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descriptionAlpha Antivirus EmptyAlpha Antivirus

more_horiz
Yesterday afternoon I logged onto a website I have been on many times before, it is an renewable energy membership website, when the Alpha Antivirus thing showed up. I tried to x out of it but it started to run, so I shut down the computer. When I rebooted I went directly to your website and have followed all your instructions, here is my logfile. My son thinks somebody in the IT department at his college put some viruses on his computer and I checked his email a couple of days ago for him from my computer and all of a sudden I have a virus. I use McAfee, it is never off.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:54:55 AM, on 10/29/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16915)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device

Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Verdiem\Edison\edsvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Intuit\Update

Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe
C:\WINDOWS\system32\lxctcoms.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\WINDOWS\system32\java.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Lexmark 5400 Series\ezprint.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Verdiem\Edison\Edison.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\WINDOWS\vVX3000.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner.YOUR-9273CED032\Desktop\winlogon.scr

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://www.gateway.com/g/sidepanel.html?

Ch=Retail&Br=GTW&Loc=ENG_US&Sys=PTB&M=MX6426
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://www.simpleology.com/webcockpit/lessons.php?101#
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?

LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

http://www.gateway.com/g/sidepanel.html?

Ch=Retail&Br=GTW&Loc=ENG_US&Sys=PTB&M=MX6426
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title =

Microsoft Internet Explorer provided by Comcast High-Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

Settings,ProxyOverride = *.local
R3 - URLSearchHook: websitetrafficbuildingtool Toolbar - {b8e7fe85-9bd4

-43a0-b1a2-863a6ce455e4} - C:\Program

Files\websitetrafficbuildingtool\tbweb0.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-

FA578C2EBDC3} - C:\Program Files\Common

Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer -

{3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program

Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Blingo Toolbar - {4E7BD74F-2B8D-469E-DDF9-F165B897FA7D}

- C:\PROGRA~1\blingo\blingo.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B}

- C:\Program Files\Microsoft\Search Enhancement Pack\Search

Helper\SEPsearchhelperie.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} -

C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-

CF10577473F7} - C:\Program Files\Google\Google

Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-

CE66B5AD205D} - C:\Program

Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: websitetrafficbuildingtool Toolbar - {b8e7fe85-9bd4-43a0-

b1a2-863a6ce455e4} - C:\Program

Files\websitetrafficbuildingtool\tbweb0.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-

BB24-76C02E2E7C4E} - C:\Program Files\Google\Google

Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-

A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-

03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-

BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-

EABFE594F69C} - C:\Program Files\Java\jre6

\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Blingo Toolbar - {4E7BD74F-2B8D-469E-DDF9-

F165B897FA7D} - C:\PROGRA~1\blingo\blingo.dll
O3 - Toolbar: websitetrafficbuildingtool Toolbar - {b8e7fe85-9bd4-43a0-

b1a2-863a6ce455e4} - C:\Program

Files\websitetrafficbuildingtool\tbweb0.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-

AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O3 - Toolbar: (no name) - {06E58E5E-F8CB-4049-991E-A41C03BD419E} -

(no file)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-

009027A5CD4F} - C:\Program Files\Google\Google

Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SynTPLpr] "C:\Program

Files\Synaptics\SynTP\SynTPLpr.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program

Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI

Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI]

C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [lxctmon.exe] "C:\Program Files\Lexmark 5400

Series\lxctmon.exe"
O4 - HKLM\..\Run: [Lexmark 5400 Series Fax Server] "C:\Program

Files\Lexmark 5400 Series\fm3032.exe" /s
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 5400

Series\ezprint.exe"
O4 - HKLM\..\Run: [LXCTCATS] rundll32 C:\WINDOWS\System32

\spool\DRIVERS\W32X86\3\LXCTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software

Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Edison] "C:\Program Files\Verdiem\Edison\Edison.exe"

/autolaunched
O4 - HKLM\..\Run: [AppleSyncNotifier] "C:\Program Files\Common

Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program

Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program

Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program

Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -

resume
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common

Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks

Shared\Platform\nmctxth.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [VX3000] C:\WINDOWS\vVX3000.exe
O4 - HKLM\..\Run: [LifeCam] "C:\Program Files\Microsoft

LifeCam\LifeExp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6

\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program

Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common

Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Tracker] "C:\Program Files\Gratitude

Journal\Sticky.exe"
O4 - HKCU\..\Run: [swg] "C:\Program

Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [cdloader] "C:\Documents and Settings\Owner.YOUR-

9273CED032\Application Data\mjusbsp\cdloader2.exe" MAGICJACK
O4 - HKCU\..\Run: [Power2GoExpress] "C:\Program

Files\CyberLink\Power2Go\Power2GoExpress.exe" /Startup
O4 - HKCU\..\Run: [SubVid] "C:\Program

Files\MindMovies\Subliminal\SubVid.exe" /startup
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en

-US ee://aol/imApp
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32

\Adobe\SHOCKW~1\SWHELP~1.EXE -Update -1100429 -Mozilla/4.0

(compatible; MSIE 7.0; Windows NT 5.1; Mozilla/4.0 (compatible; MSIE

6.0; Windows NT 5.1; SV1) ; .NET CLR 1.0.3705; .NET CLR 1.1.4322;

Media Center PC 4.0; .NET CLR 2.0.50727; InfoPath.2; MS-RTC EA 2)
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program

Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program

Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: Add to Evernote - res://C:\Program

Files\Evernote\Evernote3\enbar.dll/2000
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-

3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-

00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Add to Evernote - {E0B8C461-F8FB-49b4-8373-

FE32E9252800} - C:\Program Files\Evernote\Evernote3\enbar.dll
O9 - Extra 'Tools' menuitem: Add to Evernote - {E0B8C461-F8FB-49b4-

8373-FE32E9252800} - C:\Program Files\Evernote\Evernote3\enbar.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-

f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-

4134-82b7-f2ba38496583} - C:\WINDOWS\Network

Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-

00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-

11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop

Utility) - https://support.gateway.com/support/profiler//PCPitStop.CAB
O16 - DPF: {2DEF4530-8CE6-41C9-84B6-A54536C90213} (Crystal Report

Viewer Control 9) -

https://reports.expertpay.com/crystalreportviewers/activeXViewer/activexvie

wer.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class)

- http://ipgweb.cce.hp.com/rdqaio/downloads/sysinfo.cab
O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn

ContactFinderControl) -

http://www.linkedin.com/cab/LinkedInContactFinderControl.cab
O16 - DPF: {4CCA4E80-9259-11D9-AC6E-444553544200} (FixController

Control) -

http://h30155.www3.hp.com/ediags/dd/install/HPInstallMgr_v01_5.cab
O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} -

http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl

Class) -

http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/cli

ent/muweb_site.cab?1184886197921
O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} (Verizon

Wireless Media Upload) -

http://picture.vzw.com/activex/VerizonWirelessUploadControl.cab
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class)

- http://support.gateway.com/support/serialharvest/gwCID.CAB
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games -

Installer) -

http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer

Class) -
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom

Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live

Collaboration) - https://livewc02.custhelp.com/7550-b415h-

turbotax/rnl/java/RntX.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common

Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. -

C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program

Files\Bonjour\mDNSResponder.exe
O23 - Service: Edison Power Management Service (edsvc) - Verdiem -

C:\Program Files\Verdiem\Edison\edsvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program

Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. -

C:\Program Files\Common Files\Intuit\Update

Service\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program

Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun

Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Linksys Updater (LinksysUpdater) - Unknown owner -

C:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe
O23 - Service: lxct_device - - C:\WINDOWS\system32\lxctcoms.exe
O23 - Service: MBackMonitor - McAfee - C:\Program

Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. -

C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. -

c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1

\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. -

c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. -

C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. -

C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee,

Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems,

Inc. - C:\Program Files\Common Files\Pure Networks

Shared\Platform\nmsrvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32

\HPZipm12.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program

Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. -

C:\Program Files\Common

Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program

Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation -

C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown

owner - C:\WINDOWS\System32\wltrysvc.exe

--
End of file - 15642 bytes

descriptionAlpha Antivirus EmptyRe: Alpha Antivirus

more_horiz
i need to know how to get rid of alpha anti virus

descriptionAlpha Antivirus EmptyRe: Alpha Antivirus

more_horiz
Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

descriptionAlpha Antivirus EmptyRe: Alpha Antivirus

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