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descriptionAnother Antivirus Infection EmptyAnother Antivirus Infection

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I have the antivirus virus. Please help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:14:03 AM, on 8/17/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\DOCUME~1\aphrekaj\LOCALS~1\Temp\clclean.0001
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\AT&T\Communication Manager\ATTCM.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\xugxkr\wwpvsysguard.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Creative\MediaSource5\MtdAcqu.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Pando Networks\Pando\Pando.exe
C:\PROGRA~1\MICROS~4\rapimgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Sophos\AutoUpdate\ALMon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=3070605
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=3070605
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
O1 - Hosts: ::1 localhost
O1 - Hosts: 91.206.201.8 oemantivir.microsoft.com
O1 - Hosts: 91.206.201.8 oemantivir.com
O1 - Hosts: 91.206.201.8 www.oemantivir.com
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Sophos Web Content Scanner - {39EA7695-B3F2-4C44-A4BC-297ADA8FD235} - C:\Program Files\Sophos\Sophos Anti-Virus\SophosBHO.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [AT&T Communication Manager] "C:\Program Files\AT&T\Communication Manager\ATTCM.exe" -a
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [system tool] C:\Program Files\xugxkr\wwpvsysguard.exe
O4 - HKLM\..\Run: [SpyHunter Security Suite] C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter3.exe
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
O4 - HKCU\..\Run: [MtdAcqu] "C:\Program Files\Creative\MediaSource5\MtdAcqu.exe" /s
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [79539191707207803646013697778678] C:\Program Files\Antivirus 2009\av2009.exe
O4 - HKCU\..\Run: [Pando] "C:\Program Files\Pando Networks\Pando\Pando.exe" /Minimized
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [AdobeUpdater] "C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe"
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Startup: Seagate 2GH10XG2 Product Registration.lnk = C:\Documents and Settings\aphrekaj\Application Data\Leadertech\PowerRegister\Seagate 2GH10XG2 Product Registration.exe
O4 - Startup: Seagate Product Registration.lnk = C:\Documents and Settings\aphrekaj\Application Data\Leadertech\PowerRegister\Seagate Product Registration.exe
O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5E92F538-B50B-46C5-9C5F-C6EECED3F6C6} - More: http://infoworld.com/mypoints.main/tbar/mypointsSetup.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1182120692890
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O16 - DPF: {CAFECAFE-0013-0001-0025-ABCDEFABCDEF} (JInitiator 1.3.1.25) - http://fusct02.fisk.edu:7777/forms/jinitiator/jinit.exe
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,C:\PROGRA~1\Sophos\SOPHOS~1\SOPHOS~1.DLL C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AT&T RcAppSvc (ATTRcAppSvc) - PCTEL - C:\Program Files\AT&T\Communication Manager\RcAppSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 11376 bytes

descriptionAnother Antivirus Infection EmptyRe: Another Antivirus Infection

more_horiz
Hello.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O1 - Hosts: ::1 localhost
    O1 - Hosts: 91.206.201.8 oemantivir.microsoft.com
    O1 - Hosts: 91.206.201.8 oemantivir.com
    O1 - Hosts: 91.206.201.8 www.oemantivir.com
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O4 - HKLM\..\Run: [system tool] C:\Program Files\xugxkr\wwpvsysguard.exe
    O4 - HKCU\..\Run: [79539191707207803646013697778678] C:\Program Files\Antivirus 2009\av2009.exe


  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

descriptionAnother Antivirus Infection EmptyRe: Another Antivirus Infection

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Malwarebytes' Anti-Malware 1.40
Database version: 2551
Windows 5.1.2600 Service Pack 2

8/17/2009 12:22:31 PM
mbam-log-2009-08-17 (12-22-31).txt

Scan type: Quick Scan
Objects scanned: 108689
Time elapsed: 17 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b4a78d29-52b1-4a7b-bac0-1471bedf9836} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\AvScan (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\iehelper.dll (Trojan.BHO) -> Quarantined and deleted successfully.
C:\Documents and Settings\aphrekaj\Local Settings\Temporary Internet Files\Content.IE5\YYYO4XQU\setupxv[1].exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Documents and Settings\aphrekaj\Application Data\Microsoft\Internet Explorer\Quick Launch\Antivirus 2009.lnk (Rogue.AntiVirus2009) -> Quarantined and deleted successfully.
C:\WINDOWS\syssvc.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

descriptionAnother Antivirus Infection EmptyRe: Another Antivirus Infection

more_horiz

  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    Link 1
    Link 2
  • Double click DDS.scr to run.
  • When complete, two logs will open. Save both of the report to your Desktop.
  • Copy and paste DDS.txt back here, I don't need to see attach.txt.

descriptionAnother Antivirus Infection EmptyRe: Another Antivirus Infection

more_horiz
here is part 1 of dds.txt:

DDS (Ver_09-07-30.01) - NTFSx86
Run by aphrekaj at 13:36:40.76 on Mon 08/17/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1014.297 [GMT -4:00]

AV: Sophos Anti-Virus *On-access scanning enabled* (Updated) {3F13C776-3CBE-4DE9-8BF6-09E5183CA2BD}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\Explorer.EXE
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\DOCUME~1\aphrekaj\LOCALS~1\Temp\clclean.0001
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Creative\MediaSource5\MtdAcqu.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Sophos\AutoUpdate\ALMon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\PROGRA~1\MICROS~4\rapimgr.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\aphrekaj\Local Settings\Temporary Internet Files\Content.IE5\TDG7RNOR\dds[1].pif

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=3070605
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mDefault_Page_URL = hxxp://www.dell.com
mDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://www.dell.com
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=3070605
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearchAssistant = hxxp://www.google.com/hws/sb/dell-usuk-rel/en/side.html?channel=us
BHO: Sophos Web Content Scanner: {39ea7695-b3f2-4c44-a4bc-297ada8fd235} - c:\program files\sophos\sophos anti-virus\SophosBHO.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
TB: {A057A204-BACC-4D26-CEC4-75A487FD6484} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ModemOnHold] c:\program files\netwaiting\netWaiting.exe
uRun: [SetDefaultMIDI] MIDIDef.exe
uRun: [MtdAcqu] "c:\program files\creative\mediasource5\MtdAcqu.exe" /s
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [AdobeUpdater] "c:\program files\common files\adobe\updater5\AdobeUpdater.exe"
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [CTSysVol] c:\program files\creative\sbaudigy\surround mixer\CTSysVol.exe /r
mRun: [MBMon] Rundll32 CTMBHA.DLL,MBMon
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: []
mRun: [AT&T Communication Manager] "c:\program files\at&t\communication manager\ATTCM.exe" -a
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SpyHunter Security Suite] c:\program files\enigma software group\spyhunter\SpyHunter3.exe
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\aphrekaj\startm~1\programs\startup\ding!.lnk - c:\program files\southwest airlines\ding\Ding.exe
StartupFolder: c:\docume~1\aphrekaj\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office11\ONENOTEM.EXE
StartupFolder: c:\docume~1\aphrekaj\startm~1\programs\startup\seagat~1.lnk - c:\documents and settings\aphrekaj\application data\leadertech\powerregister\Seagate 2GH10XG2 Product Registration.exe
StartupFolder: c:\docume~1\aphrekaj\startm~1\programs\startup\seagat~2.lnk - c:\documents and settings\aphrekaj\application data\leadertech\powerregister\Seagate Product Registration.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\autoup~1.lnk - c:\program files\sophos\autoupdate\ALMon.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~4\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~4\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {5E92F538-B50B-46C5-9C5F-C6EECED3F6C6} - hxxp://www.infospace.com/mypoints.main/tbar/mypointsSetup.exe
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1182120692890
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} - hxxps://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
DPF: {CAFECAFE-0013-0001-0025-ABCDEFABCDEF} - hxxp://fusct02.fisk.edu:7777/forms/jinitiator/jinit.exe
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~1\goec62~1.dll,c:\progra~1\sophos\sophos~1\sophos~1.dll c:\progra~1\google\google~1\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\window~4\MpShHook.dll

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part 2:

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\aphrekaj\applic~1\mozilla\firefox\profiles\fq2y2qzs.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?fr=ffsp1&p=
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=ffds1&p=
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava11.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava12.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava13.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava14.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava32.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPOJI610.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============

R1 SAVOnAccessControl;SAVOnAccessControl;c:\windows\system32\drivers\savonaccesscontrol.sys [2007-8-14 110848]
R1 SAVOnAccessFilter;SAVOnAccessFilter;c:\windows\system32\drivers\savonaccessfilter.sys [2007-8-14 38528]
R2 SAVAdminService;Sophos Anti-Virus status reporter;c:\program files\sophos\sophos anti-virus\SAVAdminService.exe [2009-5-7 80936]
R2 SAVService;Sophos Anti-Virus;c:\program files\sophos\sophos anti-virus\SavService.exe [2008-8-21 98304]
R2 Sophos AutoUpdate Service;Sophos AutoUpdate Service;c:\program files\sophos\autoupdate\ALsvc.exe [2009-6-11 172032]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
R2 YahooAUService;Yahoo! Updater;c:\program files\yahoo!\softwareupdate\YahooAUService.exe [2008-11-9 602392]
S3 ATTRcAppSvc;AT&T RcAppSvc;c:\program files\at&t\communication manager\RcAppSvc.exe [2007-10-18 109080]
S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\google\google desktop search\GoogleDesktop.exe [2007-6-5 29744]
S4 SophosBootDriver;SophosBootDriver;c:\windows\system32\drivers\SophosBootDriver.sys [2008-9-30 14976]

=============== Created Last 30 ================

2009-08-17 00:02 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-17 00:02 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-08-17 00:02 --d----- c:\program files\Malwarebytes' Anti-Malware
2009-08-16 22:43 159,600 a------- c:\windows\system32\drivers\pctgntdi.sys
2009-08-16 22:42 --d----- c:\program files\common files\PC Tools
2009-08-16 21:33 --d----- c:\windows\system32\XPSViewer
2009-08-16 21:31 597,504 -------- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-08-16 21:31 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-08-16 21:31 575,488 -------- c:\windows\system32\dllcache\xpsshhdr.dll
2009-08-16 21:31 117,760 -------- c:\windows\system32\prntvpt.dll
2009-08-16 21:31 89,088 -------- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-08-16 21:31 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-08-16 21:31 1,676,288 -------- c:\windows\system32\dllcache\xpssvcs.dll
2009-08-16 21:20 --d----- c:\program files\MSXML 6.0
2009-08-15 00:35 --d----- c:\program files\Trend Micro
2009-08-14 23:40 --d----- c:\docume~1\aphrekaj\applic~1\Malwarebytes
2009-08-14 23:40 --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-08-14 21:43 --d----- c:\program files\xugxkr
2009-08-13 09:14 --d----- c:\windows\ServicePackFiles
2009-08-12 15:54 128,512 -------- c:\windows\system32\dllcache\dhtmled.ocx
2009-08-12 15:54 655,872 -------- c:\windows\system32\dllcache\mstscax.dll
2009-08-05 05:11 204,800 -------- c:\windows\system32\dllcache\mswebdvd.dll

==================== Find3M ====================

2009-08-05 05:11 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-19 09:32 6,067,200 -------- c:\windows\system32\dllcache\ieframe.dll
2009-07-18 12:00 1,509,888 -------- c:\windows\system32\dllcache\shdocvw.dll
2009-07-18 12:00 3,069,440 a------- c:\windows\system32\dllcache\mshtml.dll
2009-07-17 14:55 58,880 a------- c:\windows\system32\atl.dll
2009-07-17 14:55 58,880 -------- c:\windows\system32\dllcache\atl.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll
2009-07-13 23:43 10,841,088 -------- c:\windows\system32\dllcache\wmp.dll
2009-07-13 23:43 286,208 -------- c:\windows\system32\dllcache\wmpdxm.dll
2009-07-10 09:42 1,315,328 -------- c:\windows\system32\dllcache\msoe.dll
2009-07-10 08:31 130,104 a------- c:\windows\system32\sdccoinstaller.dll
2009-06-29 12:12 459,264 -------- c:\windows\system32\dllcache\msfeeds.dll
2009-06-29 12:12 268,288 -------- c:\windows\system32\dllcache\iertutil.dll
2009-06-29 12:12 52,224 -------- c:\windows\system32\dllcache\msfeedsbs.dll
2009-06-29 12:12 380,928 -------- c:\windows\system32\dllcache\ieapfltr.dll
2009-06-29 12:12 63,488 -------- c:\windows\system32\dllcache\icardie.dll
2009-06-29 07:07 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-06-29 04:33 2,452,872 -------- c:\windows\system32\dllcache\ieapfltr.dat
2009-06-25 16:18 9,270 ac------ c:\windows\mozver.dat
2009-06-25 16:17 118,784 a------- c:\windows\GREUninstall.exe
2009-06-25 04:17 729,600 a------- c:\windows\system32\lsasrv.dll
2009-06-25 04:17 301,568 a------- c:\windows\system32\kerberos.dll
2009-06-25 04:17 168,448 a------- c:\windows\system32\schannel.dll
2009-06-25 04:17 136,192 a------- c:\windows\system32\msv1_0.dll
2009-06-25 04:17 59,392 a------- c:\windows\system32\wdigest.dll
2009-06-25 04:17 56,320 a------- c:\windows\system32\secur32.dll
2009-06-25 04:17 729,600 -------- c:\windows\system32\dllcache\lsasrv.dll
2009-06-25 04:17 301,568 -------- c:\windows\system32\dllcache\kerberos.dll
2009-06-25 04:17 168,448 -------- c:\windows\system32\dllcache\schannel.dll
2009-06-25 04:17 136,192 -------- c:\windows\system32\dllcache\msv1_0.dll
2009-06-25 04:17 59,392 -------- c:\windows\system32\dllcache\wdigest.dll
2009-06-25 04:17 56,320 -------- c:\windows\system32\dllcache\secur32.dll
2009-06-22 07:49 117,248 a------- c:\windows\system32\mqtgsvc.exe
2009-06-22 07:49 19,968 a------- c:\windows\system32\mqbkup.exe
2009-06-22 07:49 117,248 -------- c:\windows\system32\dllcache\mqtgsvc.exe
2009-06-22 07:49 19,968 -------- c:\windows\system32\dllcache\mqbkup.exe
2009-06-22 07:49 4,608 a------- c:\windows\system32\mqsvc.exe
2009-06-22 07:49 4,608 -------- c:\windows\system32\dllcache\mqsvc.exe
2009-06-22 07:48 91,776 a------- c:\windows\system32\drivers\mqac.sys
2009-06-22 07:48 91,776 -------- c:\windows\system32\dllcache\mqac.sys
2009-06-22 07:40 18,432 a------- c:\windows\system32\dllcache\iedw.exe
2009-06-22 07:35 92,544 a------- c:\windows\system32\drivers\ksecdd.sys
2009-06-22 07:35 92,544 -------- c:\windows\system32\dllcache\ksecdd.sys
2009-06-16 10:55 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 10:55 82,432 a------- c:\windows\system32\fontsub.dll
2009-06-16 10:55 119,808 -------- c:\windows\system32\dllcache\t2embed.dll
2009-06-16 10:55 82,432 -------- c:\windows\system32\dllcache\fontsub.dll
2009-06-12 07:50 80,896 a------- c:\windows\system32\tlntsess.exe
2009-06-12 07:50 80,896 -------- c:\windows\system32\dllcache\tlntsess.exe
2009-06-12 07:50 76,288 a------- c:\windows\system32\telnet.exe
2009-06-12 07:50 76,288 -------- c:\windows\system32\dllcache\telnet.exe
2009-06-10 10:21 84,992 a------- c:\windows\system32\avifil32.dll
2009-06-10 10:21 84,992 -------- c:\windows\system32\dllcache\avifil32.dll
2009-06-10 02:32 132,096 a------- c:\windows\system32\wkssvc.dll
2009-06-10 02:32 132,096 -------- c:\windows\system32\dllcache\wkssvc.dll
2009-06-05 11:42 2,060,288 a------- c:\windows\system32\usbaaplrc.dll
2009-06-05 03:42 655,872 a------- c:\windows\system32\mstscax.dll
2009-06-03 15:27 1,290,752 a------- c:\windows\system32\quartz.dll
2009-06-03 15:27 1,290,752 -------- c:\windows\system32\dllcache\quartz.dll
2008-04-16 00:19 0 ac------ c:\docume~1\aphrekaj\applic~1\wklnhst.dat

============= FINISH: 13:37:07.51 ===============

thank you so much.

descriptionAnother Antivirus Infection EmptyRe: Another Antivirus Infection

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Please download the OTMoveIt by OldTimer.

  • Save it to your desktop.
  • Please double-click OTM.exe to run it.
  • Copy the bolded text below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):


    :files
    C:\Program Files\xugxkr
    C:\Program Files\Antivirus 2009


  • Return to OTMoveIt, right click in the "Paste instructions for items to be Moved" window (under the light blue bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Please post the OTMoveIt log.

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========== FILES ==========
C:\Program Files\xugxkr moved successfully.
File/Folder C:\Program Files\Antivirus 2009 not found.

OTM by OldTimer - Version 3.0.0.6 log created on 08172009_180016



thank you so much.

descriptionAnother Antivirus Infection EmptyRe: Another Antivirus Infection

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We can remove OTMoveIt now.

  • Please double-click OTM.exe to run it again.
  • Press the green CleanUp! button.
  • Press Yes cleanup process prompt, do the same for the reboot prompt.
How is the machine running now?

descriptionAnother Antivirus Infection EmptyRe: Another Antivirus Infection

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I definitely don't have the pop-ups now. It appears that all is well. I thank you SO much.

descriptionAnother Antivirus Infection EmptyRe: Another Antivirus Infection

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Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.

Hopefully this should take care of your problems! Good luck. Big Grin

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