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descriptionAVCare Virus - Disabled internet, can't stop pop-ups EmptyAVCare Virus - Disabled internet, can't stop pop-ups

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I am issuing this on behalf of my friend who's 2005 Dell System with Windows XP has acquired the AVCare Virus.
I tried running Hijackthis, and even renamed it, but wouldn't run upon Right Click ->Open. Instead i selected "Run-As" Current user and then received 'Run-time error 481. Invalide picture' error message.

Please provide instruction on removal of this virus.

Thank you.

descriptionAVCare Virus - Disabled internet, can't stop pop-ups EmptyRe: AVCare Virus - Disabled internet, can't stop pop-ups

more_horiz
Also, I get no response when run-->regedit and I can't open Add/Remove Programs.

descriptionAVCare Virus - Disabled internet, can't stop pop-ups EmptyRe: AVCare Virus - Disabled internet, can't stop pop-ups

more_horiz
Ah ha! I got the a HJT report -

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:52:20 PM, on 8/25/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\svchast.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Logitech\Easy Synchronization\servicestub.exe
C:\Program Files\Logitech\Easy Synchronization\LogitechEasySync.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Documents and Settings\David London\Desktop\ThisFunFile.exe
C:\Program Files\Windows Antivirus Pro\Windows Antivirus Pro.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://safesearch.cyberdefender.com/smallsearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: XML module - {500BCA15-57A7-4eaf-8143-8C619470B13D} - C:\WINDOWS\system32\msxml71.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: ICQSys (IE PlugIn) - {76DC0B63-1533-4ba9-8BE8-D59EB676FA02} - C:\WINDOWS\system32\dddesot.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Ask.com Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Ask.com Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DC6cw] "C:\Program Files\Common Files\DriveCleaner\DC6cw.exe" -c
O4 - HKLM\..\Run: [net] "C:\WINDOWS\system32\net.net"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [VideoCall] "C:\Program Files\Logitech\VideoCall\VideoCall.exe" -minimized
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - HKCU\..\Run: [Monopod] C:\DOCUME~1\DAVIDL~1\LOCALS~1\Temp\a.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: NETGEAR WG111v2 Smart Wizard.lnk = C:\Program Files\NETGEAR\WG111v2\WG111v2.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {22E5D91F-89E6-4405-AD9C-0AF27BA6F06B} (HidInputMonitorX Control) - file:///E:/components/hidinputmonitorx.ocx
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w3/resources/MSNPUpld.cab
O16 - DPF: {4F63D44B-6274-4D60-8AB1-CAA7116B8AF3} (A9Helper.A9) - file:///E:/components/A9.ocx
O16 - DPF: {7030CC6C-1A88-4591-BB5A-651B9F7F0C30} (WMVHDRatingCtrl Class) - file:///E:/components/wmvhdrating.ocx
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AntipyProex (AntipPro2009_100) - Unknown owner - C:\WINDOWS\svchast.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Dell Printer Status Watcher (DLPWD) - Dell Inc. - c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE
O23 - Service: Dell Printer Status Database (DLSDB) - Dell Inc. - c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: Logitech Easy Synchronization - Unknown owner - C:\Program Files\Logitech\Easy Synchronization\servicestub.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\Logitech\SrvLnch\SrvLnch.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 11147 bytes

descriptionAVCare Virus - Disabled internet, can't stop pop-ups EmptyRe: AVCare Virus - Disabled internet, can't stop pop-ups

more_horiz
Here's another scan that might be of some help. -
"Silent Runners.vbs", revision 59, http://www.silentrunners.org/
Operating System: Windows XP
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"ctfmon.exe" = "C:\WINDOWS\system32\ctfmon.exe" [MS]
"swg" = ""C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"" ["Google Inc."]
"H/PC Connection Agent" = ""C:\Program Files\Microsoft ActiveSync\wcescomm.exe"" [MS]
"VideoCall" = ""C:\Program Files\Logitech\VideoCall\VideoCall.exe" -minimized" ["Logitech, Inc"]
"MsnMsgr" = ""C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background" [file not found]
"DW6" = ""C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"" ["The Weather Channel Interactive, Inc."]
"Monopod" = "C:\DOCUME~1\DAVIDL~1\LOCALS~1\Temp\a.exe" [null data]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"NvCplDaemon" = "RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup" [MS]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Inc."]
"TkBellExe" = ""C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot" ["RealNetworks, Inc."]
"DC6cw" = ""C:\Program Files\Common Files\DriveCleaner\DC6cw.exe" -c" [null data]
"net" = ""C:\WINDOWS\system32\net.net"" ["Comp"]
"KernelFaultCheck" = "C:\WINDOWS\system32\dumprep 0 -k"
"UserFaultCheck" = "C:\WINDOWS\system32\dumprep 0 -u"
"Kernel and Hardware Abstraction Layer" = "KHALMNPR.EXE" ["Logitech, Inc."]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Adobe PDF Reader Link Helper"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]
{3049C3E9-B461-4BC5-8870-4C09146192CA}\(Default) = (no title provided)
-> {HKLM...CLSID} = "RealPlayer Download and Record Plugin for Internet Explorer"
\InProcServer32\(Default) = "C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll" ["RealPlayer"]
{500BCA15-57A7-4eaf-8143-8C619470B13D}\(Default) = "XML module"
-> {HKLM...CLSID} = "XML Class"
\InProcServer32\(Default) = "C:\WINDOWS\system32\msxml71.dll" [null data]
{5CA3D70E-1895-11CF-8E15-001234567890}\(Default) = (no title provided)
-> {HKLM...CLSID} = "DriveLetterAccess"
\InProcServer32\(Default) = "C:\WINDOWS\system32\dla\tfswshx.dll" ["Sonic Solutions"]
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\(Default) = (no title provided)
-> {HKLM...CLSID} = "SSVHelper Class"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll" ["Sun Microsystems, Inc."]
{76DC0B63-1533-4ba9-8BE8-D59EB676FA02}\(Default) = (no title provided)
-> {HKLM...CLSID} = "ICQSys (IE PlugIn)"
\InProcServer32\(Default) = "C:\WINDOWS\system32\dddesot.dll" ["ASC - AntiSpyware"]
{9030D464-4C02-4ABF-8ECC-5164760863C6}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Windows Live Sign-in Helper"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll" [MS]
{AA58ED58-01DD-4d91-8333-CF10577473F7}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Google Toolbar Helper"
\InProcServer32\(Default) = "C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll" ["Google Inc."]
{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Google Toolbar Notifier BHO"
\InProcServer32\(Default) = "C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll" ["Google Inc."]
{BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Windows Live Toolbar Helper"
\InProcServer32\(Default) = "C:\Program Files\Windows Live Toolbar\msntb.dll" [MS]
{C84D72FE-E17D-4195-BB24-76C02E2E7C4E}\(Default) = "Google Dictionary Compression sdch"
-> {HKLM...CLSID} = "Google Dictionary Compression sdch"
\InProcServer32\(Default) = "C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll" ["Google Inc."]
{D4027C7F-154A-4066-A1AD-4243D8127440}\(Default) = "Ask.com Toolbar BHO"
-> {HKLM...CLSID} = "Ask.com Toolbar"
\InProcServer32\(Default) = "C:\Program Files\Ask.com\GenericAskToolbar.dll" ["Ask.com"]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {HKLM...CLSID} = "Display Panning CPL Extension"
\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {HKLM...CLSID} = "HyperTerminal Icon Ext"
\InProcServer32\(Default) = "C:\WINDOWS\system32\hticons.dll" ["Hilgraeve, Inc."]
"{A70C977A-BF00-412C-90B7-034C51DA2439}" = "NvCpl DesktopContext Class"
-> {HKLM...CLSID} = "DesktopContext Class"
\InProcServer32\(Default) = "C:\WINDOWS\system32\nvcpl.dll" ["NVIDIA Corporation"]
"{FFB699E0-306A-11d3-8BD1-00104B6F7516}" = "Play on my TV helper"
-> {HKLM...CLSID} = "NVIDIA CPL Extension"
\InProcServer32\(Default) = "C:\WINDOWS\system32\nvcpl.dll" ["NVIDIA Corporation"]
"{00020D75-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Desktop Icon Handler"
-> {HKLM...CLSID} = "Microsoft Office Outlook"
\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\OFFICE11\MLSHEXT.DLL" [MS]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Custom Icon Handler"
-> {HKLM...CLSID} = "Outlook File Icon Extension"
\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\OFFICE11\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\OFFICE11\msohev.dll" [MS]
"{DEE12703-6333-4D4E-8F34-738C4DCC2E04}" = "RecordNow! SendToExt"
-> {HKLM...CLSID} = "RecordNow! SendToExt"
\InProcServer32\(Default) = "C:\Program Files\Sonic\RecordNow! Plus\shlext.dll" [null data]
"{5CA3D70E-1895-11CF-8E15-001234567890}" = "DriveLetterAccess"
-> {HKLM...CLSID} = "DriveLetterAccess"
\InProcServer32\(Default) = "C:\WINDOWS\system32\dla\tfswshx.dll" ["Sonic Solutions"]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {HKLM...CLSID} = "RealOne Player Context Menu Class"
\InProcServer32\(Default) = "C:\Program Files\Real\RealPlayer\rpshell.dll" ["RealNetworks, Inc."]
"{E0D79304-84BE-11CE-9641-444553540000}" = "WinZip"
-> {HKLM...CLSID} = "WinZip"
\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
"{E0D79305-84BE-11CE-9641-444553540000}" = "WinZip"
-> {HKLM...CLSID} = "WinZip"
\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
"{E0D79306-84BE-11CE-9641-444553540000}" = "WinZip"
-> {HKLM...CLSID} = "WinZip"
\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
"{E0D79307-84BE-11CE-9641-444553540000}" = "WinZip"
-> {HKLM...CLSID} = "WinZip"
\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
"{49BF5420-FA7F-11cf-8011-00A0C90A8F78}" = "Mobile Device"
-> {HKLM...CLSID} = "Mobile Device"
\InProcServer32\(Default) = "C:\PROGRA~1\MI3AA1~1\Wcesview.dll" [MS]
"{6af09ec9-b429-11d4-a1fb-0090960218cb}" = "My Bluetooth Places"
-> {HKLM...CLSID} = "My Bluetooth Places"
\InProcServer32\(Default) = "C:\WINDOWS\system32\btneighborhood.dll" ["Broadcom Corporation."]
"{7842554E-6BED-11D2-8CDB-B05550C10000}" = "Monitor"
-> {HKLM...CLSID} = "Monitor Class"
\InProcServer32\(Default) = "C:\WINDOWS\system32\btncopy.dll" ["Broadcom Corporation."]
"{DC70C4A5-2044-4c59-B806-DEFB9AE0DF7C}" = "Logitech Setpoint Extension"
-> {HKLM...CLSID} = "KbLogiExt Class"
\InProcServer32\(Default) = "C:\Program Files\Logitech\SetPoint\kbcplext.dll" ["Logitech, Inc."]
"{B9B9F083-2B04-452A-8691-83694AC1037B}" = "Logitech Setpoint Extension"
-> {HKLM...CLSID} = "LogiExt Class"
\InProcServer32\(Default) = "C:\Program Files\Logitech\SetPoint\mcplext.dll" ["Logitech, Inc."]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
<> "{FE24CD78-7C63-465D-8787-4EDF7FC79895}" = "ShellExecuteHook class"
-> {HKLM...CLSID} = "ShellExecuteHook class"
\InProcServer32\(Default) = "C:\Program Files\Logitech\Easy Synchronization\shellexecutehook.dll" [null data]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\
"WPDShServiceObj" = "{AAA288BA-9A4C-45B0-95D7-94D524869DB5}"
-> {HKLM...CLSID} = "WPDShServiceObj Class"
\InProcServer32\(Default) = "C:\WINDOWS\system32\WPDShServiceObj.dll" [MS]

HKLM\SOFTWA RE\Microsoft\Windows NT\CurrentVersion\Winlogon\
<> "GinaDLL" = "RtlGina2.dll" [null data]

HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\
<> "BootExecute" = "autocheck autochk *"|"daila" [" "]

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
<> GoToAssist\DLLName = "C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll" ["Citrix Online, a division of Citrix Systems, Inc."]
<> LBTWlgn\DLLName = "c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll" ["Logitech, Inc."]

HKLM\SOFTWARE\Classes\PROTOCOLS\Filter\
<> text/xml\CLSID = "{807553E5-5146-11D5-A672-00B0D022E945}"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL" [MS]

HKLM\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\
{F9DB5320-233E-11D1-9F84-707F02C10627}\(Default) = "PDF Column Info"
-> {HKLM...CLSID} = "PDF Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\PDFShell.dll" ["Adobe Systems, Inc."]

HKLM\SOFTWARE\Classes\*\shellex\ContextMenuHandlers\
WinZip\(Default) = "{E0D79304-84BE-11CE-9641-444553540000}"
-> {HKLM...CLSID} = "WinZip"
\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]

HKLM\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\
WinZip\(Default) = "{E0D79304-84BE-11CE-9641-444553540000}"
-> {HKLM...CLSID} = "WinZip"
\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]

HKLM\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\
WinZip\(Default) = "{E0D79304-84BE-11CE-9641-444553540000}"
-> {HKLM...CLSID} = "WinZip"
\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]


Default executables:
--------------------

HKLM\SOFTWARE\Classes\.exe\(Default) = "exefile"
<> HKLM\SOFTWARE\Classes\exefile\shell\open\command\(Default) = "C:\WINDOWS\system32\desot.exe "%1" %*" [null data]


Group Policies {GPedit.msc branch and setting}:
-----------------------------------------------

Note: detected settings may not have any effect.

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\

"NoCDBurning" = (REG_DWORD) dword:0x00000000
{unrecognized setting}

"HonorAutoRunSetting" = (REG_DWORD) dword:0x00000001
{unrecognized setting}

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\

"shutdownwithoutlogon" = (REG_DWORD) dword:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
Shutdown: Allow system to be shut down without having to log on}

"undockwithoutlogon" = (REG_DWORD) dword:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
Devices: Allow undock without having to log on}

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Active Desktop and Wallpaper:
-----------------------------

Active Desktop may be disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

Displayed if Active Desktop enabled and wallpaper not set by Group Policy:
HKCU\Software\Microsoft\Internet Explorer\Desktop\General\
"Wallpaper" = "C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"

Displayed if Active Desktop disabled and wallpaper not set by Group Policy:
HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\David London\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\system32\ssstars.scr" [MS]


Windows Portable Device AutoPlay Handlers
-----------------------------------------

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\AutoplayHandlers\Handlers\

DMXPlayCD\
"Provider" = "Dell Media Experience"
"InvokeProgID" = "DMX.PLAYCD"
"InvokeVerb" = "Play"
HKLM\SOFTWARE\Classes\DMX.PLAYCD\shell\Play\Command\(Default) = "C:\Program Files\Dell\Media Experience\DMX.exe Music "Play %1"" [null data]

DMXPlayDVD\
"Provider" = "Dell Media Experience"
"InvokeProgID" = "DMX.PLAYDVD"
"InvokeVerb" = "Play"
HKLM\SOFTWARE\Classes\DMX.PLAYDVD\shell\Play\Command\(Default) = "C:\Program Files\Dell\Media Experience\DMX.exe DVD "Play %1"" [null data]

MSWPDShellNamespaceHandler\
"Provider" = "@%SystemRoot%\System32\WPDShextRes.dll,-501"
"CLSID" = "{A55803CC-4D53-404c-8557-FD63DBA95D24}"
"InitCmdLine" = " "
-> {HKLM...CLSID} = "WPDShextAutoplay"
\LocalServer32\(Default) = "C:\WINDOWS\system32\WPDShextAutoplay.exe" [MS]

PDVDPlayDVDMovieOnArrival\
"Provider" = "PowerDVD"
"InvokeProgID" = "DVD"
"InvokeVerb" = "PlayWithPowerDVD"
HKLM\SOFTWARE\Classes\DVD\shell\PlayWithPowerDVD\Command\(Default) = ""C:\Program Files\CyberLink\PowerDVD\PowerDVD.exe" MOVIE "%L"" ["CyberLink Corp."]

PSASE30ImportPicturesOnArrival\
"Provider" = "Adobe Photoshop Album Starter Edition"
"InvokeProgID" = "PSASE30.autoplay"
"InvokeVerb" = "launch"
HKLM\SOFTWARE\Classes\PSASE30.autoplay\shell\launch\command\(Default) = ""C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\psaproxy.exe" -v %1\" ["Adobe Systems Incorporated"]

RPCDBurningOnArrival\
"Provider" = "RealPlayer"
"InvokeProgID" = "RealPlayer.CDBurn.6"
"InvokeVerb" = "open"
HKCU\Software\Classes\RealPlayer.CDBurn.6\shell\open\command\(Default) = ""C:\Program Files\Real\RealPlayer\RealPlay.exe" /burn "%1"" ["RealNetworks, Inc."]

RPDeviceOnArrival\
"Provider" = "RealPlayer"
"ProgID" = "RealPlayer.HWEventHandler"
HKLM\SOFTWARE\Classes\RealPlayer.HWEventHandler\CLSID\(Default) = "{67E76F1D-BDE2-4052-913C-2752366192D2}"
-> {HKLM...CLSID} = "RealNetworks Scheduler"
\LocalServer32\(Default) = ""C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -autoplay" ["RealNetworks, Inc."]

RPPlayCDAudioOnArrival\
"Provider" = "RealPlayer"
"InvokeProgID" = "RealPlayer.AudioCD.6"
"InvokeVerb" = "play"
HKCU\Software\Classes\RealPlayer.AudioCD.6\shell\play\command\(Default) = ""C:\Program Files\Real\RealPlayer\RealPlay.exe" /play %1 " ["RealNetworks, Inc."]

RPPlayDVDMovieOnArrival\
"Provider" = "RealPlayer"
"InvokeProgID" = "RealPlayer.DVD.6"
"InvokeVerb" = "play"
HKCU\Software\Classes\RealPlayer.DVD.6\shell\play\command\(Default) = ""C:\Program Files\Real\RealPlayer\RealPlay.exe" /dvd %1 " ["RealNetworks, Inc."]

RPPlayMediaOnArrival\
"Provider" = "RealPlayer"
"InvokeProgID" = "RealPlayer.AutoPlay.6"
"InvokeVerb" = "open"
HKCU\Software\Classes\RealPlayer.AutoPlay.6\shell\open\command\(Default) = ""C:\Program Files\Real\RealPlayer\RealPlay.exe" /autoplay "%1"" ["RealNetworks, Inc."]

SonicRnAudioCD\
"Provider" = "Sonic RecordNow! Plus"
"InvokeProgID" = "Sonic.RecordNow"
"InvokeVerb" = "AudioCDJob"
HKLM\SOFTWARE\Classes\Sonic.RecordNow\shell\AudioCDJob\Command\(Default) = ""C:\Program Files\Sonic\RecordNow! Plus\RecordNow.exe" /AudioCDJob %L" [null data]

SonicRnBurnAudioCD\
"Provider" = "Sonic RecordNow! Plus"
"InvokeProgID" = "Sonic.RecordNow"
"InvokeVerb" = "AudioCDTarget"
HKLM\SOFTWARE\Classes\Sonic.RecordNow\shell\AudioCDTarget\Command\(Default) = ""C:\Program Files\Sonic\RecordNow! Plus\RecordNow.exe" /AudioCDTarget %L" [null data]

SonicRnBurnDataDisc\
"Provider" = "Sonic RecordNow! Plus"
"InvokeProgID" = "Sonic.RecordNow"
"InvokeVerb" = "DataDiscTarget"
HKLM\SOFTWARE\Classes\Sonic.RecordNow\shell\DataDiscTarget\Command\(Default) = ""C:\Program Files\Sonic\RecordNow! Plus\RecordNow.exe" /DataDiscTarget %L" [null data]

SonicRnCopyCD\
"Provider" = "Sonic RecordNow! Plus"
"InvokeProgID" = "Sonic.RecordNow"
"InvokeVerb" = "CopyDiscJob"
HKLM\SOFTWARE\Classes\Sonic.RecordNow\shell\CopyDiscJob\Command\(Default) = ""C:\Program Files\Sonic\RecordNow! Plus\RecordNow.exe" /CopyDiscJob %L" [null data]

SonicRnCopyDisc\
"Provider" = "Sonic RecordNow! Plus"
"InvokeProgID" = "Sonic.RecordNow"
"InvokeVerb" = "CopyDiscJob"
HKLM\SOFTWARE\Classes\Sonic.RecordNow\shell\CopyDiscJob\Command\(Default) = ""C:\Program Files\Sonic\RecordNow! Plus\RecordNow.exe" /CopyDiscJob %L" [null data]

SonicVideoCameraArrival\
"Provider" = "Sonic Solutions"
"ProgID" = "MyDVD.MyDVDAPHandler"
"InitCmdLine" = "new"
HKLM\SOFTWARE\Classes\MyDVD.MyDVDAPHandler\CLSID\(Default) = "{3D5EF619-F606-4FAA-97C0-222B7DCA05EC}"
-> {HKLM...CLSID} = "MyDVDAPHandler Class"
\LocalServer32\(Default) = "C:\Program Files\Sonic\MyDVD\MyDVD.exe -autoplay" ["Sonic Solutions"]

SonicVideoCameraArrivalDirect\
"Provider" = "Sonic Solutions"
"ProgID" = "MyDVD.MyDVDAPHandler"
"InitCmdLine" = "direct"
HKLM\SOFTWARE\Classes\MyDVD.MyDVDAPHandler\CLSID\(Default) = "{3D5EF619-F606-4FAA-97C0-222B7DCA05EC}"
-> {HKLM...CLSID} = "MyDVDAPHandler Class"
\LocalServer32\(Default) = "C:\Program Files\Sonic\MyDVD\MyDVD.exe -autoplay" ["Sonic Solutions"]


Startup items in "David London" & "All Users" startup folders:
--------------------------------------------------------------

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Bluetooth" -> shortcut to: "C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe" ["Broadcom Corporation."]
"Logitech SetPoint" -> shortcut to: "C:\Program Files\Logitech\SetPoint\SetPoint.exe" ["Logitech, Inc."]
"NETGEAR WG111v2 Smart Wizard" -> shortcut to: "C:\Program Files\NETGEAR\WG111v2\WG111v2.exe" [empty string]


Enabled Scheduled Tasks:
------------------------

"AppleSoftwareUpdate" -> launches: "C:\Program Files\Apple Software Update\SoftwareUpdate.exe -task" ["Apple Inc."]
"Check Updates for Windows Live Toolbar" -> launches: "C:\Program Files\Windows Live Toolbar\MSNTBUP.EXE" [MS]
"Norton Security Scan for David London" -> launches: "C:\Program Files\Norton Security Scan\Norton Security Scan\Engine\2.3.0.44\Nss.exe /scan-quick /scheduled" ["Symantec Corporation"]
"Scheduled Update for Ask Toolbar" -> launches: "C:\Program Files\Ask.com\UpdateTask.exe" [null data]
"WGASetup" -> launches: "C:\WINDOWS\system32\KB905474\wgasetup.exe /autoauto" [MS]
"{7B02EF0B-A410-4938-8480-9BA26420A627}" -> launches: "C:\WINDOWS\msa.exe" [null data]
"{BB65B0FB-5712-401b-B616-E69AC55E2757}" -> launches: "C:\DOCUME~1\DAVIDL~1\LOCALS~1\Temp\a.exe" [null data]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\SYSTEM\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\SYSTEM\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 27
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}"
-> {HKLM...CLSID} = "Google Toolbar"
\InProcServer32\(Default) = "C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll" ["Google Inc."]

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}"
-> {HKLM...CLSID} = "Google Toolbar"
\InProcServer32\(Default) = "C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll" ["Google Inc."]
"{BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0}"
-> {HKLM...CLSID} = "Windows Live Toolbar"
\InProcServer32\(Default) = "C:\Program Files\Windows Live Toolbar\msntb.dll" [MS]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"
-> {HKLM...CLSID} = "Ask.com Toolbar"
\InProcServer32\(Default) = "C:\Program Files\Ask.com\GenericAskToolbar.dll" ["Ask.com"]

HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar\
"{BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0}" = (no title provided)
-> {HKLM...CLSID} = "Windows Live Toolbar"
\InProcServer32\(Default) = "C:\Program Files\Windows Live Toolbar\msntb.dll" [MS]
"{D4027C7F-154A-4066-A1AD-4243D8127440}" = (no title provided)
-> {HKLM...CLSID} = "Ask.com Toolbar"
\InProcServer32\(Default) = "C:\Program Files\Ask.com\GenericAskToolbar.dll" ["Ask.com"]
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}" = (no title provided)
-> {HKLM...CLSID} = "Google Toolbar"
\InProcServer32\(Default) = "C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll" ["Google Inc."]

Explorer Bars

HKLM\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\
{FE54FA40-D68C-11D2-98FA-00C0F0318AFE}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Real.com"
\InProcServer32\(Default) = "C:\WINDOWS\system32\Shdocvw.dll" [MS]

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  • Open HijackThis.
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O2 - BHO: Ask.com Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
    O3 - Toolbar: Ask.com Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
    O4 - HKLM\..\Run: [net] "C:\WINDOWS\system32\net.net"
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
    O4 - HKCU\..\Run: [Monopod] C:\DOCUME~1\DAVIDL~1\LOCALS~1\Temp\a.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe


  • Press "Fix Checked"
  • Close Hijack This.
Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

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