05-04 16:05 -------- d-----w- c:\program files\DAP
2009-11-22 17:19 . 2009-05-04 16:05 -------- d-----w- c:\documents and settings\All Users\Application Data\SpeedBit
2009-11-13 01:35 . 2009-11-13 01:35 -------- d-----w- c:\documents and settings\SarahB\Application Data\Digsby
2009-11-12 17:43 . 2009-11-12 17:43 -------- d-----w- c:\program files\The Compressorizer
2009-11-12 15:42 . 2009-11-12 15:44 1743872 ----a-w- c:\windows\Internet Logs\xDBC.tmp
2009-11-09 16:16 . 2009-05-02 01:50 44408 ----a-w- c:\documents and settings\SarahB\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-11-01 08:15 . 2009-11-01 13:34 1735680 ----a-w- c:\windows\Internet Logs\xDBB.tmp
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{A3BC75A2-1F87-4686-AA43-5347D756017C}"= "c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll" [2009-11-25 1230080]

[HKEY_CLASSES_ROOT\clsid\{a3bc75a2-1f87-4686-aa43-5347d756017c}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll" [2009-11-25 1230080]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll" [2009-11-25 1230080]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ZoneAlarm Client"="c:\program files\Zone Labs\ZoneAlarm\zlclient.exe" [2009-02-16 981384]
"Bart Station"="c:\program files\PeoplePC\ISP6300\BIN\PPCOLink.exe" [2006-03-22 20480]
"WinPatrol"="c:\program files\BillP Studios\WinPatrol\winpatrol.exe" [2009-07-27 341312]
"AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2009-12-24 2033432]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-12-24 09:41 12464 ----a-w- c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [5/2/2009 6:34 AM 333192]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [5/2/2009 6:34 AM 360584]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [12/16/2009 4:26 PM 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [12/16/2009 4:26 PM 74480]
R2 avg9emc;AVG Free E-mail Scanner;c:\program files\AVG\AVG9\avgemc.exe [12/24/2009 4:39 AM 906520]
R2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [12/24/2009 4:39 AM 285392]
R2 CSHelper;CopySafe Helper Service;c:\windows\system32\CSHelper.exe [5/2/2009 10:42 AM 266240]
S0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys --> c:\windows\system32\DRIVERS\Lbd.sys [?]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [12/16/2009 4:27 PM 7408]
.
------- Supplementary Scan -------
.
uStart Page = about:blank
uInternet Settings,ProxyServer = http=localhost:8080
uInternet Settings,ProxyOverride =
IE: &Clean Traces - c:\program files\DAP\Privacy Package\dapcleanerie.htm
IE: &Download with &DAP - c:\program files\DAP\dapextie.htm
IE: Download &all with DAP - c:\program files\DAP\dapextie2.htm
TCP: {8E397F5B-75A9-488C-83DD-C4BBF0589632} = 207.69.188.167 207.69.188.166
Name-Space Handler: ftp\ZDA - {5BFA1DAF-5EDC-11D2-959E-00C00C02DA5E} - c:\program files\DAP\dapie.dll
Name-Space Handler: http\ZDA - {5BFA1DAF-5EDC-11D2-959E-00C00C02DA5E} - c:\program files\DAP\dapie.dll
FF - ProfilePath - c:\documents and settings\SarahB\Application Data\Mozilla\Firefox\Profiles\z0oa5go6.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.trafficswarm.com/cgi-bin/swarm.cgi?875437&070bfba70f9998c167117104545112a4
FF - prefs.js: keyword.URL - hxxp://www.dogpile.com/rescuefctb/ws/redir?_iceUrl=true&qsrc=freecause&user_id=12499727&tool_id=58485&qkw=
FF - component: c:\program files\AVG\AVG9\Firefox\components\avgssff.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npArtistScope42.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npArtistScopeDRM11.dll
.
- - - - ORPHANS REMOVED - - - -

Notify-!SASWinLogon - (no file)
AddRemove-PeoplePC Toolbar - c:\docume~1\SarahB\LOCALS~1\Temp\ppaluninst.exe
AddRemove-XPv3.8.252 - c:\windows\Radeon Omega Drivers v3.8.252



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-12-27 15:40
Windows 5.1.2600 Service Pack 2 NTFS

scanning hȋdden processes ...

scanning hȋdden autostart entries ...

scanning hȋdden files ...

scan completed successfully
hȋdden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(668)
c:\windows\system32\Ati2evxx.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\System32\Ati2evxx.exe
c:\program files\AVG\AVG9\avgchsvx.exe
c:\program files\AVG\AVG9\avgrsx.exe
c:\windows\system32\Ati2evxx.exe
c:\program files\AVG\AVG9\avgcsrvx.exe
c:\program files\AVG\AVG9\avgnsx.exe
c:\program files\AVG\AVG9\avgcsrvx.exe
c:\windows\system32\wscntfy.exe
c:\program files\PeoplePC\ISP6300\Browser\Bartshel.exe
c:\progra~1\PeoplePC\ISP6300\Browser\PPShared.exe
.
**************************************************************************
.
Completion time: 2009-12-27 15:47:23 - machine was rebooted
ComboFix-quarantined-files.txt 2009-12-27 20:47

Pre-Run: 29,449,957,376 bytes free
Post-Run: 29,411,819,520 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn

- - End Of File - - 8FC4292A1571F8AD31500F5B5DA11CCF

descriptionatapi.sys and cdrom.sys infected by Packed.Protector.C EmptyRe: atapi.sys and cdrom.sys infected by Packed.Protector.C

more_horiz
Re-running ComboFix to remove infections:

  1. Close any open browsers.
  2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  3. Open notepad and copy/paste the text in the quotebox below into it:

    Folder::
    c:\documents and settings\LocalService\Local Settings\Application Data\bwkwmy
    c:\documents and settings\LocalService\Local Settings\Application Data\dkualf
    c:\documents and settings\LocalService\Local Settings\Application Data\gsioss
    c:\documents and settings\LocalService\Local Settings\Application Data\ekhumd
    c:\documents and settings\LocalService\Local Settings\Application Data\srhdew
    c:\documents and settings\LocalService\Local Settings\Application Data\kmlytu
    c:\documents and settings\LocalService\Local Settings\Application Data\bpeijq

    File::
    c:\windows\Unubalikoqat.bin
    c:\windows\Xdiwujepopep.dat
    c:\windows\system32\fjhdyfhsn.bat
    c:\windows\system32\config\systemprofile\Application Data\fvgqad.dat

    DDS::
    uStart Page = about:blank
    uInternet Settings,ProxyServer = http=localhost:8080

  4. Save this as CFScript.txt, in the same location as ComboFix.exe

    atapi.sys and cdrom.sys infected by Packed.Protector.C 2v3rg44

  5. Referring to the picture above, drag CFScript into ComboFix.exe
  6. When finished, it shall produce a log for you at C:\ComboFix.txt
  7. Please post the contents of the log in your next reply.

descriptionatapi.sys and cdrom.sys infected by Packed.Protector.C EmptyRe: atapi.sys and cdrom.sys infected by Packed.Protector.C

more_horiz
Thanks for all the help Smile... Here is the log.


ComboFix 09-12-26.05 - SarahB 12/29/2009 11:33:48.2.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1534.934 [GMT -5:00]
Running from: c:\documents and settings\SarahB\Desktop\New Folder\commy.exe
Command switches used :: c:\documents and settings\SarahB\Desktop\New Folder\CFscript.txt
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

FILE ::
"c:\windows\system32\config\systemprofile\Application Data\fvgqad.dat"
"c:\windows\system32\fjhdyfhsn.bat"
"c:\windows\Unubalikoqat.bin"
"c:\windows\Xdiwujepopep.dat"
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\LocalService\Local Settings\Application Data\bpeijq
c:\documents and settings\LocalService\Local Settings\Application Data\bwkwmy
c:\documents and settings\LocalService\Local Settings\Application Data\dkualf
c:\documents and settings\LocalService\Local Settings\Application Data\ekhumd
c:\documents and settings\LocalService\Local Settings\Application Data\gsioss
c:\documents and settings\LocalService\Local Settings\Application Data\kmlytu
c:\documents and settings\LocalService\Local Settings\Application Data\srhdew
c:\windows\system32\config\systemprofile\Application Data\fvgqad.dat
c:\windows\system32\fjhdyfhsn.bat
c:\windows\Unubalikoqat.bin
c:\windows\Xdiwujepopep.dat

.
((((((((((((((((((((((((( Files Created from 2009-11-28 to 2009-12-29 )))))))))))))))))))))))))))))))
.

2009-12-27 18:08 . 2004-08-04 04:56 4096 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\USMT\iconlib.dll
2009-12-27 03:41 . 2009-12-29 00:23 52224 ----a-w- c:\documents and settings\SarahB\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
2009-12-26 04:04 . 2009-12-26 04:04 -------- d-----w- c:\documents and settings\SarahB\Application Data\Malwarebytes
2009-12-26 04:04 . 2009-12-03 21:14 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-26 04:04 . 2009-12-26 04:04 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-12-26 04:04 . 2009-12-03 21:13 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-26 04:04 . 2009-12-26 04:04 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-12-26 03:25 . 2009-12-26 03:25 -------- d-----w- c:\program files\Trend Micro
2009-12-26 02:59 . 2009-12-26 02:59 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\fsltan
2009-12-25 01:31 . 2009-12-29 00:23 117760 ----a-w- c:\documents and settings\SarahB\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2009-12-25 01:01 . 2009-12-25 01:01 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2009-12-25 01:00 . 2009-12-25 01:00 -------- d-----w- c:\program files\SUPERAntiSpyware
2009-12-25 01:00 . 2009-12-25 01:00 -------- d-----w- c:\documents and settings\SarahB\Application Data\SUPERAntiSpyware.com
2009-12-25 01:00 . 2009-12-25 01:00 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
2009-12-24 23:20 . 2009-12-25 00:01 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\hftwjm
2009-12-24 13:40 . 2009-12-24 13:40 -------- d-----w- c:\documents and settings\SarahB\Local Settings\Application Data\AVG Security Toolbar
2009-12-24 13:12 . 2009-11-25 18:01 1230080 ----a-w- c:\documents and settings\All Users\Application Data\AVG Security Toolbar\IEToolbar.dll
2009-12-24 09:58 . 2009-12-24 09:40 3776280 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\setup.exe
2009-12-24 09:58 . 2009-12-24 09:40 4043032 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgui.exe
2009-12-24 09:58 . 2009-12-24 09:40 2352920 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgresf.dll
2009-12-24 09:58 . 2009-12-24 09:39 916248 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgcfgx.dll
2009-12-24 09:58 . 2009-12-24 09:40 3967256 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgcorex.dll
2009-12-24 09:42 . 2009-12-24 09:46 -------- d-----w- C:\$AVG
2009-12-24 09:41 . 2009-12-24 13:12 -------- d-----w- c:\documents and settings\All Users\Application Data\AVG Security Toolbar
2009-12-24 09:39 . 2009-12-24 09:39 -------- d-----w- c:\documents and settings\All Users\Application Data\avg9
2009-12-22 23:51 . 2009-12-22 23:51 2157 ----a-w- c:\documents and settings\SarahB\Application Data\.purple\certificates\x509\tls_peers\omega.contacts.msn.com
2009-12-22 14:08 . 2009-12-22 14:08 -------- d-----w- c:\program files\Electronic Arts
2009-12-22 01:21 . 2009-12-22 01:48 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\wsfpit
2009-12-10 03:31 . 2009-12-10 03:31 -------- d-----w- c:\windows\system32\config\systemprofile\Application Data\WinPatrol

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-12-29 12:45 . 2009-05-02 11:15 -------- d-----w- c:\program files\Mozilla Thunderbird
2009-12-29 03:25 . 2009-05-04 11:51 10051363 ----a-w- c:\windows\Internet Logs\tvDebug.Zip
2009-12-27 19:27 . 2009-05-04 16:05 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-12-27 04:38 . 2009-12-27 04:38 86835 ----a-w- c:\windows\Internet Logs\zlclient_2nd_2009_12_26_23_31_19_small.dmp.zip
2009-12-24 18:44 . 2009-05-04 20:46 -------- d-----w- c:\documents and settings\SarahB\Application Data\FrostWire
2009-12-24 09:41 . 2009-05-02 11:34 360584 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-12-24 09:41 . 2009-05-02 11:34 333192 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-12-24 09:41 . 2009-05-02 11:34 28424 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-12-24 09:41 . 2009-05-02 11:34 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2009-12-24 09:39 . 2009-05-02 11:34 -------- d-----w- c:\program files\AVG
2009-12-23 02:23 . 2009-05-02 14:26 -------- d-----w- c:\documents and settings\SarahB\Application Data\.purple
2009-12-15 13:53 . 2009-07-23 13:30 -------- d-----w- c:\documents and settings\SarahB\Application Data\AdobeUM
2009-12-14 15:40 . 2009-05-08 20:54 -------- d-----w- c:\documents and settings\SarahB\Application Data\OpenOffice.org2
2009-12-14 15:36 . 2009-05-08 20:57 1 ----a-w- c:\documents and settings\SarahB\Application Data\OpenOffice.org2\user\uno_packages\cache\stamp.sys
2009-12-12 21:42 . 2009-05-13 20:01 -------- d-----w- c:\program files\Lavasoft
2009-12-12 21:42 . 2009-05-13 20:01 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2009-12-11 00:27 . 2009-09-30 20:30 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-12-10 23:34 . 2009-09-30 20:30 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-12-10 02:59 . 2009-12-10 03:01 147968 ----a-w- c:\windows\Internet Logs\xDB10.tmp
2009-12-08 04:03 . 2009-12-08 13:46 1792512 ----a-w- c:\windows\Internet Logs\xDBF.tmp
2009-12-08 04:03 . 2009-12-08 13:46 3441152 ----a-w- c:\windows\Internet Logs\xDBE.tmp
2009-11-24 16:54 . 2009-11-24 21:50 1780736 ----a-w- c:\windows\Internet Logs\xDBD.tmp
2009-11-22 17:44 . 2009-11-22 17:43 99840 ----a-w- c:\documents and settings\All Users\Application Data\SpeedBit\DAP\Updates\Condition.dll
2009-11-22 17:23 . 2009-05-04 16:05 -------- d-----w- c:\program files\DAP
2009-11-22 17:19 . 2009-05-04 16:05 -------- d-----w- c:\documents and settings\All Users\Application Data\SpeedBit
2009-11-13 01:35 . 2009-11-13 01:35 -------- d-----w- c:\documents and settings\SarahB\Application Data\Digsby
2009-11-12 17:43 . 2009-11-12 17:43 -------- d-----w- c:\program files\The Compressorizer
2009-11-12 15:42 . 2009-11-12 15:44 1743872 ----a-w- c:\windows\Internet Logs\xDBC.tmp
2009-11-09 16:16 . 2009-05-02 01:50 44408 ----a-w- c:\documents and settings\SarahB\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-11-01 08:15 . 2009-11-01 13:34 1735680 ----a-w- c:\windows\Internet Logs\xDBB.tmp
.

((((((((((((((((((((((((((((( SnapShot@2009-12-27_20.40.11 )))))))))))))))))))))))))))))))))))))))))
.
+ 2009-05-02 15:30 . 2009-12-27 22:39 84661 c:\windows\system32\Macromed\Flash\uninstall_plugin.exe
- 2009-05-02 15:30 . 2009-05-02 15:30 84661 c:\windows\system32\Macromed\Flash\uninstall_plugin.exe
+ 2009-10-28 03:40 . 2009-10-28 03:40 257440 c:\windows\system32\Macromed\Flash\NPSWF32_FlashUtil.exe
+ 2009-10-28 03:40 . 2009-10-28 03:40 3885984 c:\windows\system32\Macromed\Flash\NPSWF32.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{A3BC75A2-1F87-4686-AA43-5347D756017C}"= "c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll" [2009-11-25 1230080]

[HKEY_CLASSES_ROOT\clsid\{a3bc75a2-1f87-4686-aa43-5347d756017c}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll" [2009-11-25 1230080]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll" [2009-11-25 1230080]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ZoneAlarm Client"="c:\program files\Zone Labs\ZoneAlarm\zlclient.exe" [2009-02-16 981384]
"Bart Station"="c:\program files\PeoplePC\ISP6300\BIN\PPCOLink.exe" [2006-03-22 20480]
"WinPatrol"="c:\program files\BillP Studios\WinPatrol\winpatrol.exe" [2009-07-27 341312]
"AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2009-12-24 2033432]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-12-24 09:41 12464 ----a-w- c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [5/2/2009 6:34 AM 333192]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [5/2/2009 6:34 AM 360584]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [12/16/2009 4:26 PM 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [12/16/2009 4:26 PM 74480]
R2 avg9emc;AVG Free E-mail Scanner;c:\program files\AVG\AVG9\avgemc.exe [12/24/2009 4:39 AM 906520]
R2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [12/24/2009 4:39 AM 285392]
R3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [12/16/2009 4:27 PM 7408]
S0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys --> c:\windows\system32\DRIVERS\Lbd.sys [?]
S2 CSHelper;CopySafe Helper Service;c:\windows\system32\CSHelper.exe [5/2/2009 10:42 AM 266240]
.
------- Supplementary Scan -------
.
uStart Page = about:blank
uInternet Settings,ProxyOverride =
IE: &Clean Traces - c:\program files\DAP\Privacy Package\dapcleanerie.htm
IE: &Download with &DAP - c:\program files\DAP\dapextie.htm
IE: Download &all with DAP - c:\program files\DAP\dapextie2.htm
Name-Space Handler: ftp\ZDA - {5BFA1DAF-5EDC-11D2-959E-00C00C02DA5E} - c:\program files\DAP\dapie.dll
Name-Space Handler: http\ZDA - {5BFA1DAF-5EDC-11D2-959E-00C00C02DA5E} - c:\program files\DAP\dapie.dll
FF - ProfilePath - c:\documents and settings\SarahB\Application Data\Mozilla\Firefox\Profiles\z0oa5go6.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.trafficswarm.com/cgi-bin/swarm.cgi?875437&070bfba70f9998c167117104545112a4
FF - prefs.js: keyword.URL - hxxp://www.dogpile.com/rescuefctb/ws/redir?_iceUrl=true&qsrc=freecause&user_id=12499727&tool_id=58485&qkw=
FF - component: c:\program files\AVG\AVG9\Firefox\components\avgssff.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npArtistScope42.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npArtistScopeDRM11.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-12-29 11:44
Windows 5.1.2600 Service Pack 2 NTFS

scanning hȋdden processes ...

scanning hȋdden autostart entries ...

scanning hȋdden files ...

scan completed successfully
hȋdden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(664)
c:\windows\system32\Ati2evxx.dll
.
Completion time: 2009-12-29 11:47:07
ComboFix-quarantined-files.txt 2009-12-29 16:47
ComboFix2.txt 2009-12-27 20:47

Pre-Run: 29,270,249,472 bytes free
Post-Run: 29,257,203,712 bytes free

- - End Of File - - 7ABD4C14853A51F74FD88F93D54CDD0E

descriptionatapi.sys and cdrom.sys infected by Packed.Protector.C EmptyRe: atapi.sys and cdrom.sys infected by Packed.Protector.C

more_horiz
Please download Cheetah-Anti-Rogue, and save to your Desktop.
  • Double-click on Cheetah-Anti-Rogue.bat to start.
  • It will finish quickly and launch a log.
  • Post the contents of it in your next reply.

descriptionatapi.sys and cdrom.sys infected by Packed.Protector.C EmptyRe: atapi.sys and cdrom.sys infected by Packed.Protector.C

more_horiz
Here it is.......


Cheetah Anti-Rogue v1.0.5
by DragonMaster Jay

Microsoft Windows XP [Version 5.1.2600]
Tue 12/29/2009 21:13:24.50


-- Known infection --



If objects found, full virus scan or anti-malware scan necessary


EOF

descriptionatapi.sys and cdrom.sys infected by Packed.Protector.C EmptyRe: atapi.sys and cdrom.sys infected by Packed.Protector.C

more_horiz
atapi.sys and cdrom.sys infected by Packed.Protector.C Mbamicontw5 Please download Malwarebytes Anti-Malware from here.
(Note: if you already have the program installed, just follow the directions. No need to re-download or re-install!)

Double Click mbam-setup.exe to install the application.

(Note: if you already have the program installed, open Malwarebytes from the Start Menu or Desktop shortcut, click the Update tab, and click Check for Updates, before doing the scan as instructed below!)

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

descriptionatapi.sys and cdrom.sys infected by Packed.Protector.C EmptyRe: atapi.sys and cdrom.sys infected by Packed.Protector.C

more_horiz
Malwarebytes' Anti-Malware 1.42
Database version: 3454
Windows 5.1.2600 Service Pack 2
Internet Explorer 6.0.2900.2180

12/30/2009 9:08:59 AM
mbam-log-2009-12-30 (09-08-59).txt

Scan type: Full Scan (C:\|)
Objects scanned: 264099
Time elapsed: 2 hour(s), 48 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

descriptionatapi.sys and cdrom.sys infected by Packed.Protector.C EmptyRe: atapi.sys and cdrom.sys infected by Packed.Protector.C

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Please use Internet Explorer and run a BitDefender Online scan

  • Please check I agree with the Terms and Conditions and click Start Here
  • You will need to allow an Active X install for the scan to run.
  • Leave the scanning options at default and click Start Scan
Please post the results in your next reply.

descriptionatapi.sys and cdrom.sys infected by Packed.Protector.C EmptyRe: atapi.sys and cdrom.sys infected by Packed.Protector.C

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I have tried and tried to get the BitDefender Online scan to work but it won't. Everytime it will run for an hour or 2 and then for some reason just stop and say the scan failed. What should I do?

descriptionatapi.sys and cdrom.sys infected by Packed.Protector.C EmptyRe: atapi.sys and cdrom.sys infected by Packed.Protector.C

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Please run Panda ActiveScan online scan.

  • Click the big green Scan now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  • Once the scan is completed, please hit the notepad icon next to the text Export to:
  • Save it to a convenient location such as your Desktop
  • Post the contents of the ActiveScan.txt in your next reply

descriptionatapi.sys and cdrom.sys infected by Packed.Protector.C EmptyRe: atapi.sys and cdrom.sys infected by Packed.Protector.C

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;***********************************************************************************************************************************************************************************
ANALYSIS: 2009-12-31 23:39:14
PROTECTIONS: 1
MALWARE: 10
SUSPECTS: 5
;***********************************************************************************************************************************************************************************
PROTECTIONS
Description Version Active Updated
;===================================================================================================================================================================================
AVG Anti-Virus Free 9.0 Yes Yes
;===================================================================================================================================================================================
MALWARE
Id Description Type Active Severity Disinfectable Disinfected Location
;===================================================================================================================================================================================
00132734 adware/24-7-search Adware No 0 Yes No c:\windows\system32\unppc.exe
00139061 Cookie/Doubleclick TrackingCookie No 0 Yes No c:\documents and settings\sarahb\cookies\sarahb@doubleclick[1].txt
00139064 Cookie/Atlas DMT TrackingCookie No 0 Yes No c:\documents and settings\sarahb\cookies\sarahb@atdmt[1].txt
00167642 Cookie/Com.com TrackingCookie No 0 Yes No c:\documents and settings\sarahb\cookies\sarahb@com[1].txt
00172221 Cookie/Zedo TrackingCookie No 0 Yes No c:\documents and settings\sarahb\cookies\sarahb@zedo[1].txt
00207338 Cookie/Target TrackingCookie No 0 Yes No c:\documents and settings\sarahb\cookies\sarahb@target[2].txt
02885963 Rootkit/Booto.C Virus/Worm No 0 Yes No c:\system volume information\_restore{93e37595-2213-48a1-95d1-e9ab5f98a659}\rp171\a0062589.sys
04180901 Trj/Downloader.MDW Virus/Trojan No 1 Yes No c:\system volume information\_restore{93e37595-2213-48a1-95d1-e9ab5f98a659}\rp171\a0062574.dll
04180901 Trj/Downloader.MDW Virus/Trojan No 1 Yes No c:\program files\peoplepc\toolbar\ppctoolbar.dll_7.2.0.0.dll
04180901 Trj/Downloader.MDW Virus/Trojan No 1 Yes No c:\qoobox\quarantine\c\program files\peoplepc\toolbar\ppctoolbar.dll.vir
05781061 W32/Protector.E Virus No 0 Yes No c:\qoobox\quarantine\c\windows\system32\drivers\atapi.sys.vir
05798241 Rootkit/Agent.NDS Virus/Trojan No 1 Yes No c:\qoobox\quarantine\c\windows\system32\drivers\cdrom.sys.vir
;===================================================================================================================================================================================
SUSPECTS
Sent Location
;===================================================================================================================================================================================
No c:\documents and settings\sarahb\desktop\new folder\commy.exe[32788r22fwjfw\pev.exe]
No c:\system volume information\_restore{93e37595-2213-48a1-95d1-e9ab5f98a659}\rp171\a0062645.exe
No c:\system volume information\_restore{93e37595-2213-48a1-95d1-e9ab5f98a659}\rp173\a0062886.exe
No c:\system volume information\_restore{93e37595-2213-48a1-95d1-e9ab5f98a659}\rp173\a0063005.exe
No c:\windows\pev.exe
;===================================================================================================================================================================================
VULNERABILITIES
Id Severity Description
;===================================================================================================================================================================================
212530 HIGH MS09-034
211784 HIGH MS09-032
211781 HIGH MS09-029
210625 HIGH MS09-026
210624 HIGH MS09-025
210621 HIGH MS09-022
210618 HIGH MS09-019
208380 HIGH MS09-015
208379 HIGH MS09-014
208378 HIGH MS09-013
208377 HIGH MS09-012
206981 HIGH MS09-007
206980 HIGH MS09-006
204670 HIGH MS09-001
203806 HIGH MS08-078
203508 HIGH MS08-073
203505 HIGH MS08-071
202465 HIGH MS08-068
201683 HIGH MS08-067
201258 HIGH MS08-066
201256 HIGH MS08-064
201255 HIGH MS08-063
201253 HIGH MS08-061
201250 HIGH MS08-058
209275 HIGH MS08-049
209273 HIGH MS08-045
196455 MEDIUM MS08-037
194862 HIGH MS08-032
194861 HIGH MS08-031
194860 HIGH MS08-030
191618 HIGH MS08-025
191617 HIGH MS08-024
191616 HIGH MS08-023
191614 HIGH MS08-021
191613 HIGH MS08-020
187735 HIGH MS08-010
187733 HIGH MS08-008
184380 MEDIUM MS08-002
184379 MEDIUM MS08-001
182048 HIGH MS07-069
182046 HIGH MS07-067
179553 HIGH MS07-061
176383 HIGH MS07-058
176382 HIGH MS07-057
170911 HIGH MS07-050
170907 HIGH MS07-046
170906 HIGH MS07-045
170904 HIGH MS07-043
164915 HIGH MS07-035
164913 HIGH MS07-033
164911 HIGH MS07-031
160623 HIGH MS07-027
157262 HIGH MS07-022
157261 HIGH MS07-021
157260 HIGH MS07-020
157259 HIGH MS07-019
156477 HIGH MS07-017
150253 HIGH MS07-016
150249 HIGH MS07-013
150248 HIGH MS07-012
150247 HIGH MS07-011
150243 HIGH MS07-008
150242 HIGH MS07-007
150241 MEDIUM MS07-006
141033 MEDIUM MS06-075
141030 HIGH MS06-072
137571 HIGH MS06-070
137568 HIGH MS06-067
133387 MEDIUM MS06-065
133386 MEDIUM MS06-064
133385 MEDIUM MS06-063
133379 HIGH MS06-057
131654 HIGH MS06-055
129977 MEDIUM MS06-053
129976 MEDIUM MS06-052
126093 HIGH MS06-051
126092 MEDIUM MS06-050
126087 HIGH MS06-046
126086 MEDIUM MS06-045
126083 HIGH MS06-042
126082 HIGH MS06-041
126081 HIGH MS06-040
123421 HIGH MS06-036
123420 HIGH MS06-035
120825 MEDIUM MS06-032
120823 MEDIUM MS06-030
120818 HIGH MS06-025
120815 HIGH MS06-022
120814 HIGH MS06-021
117384 MEDIUM MS06-018
114666 HIGH MS06-015
114664 HIGH MS06-013
108744 MEDIUM MS06-008
108743 MEDIUM MS06-007
108742 MEDIUM MS06-006
104567 HIGH MS06-002
104237 HIGH MS06-001
96574 HIGH MS05-053
93395 HIGH MS05-051
93454 MEDIUM MS05-049
;===================================================================================================================================================================================

descriptionatapi.sys and cdrom.sys infected by Packed.Protector.C EmptyRe: atapi.sys and cdrom.sys infected by Packed.Protector.C

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Do you skip Windows Updates, or are you not able to get them? One of the main reasons you got infected was because of so many vulnerabilities, that could have gotten patched by Microsoft Windows Updates.

Please download the latest version of Kaspersky GetSystemInfo (GSI) from Kaspersky.fr and save it to your Desktop.
  • Please close all other applications running on your system.
  • Please double click GetSystemInfo.exe to open it.
  • Click the Settings button.
  • Set it to Maximum
  • IMPORTANT! Then please click Customize - choose Driver / Ports tab and
  • Uncheck Scan Ports.
  • Click Create Report to run it.
  • It will create a zip folder called GetSystemInfo_XXXXXXXXXXXXXX.zip on your Desktop. Please upload the folder to Kaspersky GSI Parser and click the Submit button.

Please copy and paste the url of the GSI Parser report (not the log) in your next reply.

descriptionatapi.sys and cdrom.sys infected by Packed.Protector.C EmptyRe: atapi.sys and cdrom.sys infected by Packed.Protector.C

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I thought I had automatic updates on but apparently not. Should I go ahead and start downloading the updates now or should I wait until we get this all fixed? Here is the link you asked for.

http://www.getsysteminfo.com/read.php?file=b8e668dea728f29a304a3a7b3940f578

descriptionatapi.sys and cdrom.sys infected by Packed.Protector.C EmptyRe: atapi.sys and cdrom.sys infected by Packed.Protector.C

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Wait to do the updates, until the computer is clean. Smile...

Please delete the following files:
C:\WINDOWS\system32\dlbtih.exe
C:\WINDOWS\system32\atiicdxx.msi
C:\WINDOWS\system32\atiiprxx.exe

==

Download Security Check by screen317 from SpywareInfoforum.org or Changelog.fr.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

descriptionatapi.sys and cdrom.sys infected by Packed.Protector.C EmptyRe: atapi.sys and cdrom.sys infected by Packed.Protector.C

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Results of screen317's Security Check version 0.99.1
Windows XP Service Pack 2
Out of date service pack!!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Disabled!
AVG Free 9.0
ZoneAlarm
``````````````````````````````
Anti-malware/Other Utilities Check:

WinPatrol 2009
Spybot - Search & Destroy
SUPERAntiSpyware Free Edition
HijackThis 2.0.2
Java(TM) 6 Update 4
Out of date Java installed!
Adobe Flash Player 10
Adobe Reader 6.0.1
Out of date Adobe Reader installed!
``````````````````````````````
Process Check:
objlist.exe by Laurent

WinPatrol winpatrol.exe
AVG avgwdsvc.exe
AVG avgtray.exe
AVG avgrsx.exe
AVG avgnsx.exe
AVG avgemc.exe
AVG avgemc.exe
Zone Labs ZoneAlarm zlclient.exe
``````````````````````````````
DNS Vulnerability Check:

GREAT! (Not vulnerable to DNS cache poisoning)

`````````End of Log```````````

descriptionatapi.sys and cdrom.sys infected by Packed.Protector.C EmptyRe: atapi.sys and cdrom.sys infected by Packed.Protector.C

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Please upgrade to Windows XP SP3, because it includes all previously released updates. It also includes a small number of new functionalities. Some of the updates that Service Pack 3 provides, you may not have. It is now available via Windows Update.

==

Please download the newest version of Adobe Acrobat Reader from Adobe.com

Before installing: it is important to remove older versions of Acrobat Reader since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs.
Search in the list for all previous installed versions of Adobe Acrobat Reader. Uninstall/Remove each of them.

Once old versions are gone, please install the newest version.

==

Please download the newest version of Java from Java.com.

Before installing: it is important to remove older versions of Java since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs.
Search in the list for all previous installed versions of Java. (J2SE Runtime Environment). Please uninstall/remove each of them.

Once old versions are gone, please install the newest version.

==

Please read the following information that I have provided, which will help you prevent malicious software in the future. Please keep in mind, malware is a continuous danger on the Internet. It is highly important to stay safe while browsing, to prevent re-infection.

Software recommendations

AntiSpyware

  • SpywareBlaster
    SpywareBlaster is a program that prevents spyware from installing on your computer. A tutorial on using SpywareBlaster may be found here.
  • Spybot - Search & Destroy.
    Spybot - Search & Destroy is a spyware and adware removal program. It also has realtime protection, TeaTimer to help safeguard your computer against spyware. (The link for Spybot - Search & Destroy contains a tutorial that will help you download, install, and begin using Spybot).


NOTE: Please keep ALL of these programs up-to-date and run them whenever you suspect a problem to prevent malware problems.

Resident Protection help
A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall, and scanning anti-spyware program at a time. Passive protectors such as SpywareBlaster can be run with any of them.

Rogue programs help
There are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:
http://www.spywarewarrior.com/rogue_anti-spyware.htm

Securing your computer

  • Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  • hpHosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites by redirecting them to 127.0.0.1, which is your local computer's loopback address, meaning it will be difficult to infect your computer in the future.


Please consider using an alternate browser
Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScript, can make it even more secure. Opera is another good option.

If you are interested:


Thank you for choosing GeekPolice. Please see this page if you would like to leave feedback or contribute to our site. Do you have any more questions?

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