system security 2009`

i'm infected! plese help someone i can't download anything to help and i cant system restore add or remove progarms will nott work plese give me detailed instructions to get rid of this please

Hello tanova71,

Welcome to Geek Police, my name is Origin and I will be helping you today. Please keep the following in mind:

• If you do not get a reply from me or another helper within 2 days, please reply to your topic with the phrase BUMP
  
• If you have any cracked/pirated software in your computer delete them or we will not help you.
  
• Only follow advise from Geek Police Staff and not a regular member.
  
• Do NOT run any tool without Geek Police supervision as it could hinder your system useless.
  

Please download the current version of HijackThis from HERE

• Double click and run the installer.
  
• It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  
• After installing, you should get the user agreement, press accept and Hijack This will run.
  
• Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.
  

i cant download any thing the virus wont aloww it

I see, please do the following:

Please download Ice Sword from HERE

1. Download the zip to your desktop and extract it.
   
2. Open the Ice Sword folder and then launch IceSword.exe.
   
3. Then look in the left hand bottom of the program and press "Registry"
   
4. When the registry list opens, drag the line between the two windows so you can see which registry hive you need.
   
5. Next, open the HKEY_LOCAL_MACHINE, and navigate to the following key:
   
   HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
   
   
6. Now look in the right side pane for two run values that are just random numbers.
   
7. Once you have found the value(s), right click it and press "Delete"
   
8. Okay the prompt and close IceSword.
   

ok ive downloaded it in safe mode. no what?

Origin wrote:

Hello tanova71,\\

I am having the same problems as tanova. I tried to download Hijack this like you recpmmended to tanova but this system security security will not let me open it. Oh what can I do?

Welcome to Geek Police, my name is Origin and I will be helping you today. Please keep the following in mind:

• If you do not get a reply from me or another helper within 2 days, please reply to your topic with the phrase BUMP
  
• If you have any cracked/pirated software in your computer delete them or we will not help you.
  
• Only follow advise from Geek Police Staff and not a regular member.
  
• Do NOT run any tool without Geek Police supervision as it could hinder your system useless.
  

Please download the current version of HijackThis from HERE

• Double click and run the installer.
  
• It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  
• After installing, you should get the user agreement, press accept and Hijack This will run.
  
• Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.
  

I download Hijack even though the security system kept stopping it. I kept restarting it until finally I for it all. Security System 2009 would not let me run it but I kept trying, it was very fustrating but finally I made it and got to run HiJack. It showed 64 items which I checked and clicked fix all. Restarted my computer and to my great relief Security System 2009 was gonw gone gone. My computer is now purring like a kitten. Thank you so much for the advice you gave someone else and I was able to pick up on. Thank You gain.

Last edited by TakeItPlayer on 24th July 2009, 1:07 am; edited 2 times in total (Reason for editing : problem solved)

Hello TakeItPlayer, please start your own topic and I will be glad to help you:)

@Tanova71,

• Open the Ice Sword folder and then launch IceSword.exe.
  
• Then look in the left hand bottom of the program and press "Registry"
  
• When the registry list opens, drag the line between the two windows so you can see which registry hive you need.
  
• Next, open the HKEY_LOCAL_MACHINE, and navigate to the following key:
  
  HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  
  
• Now look in the right side pane for two run values that are just random numbers.
  
• Once you have found the value(s), right click it and press "Delete"
  
• Okay the prompt and close IceSword.