Hi,
I got infected by the win32/nuqel.e, bankerfox.a that promotes the fake antivirus pro software a month ago, and I got it removed with the help of you guys.
However, it has returned once again, after a month and the same thing is happening it wont let me open any programs or surf the internet because the only sites that it takes me to are the antivirus system pro sites to buy its stuff.
I tried running Malware bytes but it won't let me due to the virus telling me that program is infected.
I already downloaded combo fix onto a flash drive and I'm going to try to run it on my affected laptop tomorrow and hopefully I can get the log from combofix in here.
Any other suggestions? or do you guys suggest a different approach?
thanks in advance
I got infected by the win32/nuqel.e, bankerfox.a that promotes the fake antivirus pro software a month ago, and I got it removed with the help of you guys.
However, it has returned once again, after a month and the same thing is happening it wont let me open any programs or surf the internet because the only sites that it takes me to are the antivirus system pro sites to buy its stuff.
I tried running Malware bytes but it won't let me due to the virus telling me that program is infected.
I already downloaded combo fix onto a flash drive and I'm going to try to run it on my affected laptop tomorrow and hopefully I can get the log from combofix in here.
Any other suggestions? or do you guys suggest a different approach?
thanks in advance