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Malwarebytes won't open--Antivirus System PRO blocking it--how can I remove it?

3 posters

descriptionMalwarebytes won't open--Antivirus System PRO blocking it--how can I remove it? EmptyMalwarebytes won't open--Antivirus System PRO blocking it--how can I remove it?5th August 2009, 8:28 pm

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Computer picked up Antivirus System PRO with it's pop ups, and offers to buy fake AV software.
I downloanded Malwarebytes, but when I try to open it to scan or try to open Panda AV to scan AVSystem PRO says it is infected and won't let me open it.
How can I remove AVSystem PRO?
Thanks for any help.

descriptionMalwarebytes won't open--Antivirus System PRO blocking it--how can I remove it? EmptyRe: Malwarebytes won't open--Antivirus System PRO blocking it--how can I remove it?5th August 2009, 8:57 pm

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In a similar post you said to download hijack this and scan, so I went to

http://www.sendspace.com/pro/dl/932rpd
and clicked scan. It doesn't let me copy the results to show you. How can I do that?
Thanks.
Webmom

descriptionMalwarebytes won't open--Antivirus System PRO blocking it--how can I remove it? EmptyRe: Malwarebytes won't open--Antivirus System PRO blocking it--how can I remove it?5th August 2009, 9:14 pm

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OK. There was something on my desktop that opened from hijack. This is what it said:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:48:36 PM, on 8/5/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\TPSrv.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\pavsrv51.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\AVENGINE.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\PsCtrls.EXE
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\PavFnSvr.exe
c:\program files\panda software\panda titanium 2006 antivirus + antispyware\firewall\PSHOST.EXE
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\psimsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\APVXDWIN.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\bdsnay\kclusysguard.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\HP_Owner\Desktop\winlogon.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\psimreal.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
F2 - REG:system.ini: Shell=
O1 - Hosts: ::1 localhost
O1 - Hosts: 91.206.201.8 intsecureprof.microsoft.com
O1 - Hosts: 91.206.201.8 intsecureprof.com
O1 - Hosts: 91.206.201.8 www.intsecureprof.com
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Nick Aracde Toolbar - {4E7BD74F-2B8D-469E-9EB4-FE6FA694B13E} - C:\PROGRA~1\NICKAR~1\NICKAR~1.DLL (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: BHO - {F64619FF-E19F-4016-BF9C-147CFF821B46} - C:\WINDOWS\system32\iehelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: Nick Aracde Toolbar - {4E7BD74F-2B8D-469E-9EB4-FE6FA694B13E} - C:\PROGRA~1\NICKAR~1\NICKAR~1.DLL (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Monitor] "C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [system tool] C:\Program Files\bdsnay\kclusysguard.exe
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [system tool] C:\Program Files\bdsnay\kclusysguard.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30A3CCA5-F34C-4E87-BB57-5A2F2C935E14} (AMI DicomDir TreeView Control 2.0) - file://E:\cdviewer\CdViewer.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://vendio.webex.com/client/T26L/support/ieatgpc.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LeapFrog Connect Device Service - Unknown owner - C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
O23 - Service: Panda Software Controller - Panda Software International - C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\PsCtrls.EXE
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software International - C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\PavFnSvr.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software International - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software International - C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\pavsrv51.exe
O23 - Service: Panda Host Service (PSHost) - Panda Software International - c:\program files\panda software\panda titanium 2006 antivirus + antispyware\firewall\PSHOST.EXE
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software International - C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\psimsvc.exe
O23 - Service: Panda TPSrv (TPSrv) - Panda Software International - C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\TPSrv.exe

--
End of file - 11424 bytes

descriptionMalwarebytes won't open--Antivirus System PRO blocking it--how can I remove it? EmptyRe: Malwarebytes won't open--Antivirus System PRO blocking it--how can I remove it?5th August 2009, 11:12 pm

more_horiz
Is there anything I need to delete from the list?

descriptionMalwarebytes won't open--Antivirus System PRO blocking it--how can I remove it? EmptyRe: Malwarebytes won't open--Antivirus System PRO blocking it--how can I remove it?6th August 2009, 3:30 pm

more_horiz
Hello.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

Post the contents of the MBAM Log.

descriptionMalwarebytes won't open--Antivirus System PRO blocking it--how can I remove it? EmptyRe: Malwarebytes won't open--Antivirus System PRO blocking it--how can I remove it?6th August 2009, 6:12 pm

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You won't believe how we got rid of this. While we were waiting for your reply, my 11 year old daughter got frustrated with the pop ups and decided to click over and over on the icon for the Anti-Virus System PRO and opened a bunch of firefox windows to lag the computer and then when it turned white she hit the close button and then it said program not responding--do you want to shut down non-responsive program AVSystem PRO she clicked yes.
That let us get into Malwarebytes and I re-downloaded it, and then did the full scan, which seems to have worked!
After it had us restart, the malware did not appear again.
: )

descriptionMalwarebytes won't open--Antivirus System PRO blocking it--how can I remove it? EmptyRe: Malwarebytes won't open--Antivirus System PRO blocking it--how can I remove it?6th August 2009, 7:31 pm

more_horiz
Hello, there may be some left overs that could trigger the malware to come back, please post a new HijackThis log.

descriptionMalwarebytes won't open--Antivirus System PRO blocking it--how can I remove it? EmptyRe: Malwarebytes won't open--Antivirus System PRO blocking it--how can I remove it?6th August 2009, 7:35 pm

more_horiz
Here it is:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:34:52 PM, on 8/6/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\TPSrv.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\pavsrv51.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\AVENGINE.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\PsCtrls.EXE
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\PavFnSvr.exe
c:\program files\panda software\panda titanium 2006 antivirus + antispyware\firewall\PSHOST.EXE
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\psimsvc.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\ApvxdWin.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
c:\program files\panda software\panda titanium 2006 antivirus + antispyware\WebProxy.exe
c:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\avciman.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\AvTask.exe
C:\Documents and Settings\HP_Owner\Desktop\winlogon.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\psimreal.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
O1 - Hosts: ::1 localhost
O1 - Hosts: 91.206.201.8 intsecureprof.microsoft.com
O1 - Hosts: 91.206.201.8 intsecureprof.com
O1 - Hosts: 91.206.201.8 ww.intsecureprof.com
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Nick Aracde Toolbar - {4E7BD74F-2B8D-469E-9EB4-FE6FA694B13E} - C:\PROGRA~1\NICKAR~1\NICKAR~1.DLL (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: Nick Aracde Toolbar - {4E7BD74F-2B8D-469E-9EB4-FE6FA694B13E} - C:\PROGRA~1\NICKAR~1\NICKAR~1.DLL (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Monitor] "C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30A3CCA5-F34C-4E87-BB57-5A2F2C935E14} (AMI DicomDir TreeView Control 2.0) - file://E:\cdviewer\CdViewer.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://vendio.webex.com/client/T26L/support/ieatgpc.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LeapFrog Connect Device Service - Unknown owner - C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
O23 - Service: Panda Software Controller - Panda Software International - C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\PsCtrls.EXE
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software International - C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\PavFnSvr.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software International - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software International - C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\pavsrv51.exe
O23 - Service: Panda Host Service (PSHost) - Panda Software International - c:\program files\panda software\panda titanium 2006 antivirus + antispyware\firewall\PSHOST.EXE
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software International - C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\psimsvc.exe
O23 - Service: Panda TPSrv (TPSrv) - Panda Software International - C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\TPSrv.exe

--
End of file - 11490 bytes

descriptionMalwarebytes won't open--Antivirus System PRO blocking it--how can I remove it? EmptyRe: Malwarebytes won't open--Antivirus System PRO blocking it--how can I remove it?6th August 2009, 8:01 pm

more_horiz
yes there are still some left overs, please do the following:


  • Open HijackThis.
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O1 - Hosts: ::1 localhost
    O1 - Hosts: 91.206.201.8 intsecureprof.microsoft.com
    O1 - Hosts: 91.206.201.8 intsecureprof.com
    O1 - Hosts: 91.206.201.8 ww.intsecureprof.com


  • Press "Fix Checked"
  • Close Hijack This.



  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    Link 1
    Link 2
  • Double click DDS.scr to run.
  • When complete, two logs will open. Save both of the report to your Desktop.
  • Copy and paste DDS.txt back here, I don't need to see attach.txt.

descriptionMalwarebytes won't open--Antivirus System PRO blocking it--how can I remove it? Emptydds.txt7th August 2009, 5:19 am

more_horiz
Here it is:
DDS (Ver_09-07-30.01) - NTFSx86
Run by HP_Owner at 21:35:08.43 on Thu 08/06/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.446.91 [GMT -7:00]

AV: Panda Antivirus + Firewall 2007 *On-access scanning disabled* (Updated) {EEE2D94A-D4C1-421A-AB2C-2CE8FE51747A}
FW: Panda Antivirus 2007 Personal Firewall *disabled* {7B090DC0-8905-4BAF-8040-FD98A41C8FB8}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\TPSrv.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\pavsrv51.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\AVENGINE.EXE
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\PsCtrls.EXE
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\PavFnSvr.exe
c:\program files\panda software\panda titanium 2006 antivirus + antispyware\firewall\PSHOST.EXE
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\psimsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\ApvxdWin.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
c:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\WebProxy.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
c:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Windows NT\Accessories\wordpad.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\avciman.exe
C:\Documents and Settings\HP_Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
uSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
uInternet Connection Wizard,ShellNext = iexplore
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
mSearchAssistant = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Nick Aracde Toolbar: {4e7bd74f-2b8d-469e-9eb4-fe6fa694b13e} - c:\progra~1\nickar~1\NICKAR~1.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
TB: Nick Aracde Toolbar: {4e7bd74f-2b8d-469e-9eb4-fe6fa694b13e} - c:\progra~1\nickar~1\NICKAR~1.DLL
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [HPHUPD08] c:\program files\hp\digital imaging\{33d6cc28-9f75-4d1b-a11d-98895b3a3729}\hphupd08.exe
mRun: [PCDrProfiler]
mRun: [HPBootOp] "c:\program files\hewlett-packard\hp boot optimizer\HPBootOp.exe" /run
mRun: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPwuSchd2.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [APVXDWIN] "c:\program files\panda software\panda titanium 2006 antivirus + antispyware\APVXDWIN.EXE" /s
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Monitor] "c:\program files\leapfrog\leapfrog connect\Monitor.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\update~1.lnk - c:\program files\updates from hp\9972322\program\Updates from HP.exe
IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
LSP: c:\program files\panda software\panda titanium 2006 antivirus + antispyware\pavlsp.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {30A3CCA5-F34C-4E87-BB57-5A2F2C935E14} - file://e:\cdviewer\CdViewer.cab
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - hxxp://www.nick.com/common/groove/gx/GrooveAX27.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://vendio.webex.com/client/T26L/support/ieatgpc.cab
Handler: x-excid - {9D6CC632-1337-4a33-9214-2DA092E776F4} - c:\windows\downloaded program files\mimectl.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avldr - avldr.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

descriptionMalwarebytes won't open--Antivirus System PRO blocking it--how can I remove it? EmptyRe: Malwarebytes won't open--Antivirus System PRO blocking it--how can I remove it?7th August 2009, 5:20 am

more_horiz
================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\hp_owner\applic~1\mozilla\firefox\profiles\bfbwe5dc.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - plugin: c:\documents and settings\hp_owner\application data\mozilla\firefox\profiles\bfbwe5dc.default\extensions\{0c7e3f01-99e9-4095-9bdc-f84724960b57}\plugins\NPCpnMgr.dll
FF - plugin: c:\documents and settings\hp_owner\application data\mozilla\firefox\profiles\bfbwe5dc.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071303000004.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\virtools\3d life player\npvirtools.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============

R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2009-8-5 28544]
R1 APPFLT;App Filter Plugin;c:\windows\system32\drivers\APPFLT.SYS [2005-12-29 71608]
R1 DSAFLT;DSA Filter Plugin;c:\windows\system32\drivers\dsaflt.sys [2005-12-29 49968]
R1 FNETMON;NetMon Filter Plugin;c:\windows\system32\drivers\fnetmon.sys [2005-12-29 15792]
R1 IDSFLT;Ids Filter Plugin;c:\windows\system32\drivers\idsflt.sys [2005-12-29 190640]
R1 NETFLTDI;Panda Net Driver [TDI Layer];c:\windows\system32\drivers\netfltdi.sys [2005-12-29 121392]
R1 SMSFLT;SMS Filter Plugin;c:\windows\system32\drivers\smsflt.sys [2005-12-29 36016]
R1 WNMFLT;Wifi Monitor Filter Plugin;c:\windows\system32\drivers\wnmflt.sys [2005-12-29 29360]
R2 cpoint;Panda CPoint Driver;c:\windows\system32\drivers\cpoint.sys [2005-12-29 17792]
R2 LeapFrog Connect Device Service;LeapFrog Connect Device Service;c:\program files\leapfrog\leapfrog connect\CommandService.exe [2008-11-25 991232]
R2 Panda Software Controller;Panda Software Controller;c:\program files\panda software\panda titanium 2006 antivirus + antispyware\PsCtrlS.exe [2007-9-7 169264]
R2 PAVDRV;pavdrv;c:\windows\system32\drivers\PAVDRV51.SYS [2005-12-29 71680]
R2 PAVFNSVR;Panda Function Service;c:\program files\panda software\panda titanium 2006 antivirus + antispyware\PavFnSvr.exe [2005-12-29 173616]
R2 PavProc;Panda Process Protection Driver;c:\windows\system32\drivers\PavProc.sys [2007-9-25 170800]
R2 PAVSRV;Panda anti-virus service;c:\program files\panda software\panda titanium 2006 antivirus + antispyware\PAVSRV51.EXE [2005-12-29 136752]
R3 AvFlt;Antivirus Filter Driver;c:\windows\system32\drivers\av5flt.sys --> c:\windows\system32\drivers\av5flt.sys [?]
R3 NETIMFLT;PANDA NDIS IM Filter Miniport;c:\windows\system32\drivers\netimflt.sys [2007-9-7 142128]
R3 PavSRK.sys;PavSRK.sys;\??\c:\windows\system32\pavsrk.sys --> c:\windows\system32\PavSRK.sys [?]
R3 PavTPK.sys;PavTPK.sys;\??\c:\windows\system32\pavtpk.sys --> c:\windows\system32\PavTPK.sys [?]
S1 ShldDrv;Panda File Shield Driver; [x]
S2 PavPrSrv;Panda Process Protection Service;c:\program files\common files\panda software\pavshld\PavPrSrv.exe [2007-9-25 41520]
S3 ComFiltr;Panda Anti-Dialer;\??\c:\windows\system32\drivers\comfiltr.sys --> c:\windows\system32\drivers\COMFiltr.sys [?]
S3 PCD5SRVC;PCD5SRVC - PCDR Kernel Mode Service Helper Driver;c:\progra~1\pc-doc~1\PCD5SRVC.pkms [2005-5-9 20224]

=============== Created Last 30 ================

2009-08-06 05:43 --d----- c:\docume~1\hp_owner\applic~1\Malwarebytes
2009-08-05 20:27 28,544 a------- c:\windows\system32\drivers\pavboot.sys
2009-08-05 20:26 --d----- c:\program files\Panda Security
2009-08-05 12:45 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-05 12:45 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-08-05 12:45 --d----- c:\program files\Malwarebytes' Anti-Malware
2009-08-05 12:45 --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-08-04 17:42 --d----- c:\program files\bdsnay
2009-07-27 22:32 --d----- c:\docume~1\hp_owner\applic~1\Costco Photo Organizer
2009-07-27 22:32 --d----- c:\program files\Costco
2009-07-27 22:27 --d----- c:\docume~1\hp_owner\applic~1\Costco Photo Viewer US

==================== Find3M ====================

2009-08-06 21:15 16,488 a------- c:\windows\system32\drivers\APPFCONT.DAT.bck
2009-08-06 21:15 16,488 a------- c:\windows\system32\drivers\APPFCONT.DAT
2009-08-06 21:15 1,204 a------- c:\windows\system32\drivers\APPFLTR.CFG.bck
2009-08-06 21:15 1,204 a------- c:\windows\system32\drivers\APPFLTR.CFG
2009-08-06 19:35 3,350 a--sh--- c:\windows\system32\KGyGaAvL.sys
2009-07-19 18:48 11,067,392 -------- c:\windows\system32\dllcache\ieframe.dll
2009-07-19 06:18 5,937,152 -------- c:\windows\system32\dllcache\mshtml.dll
2009-07-03 10:09 915,456 a------- c:\windows\system32\wininet.dll
2009-07-03 10:09 915,456 -------- c:\windows\system32\dllcache\wininet.dll
2009-07-03 10:09 12,800 -------- c:\windows\system32\dllcache\xpshims.dll
2009-07-03 10:09 206,848 a------- c:\windows\system32\dllcache\occache.dll
2009-07-03 10:09 1,208,832 -------- c:\windows\system32\dllcache\urlmon.dll
2009-07-03 10:09 594,432 a------- c:\windows\system32\dllcache\msfeeds.dll
2009-07-03 10:09 55,296 a------- c:\windows\system32\dllcache\msfeedsbs.dll
2009-07-03 10:09 1,985,536 -------- c:\windows\system32\dllcache\iertutil.dll
2009-07-03 10:09 25,600 -------- c:\windows\system32\dllcache\jsproxy.dll
2009-07-03 10:09 184,320 a------- c:\windows\system32\dllcache\iepeers.dll
2009-07-03 10:09 246,272 -------- c:\windows\system32\dllcache\ieproxy.dll
2009-07-03 10:09 386,048 -------- c:\windows\system32\dllcache\iedkcs32.dll
2009-07-03 04:01 173,056 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-06-16 07:36 119,808 -------- c:\windows\system32\t2embed.dll
2009-06-16 07:36 119,808 -------- c:\windows\system32\dllcache\t2embed.dll
2009-06-16 07:36 81,920 -------- c:\windows\system32\fontsub.dll
2009-06-16 07:36 81,920 -------- c:\windows\system32\dllcache\fontsub.dll
2009-06-03 12:09 1,291,264 a------- c:\windows\system32\quartz.dll
2009-06-03 12:09 1,291,264 -------- c:\windows\system32\dllcache\quartz.dll
2009-05-11 22:11 102,912 -------- c:\windows\system32\dllcache\iecompat.dll
2006-02-06 19:19 166 a------- c:\docume~1\hp_owner\applic~1\wklnhst.dat
2008-10-02 10:25 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008100220081003\index.dat

============= FINISH: 21:36:35.79 ===============

descriptionMalwarebytes won't open--Antivirus System PRO blocking it--how can I remove it? EmptyRe: Malwarebytes won't open--Antivirus System PRO blocking it--how can I remove it?7th August 2009, 5:41 am

more_horiz
Origin wrote:
yes there are still some left overs, please do the following:


  • Open HijackThis.
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O1 - Hosts: ::1 localhost
    O1 - Hosts: 91.206.201.8 intsecureprof.microsoft.com
    O1 - Hosts: 91.206.201.8 intsecureprof.com
    O1 - Hosts: 91.206.201.8 ww.intsecureprof.com


  • Press "Fix Checked"
  • Close Hijack This.



  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    Link 1
    Link 2
  • Double click DDS.scr to run.
  • When complete, two logs will open. Save both of the report to your Desktop.
  • Copy and paste DDS.txt back here, I don't need to see attach.txt.


After doing this, the computer was working and then a little late it blue screened. I posted the report for you. Do you think the blue screen was from the original malware?

descriptionMalwarebytes won't open--Antivirus System PRO blocking it--how can I remove it? EmptyRe: Malwarebytes won't open--Antivirus System PRO blocking it--how can I remove it?7th August 2009, 6:10 pm

more_horiz
Hello.
Delete this folder in bold:
c:\program files\bdsnay

How is the machine running now?

descriptionMalwarebytes won't open--Antivirus System PRO blocking it--how can I remove it? EmptyRe: Malwarebytes won't open--Antivirus System PRO blocking it--how can I remove it?7th August 2009, 7:37 pm

more_horiz
It seems fine now. How do I delete that? Do I go to the hijack program again?
Thanks.

descriptionMalwarebytes won't open--Antivirus System PRO blocking it--how can I remove it? EmptyRe: Malwarebytes won't open--Antivirus System PRO blocking it--how can I remove it?7th August 2009, 11:40 pm

more_horiz
No, just find the folder I bolded for you, then right click it > Delete.

descriptionMalwarebytes won't open--Antivirus System PRO blocking it--how can I remove it? EmptyRe: Malwarebytes won't open--Antivirus System PRO blocking it--how can I remove it?8th August 2009, 12:03 am

more_horiz
Ok. I did that. Do I need to do anything else like send you another report?

descriptionMalwarebytes won't open--Antivirus System PRO blocking it--how can I remove it? EmptyRe: Malwarebytes won't open--Antivirus System PRO blocking it--how can I remove it?8th August 2009, 12:16 am

more_horiz
Nope, that should do it.

descriptionMalwarebytes won't open--Antivirus System PRO blocking it--how can I remove it? EmptyRe: Malwarebytes won't open--Antivirus System PRO blocking it--how can I remove it?8th August 2009, 12:48 am

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Thanks!
Webmom

descriptionMalwarebytes won't open--Antivirus System PRO blocking it--how can I remove it? EmptyRe: Malwarebytes won't open--Antivirus System PRO blocking it--how can I remove it?

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