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descriptionTASK MANAGER EmptyTASK MANAGER

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i need some help! i already have the malwarebytes anti-malware, i did the full scan, and it did fix my pc of a rogue program (system security) but my task manager still wont open.

descriptionTASK MANAGER EmptyRe: TASK MANAGER

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Please download the current version of HijackThis from HERE

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.

descriptionTASK MANAGER EmptyRe: TASK MANAGER

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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:24:55 AM, on 9/21/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Archivos de programa\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\FreezeScreenSaver.exe
C:\Archivos de programa\Java\jre6\bin\jqs.exe
C:\Archivos de programa\Archivos comunes\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Archivos de programa\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb10.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Archivos de programa\Windows Live\Messenger\msnmsgr.exe
C:\Archivos de programa\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\Twain_32\CA561A\SnapDetect.exe
C:\WINDOWS\SCMain.exe
C:\Archivos de programa\Windows Live\Contacts\wlcomm.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Archivos de programa\Internet Explorer\IEXPLORE.EXE
C:\Archivos de programa\Windows Live\Toolbar\wltuser.exe
C:\Archivos de programa\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.t1msn.com.mx/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
R3 - URLSearchHook: (no name) - - (no file)
R3 - URLSearchHook: (no name) - - (no file)
O1 - Hosts: 74.125.45.100 4-open-davinci.com
O1 - Hosts: 74.125.45.100 securitysoftwarepayments.com
O1 - Hosts: 74.125.45.100 privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 secure.privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 secure-plus-payments.com
O1 - Hosts: 74.125.45.100 www.getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 www.secure-plus-payments.com
O1 - Hosts: 74.125.45.100 www.getavplusnow.com
O1 - Hosts: 74.125.45.100 www.securesoftwarebill.com
O1 - Hosts: 74.125.45.100 secure.paysecuresystem.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Archivos de programa\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Archivos de programa\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Archivos de programa\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Aplicación auxiliar de inicio de sesión - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Archivos de programa\Archivos comunes\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Archivos de programa\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Archivos de programa\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Archivos de programa\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Archivos de programa\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Archivos de programa\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Archivos de programa\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Archivos de programa\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Archivos de programa\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [vptray] C:\ARCHIV~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [AWMON] "C:\Archivos de programa\Lavasoft\Ad-Aware SE Plus\Ad-Watch.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Archivos de programa\Archivos comunes\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PopularScreensaversWallpaper] rundll32 C:\ARCHIV~1\MYWEBS~1\bar\1.bin\F3SCRCTR.DLL,LES
O4 - HKCU\..\Run: [MsnMsgr] "C:\Archivos de programa\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Advanced SystemCare 3] "C:\Archivos de programa\IObit\Advanced SystemCare 3\AWC.exe" /startup
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Archivos de programa\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SERVICIO LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Servicio de red')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
O4 - Startup: Registration Pacific Fighters.LNK = D:\registration_us\RegistrationReminder.exe
O4 - Global Startup: PalTalk.lnk = C:\Archivos de programa\Paltalk Messenger\paltalk.exe
O4 - Global Startup: SnapDetect.lnk = ?
O4 - Global Startup: Stardust Screen Saver Control 2003.lnk = C:\WINDOWS\SCMain.exe
O8 - Extra context menu item: &Search - ?p=ZRxdm069YYMX
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\ARCHIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Agregar entrada - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Archivos de programa\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Agregar entrada en Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Archivos de programa\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Archivos de programa\Paltalk Messenger\Paltalk.exe (file missing)
O9 - Extra button: (no name) - {53F6FCCD-9E22-4d71-86EA-6E43136192AB} - (no file)
O9 - Extra button: (no name) - {925DAB62-F9AC-4221-806A-057BFB1014AA} - (no file)
O9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Archivos de programa\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Archivos de programa\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O16 - DPF: {00C0A1F2-D492-4DBA-A8E2-76CB1B791724} (TNPLDownloader Control) - https://dtwx2.accuweather.com/tnpl_awda/client/download/TNPLDownloader.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.com/pages/MsnInstC.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://static.slide.com/uploader/SlideImageUploader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1138346202437
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{6973D4F0-33A6-42E4-9F5E-7E5D2088D12A}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{966517D2-BE1D-4B0B-9A12-DFEE219CE0BA}: NameServer = 208.67.220.220,208.67.222.222
O20 - Winlogon Notify: LogCrypt - LogCrypt.dll (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Archivos de programa\Symantec AntiVirus\DefWatch.exe
O23 - Service: FreezeScreenSaver - Unknown owner - C:\WINDOWS\system32\FreezeScreenSaver.exe
O23 - Service: Google Update Service (gupdate1ca12fb1f04e240) (gupdate1ca12fb1f04e240) - Google Inc. - C:\Archivos de programa\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Archivos de programa\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Archivos de programa\Java\jre6\bin\jqs.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Archivos de programa\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Archivos de programa\Symantec AntiVirus\Rtvscan.exe

--
End of file - 10578 bytes

descriptionTASK MANAGER EmptyRe: TASK MANAGER

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Hello.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R3 - URLSearchHook: (no name) - - (no file)
    R3 - URLSearchHook: (no name) - - (no file)
    O1 - Hosts: 74.125.45.100 4-open-davinci.com
    O1 - Hosts: 74.125.45.100 securitysoftwarepayments.com
    O1 - Hosts: 74.125.45.100 privatesecuredpayments.com
    O1 - Hosts: 74.125.45.100 secure.privatesecuredpayments.com
    O1 - Hosts: 74.125.45.100 getantivirusplusnow.com
    O1 - Hosts: 74.125.45.100 secure-plus-payments.com
    O1 - Hosts: 74.125.45.100 www.getantivirusplusnow.com
    O1 - Hosts: 74.125.45.100 www.secure-plus-payments.com
    O1 - Hosts: 74.125.45.100 www.getavplusnow.com
    O1 - Hosts: 74.125.45.100 www.securesoftwarebill.com
    O1 - Hosts: 74.125.45.100 secure.paysecuresystem.com
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O8 - Extra context menu item: &Search - ?p=ZRxdm069YYMX
    O9 - Extra button: (no name) - {53F6FCCD-9E22-4d71-86EA-6E43136192AB} - (no file)
    O9 - Extra button: (no name) - {925DAB62-F9AC-4221-806A-057BFB1014AA} - (no file)
    O20 - Winlogon Notify: LogCrypt - LogCrypt.dll (file missing)
    O23 - Service: FreezeScreenSaver - Unknown owner - C:\WINDOWS\system32\FreezeScreenSaver.exe


  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

descriptionTASK MANAGER EmptyRe: TASK MANAGER

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