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descriptionNew personal protection virus HELP EmptyNew personal protection virus HELP

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I just get that virus yesterday now my entire window just turn blue can not be use, all program i try run will just shut down, the anti virus i just download also can not be run since ever time i install it it just get shut down, the weird part is the only thing i can use is the internet not even the ctrl+alt+delete can be use

descriptionNew personal protection virus HELP EmptyRe: New personal protection virus HELP

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Hello.

Please download exeHelper from one of the two links.
Link 1
Link 2

  • Double-click on exeHelper.com or exeHelper.scr to run the fix.
  • A black window should pop up, press any key to close once the fix is completed.
  • Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com)
Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).

Please download the current version of HijackThis from HERE

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.

descriptionNew personal protection virus HELP EmptyRe: New personal protection virus HELP

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ok i already download all the file BUT it can not be install every time i click it it just get close i see that another person have the same problems as me BUT now even my msconfig also can not be use every time i i restarts the com it will still be auto on

descriptionNew personal protection virus HELP EmptyRe: New personal protection virus HELP

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ok i use Rkill and it did shut the virus down for few second but i still can not use malware and after that few second the virus rerun itself i also try msconf by unclick every box but every time i restarts com the box will auto click back ( this delay the virus form running like 1-2sec normaly it run as soon as the com is up)

descriptionNew personal protection virus HELP EmptyRe: New personal protection virus HELP

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Are you able to run exeHelper?

descriptionNew personal protection virus HELP EmptyRe: New personal protection virus HELP

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Ok first i need to say is ALL program will be shut down after a few second i MEAN ALL, lucky rkill use less then that so i can shut the virus down for a few more second in that time if my hand is fast enough i manage to do exehelper but every time after it delete it also afew second later the virus reapper again


exeHelper by Raktor
Build 20091204
Run at 11:09:30 on 12/11/09
Now searching...
Checking for numerical processes...
Checking for sysguard processes...
Checking for bad processes...
Killed process personalprotector.exe
Checking for bad files...
Deleting file C:\Program Files\Personal Protector\personalprotector.exe
Checking for bad registry entries...
Removing HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\personalprotector
Resetting filetype association for .exe
Resetting filetype association for .com
Resetting userinit and shell values...
Resetting policies...
--Finished--

exeHelper by Raktor
Build 20091204
Run at 11:10:08 on 12/11/09
Now searching...
exeHelper by Raktor
Build 20091204
Run at 11:10:24 on 12/11/09
Now searching...
Checking for numerical processes...
exeHelper by Raktor
Build 20091204
Run at 11:10:39 on 12/11/09
Now searching...
Checking for numerical processes...
Checking for sysguard processes...
exeHelper by Raktor
Build 20091204
Run at 11:10:54 on 12/11/09
Now searching...
Checking for numerical processes...
Checking for sysguard processes...
Checking for bad processes...
Killed process personalprotector.exe
Checking for bad files...
Deleting file C:\Program Files\Personal Protector\personalprotector.exe
Checking for bad registry entries...
Removing HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\personalprotector
Resetting filetype association for .exe
Resetting filetype association for .com
Resetting userinit and shell values...
Resetting policies...
--Finished--

exeHelper by Raktor
Build 20091204
Run at 11:11:39 on 12/11/09
Now searching...
Checking for numerical processes...
Checking for sysguard processes...
exeHelper by Raktor
Build 20091204
Run at 11:11:54 on 12/11/09
Now searching...
Checking for numerical processes...
Checking for sysguard processes...
Checking for bad processes...
Killed process personalprotector.exe
Checking for bad files...
Deleting file C:\Program Files\Personal Protector\personalprotector.exe
Checking for bad registry entries...
Removing HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\personalprotector
Resetting filetype association for .exe
Resetting filetype association for .com
Resetting userinit and shell values...
Resetting policies...
--Finished--

descriptionNew personal protection virus HELP EmptyRe: New personal protection virus HELP

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new info hope can help


Running from: C:\z.exe

Log file at : C:\Documents and Settings\user\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...





Finished!


second one

Volume in drive C is h
Volume Serial Number is BD9D-E600

Directory of C:\WINDOWS\system32

04/08/2004 07:56 180,224 scecli.dll

Directory of C:\WINDOWS\system32

04/08/2004 07:56 407,040 netlogon.dll

Directory of C:\WINDOWS\system32

04/08/2004 07:56 55,808 eventlog.dll
3 File(s) 643,072 bytes

Directory of C:\WINDOWS\system32\dllcache

04/08/2004 07:56 180,224 scecli.dll

Directory of C:\WINDOWS\system32\dllcache

04/08/2004 07:56 407,040 netlogon.dll

Directory of C:\WINDOWS\system32\dllcache

04/08/2004 07:56 55,808 eventlog.dll
3 File(s) 643,072 bytes

Total Files Listed:
6 File(s) 1,286,144 bytes
0 Dir(s) 11,499,458,560 bytes free

descriptionNew personal protection virus HELP EmptyRe: New personal protection virus HELP

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Can you run Hijack This?

descriptionNew personal protection virus HELP EmptyRe: New personal protection virus HELP

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can not

descriptionNew personal protection virus HELP EmptyRe: New personal protection virus HELP

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Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

descriptionNew personal protection virus HELP EmptyRe: New personal protection virus HELP

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