winbluesoft got me!

help me please!

i downloaded hijack and installed it, but it wont let me scan..

Hello.

• Open HijackThis.
  
• When Hijack This opens, click "Open the Misc Tools section"
  
• Then select "Delete a file on reboot..."
  
• Then find and select this file: C:\windows\system32\blocker.dll
  
• Select okay and select yes to reboot.
  

After reboot, see if you can scan now.

i cant open hijackthis

Hello.

Please then reboot your computer in Safe Mode by doing the following :

• Restart your computer
  
• After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  
• Instead of Windows loading as normal, the Advanced Options Menu should appear;
  
• Select the first option, to run Windows in Safe Mode, then press Enter.
  
• Choose your usual account.
  

Try opening Hijack This in safe mode.

still no good

"sUBs"?

Developed by sUBs.

whatever file i download to my desktop, wont open when i double click it.

Can you try the following:

• Download combofix from here
  Link 1
  Link 2
  

1. If you are using Firefox, make sure that your download settings are as follows:

* Tools->Options->Main tab
* Set to "Always ask me where to Save the files".

2. During the download, rename Combofix to Combo-Fix as follows:





3. It is important you rename Combofix during the download, but not after.
4. Please do not rename Combofix to other names, but only to the one indicated.
5. Close any open browsers.
6. We need to disable your local AV (Anti-virus) before running Combofix.

• See HERE for how to disable your AV. (Mcafee)
  
• Double click on ComboFix.exe.
  
• Follow the prompts. NOTE:
  
• ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
  ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***
  
• Allow combofix to run
  
• Post C:\combofix.txt back here.
  
  Note:
  Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
  

same thing, wont open.

Can you try running MGTools? info and link here:
http://forums.majorgeeks.com/showthread.php?t=137630