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descriptionMstorr.exe & Leechllc removal EmptyMstorr.exe & Leechllc removal

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Hi, I have found that Mstoor & Leech is causing me some serious internet trouble. Please can you help me remve it? Log is below. Thank you and Happy Hoildays!

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 5:10:11 AM, on 12/20/09
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\rundll32.exe
C:\Windows\sttray.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\Siber Systems\AI RoboForm\robotaskbaricon.exe
C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.ca/ig/dell?hl=en&client=dell-row&channel=ca&ibd=6070601
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=C:\Windows\system32\userinit.exe,C:\Program Files\LeechLLC\mstorr.exe,
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - (no file)
O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - (no file)
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [PD0620 STISvc] RunDLL32.exe P0620Pin.dll,RunDLL32EP 513
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [MSSE] "C:\Program Files\Microsoft Security Essentials\msseces.exe" -hide
O4 - HKLM\..\Run: [nvcpl] C:\Program Files\LeechLLC\mstorr.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O13 - Gopher Prefix:
O16 - DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} (WMI Class) - http://support.dell.com/systemprofiler/SysProExe.CAB
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - https://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Windows\System32\STacSV.exe
O23 - Service: @%SystemRoot%\System32\TuneUpDefragService.exe,-1 (TuneUp.Defrag) - TuneUp Software - C:\Windows\System32\TuneUpDefragService.exe
O23 - Service: @%SystemRoot%\System32\TUProgSt.exe,-1 (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\Windows\System32\TUProgSt.exe

--
End of file - 6976 bytes

descriptionMstorr.exe & Leechllc removal EmptyRe: Mstorr.exe & Leechllc removal

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Hello.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    F2 - REG:system.ini: UserInit=C:\Windows\system32\userinit.exe,C:\Program Files\LeechLLC\mstorr.exe,
    O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - (no file)
    O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - (no file)
    O4 - HKLM\..\Run: [nvcpl] C:\Program Files\LeechLLC\mstorr.exe



  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Mstorr.exe & Leechllc removal DXwU4
Mstorr.exe & Leechllc removal VvYDg

descriptionMstorr.exe & Leechllc removal EmptyRe: Mstorr.exe & Leechllc removal

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Thank you, this fixed the internet issue. However i still have teh Mstorr.exe and Leechllc file on my computer. Is there anyway to permantly delete them?

descriptionMstorr.exe & Leechllc removal EmptyRe: Mstorr.exe & Leechllc removal

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Just right click and hit delete. Smile...

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Mstorr.exe & Leechllc removal DXwU4
Mstorr.exe & Leechllc removal VvYDg

descriptionMstorr.exe & Leechllc removal EmptyRe: Mstorr.exe & Leechllc removal

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Obviously i've tried!

The trouble is that Mstorr.exe is still running in the background and I can't shut that down through task manager as it says it will shut down my OS. This is the only choice i get. I cant delete the Leechllc file in app data folder as there is where the Mstorr.exe file is located and i can't delete it because the file is being used by another process. Its a catch 22 situation!

descriptionMstorr.exe & Leechllc removal EmptyRe: Mstorr.exe & Leechllc removal

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Hmm, okay. While I do a little more research, lets try using the FileAssassin in MBAM.

Please re-open Malwarebytes, click the More Tools tab, and where it says FileASSASSIN, click on Run Tool. Next, locate the following file:

C:\Program Files\LeechLLC\mstorr.exe

Then, click Yes to the alert shown.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Mstorr.exe & Leechllc removal DXwU4
Mstorr.exe & Leechllc removal VvYDg

descriptionMstorr.exe & Leechllc removal EmptyRe: Mstorr.exe & Leechllc removal

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Sweet, this seems to have done the trick.

I have run Malwarebytes several times now and rebooted after each time and it always finds the same issue (See below) is this all related or is it completey seperate issue? It looks like i'm unable to remove this file using the Malwarebytes program.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{p7y0u4w6-281q-ni2i-ux0d-15qq6lm01ow3} (Generic.Bot.H)

Thank you so much for your help in all this, I really appreciate it.

descriptionMstorr.exe & Leechllc removal EmptyRe: Mstorr.exe & Leechllc removal

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Can you post me the FULL MBAM log? I need to check a few things from the log.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Mstorr.exe & Leechllc removal DXwU4
Mstorr.exe & Leechllc removal VvYDg

descriptionMstorr.exe & Leechllc removal EmptyRe: Mstorr.exe & Leechllc removal

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