Anti-Virus System Pro help?

Just a little while ago, I started getting pop-ups saying my computer files are infected, and every time I try to open a program, it says I don't have permission or that the file is infected. Internet Explorer is opening stuff for Anti-Virus System Pro, even though I never use Internet Explorer. It's also popping up alerts telling me that I have random viruses. Please help!

Programs already installed:
HijackThis
Trend Micro Internet Security
Malware-bytes Anti-Malware
Combo-Fix
Avenger

I tried running HijackThis and it wouldn't open!
I'm going to try doing everything on safe mode, I'll see if I get any different results...

Hello tigercali.

As much as I appreciate the help pointing users to our removal guides, we only allow mods/tech staff/admins to post here.

Thank you.
-Belahzur

Let me know how it works in safe mode.

Well, I didn't get any pop-ups in safe mode. nȯne of my security programs would run, except for a quick scan file from Trend Micro which cleaned some stuff but didn't solve the problem.

I installed MalwareBytes Anti-Malware again, ran the scan in safe mode, had it clean the infected objects, and then rebooted the computer like the program asked.

Except when the computer restarted, the problem was back again.

The pop-ups are small, but they're annoying and as soon as I exit out of one another comes back, so I just put it in the corner of my screen.

The message on it reads:
Title- Security Warning
Message- Application cannot be executed. the file skypenames.exe is infected. Do you want to activate you antivirus software now?
Yes --- No

But Internet Security Pro is still in my toolbar right next to the time, and I can't access many of my programs anymore, including HijackThis.

I managed to re-install HijackThis and got a scan on safe mode again. I tried on a normal boot, and I'd get to the point where it asked me where to save the file too, but a second later the window would disappear.

Here's my log from Hijackthis:::

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:40:41 AM, on 11/26/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16915)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\GIMP-2.0\bin\gimp-2.6.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Owner\My Documents\Programs\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {D0943516-5076-4020-A3B5-AEFAF26AB263} - (no file)
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [basicsmssmenu] "C:\Documents and Settings\Owner\My Documents\Basics Status\MaxMenuMgrBasics.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] "C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [RealTray] "C:\Program Files\Real\RealPlayer\RealPlay.exe" SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [CTSysVol] "C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe" /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKLM\..\Run: [oofthylm] C:\Documents and Settings\Owner\Local Settings\Application Data\vriyrs\ikmpsysguard.exe
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [EA Core] "C:\Program Files\Electronic Arts\EADM\Core.exe" -silent
O4 - HKCU\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [oofthylm] C:\Documents and Settings\Owner\Local Settings\Application Data\vriyrs\ikmpsysguard.exe
O4 - HKUS\S-1-5-18\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (User 'Default user')
O4 - Startup: Startup.lnk = C:\WINDOWS\ha_server.exe
O4 - Startup: Yahoo! Widgets.lnk = C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3} (CPlayFirstDinerDash2Control Object) - http://download.playfirst.com/play/game/dinerdash2/DinerDash2.1.0.0.67.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1216585934984
O16 - DPF: {6715D12F-213F-4C6E-ACE1-8A363F550B96} (CPlayFirstDoggieDashControl Object) - http://download.playfirst.com/play/game/doggiedash/DoggieDash.1.0.0.9.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - http://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Basics Service - Seagate Technology LLC - C:\Documents and Settings\Owner\My Documents\Service\SyncServicesBasics.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 7281 bytes

Hello.

• Open HijackThis
  
• Choose "Do a system scan only"
  
• Check the boxes in front of these lines:
  
  
  R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
  R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
  O3 - Toolbar: (no name) - {D0943516-5076-4020-A3B5-AEFAF26AB263} - (no file)
  O4 - HKLM\..\Run: [oofthylm] C:\Documents and Settings\Owner\Local Settings\Application Data\vriyrs\ikmpsysguard.exe
  O4 - HKCU\..\Run: [oofthylm] C:\Documents and Settings\Owner\Local Settings\Application Data\vriyrs\ikmpsysguard.exe
  
  
  
  
• Press "Fix Checked"
  
• Close Hijack This.
  

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

Post the contents of the MBAM Log.

I wasn't prompted for a restart, but it did find and delete somethings, so here's the log:

Malwarebytes' Anti-Malware 1.41
Database version: 3239
Windows 5.1.2600 Service Pack 2 (Safe Mode)

11/26/2009 9:30:32 PM
mbam-log-2009-11-26 (21-30-32).txt

Scan type: Quick Scan
Objects scanned: 108313
Time elapsed: 8 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_USERS\.DEFAULT\SOFTWARE\Windows Police Pro (Rogue.WindowsPolicePro) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Windows Police Pro (Rogue.WindowsPolicePro) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Hello.

• Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
  Link 1
  Link 2
  
• Double click DDS.scr to run.
  
• When complete, two logs will open. Save both of the report to your Desktop.
  
• Copy and paste BOTH LOGS back here, use more than one post if needed.
  

Log 1:

mar
DDS (Ver_09-11-24.02) - NTFSx86 NETWORK
Run by Owner at 11:05:15.42 on Fri 11/27/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_16
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1022.625 [GMT -6:00]

AV: Trend Micro Internet Security *On-access scanning enabled* (Updated) {7D2296BC-32CC-4519-917E-52E652474AF5}
FW: Trend Micro Personal Firewall *enabled* {3E790E9E-6A5D-4303-A7F9-185EC20F3EB6}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Adobe\Acrobat 6.0\Reader\AcroRd32.exe
C:\WINDOWS\system32\WISPTIS.EXE
C:\Documents and Settings\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://my.yahoo.com
mStart Page = hxxp://www.google.com
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File
EB: {c15ba295-6ca3-5b91-9c55-1f210eab8967} - Search panel
uRun: [Yahoo! Pager] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [EA Core] "c:\program files\electronic arts\eadm\Core.exe" -silent
uRun: [OE] c:\program files\trend micro\internet security\tmas_oe\TMAS_OEMon.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [basicsmssmenu] "c:\documents and settings\owner\my documents\basics status\MaxMenuMgrBasics.exe"
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [AppleSyncNotifier] "c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [RealTray] "c:\program files\real\realplayer\RealPlay.exe" SYSTEMBOOTHIDEPLAYER
mRun: [P17Helper] Rundll32 P17.dll,P17Helper
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [CTSysVol] "c:\program files\creative\sound blaster live! 24-bit\surround mixer\CTSysVol.exe" /r
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [UfSeAgnt.exe] "c:\program files\trend micro\internet security\UfSeAgnt.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRunOnce: [Malwarebytes' Anti-Malware] c:\documents and settings\owner\my documents\programs\malwarebytes' anti-malware\mbamgui.exe /install /silent
dRun: [OE] c:\program files\trend micro\internet security\tmas_oe\TMAS_OEMon.exe
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\startup.lnk - c:\windows\ha_server.exe
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\yahoo!~1.lnk - c:\program files\yahoo!\widgets\YahooWidgets.exe
dPolicies-explorer: NoSetActiveDesktop = 1 (0x1)
dPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
IE: &AOL Toolbar search - c:\program files\aol toolbar\toolbar.dll/SEARCH.HTML
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {00000055-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/fhg.CAB
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3} - hxxp://download.playfirst.com/play/game/dinerdash2/DinerDash2.1.0.0.67.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1216585934984
DPF: {6715D12F-213F-4C6E-ACE1-8A363F550B96} - hxxp://download.playfirst.com/play/game/doggiedash/DoggieDash.1.0.0.9.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\b0685nnp.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.startup.homepage - furry-paws.com
FF - prefs.js: keyword.URL - hxxp://toolbar.ask.com/toolbarv/askRedirect?o=101664&gct=&gc=1&q=
FF - plugin: c:\documents and settings\all users\application data\realarcade\npraclient.dll
FF - plugin: c:\program files\mozilla firefox\plugins\nppopcaploader.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npraclient.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - hȋdden: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - hȋdden: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R3 tmcfw;Trend Micro Common Firewall Service;c:\windows\system32\drivers\TM_CFW.sys [2009-2-22 335376]
S2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2009-7-19 50192]
S2 TmPfw;Trend Micro Personal Firewall;c:\program files\trend micro\internet security\TmPfw.exe [2009-7-19 497008]
S2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2009-2-22 36368]
S2 TmProxy;Trend Micro Proxy Service;c:\program files\trend micro\internet security\TmProxy.exe [2009-7-19 677128]
S2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-7-18 24652]
S3 getPlusHelper;getPlus(R) Helper;c:\windows\system32\svchost.exe -k getPlusHelper [2004-8-4 14336]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2007-11-6 34064]

=============== Created Last 30 ================

2009-11-26 18:17:47 21099 ----a-w- c:\documents and settings\owner\.recently-used.xbel
2009-11-24 20:25:23 0 d-----w- c:\windows\Performance
2009-11-24 20:24:26 0 d-----w- c:\program files\Microsoft Windows 7 Upgrade Advisor
2009-11-23 00:55:24 138 ----a-w- c:\documents and settings\owner\omaigoshbak
2009-11-23 00:55:24 138 ----a-w- c:\documents and settings\owner\omaigosh
2009-11-23 00:55:24 1088 ----a-w- c:\documents and settings\owner\omaigoshlog
2009-11-03 12:54:56 3255 ----a-w- c:\windows\system32\wbem\Outlook_01ca5c84d7e39e1c.mof
2009-10-30 02:52:16 56 ---ha-w- c:\windows\system32\ezsidmv.dat
2009-10-30 02:49:09 0 d-----r- c:\program files\Skype
2009-10-30 02:44:25 59264 -c--a-w- c:\windows\system32\dllcache\usbaudio.sys
2009-10-30 02:44:25 59264 ----a-w- c:\windows\system32\drivers\USBAUDIO.sys
2009-10-29 02:42:30 0 d-----w- c:\program files\Audacity

==================== Find3M ====================

2009-10-17 00:00:49 38 -c--a-w- c:\documents and settings\owner\jagex_runescape_preferences.dat
2009-10-16 23:43:19 45 ----a-w- c:\documents and settings\owner\jagex_runescape_preferences2.dat
2009-10-05 21:51:35 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-09-14 07:12:36 229888 ----a-w- c:\windows\PEV.exe
2009-09-11 14:03:37 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-09 13:06:55 2048 ----a-w- C:\khwx.exe
2009-09-08 23:15:31 10752 ----a-w- c:\windows\DCEBoot.exe
2009-09-04 20:45:26 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-07-13 14:28:31 18190 ----a-w- c:\program files\common files\rupoj._dl
2009-07-13 14:28:31 16880 ----a-w- c:\program files\common files\ovijikoroq.com
2009-07-13 14:28:31 13882 ----a-w- c:\program files\common files\botukameh.scr
2009-07-13 14:28:31 12209 ----a-w- c:\program files\common files\ehativu.ban
2009-04-19 19:01:12 199 -c--a-w- c:\program files\tutorialState.dat
2008-03-09 13:25:10 236 -c-ha-w- c:\program files\common files\dx.reg
2001-01-11 07:25:44 61888 -c--a-w- c:\windows\inf\win2000\KTC111.SYS

============= FINISH: 11:05:49.04 ===============

Log 2:

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-11-24.02)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 9/25/2008 7:58:29 AM
System Uptime: 11/26/2009 12:37:51 AM (35 hours ago)

Motherboard: Dell Inc. | | 0U7077
Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz | Microprocessor | 3192/800mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 145 GiB total, 80.536 GiB free.
D: is CDROM (UDF)
E: is CDROM ()
F: is FIXED (NTFS) - 233 GiB total, 91.629 GiB free.
I: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP292: 9/14/2009 7:55:19 PM - ComboFix created restore point
RP293: 9/14/2009 10:36:53 PM - System Checkpoint
RP294: 9/15/2009 3:00:14 AM - Software Distribution Service 3.0
RP295: 9/16/2009 3:00:14 AM - Software Distribution Service 3.0
RP296: 9/17/2009 3:00:15 AM - Software Distribution Service 3.0
RP297: 9/18/2009 3:00:15 AM - Software Distribution Service 3.0
RP298: 9/18/2009 3:40:24 PM - Installed Python 2.6.2
RP299: 9/19/2009 3:00:15 AM - Software Distribution Service 3.0
RP300: 9/20/2009 3:00:15 AM - Software Distribution Service 3.0
RP301: 9/21/2009 3:00:17 AM - Software Distribution Service 3.0
RP302: 9/22/2009 3:00:16 AM - Software Distribution Service 3.0
RP303: 9/23/2009 3:00:15 AM - Software Distribution Service 3.0
RP304: 9/24/2009 3:00:16 AM - Software Distribution Service 3.0
RP305: 9/25/2009 3:00:17 AM - Software Distribution Service 3.0
RP306: 9/26/2009 3:00:23 AM - Software Distribution Service 3.0
RP307: 9/27/2009 3:00:22 AM - Software Distribution Service 3.0
RP308: 9/28/2009 3:00:23 AM - Software Distribution Service 3.0
RP309: 9/29/2009 3:00:21 AM - Software Distribution Service 3.0
RP310: 9/30/2009 3:00:27 AM - Software Distribution Service 3.0
RP311: 10/1/2009 3:00:25 AM - Software Distribution Service 3.0
RP312: 10/2/2009 3:00:21 AM - Software Distribution Service 3.0
RP313: 10/3/2009 3:00:23 AM - Software Distribution Service 3.0
RP314: 10/4/2009 3:00:23 AM - Software Distribution Service 3.0
RP315: 10/5/2009 3:00:23 AM - Software Distribution Service 3.0
RP316: 10/5/2009 4:51:27 PM - Installed Java(TM) 6 Update 16
RP317: 10/6/2009 3:00:25 AM - Software Distribution Service 3.0
RP318: 10/7/2009 3:00:20 AM - Software Distribution Service 3.0
RP319: 10/8/2009 3:00:19 AM - Software Distribution Service 3.0
RP320: 10/9/2009 3:00:19 AM - Software Distribution Service 3.0
RP321: 10/10/2009 3:00:18 AM - Software Distribution Service 3.0
RP322: 10/11/2009 3:00:21 AM - Software Distribution Service 3.0
RP323: 10/12/2009 3:00:17 AM - Software Distribution Service 3.0
RP324: 10/13/2009 3:00:16 AM - Software Distribution Service 3.0
RP325: 10/14/2009 3:00:19 AM - Software Distribution Service 3.0
RP326: 10/15/2009 3:10:48 AM - System Checkpoint
RP327: 10/16/2009 3:00:21 AM - Software Distribution Service 3.0
RP328: 10/17/2009 3:00:16 AM - Software Distribution Service 3.0
RP329: 10/18/2009 3:00:23 AM - Software Distribution Service 3.0
RP330: 10/19/2009 3:00:29 AM - Software Distribution Service 3.0
RP331: 10/20/2009 3:00:28 AM - Software Distribution Service 3.0
RP332: 10/21/2009 3:00:23 AM - Software Distribution Service 3.0
RP333: 10/22/2009 3:00:29 AM - Software Distribution Service 3.0
RP334: 10/23/2009 3:00:29 AM - Software Distribution Service 3.0
RP335: 10/24/2009 3:00:20 AM - Software Distribution Service 3.0
RP336: 10/25/2009 3:00:24 AM - Software Distribution Service 3.0
RP337: 10/26/2009 3:00:31 AM - Software Distribution Service 3.0
RP338: 10/27/2009 9:14:00 AM - System Checkpoint
RP339: 10/28/2009 3:00:19 AM - Software Distribution Service 3.0
RP340: 10/29/2009 3:00:32 AM - Software Distribution Service 3.0
RP341: 10/30/2009 3:00:57 AM - Software Distribution Service 3.0
RP342: 10/31/2009 3:00:17 AM - Software Distribution Service 3.0
RP343: 11/1/2009 3:00:21 AM - Software Distribution Service 3.0
RP344: 11/1/2009 4:00:18 AM - Software Distribution Service 3.0
RP345: 11/2/2009 4:00:29 AM - Software Distribution Service 3.0
RP346: 11/3/2009 4:00:18 AM - Software Distribution Service 3.0
RP347: 11/4/2009 4:00:22 AM - Software Distribution Service 3.0
RP348: 11/5/2009 4:00:24 AM - Software Distribution Service 3.0
RP349: 11/6/2009 4:00:17 AM - Software Distribution Service 3.0
RP350: 11/7/2009 4:00:26 AM - Software Distribution Service 3.0
RP351: 11/8/2009 3:00:23 AM - Software Distribution Service 3.0
RP352: 11/9/2009 3:00:21 AM - Software Distribution Service 3.0
RP353: 11/10/2009 3:00:23 AM - Software Distribution Service 3.0
RP354: 11/11/2009 3:00:22 AM - Software Distribution Service 3.0
RP355: 11/12/2009 3:00:28 AM - Software Distribution Service 3.0
RP356: 11/13/2009 3:00:37 AM - Software Distribution Service 3.0
RP357: 11/14/2009 3:16:31 AM - Software Distribution Service 3.0
RP358: 11/15/2009 3:00:42 AM - Software Distribution Service 3.0
RP359: 11/16/2009 3:00:31 AM - Software Distribution Service 3.0
RP360: 11/17/2009 3:00:24 AM - Software Distribution Service 3.0
RP361: 11/18/2009 3:00:21 AM - Software Distribution Service 3.0
RP362: 11/19/2009 3:00:24 AM - Software Distribution Service 3.0
RP363: 11/20/2009 3:00:25 AM - Software Distribution Service 3.0
RP364: 11/21/2009 3:00:28 AM - Software Distribution Service 3.0
RP365: 11/22/2009 3:00:37 AM - Software Distribution Service 3.0
RP366: 11/23/2009 3:00:32 AM - Software Distribution Service 3.0
RP367: 11/24/2009 3:00:35 AM - Software Distribution Service 3.0
RP368: 11/24/2009 2:24:23 PM - Installed Windows 7 Upgrade Advisor
RP369: 11/25/2009 3:00:31 AM - Software Distribution Service 3.0

==== Installed Programs ======================

Adobe Flash Player 10 Plugin
Adobe Reader 6.0.1
Adobe Shockwave Player 11
Apple Mobile Device Support
Apple Software Update
AT&T Yahoo! Messenger
ATI - Software Uninstall Utility
ATI Catalyst Control Center
ATI Control Panel
ATI Display Driver
Audacity 1.2.6
Belarc Advisor 7.2
Bonjour
Broadcom Gigabit Integrated Controller
Burger Island (remove only)
Canon MP830
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center HydraVision Full
ccc-core-preinstall
ccc-core-static
ccc-utility
CCC Help English
ConvertHelper 2.2
Creative EAX Settings
Creative MediaSource
Dell ResourceCD
Device Control
Drive Manager
EA Download Manager
GIMP 2.6.4
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Intel(R) 537EP V9x DF PCI Modem
iTunes
Java(TM) 6 Update 16
Java(TM) 6 Update 7
Malwarebytes' Anti-Malware
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft WSE 3.0 Runtime
Modem Helper
Mozilla Firefox (3.5.5)
MSXML 6 Service Pack 2 (KB954459)
OpenOffice.org Installer 1.0
PopCap Browser Plugin
PowerDVD 5.3
Python 2.6.2
QuickTime
RamBooster
RealArcade
RealPlayer Basic
RegScrubVistaXP v1.6
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953155)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958470)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Skins
Skype web features
Skype 4.1
Sonic DLA
Sonic RecordNow! Plus
Sonic Update Manager
Sound Blaster Live! 24-bit
SoundMAX
Stronghold Crusader
TestDrive Client
The Sims 2 Double Deluxe
The Sims 2 Sampler - Create-A-Sim
The Sims 3
TI Connect 1.6
Trend Micro Internet Security
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows XP (KB925720)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB973815)
Viewpoint Media Player
WebFldrs XP
Windows 7 Upgrade Advisor
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
WinPcap 4.0.2
WinRAR archiver
WinSCP 3.8.2
Yahoo! Install Manager
Yahoo! Widgets
Yahoo! Widgets SDK
Zoo Tycoon 2

==== Event Viewer Messages From Past Week ========

11/25/2009 3:58:12 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: BANTExt Fips intelppm OMCI tmtdi
11/25/2009 3:58:12 PM, error: Service Control Manager [7001] - The Trend Micro Proxy Service service depends on the Trend Micro TDI Driver service which failed to start because of the following error: A device attached to the system is not functioning.
11/25/2009 3:57:28 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
11/25/2009 3:55:35 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
11/24/2009 12:16:30 PM, error: ipnathlp [30005] - The DHCP allocator has detected a DHCP server with IP address 172.16.0.1 on the same network as the interface with IP address 192.168.0.1. The allocator has disabled itself on the interface in order to avoid confusing DHCP clients.
11/23/2009 11:16:04 PM, error: Print [6161] - The document Microsoft Word - Practice Story Facts.doc owned by Owner failed to print on printer Canon MP830 Series Printer. Data type: NT EMF 1.008. Size of the spool file in bytes: 131072. Number of bytes printed: 18864. Total number of pages in the document: 6. Number of pages printed: 0. Client machine: \\WILLIAM-D96C786. Win32 error code returned by the print processor: 13 (0xd).
11/20/2009 4:26:52 PM, error: Service Control Manager [7000] - The Upload Manager service failed to start due to the following error: The account specified for this service is different from the account specified for other services running in the same process.

==== End Of File ===========================

Hello.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

Java(TM) 6 Update 16
Java(TM) 6 Update 7
PopCap Browser Plugin
Viewpoint Media Player

Please download the OTMoveIt by OldTimer.

• Save it to your desktop.
  
• Please double-click OTM.exe to run it.
  
• Copy the bolded text below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  
  
  :files
  C:\khwx.exe
  c:\program files\common files\rupoj._dl
  c:\program files\common files\ovijikoroq.com
  c:\program files\common files\botukameh.scr
  c:\program files\common files\ehativu.ban
  c:\program files\common files\dx.reg
  
  
  
• Return to OTMoveIt, right click in the "Paste instructions for items to be Moved" window (under the light blue bar) and choose Paste.
  
• Click the red Moveit! button.
  
• Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  
• Close OTMoveIt
  

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Please post the OTMoveIt log.

Here's the log:

========== FILES ==========
C:\khwx.exe moved successfully.
c:\program files\common files\rupoj._dl moved successfully.
c:\program files\common files\ovijikoroq.com moved successfully.
c:\program files\common files\botukameh.scr moved successfully.
c:\program files\common files\ehativu.ban moved successfully.
c:\program files\common files\dx.reg moved successfully.

OTM by OldTimer - Version 3.1.2.0 log created on 11272009_190859

Please download the OTMoveIt by OldTimer.

• Save it to your desktop.
  
• Please double-click OTM.exe to run it.
  
• Copy the bolded text below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  
  
  :files
  C:\autorun.inf
  
  
  
• Return to OTMoveIt, right click in the "Paste instructions for items to be Moved" window (under the light blue bar) and choose Paste.
  
• Click the red Moveit! button.
  
• Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  
• Close OTMoveIt
  

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Please post the OTMoveIt log.

========== FILES ==========
File/Folder C:\autorun.inf not found.

OTM by OldTimer - Version 3.1.2.0 log created on 11282009_130706

Sorry about that, wrong speech.

We can remove OTMoveIt now.

• Please double-click OTM.exe to run it again.
  
• Press the green CleanUp! button.
  
• Press Yes cleanup process prompt, do the same for the reboot prompt.
  

How is the machine running now?