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descriptionTrying to get rid of WinBlueSoft EmptyTrying to get rid of WinBlueSoft

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Hi,
I read your sticky on removing WinBlueSoft, but here is my problem:
I don't believe that WinBlueSoft was able to install anything on my computer, because the files that everyone says will be there (blocker.dll, various files in Program Files, etc.) are not there. So when I do a scan using Marwarebytes or avast! (I updated both with the newest databases), it shows nothing. I ran both in both Normal mode and Safe Mode.

BUT, I am still getting the popups on the lower left and lower right corners from WinSoftBlue saying my computer is infected. Any ideas?

Here is my log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:51:58 PM, on 6/10/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Autodesk\3ds Max 2009\mentalray\satellite\raysat_3dsMax2009_32server.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\RosettaStoneLtdServices\RosettaStoneDaemon.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\WINDOWS\system32\setup2.exe
C:\PROGRA~1\HEWLET~1\Shared\HPQTOA~1.EXE
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Documents and Settings\Herman Murman\Desktop\HiJack(GP)This.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /nodetect
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [setup2.exe] C:\WINDOWS\system32\setup2.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: mental ray 3.6 Satellite for Autodesk 3ds Max 2009 32-bit 32-bit (mi-raysat_3dsMax2009_32) - Unknown owner - C:\Program Files\Autodesk\3ds Max 2009\mentalray\satellite\raysat_3dsMax2009_32server.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: RosettaStoneDaemon - Rosetta Stone Ltd. - C:\Program Files\RosettaStoneLtdServices\RosettaStoneDaemon.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 5803 bytes

descriptionTrying to get rid of WinBlueSoft EmptyRe: Trying to get rid of WinBlueSoft

more_horiz
Hello.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R3 - Default URLSearchHook is missing
    O4 - HKCU\..\Run: [setup2.exe] C:\WINDOWS\system32\setup2.exe


  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

descriptionTrying to get rid of WinBlueSoft EmptyRe: Trying to get rid of WinBlueSoft

more_horiz
Thanks so much! That seems to have done the trick. The Malwarebytes log is below. Would you suggest any other scans I should do or am I probably good now?

Malwarebytes' Anti-Malware 1.37
Database version: 2257
Windows 5.1.2600 Service Pack 3

7/10/2009 4:49:57 PM
mbam-log-2009-07-10 (16-49-57).txt

Scan type: Quick Scan
Objects scanned: 87447
Time elapsed: 3 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\QuickyPlaeyr (Trojan.DNSChanger) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\QuickyPlaeyrSoft (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\WINDOWS\system32\2052 (Malware.Trace) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\gxvxccounter (Trojan.DNSchanger) -> Quarantined and deleted successfully.

descriptionTrying to get rid of WinBlueSoft EmptyRe: Trying to get rid of WinBlueSoft

more_horiz
Hello.


  • Download combofix from here
    Link 1
    Link 2

    1. If you are using Firefox, make sure that your download settings are as follows:

    * Tools->Options->Main tab
    * Set to "Always ask me where to Save the files".

    2. During the download, rename Combofix to Combo-Fix as follows:

    Trying to get rid of WinBlueSoft CF_download_FF

    Trying to get rid of WinBlueSoft CF_download_rename

    3. It is important you rename Combofix during the download, but not after.
    4. Please do not rename Combofix to other names, but only to the one indicated.
    5. Close any open browsers.
    6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • We need to disable your local AV (Anti-virus) before running Combofix.
  • See HERE for how to disable your AV. (Avast!)
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.

    Trying to get rid of WinBlueSoft Rcauto10

  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will then get this next prompt that asks if you want to continue the malware scan, select yes

    Trying to get rid of WinBlueSoft Whatne10

  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

descriptionTrying to get rid of WinBlueSoft EmptyRe: Trying to get rid of WinBlueSoft

more_horiz
ComboFix run with this log:

ComboFix 09-06-09.06 - Herman Murman 07/10/2009 17:21.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1629 [GMT 2:00]
Running from: c:\documents and settings\Herman Murman\Desktop\Combo-Fix.exe
AV: avast! antivirus 4.8.1335 [VPS 090609-0] *On-access scanning disabled* (Outdated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

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c:\windows\10892spa5bot6zb.bin
c:\windows\11304zacktool5219.ocx
c:\windows\11535not-z-virus947.exe
c:\windows\1164059cktoolz97.dll
c:\windows\12480h59ktool201z.ocx
c:\windows\12509haczt5ol3c8.dll
c:\windows\12aa5ackdooz39.exe
c:\windows\13018hack5ool699z.dll
c:\windows\13158szyc9.cpl
c:\windows\13206hzcktool539.exe
c:\windows\13516spamb9tzd5.bin
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c:\windows\5ez9t5reat578.exe
c:\windows\5f05sz5rse2995.dll
c:\windows\5f759zeal158.bin
c:\windows\5faespywa9e252z.cpl
c:\windows\5fe1t95ef37z.dll
c:\windows\5z79spamb5t70b.bin
c:\windows\5zabvir2593.ocx
c:\windows\6019spy4z05.cpl
c:\windows\615abzckdoor539.exe
c:\windows\6187h5cktool95z.cpl
c:\windows\629azdware4655.exe
c:\windows\62f69py5are177z.bin
c:\windows\6339not-a-virus715z.cpl
c:\windows\635bsparse9z19.bin
c:\windows\6394zpyware4385.dll
c:\windows\645b9parze94.dll
c:\windows\650faddware9z07.bin
c:\windows\659thiefz299.bin
c:\windows\6609thiez2215.dll
c:\windows\68e9vi51702z.cpl
c:\windows\69085a9ktzol5cd.exe
c:\windows\6945thief97z9.ocx
c:\windows\6985s9ywarz3102.bin
c:\windows\69dcb5ck9oor15z6.ocx
c:\windows\69z8sp5ware919.dll
c:\windows\6d5zsp9ware2580.dll
c:\windows\6f31zownloa9er21035.cpl
c:\windows\6fdtz9ef8995.dll
c:\windows\6z355dd9are2373.dll
c:\windows\6z64bac9d5or494.exe
c:\windows\7015sp9zse1736.bin
c:\windows\7057zown9oader5662.exe
c:\windows\7300st9al169z5.exe
c:\windows\732f9azkdoo5391.bin
c:\windows\733ethiez1952.exe
c:\windows\740zwo5m9c3.exe
c:\windows\7500spywaz91414.exe
c:\windows\7597zownloade914.ocx
c:\windows\75a85owzloa9er3073.ocx
c:\windows\7639v5rus4z1.dll
c:\windows\769zviru95c5.ocx
c:\windows\7759sparsez056.dll
c:\windows\7829h9ckzool745.dll
c:\windows\79065pzrse151.exe
c:\windows\7952zteal26169.dll
c:\windows\7964doznloade5649.exe
c:\windows\79ffspars51167z.dll
c:\windows\7a9aba5kdooz1227.dll
c:\windows\7b14t59ef142z.cpl
c:\windows\7b4ddownlo5zer1996.exe
c:\windows\7b5z5hreat28349.cpl
c:\windows\7ccd95arse321z.exe
c:\windows\7d3ddow5loadz92703.cpl
c:\windows\7e7dsp9zare155.bin
c:\windows\7fe8bzckd9or1545.ocx
c:\windows\7zb9hief2095.cpl
c:\windows\7zf9ste5l1229.dll
c:\windows\839spar9e2075z.cpl
c:\windows\8556not-azvir9s31.cpl
c:\windows\8986z5rus2939.ocx
c:\windows\8z55spa9bot564.dll
c:\windows\90575ro929z.ocx
c:\windows\90z10spam5ot67d.dll
c:\windows\924325rojz7.bin
c:\windows\925aszea5895.exe
c:\windows\93851hack5ool1z2.exe
c:\windows\9435zor51e.ocx
c:\windows\9505trzj3b9.bin
c:\windows\9519h5cktoz935f.cpl
c:\windows\95515spy50dz.ocx
c:\windows\95595ackt9ol63z.bin
c:\windows\9564not-a-virus27z.dll
c:\windows\9594znot5a-virus590.dll
c:\windows\9685tro97z3.dll
c:\windows\96z4hackt59l4c0.cpl
c:\windows\97075teal1z91.cpl
c:\windows\97354wor5az.exe
c:\windows\98544vzrus715.bin
c:\windows\98599izus2fc.dll
c:\windows\98e55ddwarez56.ocx
c:\windows\99680vzrus25f.cpl
c:\windows\9c25ownl9ader2343z.exe
c:\windows\9ce3downlz5der1584.exe
c:\windows\9d27addware2541z.cpl
c:\windows\bf5spa5se3z739.exe
c:\windows\bfdspywa9z2501.exe
c:\windows\c50steal291z.bin
c:\windows\d05vir1z69.exe
c:\windows\ec9adzwar51722.bin
c:\windows\system32\10058w9rm6z7.bin
c:\windows\system32\10159woz595.dll
c:\windows\system32\10179not-a-vi5zs4649.ocx
c:\windows\system32\10514h5ckzool799.exe
c:\windows\system32\10594s5amzot3f0.cpl
c:\windows\system32\1074h9cztool759.ocx
c:\windows\system32\10968not-a5virzs9d0.bin
c:\windows\system32\10996no5-a9virus3f3z.dll
c:\windows\system32\10a95ac9door821z.ocx
c:\windows\system32\11086vi9usz52.ocx
c:\windows\system32\1155backdoor912z.exe
c:\windows\system32\11593viz5s6cb9.bin
c:\windows\system32\12325zir9s456.bin
c:\windows\system32\12529not-z-viru541e.bin
c:\windows\system32\12604not-azvir9s345.dll
c:\windows\system32\1275stez92328.bin
c:\windows\system32\1292ztroj53c.bin
c:\windows\system32\12945t9ojz20.bin
c:\windows\system32\13037not-5zvi9us216.cpl
c:\windows\system32\1315do5nloa9zr1787.cpl
c:\windows\system32\13492h5cktooz944.ocx
c:\windows\system32\1365spazbo9248.ocx
c:\windows\system32\139499ac5tool5e6z.ocx
c:\windows\system32\13b5threa521993z.dll
c:\windows\system32\1412szarse90685.ocx
c:\windows\system32\1480z9acktool5c5.dll
c:\windows\system32\14927hac5tool1z3.bin
c:\windows\system32\15055t59z179.cpl
c:\windows\system32\15222s9amb5tz78.ocx
c:\windows\system32\15238not-a-9izus515.exe
c:\windows\system32\152699pz5d5.bin
c:\windows\system32\158not-a5v9zus1f9.bin
c:\windows\system32\1595vi9312z.bin
c:\windows\system32\15971zorm29a5.exe
c:\windows\system32\15982zirus4d6.cpl
c:\windows\system32\15990s5zmbot7c6.bin
c:\windows\system32\15c3s5ezl599.exe
c:\windows\system32\162915iruza2.dll
c:\windows\system32\16669zo571c.ocx
c:\windows\system32\16759hacktool2z7.dll
c:\windows\system32\17059parse217z.ocx
c:\windows\system32\17255h9cktool759z.cpl
c:\windows\system32\17524no5za-v9ruse5.cpl
c:\windows\system32\1814159rus3e2z.cpl
c:\windows\system32\1869worz5d.ocx

to be continued...

descriptionTrying to get rid of WinBlueSoft EmptyRe: Trying to get rid of WinBlueSoft

more_horiz
2nd part of combofix log:

c:\windows\system32\18873sp5bz9.ocx
c:\windows\system32\1889bazkd5or269.cpl
c:\windows\system32\191855pazbot5f9.cpl
c:\windows\system32\1935azdware6025.dll
c:\windows\system32\19396spa5zot4c7.bin
c:\windows\system32\19409trzj1155.exe
c:\windows\system32\19493vzru5410.dll
c:\windows\system32\194z5hackt5ol6e1.exe
c:\windows\system32\195215pambot5z79.ocx
c:\windows\system32\195z9py559.exe
c:\windows\system32\1960spywzre2507.bin
c:\windows\system32\1963b5zkdoo955.cpl
c:\windows\system32\1969z5orm19e.dll
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c:\windows\system32\19zadownl5ader2945.dll
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c:\windows\system32\1ddczdd9are21545.dll
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c:\windows\system32\1f23z9ckdoo5277.ocx
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c:\windows\system32\20305virusz59.dll
c:\windows\system32\20735vi5usz79.dll
c:\windows\system32\20736nzt-9-vi5us3a2.bin
c:\windows\system32\21253w9rm4z0.cpl
c:\windows\system32\215725zrus529.bin
c:\windows\system32\21686n9t-a5virus631z.dll
c:\windows\system32\2179w9rmz555.cpl
c:\windows\system32\21996n5t-a-virus5zd.dll
c:\windows\system32\21d1backzo9r825.exe
c:\windows\system32\21zethief3955.ocx
c:\windows\system32\2246spyzar92815.bin
c:\windows\system32\225z4sp554d9.bin
c:\windows\system32\22615spam9ot755z.dll
c:\windows\system32\22659z59mbot212.dll
c:\windows\system32\229szywar95213.ocx
c:\windows\system32\22d6downloa9er5z02.dll
c:\windows\system32\22eest5al2z97.cpl
c:\windows\system32\22z97s95669.exe
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c:\windows\system32\25402troz2579.cpl
c:\windows\system32\25481woz9585.bin
c:\windows\system32\25652tz9j35a.exe
c:\windows\system32\25659vi95s2zf.cpl
c:\windows\system32\258495pambzt6919.dll
c:\windows\system32\25910spamb95zde.bin
c:\windows\system32\259565ot-a-viruszb3.bin
c:\windows\system32\25aabazk9oor2331.cpl
c:\windows\system32\25z45vi9us786.bin
c:\windows\system32\26393spyzd05.bin
c:\windows\system32\26417h5ckz9ol437.dll
c:\windows\system32\26435pazse2970.exe
c:\windows\system32\2659troz199.bin
c:\windows\system32\26657hacktoolz9f.dll
c:\windows\system32\26939wozm2a5.bin
c:\windows\system32\26b2spar9e1z235.ocx
c:\windows\system32\26z4s9ambot1c5.cpl
c:\windows\system32\274225roj5z19.bin
c:\windows\system32\2755zspy987.bin
c:\windows\system32\2759zworm72d.bin
c:\windows\system32\2794zhacktool955.bin
c:\windows\system32\27z23worm598.cpl
c:\windows\system32\28054not-a-9irus494z.bin
c:\windows\system32\28194not-a-9z5us65c.bin
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c:\windows\system32\28765v9zus5a3.bin
c:\windows\system32\289839py5edz.ocx
c:\windows\system32\28az95wnloader2145.exe
c:\windows\system32\28c75zwnloade9664.ocx
c:\windows\system32\29178nzt5a-virus7a9.ocx
c:\windows\system32\29198zo5m48d.cpl
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c:\windows\system32\29862tr5jz9b.cpl
c:\windows\system32\2995895rzs74.cpl
c:\windows\system32\29z99hacktool552.dll
c:\windows\system32\2azavi93156.ocx
c:\windows\system32\2be65ackdoorz239.dll
c:\windows\system32\2d1et5ie9187z.ocx
c:\windows\system32\2e45backdoor294z.exe
c:\windows\system32\2f05s5arse992z.ocx
c:\windows\system32\2f5et5iez32259.exe
c:\windows\system32\2f9zthi5f2943.dll
c:\windows\system32\2fbdsp9rse3z05.exe
c:\windows\system32\2z15t5rea97772.dll
c:\windows\system32\2z265no9-a-virus269.ocx
c:\windows\system32\2z563hackt9o54.cpl
c:\windows\system32\2z5fste9l533.cpl
c:\windows\system32\2z603v95us479.bin
c:\windows\system32\2z64st9al5074.dll
c:\windows\system32\30ea9hie58z8.exe
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c:\windows\system32\32755hie9z63.cpl
c:\windows\system32\32ffback5oorz89.cpl
c:\windows\system32\3509thiefz089.exe
c:\windows\system32\3518threat1z291.ocx
c:\windows\system32\3555dozn9oade52973.cpl
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c:\windows\system32\35avir201z9.bin
c:\windows\system32\35faaddw9rez255.exe
c:\windows\system32\35spzmbot995.exe
c:\windows\system32\3805doz9loader2338.exe
c:\windows\system32\3903s5ea915z2.ocx
c:\windows\system32\3924t5zj12.exe
c:\windows\system32\39516virzs4e9.exe
c:\windows\system32\395spamboz760.exe
c:\windows\system32\395szyware255.cpl
c:\windows\system32\3ae5ste9l52z.dll
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c:\windows\system32\3cdvi5190z.dll
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c:\windows\system32\3ef85p9warez857.ocx
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c:\windows\system32\3z2505py59b.ocx
c:\windows\system32\3z2fv9r12565.ocx
c:\windows\system32\407bsparsz1599.exe
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c:\windows\system32\4555s9ambot5d3z.exe
c:\windows\system32\45599pa5se2z14.cpl
c:\windows\system32\455a59ezl2845.exe
c:\windows\system32\456spa9sez119.cpl
c:\windows\system32\45965zoj15c.bin
c:\windows\system32\4596bac9zoor15565.exe
c:\windows\system32\45caszeal975.exe
c:\windows\system32\45e9spywarz561.cpl
c:\windows\system32\4813v5r993z.cpl
c:\windows\system32\48zaddwar928215.dll
c:\windows\system32\4939spywar931z5.exe
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c:\windows\system32\4aa8thizf2597.dll
c:\windows\system32\4bzdthief1569.dll
c:\windows\system32\4d53dzwnl9ad5r2953.exe
c:\windows\system32\4d66s9ea53z95.exe
c:\windows\system32\4d98vir2z895.dll
c:\windows\system32\5057vi9us1fz.ocx
c:\windows\system32\5059wormeez.cpl
c:\windows\system32\5079zvirus35c.exe
c:\windows\system32\5095not-a-zirus95.bin
c:\windows\system32\50b6tz9ef1541.cpl
c:\windows\system32\51156spambzt195.bin
c:\windows\system32\5151dow9loadez959.cpl
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c:\windows\system32\51564worm589z.cpl
c:\windows\system32\51729vzrus249.bin
c:\windows\system32\520not-a-vir5z396.exe
c:\windows\system32\52272vzrus398.exe
c:\windows\system32\52924s9amboz3d8.exe
c:\windows\system32\52efadd9are2z975.cpl
c:\windows\system32\52zd5d9ware2600.cpl
c:\windows\system32\5319irus5z1.exe
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c:\windows\system32\562a5iz2499.ocx
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c:\windows\system32\5691not-a-9zrus585.exe
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c:\windows\system32\56zs9y708.bin
c:\windows\system32\577th9eatz9577.exe
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c:\windows\system32\5869downlo9dez5727.ocx
c:\windows\system32\588ethrza547019.exe
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c:\windows\system32\5937spyw5re69z.exe
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c:\windows\system32\5d50spa5sz27569.ocx
c:\windows\system32\5da4spzware9534.ocx
c:\windows\system32\5db6thre5t1z8929.exe
c:\windows\system32\5df9sparsez769.dll
c:\windows\system32\5z04hacktool59c.ocx
c:\windows\system32\5z589roj54a.ocx
c:\windows\system32\60c3thze5t199839.bin
c:\windows\system32\6197threat70z5.cpl
c:\windows\system32\6358downlz9de52453.exe
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c:\windows\system32\6599spzrse24395.ocx
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c:\windows\system32\6b89thi5fz950.dll
c:\windows\system32\6bz9v9r3515.bin
c:\windows\system32\6c12d5wnloader9258z.exe
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c:\windows\system32\6z3b5teal3923.exe
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c:\windows\system32\74279dd5arz3269.exe
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c:\windows\system32\9425hacktzol557.exe
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c:\windows\system32\9540tzo5998.exe
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c:\windows\system32\9z821not-a-5irus2c4.dll
c:\windows\system32\9z856viru5490.bin
c:\windows\system32\9z9d5hreat22549.bin
c:\windows\system32\AutoRun.inf
c:\windows\system32\be9vzr555.dll
c:\windows\system32\cd9teal53z6.exe
c:\windows\system32\d9e59r1136z.bin
c:\windows\system32\f3dsp5z9e1365.exe
c:\windows\system32\f59spyzare3578.ocx
c:\windows\system32\setup2.exe
c:\windows\system32\z3387hac5tool43d9.exe
c:\windows\system32\z382th9ef957.exe
c:\windows\system32\z4949wor55b3.cpl
c:\windows\system32\z5525trojd9.ocx
c:\windows\system32\z5aastea91710.bin
c:\windows\system32\z6e8addwa9e3544.ocx
c:\windows\system32\z759steal2249.dll
c:\windows\system32\z7789hac9t5olb0.exe
c:\windows\system32\z9577troj95.bin
c:\windows\system32\z9643s5y1029.bin
c:\windows\system32\z9841not-a-vir5s2e.cpl
c:\windows\system32\z9a4threat59753.exe
c:\windows\system32\za3dsp95se356.dll
c:\windows\system32\zb52threat5395.cpl
c:\windows\system32\zdbathre5t91182.cpl
c:\windows\system32\zf93st95l83.cpl
c:\windows\z0423spambo51479.ocx
c:\windows\z0c99hr5at23931.ocx

descriptionTrying to get rid of WinBlueSoft EmptyRe: Trying to get rid of WinBlueSoft

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part 3 of combofix log:

c:\windows\z1491vi5us769.exe
c:\windows\z190back5oor1640.ocx
c:\windows\z2e4spa59e2512.exe
c:\windows\z4423spy5589.cpl
c:\windows\z505spars9711.cpl
c:\windows\z56b9ownloader2600.cpl
c:\windows\z570spywar59526.dll
c:\windows\z599virus5da.bin
c:\windows\z59ea5dwa9e197.ocx
c:\windows\z5d8addwa9e83.bin
c:\windows\z775th9eat31787.bin
c:\windows\z8bestea928745.bin
c:\windows\z8cste9l1658.bin
c:\windows\z966tr595a.exe
c:\windows\za2dbackd5or9134.cpl
c:\windows\za9ado9nlo5der2126.dll
c:\windows\zee8spyware6509.exe
c:\windows\zfc7th9ef10275.cpl
c:\windows\zfd9ir1735.cpl


.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_GXVXCSERV.SYS
-------\Service_gxvxcserv.sys


((((((((((((((((((((((((( Files Created from 2009-06-10 to 2009-07-10 )))))))))))))))))))))))))))))))
.

2009-07-10 15:11 . 2009-07-10 15:11 -------- d-----w- c:\program files\CCleaner
2009-07-10 15:00 . 2009-07-10 15:00 152576 ----a-w- c:\documents and settings\Herman Murman\Application Data\Sun\Java\jre1.6.0_14\lzma.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-07-10 15:01 . 2009-06-09 14:12 -------- d-----w- c:\program files\Java
2009-06-10 10:50 . 2009-06-10 10:50 401720 ----a-w- C:\HiJack(GP)This.exe
2009-06-10 10:39 . 2009-03-24 20:42 -------- d-----w- c:\program files\Windows Media Connect 2
2009-06-10 10:33 . 2009-02-11 22:44 -------- d-----w- c:\program files\RadarSync
2009-06-09 16:35 . 2009-06-09 16:35 -------- d-----w- c:\program files\Alwil Software
2009-06-09 16:23 . 2009-06-09 13:43 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-06-09 14:11 . 2009-06-09 14:11 152576 ----a-w- c:\documents and settings\Herman Murman\Application Data\Sun\Java\jre1.6.0_13\lzma.dll
2009-06-09 11:59 . 2009-06-09 11:59 -------- d-----w- c:\documents and settings\Herman Murman\Application Data\Malwarebytes
2009-06-09 11:40 . 2009-06-09 11:40 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes
2009-06-09 11:36 . 2009-06-09 11:29 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-06-09 11:29 . 2009-06-09 11:29 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-06-07 04:25 . 2009-03-06 20:30 -------- d-----w- c:\documents and settings\Herman Murman\Application Data\uTorrent
2009-06-05 16:37 . 2009-06-04 16:49 -------- d-----w- c:\program files\Diablo II
2009-06-04 16:51 . 2009-06-04 11:54 -------- d-----w- c:\program files\Common Files\Blizzard Entertainment
2009-06-02 17:00 . 2009-02-18 16:11 -------- d-----w- c:\documents and settings\All Users\Application Data\RosettaStoneLtdServices
2009-06-02 16:10 . 2009-06-02 16:10 -------- d-----w- c:\program files\RosettaStoneLtdServices
2009-05-31 12:29 . 2009-02-11 13:35 -------- d-----w- c:\documents and settings\Herman Murman\Application Data\U3
2009-05-26 11:20 . 2009-06-09 11:29 40160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-26 11:19 . 2009-06-09 11:29 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-05-21 09:33 . 2009-06-09 14:12 410984 ----a-w- c:\windows\system32\deploytk.dll
2009-05-07 15:32 . 2008-04-14 04:41 345600 ----a-w- c:\windows\system32\localspl.dll
2009-04-29 04:46 . 2008-04-14 04:42 666624 ----a-w- c:\windows\system32\wininet.dll
2009-04-29 04:46 . 2008-04-14 04:41 81920 ----a-w- c:\windows\system32\ieencode.dll
2009-04-25 16:20 . 2009-03-05 14:08 721904 ----a-w- c:\windows\system32\drivers\sptd.sys
2009-04-19 19:09 . 2009-02-11 13:45 46840 ----a-w- c:\documents and settings\Herman Murman\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-04-17 12:26 . 2008-04-14 00:00 1847168 ----a-w- c:\windows\system32\win32k.sys
2009-04-15 14:51 . 2008-04-14 04:42 585216 ----a-w- c:\windows\system32\rpcrt4.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LightScribe Control Panel"="c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2009-01-27 2387968]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2006-01-19 1236992]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2007-01-10 472776]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-07-20 7581696]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2006-07-20 86016]
"QlbCtrl.exe"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2007-10-19 202032]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-01-05 413696]
"avast!"="c:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2009-02-05 81000]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-05-21 148888]
"nwiz"="nwiz.exe" - c:\windows\system32\nwiz.exe [2006-07-20 1519616]
"High Definition Audio Property Page Shortcut"="CHDAudPropShortcut.exe" - c:\windows\system32\CHDAudPropShortcut.exe [2006-07-26 61952]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Firaxis Games\\Sid Meier's Civilization 4\\Civilization4.exe"=
"c:\\Program Files\\Firaxis Games\\Sid Meier's Civilization 4\\Warlords\\Civ4Warlords.exe"=
"c:\\Program Files\\Firaxis Games\\Sid Meier's Civilization 4\\Warlords\\Civ4Warlords_PitBoss.exe"=
"c:\\Program Files\\Firaxis Games\\Sid Meier's Civilization 4\\Beyond the Sword\\Civ4BeyondSword.exe"=
"c:\\Program Files\\Firaxis Games\\Sid Meier's Civilization 4\\Beyond the Sword\\Civ4BeyondSword_PitBoss.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Autodesk\\Backburner\\monitor.exe"=
"c:\\Program Files\\Autodesk\\Backburner\\manager.exe"=
"c:\\Program Files\\Autodesk\\Backburner\\server.exe"=
"c:\\Program Files\\Autodesk\\3ds Max 2009\\3dsmax.exe"=
"c:\program files\RosettaStoneLtdServices\RosettaStoneLtdServices.exe"= c:\program files\RosettaStoneLtdServices\RosettaStoneLtdServices.exe:127.0.0.1/255.255.255.255:Enabled:Rosetta Stone Ltd Services
"c:\program files\RosettaStoneLtdServices\RosettaStoneDaemon.exe"= c:\program files\RosettaStoneLtdServices\RosettaStoneDaemon.exe:127.0.0.1/255.255.255.255:Enabled:Rosetta Stone Daemon

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [6/9/2009 6:36 PM 114768]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [6/9/2009 6:36 PM 20560]
R2 mi-raysat_3dsMax2009_32;mental ray 3.6 Satellite for Autodesk 3ds Max 2009 32-bit 32-bit;c:\program files\Autodesk\3ds Max 2009\mentalray\satellite\raysat_3dsMax2009_32server.exe [3/10/2008 1:04 AM 65536]
R2 RosettaStoneDaemon;RosettaStoneDaemon;c:\program files\RosettaStoneLtdServices\RosettaStoneDaemon.exe [4/25/2009 8:45 PM 443712]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
"c:\program files\Common Files\LightScribe\LSRunOnce.exe"
.
Contents of the 'Scheduled Tasks' folder

2009-06-05 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 10:34]
.
.
------- Supplementary Scan -------
.
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\Herman Murman\Application Data\Mozilla\Firefox\Profiles\et04pccq.default\
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-07-10 17:26
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(2808)
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\WLTRYSVC.EXE
c:\windows\system32\BCMWLTRY.EXE
c:\program files\Alwil Software\Avast4\aswUpdSv.exe
c:\program files\Alwil Software\Avast4\ashServ.exe
c:\program files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\windows\system32\nvsvc32.exe
c:\program files\Hewlett-Packard\Shared\hpqWmiEx.exe
c:\windows\system32\rundll32.exe
c:\progra~1\HEWLET~1\Shared\HPQTOA~1.EXE
.
**************************************************************************
.
Completion time: 2009-07-10 17:28 - machine was rebooted
ComboFix-quarantined-files.txt 2009-07-10 15:28

Pre-Run: 1,623,388,160 bytes free
Post-Run: 1,985,191,936 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

868 --- E O F --- 2009-07-10 14:51

descriptionTrying to get rid of WinBlueSoft EmptyRe: Trying to get rid of WinBlueSoft

more_horiz
Hello.

  • Now open a new notepad file.
  • Input this into the notepad file:

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\software\microsoft\security center]
    "AntiVirusOverride"=-


  • Save this as fix.reg, save it to your desktop.
  • Double click fix.reg to run it.
  • Select yes to the registry merge prompt.

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /u

Trying to get rid of WinBlueSoft CF_Cleanup

This will also reset your restore points.

How is the machine running now?

descriptionTrying to get rid of WinBlueSoft EmptyRe: Trying to get rid of WinBlueSoft

more_horiz
I haven't been getting any of the popups or other issues ever since running Hijack This/Malwarebytes. I'm curious what the other steps of Combofix/the registry entry were for, but you probably have more important issues to get to than explaining this. Regardless, thanks so much for the step-by-step (and free!) help.

If I might trouble you for one more bit of advice. For the future to keep my computer running well, my plan is Avast! for virus protection and CCleaner for cleaning the registry. Do you think CCleaner is a good idea (for someone who knows next to nothing about registries and what it will delete)?

descriptionTrying to get rid of WinBlueSoft EmptyRe: Trying to get rid of WinBlueSoft

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No, I do not recommend registry cleaners because they are too dangerous. If they delete one wrong key, your OS may fail to boot ever again.

descriptionTrying to get rid of WinBlueSoft EmptyRe: Trying to get rid of WinBlueSoft

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Great. Thanks for the advice and all the prompt help! My computer is running great. I'll tell everyone I know who has any virus problems.

Cheers!

descriptionTrying to get rid of WinBlueSoft EmptyRe: Trying to get rid of WinBlueSoft

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Helo.
Please update Avast, it's not up to date.

descriptionTrying to get rid of WinBlueSoft EmptyRe: Trying to get rid of WinBlueSoft

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When I try to update Avast (I have it registered), I get these messages:
When I try to update the virus database:

Information about current update:
Total time: 2 s

- Vps: Already up to date
(current version 090609-0)

Server: a903sm.avast.com (209.62.112.178)
Downloaded files: 2 (0.02 KB)
Download time: 1 s

When I try to update the program:

Information about current update:
Total time: 3 s

- Program: Already up to date
(current version 4.8.1335)
- Vps: Already up to date
(current version 090609-0)

Server: download666.avast.com (70.85.97.154)
Downloaded files: 2 (0.02 KB)

Is there a new version it is not showing me?

descriptionTrying to get rid of WinBlueSoft EmptyRe: Trying to get rid of WinBlueSoft

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Not sure. Try uninstalling it, then re-install it, but download a new installer.

descriptionTrying to get rid of WinBlueSoft EmptyRe: Trying to get rid of WinBlueSoft

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Can you let me know what the newest version is so I know if it works right?

Thanks!

descriptionTrying to get rid of WinBlueSoft EmptyRe: Trying to get rid of WinBlueSoft

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Looks like it is up to date. The website show the newest stats and they match yours.

descriptionTrying to get rid of WinBlueSoft EmptyRe: Trying to get rid of WinBlueSoft

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