Personal Antivirus removal!!!!

5 posters

GeekPolice :: GeekPolice tech support archive :: Technical Support

Personal Antivirus removal!!!!30th August 2009, 9:28 pm

I have a Personal Antivirus that I can not uninstall or remove. Please help!

Re: Personal Antivirus removal!!!!30th August 2009, 9:38 pm

Please download the current version of HijackThis from HERE

Double click and run the installer.
It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
After installing, you should get the user agreement, press accept and Hijack This will run.
Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.

I tried mallware bytes31st August 2009, 12:44 am

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Re: Personal Antivirus removal!!!!31st August 2009, 1:46 am

elizabethdyt - Please post your own topic with a Hijack This log.

Re: Personal Antivirus removal!!!!31st August 2009, 6:26 pm

Moderated Message:Comment removed. Please do not post in another member's topic. If you need help, please read this over and click here to open a new topic.

defenderpageblock1st September 2009, 12:07 am

Moderated Message:Comment removed. Please do not post in another member's topic. If you need help, please read this over and click here to open a new topic.

Personal Antivirus removal!!!!

descriptionPersonal Antivirus removal!!!!30th August 2009, 9:28 pm

descriptionRe: Personal Antivirus removal!!!!30th August 2009, 9:38 pm

descriptionI tried mallware bytes31st August 2009, 12:44 am

descriptionRe: Personal Antivirus removal!!!!31st August 2009, 1:46 am

descriptionRe: Personal Antivirus removal!!!!31st August 2009, 6:26 pm

descriptiondefenderpageblock1st September 2009, 12:07 am

descriptionRe: Personal Antivirus removal!!!!