Packed.Win32.krapq

I have this virus on my computer that I have pinpointed but am not able to delete. It is Packed.Win32.glrvk.krapq
It constantly reproduces itself and I don't know what to do.

Also, both Firefox and Internet Explorer no longer open on my computer. When I open Firefox it pops up a screen saying Firefox has crashed. When I open Internet Explorer, it says Internet explorer has a problem and must shut down. I have internet but no programs to run it in. So I am not able to uninstall them and install new ones, cause I can't get on the internet to install them. What can I do?

Thank you

Hello,

Are you able to post a HijackThis log? http://www.geekpolice.net/virus-spyware-malware-removal-f11/read-this-before-posting-t3821.htm