win32/cryptor problems

Hello,

My computer is badly infected. It started with the antivirus notice and then AVG found win32/cryptor, but couldn't fix it. It has disabled malware and won't let superspy download. It has blocked my internet access (through Internet Explorer and Mozilla), and the last time I tried to reboot it seemed stuck so I turned off the computer and disconnected the internet for fear of doing more damage.

I read your information about updating java and such, but am afraid to turn on my computer, and not sure it will even boot up. This second computer I am using is old, but apparently not infected, so, at the moment, it is my lifeline to help.

Please help. I am not geeky so need very detailed instructions in common English terminology. Thanks.

Ruth

Please download the current version of HijackThis from HERE

• Double click and run the installer.
  
• It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  
• After installing, you should get the user agreement, press accept and Hijack This will run.
  
• Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.
  

This is assuming my computer will boot up and I can access the internet--which I was not able to do previously.

Do you have any suggestions for getting my computer to boot up if the virus is preventing this, or what to do if I can't access the internet?

If the machine refuses to boot, our best hope would be using a boot disc.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:50:00 PM, on 5/30/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\PROGRA~1\Ahead\Ahead\data\Xtras\mssysmgr.exe
C:\Program Files\Pinnacle\Shared Files\Programs\Remote\Remoterm.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\House\Application Data\winav.exe
C:\Program Files\ScannerU\AM32.exe
C:\Program Files\Logitech\SetPoint\KEM.exe
C:\Program Files\OpenOffice.org1.1.4\program\soffice.exe
C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?fr=fp-yie8
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?fr=fp-yie8
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O1 - Hosts: ::1 localhost
O1 - Hosts: 91.212.65.122 browser-security.microsoft.com
O1 - Hosts: 91.212.65.122 spyware-protector-2009.com
O1 - Hosts: 91.212.65.122 www.spyware-protector-2009.com
O1 - Hosts: 91.212.65.122 secure.spyware-protector-2009.com
O1 - Hosts: 91.212.65.122 knocker
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Webshots Toolbar - {C17590D2-ECB4-4b15-8820-F58798DCC118} - C:\Program Files\Webshots\WSToolbar4IE.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [EPSON Stylus Photo R300 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE /P30 "EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300"
O4 - HKLM\..\Run: [EPSON Stylus Photo R300 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE /P39 "EPSON Stylus Photo R300 Series (Copy 1)" /O5 "LPT3:" /M "Stylus Photo R300"
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\Ahead\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [PMCRemote] C:\Program Files\Pinnacle\Shared Files\Programs\Remote\Remoterm.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AVScan] C:\Documents and Settings\House\Application Data\winav.exe
O4 - Startup: OpenOffice.org 1.1.4.lnk = C:\Program Files\OpenOffice.org1.1.4\program\quickstart.exe
O4 - Global Startup: Action Manager 32.lnk = C:\Program Files\ScannerU\AM32.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe
O8 - Extra context menu item: &Webshots Photo Search - res://C:\Program Files\Webshots\WSToolbar4IE.dll/MENUSEARCH.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1230346030187
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Filter hijack: text/html - {35dca057-b03a-4bab-818c-f3210a3f0bd2} - C:\WINDOWS\system32\mst122.dll
O20 - AppInit_DLLs: olzlin.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 9070 bytes

Hello.

I see you have Viewpoint software installed.

Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". Read this article: here and here

I suggest you remove the program now.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs if present.

• Java 6 Update 2
  
• Viewpoint Manager (remove only)
  
• Viewpoint Media Player
  
• Viewpoint Toolbar
  

Next,

• Open HijackThis
  
• Choose "Do a system scan only"
  
• Check the boxes in front of these lines:
  
  
  R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
  O1 - Hosts: ::1 localhost
  O1 - Hosts: 91.212.65.122 browser-security.microsoft.com
  O1 - Hosts: 91.212.65.122 spyware-protector-2009.com
  O1 - Hosts: 91.212.65.122 www.spyware-protector-2009.com
  O1 - Hosts: 91.212.65.122 secure.spyware-protector-2009.com
  O1 - Hosts: 91.212.65.122 knocker
  O4 - HKCU\..\Run: [AVScan] C:\Documents and Settings\House\Application Data\winav.exe
  O18 - Filter hijack: text/html - {35dca057-b03a-4bab-818c-f3210a3f0bd2} - C:\WINDOWS\system32\mst122.dll
  O20 - AppInit_DLLs: olzlin.dll
  
  
  
• Press "Fix Checked"
  
• Close Hijack This.
  

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

Post the contents of the MBAM Log.

Ok, I followed your instructions up to "Download Malwarebytes' Anti-Malware from HERE, but now I can't access the internet. I can't even get the hourglass sign, just nothing happens, even though my computer says the internet is connected.

After I pressed "Fix checked" on Hijack, again, it didn't seem that anything happened, but when I went back and checked all but one of the files was gone. So I deleted that file singly. I was trying to be very careful and only delete the requested files, but now I'm wondering if I deleted something wrong, because I do remember it asking if I wanted to delete those 10 files, and that is the number listed.

What next?

Please download WinSockFix from here and run it:

http://files.snapfiles.com/localdl834/WinsockxpFix.exe

Is your internet connection back?

How can I download something when I can't access the internet?

This computer (that I'm writing this on) is connected to the internet through the same line and it works fine. My main computer (that is infected) says the internet is connected, but nothing happens when I try to go online.

DO you have a USB drive you can use or a cd?

I was able to get into the internet through Mozilla Firefox, so I'm going to continue with your instructions from the Malware point.

Malware still won't download properly. I clicked on the mbam-setup.exe and it got to "finishing installation" and is stalled. I can't close it or do anything with it.

Should I proceed to the winsockfix?

I ran winsockfix and now not only can I not access the internet through internet explorer, but I can't access it through Mozilla Firefox. When I click on internet explorer, it doesn't do anything. When I click on Mozilla, it flashes on and then disappears. What next?

OK, I was finally able to get in through Mozilla, but malware still won't install properly. It keeps stalling at the "finishing installation" point.

Also, the site you sent me to for winsockfix said it had been moved. Was this the right location?

Thanks for your help.

I've downloaded malwarebytes several times. The last time it said it finished downloading, but when I try to run it nothing happens.

Here's my latest hijack list. Do you see anything that needs to be removed? Thanks.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:03:26 PM, on 6/5/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\WINDOWS\Mixer.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\PROGRA~1\Ahead\Ahead\data\Xtras\mssysmgr.exe
C:\Program Files\Pinnacle\Shared Files\Programs\Remote\Remoterm.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ScannerU\AM32.exe
C:\Program Files\Logitech\SetPoint\KEM.exe
C:\Program Files\OpenOffice.org1.1.4\program\soffice.exe
C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Documents and Settings\House\Desktop\HijackThis.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\Iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?fr=fp-yie8
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?fr=fp-yie8
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [EPSON Stylus Photo R300 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE /P30 "EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300"
O4 - HKLM\..\Run: [EPSON Stylus Photo R300 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE /P39 "EPSON Stylus Photo R300 Series (Copy 1)" /O5 "LPT3:" /M "Stylus Photo R300"
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\Ahead\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [PMCRemote] C:\Program Files\Pinnacle\Shared Files\Programs\Remote\Remoterm.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: OpenOffice.org 1.1.4.lnk = C:\Program Files\OpenOffice.org1.1.4\program\quickstart.exe
O4 - Global Startup: Action Manager 32.lnk = C:\Program Files\ScannerU\AM32.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe
O8 - Extra context menu item: &Webshots Photo Search - res://C:\Program Files\Webshots\WSToolbar4IE.dll/MENUSEARCH.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1230346030187
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Filter hijack: text/html - {35dca057-b03a-4bab-818c-f3210a3f0bd2} - C:\WINDOWS\system32\mst122.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Unknown owner - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe (file missing)

--
End of file - 7935 bytes

I still can't get malwarebytes to download and run, and now my AVG won't run--it just stops part way through the scan.

Can you help?

Hello.
Did you run Combofix?

I downloaded combo-fix and disabled AVG. When I try to run combofix I get a "Disclaimer of Warranty on Software". Since that is not mentioned in your instructions, I'm afriad to hit "yes".

Should I click "Yes"?

Yes, it's just a legal thing.

OK. Ran combofix and it installed the recovery console.

Then it said there was rootkit activity in needed to reboot, so it is doing that now. There was a list of files I had to copy down (it said it might need them later).

Does this sound like I'm on the right path? Thanks.

Yes, that's right.

Don't bother noting down the rootkits name, I already known of the rootkits presence.

Your site says my file is too big to post so I'm going to try and do it in sections (although I have no idea how big is too big).

ComboFix 09-06-05.02 - House 06/05/2009 14:39.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.959.614 [GMT -5:00]
Running from: c:\documents and settings\House\Desktop\Combo-Fix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\docume~1\House\LOCALS~1\Temp\tmp1.tmp
c:\docume~1\House\LOCALS~1\Temp\tmp2.tmp
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
c:\documents and settings\House\Local Settings\Temporary Internet Files\fbk.sts
c:\program files\INSTALL.LOG
c:\windows\emMON.exe
c:\windows\IE4 Error Log.txt
c:\windows\system32\drivers\UACdvjwygrgoeaqnxr.sys
c:\windows\system32\UACamvmprihgberkyo.log
c:\windows\system32\UACdqlrbtjryeyoucr.dll
c:\windows\system32\UACfkvkaxejbnmxwie.dll
c:\windows\system32\uacinit.dll
c:\windows\system32\UACmlfelkfyrgilncr.dll
c:\windows\system32\UACpwuaoydetiwjlln.dat
c:\windows\system32\UACsqcmajydgqjpods.dll
c:\windows\system32\UACudcganddvawpmnm.log
c:\windows\system32\UACvrdunvqommxevfd.log
c:\windows\system32\UACxocwkxjtqpvkvpv.dll
c:\windows\wiaserviv.log

----- BITS: Possible infected sites -----

hxxp://downloadsoftwareserver.com
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_UACd.sys


((((((((((((((((((((((((( Files Created from 2009-05-05 to 2009-06-05 )))))))))))))))))))))))))))))))
.

2009-06-05 18:58 . 2009-06-05 18:58 3017688 ----a-w- c:\program files\Combo-Fix.exe
2009-06-05 01:41 . 2008-12-26 19:33 102664 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2009-06-05 01:41 . 2009-05-26 18:20 40160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-05 01:41 . 2009-06-05 01:41 -------- d-----w- c:\program files\Malb
2009-06-05 01:41 . 2009-05-26 18:19 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-05-31 02:07 . 2009-05-31 02:07 -------- d-----w- c:\program files\malwarebytes
2009-05-30 22:49 . 2009-05-30 22:49 -------- d-----w- c:\program files\Trend Micro
2009-05-30 22:49 . 2009-05-30 22:49 812344 ----a-w- c:\program files\HJTInstall.exe
2009-05-26 17:43 . 2009-05-26 17:53 -------- d-----w- c:\program files\grandma'scookies
2009-05-26 17:41 . 2009-05-26 17:41 2967800 ----a-w- c:\program files\grandma'scookies.exe
2009-05-26 15:07 . 2009-05-26 15:07 -------- d-sh--w- c:\windows\system32\config\systemprofile\IETldCache
2009-05-26 05:17 . 2009-06-05 17:13 3371384 ----a-w- c:\program files\mbam-setup.exe
2009-05-20 23:50 . 2009-05-20 23:50 -------- d-----w- c:\documents and settings\House\My Money
2009-05-20 14:35 . 2009-05-20 14:35 -------- d-sh--w- c:\documents and settings\House\IECompatCache
2009-05-16 23:43 . 2009-06-05 02:16 0 ----a-w- c:\documents and settings\House\Local Settings\Application Data\prvlcl.dat

.

Next section:

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-06-05 18:52 . 2005-11-05 14:32 -------- d-----w- c:\program files\OpenOffice.org1.1.4
2009-06-02 02:02 . 2006-08-02 02:15 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
2009-05-31 01:10 . 2005-11-02 02:57 -------- d-----w- c:\documents and settings\All Users\Application Data\Viewpoint
2009-05-26 18:00 . 2008-12-26 20:15 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-05-26 04:50 . 2009-05-26 04:50 180 ----a-w- c:\docume~1\House\APPLIC~1\asd.bat
2009-05-21 19:55 . 2005-11-02 00:31 -------- d-----w- c:\documents and settings\All Users\Application Data\DVD Shrink
2009-05-15 00:47 . 2008-05-07 23:59 60744 ----a-w- c:\documents and settings\House\g2mdlhlpx.exe
2009-05-02 13:09 . 2009-04-04 15:03 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2009-05-02 13:09 . 2009-04-04 15:03 325896 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-05-02 13:09 . 2009-04-04 15:03 27784 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-05-02 13:09 . 2009-04-04 15:03 108552 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-04-07 17:44 . 2009-04-07 17:44 -------- d-----w- c:\docume~1\House\APPLIC~1\Amazon
2009-04-07 17:43 . 2009-04-07 17:43 -------- d-----w- c:\program files\Amazon
2009-03-24 19:54 . 2009-03-24 19:54 75048 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 8.1.0.52\SetupAdmin.exe
2009-03-11 01:24 . 2009-03-11 01:22 2323733 ----a-w- c:\documents and settings\Ruth\eeap[1].zip
2009-03-11 01:23 . 2009-03-11 01:23 2323733 ----a-w- c:\documents and settings\Ruth\Edwardian Apron ePattern.zip
2009-03-08 09:34 . 2004-01-08 20:23 914944 ----a-w- c:\windows\system32\wininet.dll
2009-03-08 09:34 . 2001-08-23 12:00 43008 ----a-w- c:\windows\system32\licmgr10.dll
2009-03-08 09:33 . 2001-08-23 12:00 18944 ----a-w- c:\windows\system32\corpol.dll
2009-03-08 09:33 . 2001-08-23 12:00 420352 ----a-w- c:\windows\system32\vbscript.dll
2009-03-08 09:32 . 2001-08-23 12:00 72704 ----a-w- c:\windows\system32\admparse.dll
2009-03-08 09:32 . 2001-08-23 12:00 71680 ----a-w- c:\windows\system32\iesetup.dll
2009-03-08 09:31 . 2001-08-23 12:00 34816 ----a-w- c:\windows\system32\imgutil.dll
2009-03-08 09:31 . 2001-08-23 12:00 48128 ----a-w- c:\windows\system32\mshtmler.dll
2009-03-08 09:31 . 2001-08-23 12:00 45568 ----a-w- c:\windows\system32\mshta.exe
2009-03-08 09:22 . 2001-08-23 12:00 156160 ----a-w- c:\windows\system32\msls31.dll
2003-12-18 16:33 . 2006-04-07 06:27 20102 ----a-w- c:\program files\Readme.txt
2003-09-03 12:46 . 2006-04-07 06:27 10960 ----a-w- c:\program files\EULA.txt
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PhotoShow Deluxe Media Manager"="c:\progra~1\Ahead\Ahead\data\Xtras\mssysmgr.exe" [2004-05-12 196608]
"PMCRemote"="c:\program files\Pinnacle\Shared Files\Programs\Remote\Remoterm.exe" [2007-02-13 253000]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-04-30 13508608]
"MMTray"="c:\program files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [2005-05-10 110592]
"EPSON Stylus Photo R300 Series"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE" [2003-06-04 99840]
"EPSON Stylus Photo R300 Series (Copy 1)"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE" [2003-06-04 99840]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-11-07 111936]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-01-05 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-03-13 342312]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-05-02 1947928]
"nwiz"="nwiz.exe" - c:\windows\system32\nwiz.exe [2008-04-30 1630208]
"C-Media Mixer"="Mixer.exe" - c:\windows\mixer.exe [2004-02-26 1855488]
"RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.exe [2008-04-30 16859136]

c:\documents and settings\House\Start Menu\Programs\Startup\
OpenOffice.org 1.1.4.lnk - c:\program files\OpenOffice.org1.1.4\program\quickstart.exe [2004-10-28 61440]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Action Manager 32.lnk - c:\program files\ScannerU\AM32.exe [2008-8-18 57344]
Logitech SetPoint.lnk - c:\program files\Logitech\SetPoint\KEM.exe [2007-5-30 581632]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-05-02 13:09 11952 ----a-w- c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Logitech Desktop Messenger.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Logitech Desktop Messenger.lnk
backup=c:\windows\pss\Logitech Desktop Messenger.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"="1"
"UpdatesDisableNotify"="1"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\SAGENT4.EXE"=
"c:\\Program Files\\World of Warcraft\\WoW-1.8.4-enUS-downloader.exe"=
"c:\\WINDOWS\\system32\\dpnsvr.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\backWeb-8876480.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgnsx.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"6112:TCP"= 6112:TCP:war3

R0 iteraid;ITERAID_Service_Install;c:\windows\system32\drivers\iteraid.sys [8/18/2008 12:51 PM 24971]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [4/4/2009 10:03 AM 325896]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [4/4/2009 10:03 AM 108552]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [4/4/2009 10:03 AM 298776]
R2 BulkUsb;%BULKUSB.SvcDesc%;c:\windows\system32\drivers\usbscan.sys [11/1/2005 7:34 PM 15104]
S3 SetupNTGLM7X;SetupNTGLM7X;\??\d:\ntglm7x.sys --> d:\NTGLM7X.sys [?]
S4 Viewpoint Manager Service;Viewpoint Manager Service;"c:\program files\Viewpoint\Common\ViewpointService.exe" --> c:\program files\Viewpoint\Common\ViewpointService.exe [?]

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{A509B1FF-37FF-4bFF-8CFF-4F3A747040FF}]
c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,LaunchINFSectionEx c:\program files\Internet Explorer\clrtour.inf,DefaultInstall.ResetTour,,12
.
Contents of the 'Scheduled Tasks' folder

2009-05-26 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 17:34]
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-Aim6 - (no file)
SafeBoot-procexp90.Sys

Last section:

------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/?fr=fp-yie8
IE: &Webshots Photo Search - c:\program files\Webshots\WSToolbar4IE.dll/MENUSEARCH.HTM
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
Trusted Zone: musicmatch.com\online
FF - ProfilePath - c:\docume~1\House\APPLIC~1\Mozilla\Firefox\Profiles\rn59afwf.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - www.yahoo.com
FF - component: c:\program files\AVG\AVG8\Firefox\components\avgssff.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npgcplug.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npunagi2.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-06-05 14:46
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{47629D4B-2AD3-4e50-B716-A66C15C63153}\InprocServer32*]
"ThreadingModel"="Apartment"
@="c:\\WINDOWS\\system32\\OLE32.DLL"
"cd042efbbd7f7af1647644e76e06692b"=hex:c8,28,51,af,b0,29,a3,98,c0,10,9d,bc,f2,
ab,b1,6d,e2,63,26,f1,3f,c8,ff,68,97,f0,67,45,04,97,34,a3,e2,63,26,f1,3f,c8,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{604BB98A-A94F-4a5c-A67C-D8D3582C741C}\InprocServer32*]
"ThreadingModel"="Apartment"
@="c:\\WINDOWS\\system32\\OLE32.DLL"
"bca643cdc5c2726b20d2ecedcc62c59b"=hex:6a,9c,d6,61,af,45,84,18,06,1d,f4,29,b3,
08,01,a6,6a,9c,d6,61,af,45,84,18,15,2d,fd,0f,9e,c3,ab,c7,6a,9c,d6,61,af,45,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{684373FB-9CD8-4e47-B990-5A4466C16034}\InprocServer32*]
"ThreadingModel"="Apartment"
@="c:\\WINDOWS\\system32\\OLE32.DLL"
"2c81e34222e8052573023a60d06dd016"=hex:ff,7c,85,e0,43,d4,0e,fe,ec,cd,92,07,5d,
9b,fd,d2,ff,7c,85,e0,43,d4,0e,fe,35,02,d1,e1,fd,40,49,db,ff,7c,85,e0,43,d4,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{74554CCD-F60F-4708-AD98-D0152D08C8B9}\InprocServer32*]
"ThreadingModel"="Apartment"
@="c:\\WINDOWS\\system32\\OLE32.DLL"
"2582ae41fb52324423be06337561aa48"=hex:86,8c,21,01,be,91,eb,e7,6b,5c,97,d5,2a,
66,83,6f,86,8c,21,01,be,91,eb,e7,34,c6,1a,04,3a,22,3d,75,86,8c,21,01,be,91,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{7EB537F9-A916-4339-B91B-DED8E83632C0}\InprocServer32*]
"ThreadingModel"="Apartment"
@="c:\\WINDOWS\\system32\\OLE32.DLL"
"caaeda5fd7a9ed7697d9686d4b818472"=hex:cd,44,cd,b9,a6,33,6c,cd,3c,07,17,5b,c0,
06,aa,fb,f5,1d,4d,73,a8,13,5c,05,45,58,ee,39,f5,f4,b7,50,f5,1d,4d,73,a8,13,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{948395E8-7A56-4fb1-843B-3E52D94DB145}\InprocServer32*]
"ThreadingModel"="Apartment"
@="c:\\WINDOWS\\system32\\OLE32.DLL"
"a4a1bcf2cc2b8bc3716b74b2b4522f5d"=hex:df,20,58,62,78,6b,cf,c8,98,f3,42,ad,f3,
77,bf,11,df,20,58,62,78,6b,cf,c8,1d,49,af,a9,1b,c7,29,18,df,20,58,62,78,6b,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{AC3ED30B-6F1A-4bfc-A4F6-2EBDCCD34C19}\InprocServer32*]
"ThreadingModel"="Apartment"
@="c:\\WINDOWS\\system32\\OLE32.DLL"
"4d370831d2c43cd13623e232fed27b7b"=hex:fb,a7,78,e6,12,2f,9a,ea,f1,da,5d,43,69,
fc,33,87,fb,a7,78,e6,12,2f,9a,ea,75,34,9f,5b,e6,9a,49,6e,fb,a7,78,e6,12,2f,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{DE5654CA-EB84-4df9-915B-37E957082D6D}\InprocServer32*]
"ThreadingModel"="Apartment"
@="c:\\WINDOWS\\system32\\OLE32.DLL"
"1d68fe701cdea33e477eb204b76f993d"=hex:01,3a,48,fc,e8,04,4a,f1,a3,c4,8f,93,4d,
e2,24,48,01,3a,48,fc,e8,04,4a,f1,b3,06,53,b9,d2,9a,a7,ed,01,3a,48,fc,e8,04,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{E39C35E8-7488-4926-92B2-2F94619AC1A5}\InprocServer32*]
"ThreadingModel"="Apartment"
@="c:\\WINDOWS\\system32\\OLE32.DLL"
"1fac81b91d8e3c5aa4b0a51804d844a3"=hex:f6,0f,4e,58,98,5b,89,c9,3e,ad,a7,75,0a,
73,59,6e,f6,0f,4e,58,98,5b,89,c9,0e,e2,12,03,7e,f0,1a,21,f6,0f,4e,58,98,5b,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{EACAFCE5-B0E2-4288-8073-C02FF9619B6F}\InprocServer32*]
"ThreadingModel"="Apartment"
@="c:\\WINDOWS\\system32\\OLE32.DLL"
"f5f62a6129303efb32fbe080bb27835b"=hex:3d,ce,ea,26,2d,45,aa,78,75,7e,fa,c1,7c,
83,0d,df,3d,ce,ea,26,2d,45,aa,78,28,22,ed,b2,13,7a,36,bb,3d,ce,ea,26,2d,45,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{F8F02ADD-7366-4186-9488-C21CB8B3DCEC}\InprocServer32*]
"ThreadingModel"="Apartment"
@="c:\\WINDOWS\\system32\\OLE32.DLL"
"fd4e2e1a3940b94dceb5a6a021f2e3c6"=hex:f8,31,0f,a9,5f,a0,ec,fb,88,69,79,71,71,
67,17,11,2a,b7,cc,b5,b9,7f,41,e7,54,56,3f,c6,a6,5d,12,03,2a,b7,cc,b5,b9,7f,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{FEE45DE2-A467-4bf9-BF2D-1411304BCD84}\InprocServer32*]
"ThreadingModel"="Apartment"
@="c:\\WINDOWS\\system32\\OLE32.DLL"
"8a8aec57dd6508a385616fbc86791ec2"=hex:fa,ea,66,7f,d4,3b,6b,70,9f,34,f0,5f,b4,
3e,3d,a9,6c,43,2d,1e,aa,22,2f,9c,44,c6,a9,43,3b,40,6e,b5,6c,43,2d,1e,aa,22,\
.
Completion time: 2009-06-05 14:48
ComboFix-quarantined-files.txt 2009-06-05 19:47

Pre-Run: 64,512,819,200 bytes free
Post-Run: 66,099,007,488 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn /usepmtimer

253 --- E O F --- 2009-06-02 01:57

Hello.

Now open a new notepad file.
Input this into the notepad file:

Driver::
Viewpoint Manager Service

File::
c:\docume~1\House\APPLIC~1\asd.bat

Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=-
"UpdatesDisableNotify"=-

Save this as CFScript.txt, save it to your desktop also.
Then drag and drop CFScript.txt into combofix as seen below:


This will open combofix again, agree to it's terms and allow it to run.
It may want to reboot after it's done. (It will warn you if it wants to)
Post the resulting log back here.

ComboFix 09-06-05.03 - House 06/05/2009 16:28.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.959.507 [GMT -5:00]
Running from: c:\documents and settings\House\Desktop\Combo-Fix.exe
Command switches used :: c:\documents and settings\House\Desktop\CFScript.txt
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
* Created a new restore point

FILE ::
"c:\docume~1\House\APPLIC~1\asd.bat"
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_VIEWPOINT_MANAGER_SERVICE
-------\Service_Viewpoint Manager Service


((((((((((((((((((((((((( Files Created from 2009-05-05 to 2009-06-05 )))))))))))))))))))))))))))))))
.

2009-06-05 18:58 . 2009-06-05 18:58 3017688 ----a-w- c:\program files\Combo-Fix.exe
2009-06-05 01:41 . 2008-12-26 19:33 102664 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2009-06-05 01:41 . 2009-05-26 18:20 40160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-05 01:41 . 2009-06-05 01:41 -------- d-----w- c:\program files\Malb
2009-06-05 01:41 . 2009-05-26 18:19 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-05-31 02:07 . 2009-05-31 02:07 -------- d-----w- c:\program files\malwarebytes
2009-05-30 22:49 . 2009-05-30 22:49 -------- d-----w- c:\program files\Trend Micro
2009-05-30 22:49 . 2009-05-30 22:49 812344 ----a-w- c:\program files\HJTInstall.exe
2009-05-26 17:43 . 2009-05-26 17:53 -------- d-----w- c:\program files\grandma'scookies
2009-05-26 17:41 . 2009-05-26 17:41 2967800 ----a-w- c:\program files\grandma'scookies.exe
2009-05-26 15:07 . 2009-05-26 15:07 -------- d-sh--w- c:\windows\system32\config\systemprofile\IETldCache
2009-05-26 05:17 . 2009-06-05 17:13 3371384 ----a-w- c:\program files\mbam-setup.exe
2009-05-20 23:50 . 2009-05-20 23:50 -------- d-----w- c:\documents and settings\House\My Money
2009-05-20 14:35 . 2009-05-20 14:35 -------- d-sh--w- c:\documents and settings\House\IECompatCache
2009-05-16 23:43 . 2009-06-05 20:16 0 ----a-w- c:\documents and settings\House\Local Settings\Application Data\prvlcl.dat

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-06-05 21:35 . 2005-11-05 14:32 -------- d-----w- c:\program files\OpenOffice.org1.1.4
2009-06-02 02:02 . 2006-08-02 02:15 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
2009-05-31 01:10 . 2005-11-02 02:57 -------- d-----w- c:\documents and settings\All Users\Application Data\Viewpoint
2009-05-26 18:00 . 2008-12-26 20:15 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-05-21 19:55 . 2005-11-02 00:31 -------- d-----w- c:\documents and settings\All Users\Application Data\DVD Shrink
2009-05-15 00:47 . 2008-05-07 23:59 60744 ----a-w- c:\documents and settings\House\g2mdlhlpx.exe
2009-05-13 12:12 . 2009-01-21 01:57 4956528 ----a-w- c:\documents and settings\House\Application Data\Endicia\DAZzle\setup.exe
2009-05-02 13:09 . 2009-04-04 15:03 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2009-05-02 13:09 . 2009-04-04 15:03 325896 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-05-02 13:09 . 2009-04-04 15:03 27784 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-05-02 13:09 . 2009-04-04 15:03 108552 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-04-07 17:44 . 2009-04-07 17:44 -------- d-----w- c:\documents and settings\House\Application Data\Amazon
2009-04-07 17:43 . 2009-04-07 17:43 -------- d-----w- c:\program files\Amazon
2009-03-27 23:22 . 2009-03-27 23:22 832776 ----a-w- c:\documents and settings\House\Application Data\HouseCall 6.6\lea.dll
2009-03-27 23:22 . 2009-03-27 23:22 61440 ----a-w- c:\documents and settings\House\Application Data\HouseCall 6.6\Toolkit.dll
2009-03-27 23:22 . 2009-03-27 23:22 439560 ----a-w- c:\documents and settings\House\Application Data\HouseCall 6.6\jlea.dll
2009-03-27 23:22 . 2009-03-27 23:22 42320 ----a-w- c:\documents and settings\House\Application Data\HouseCall 6.6\dsvout.dll
2009-03-27 23:22 . 2009-03-27 23:22 183356 ----a-w- c:\documents and settings\House\Application Data\HouseCall 6.6\Uninstaller.exe
2009-03-24 19:54 . 2009-03-24 19:54 75048 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 8.1.0.52\SetupAdmin.exe
2009-03-11 01:24 . 2009-03-11 01:22 2323733 ----a-w- c:\documents and settings\Ruth\eeap[1].zip
2009-03-11 01:23 . 2009-03-11 01:23 2323733 ----a-w- c:\documents and settings\Ruth\Edwardian Apron ePattern.zip
2009-03-08 09:34 . 2004-01-08 20:23 914944 ----a-w- c:\windows\system32\wininet.dll
2009-03-08 09:34 . 2001-08-23 12:00 43008 ----a-w- c:\windows\system32\licmgr10.dll
2009-03-08 09:33 . 2001-08-23 12:00 18944 ----a-w- c:\windows\system32\corpol.dll
2009-03-08 09:33 . 2001-08-23 12:00 420352 ----a-w- c:\windows\system32\vbscript.dll
2009-03-08 09:32 . 2001-08-23 12:00 72704 ----a-w- c:\windows\system32\admparse.dll
2009-03-08 09:32 . 2001-08-23 12:00 71680 ----a-w- c:\windows\system32\iesetup.dll
2009-03-08 09:31 . 2001-08-23 12:00 34816 ----a-w- c:\windows\system32\imgutil.dll
2009-03-08 09:31 . 2001-08-23 12:00 48128 ----a-w- c:\windows\system32\mshtmler.dll
2009-03-08 09:31 . 2001-08-23 12:00 45568 ----a-w- c:\windows\system32\mshta.exe
2009-03-08 09:22 . 2001-08-23 12:00 156160 ----a-w- c:\windows\system32\msls31.dll
2003-12-18 16:33 . 2006-04-07 06:27 20102 ----a-w- c:\program files\Readme.txt
2003-09-03 12:46 . 2006-04-07 06:27 10960 ----a-w- c:\program files\EULA.txt
.

((((((((((((((((((((((((((((( SnapShot@2009-06-05_19.46.02 )))))))))))))))))))))))))))))))))))))))))
.
- 2001-08-23 12:00 . 2009-06-05 19:43 60624 c:\windows\system32\perfc009.dat
+ 2001-08-23 12:00 . 2009-06-05 21:27 60624 c:\windows\system32\perfc009.dat
+ 2001-08-23 12:00 . 2009-06-05 21:27 400464 c:\windows\system32\perfh009.dat
- 2001-08-23 12:00 . 2009-06-05 19:43 400464 c:\windows\system32\perfh009.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PhotoShow Deluxe Media Manager"="c:\progra~1\Ahead\Ahead\data\Xtras\mssysmgr.exe" [2004-05-12 196608]
"PMCRemote"="c:\program files\Pinnacle\Shared Files\Programs\Remote\Remoterm.exe" [2007-02-13 253000]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-04-30 13508608]
"MMTray"="c:\program files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [2005-05-10 110592]
"EPSON Stylus Photo R300 Series"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE" [2003-06-04 99840]
"EPSON Stylus Photo R300 Series (Copy 1)"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE" [2003-06-04 99840]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-11-07 111936]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-01-05 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-03-13 342312]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-05-02 1947928]
"nwiz"="nwiz.exe" - c:\windows\system32\nwiz.exe [2008-04-30 1630208]
"C-Media Mixer"="Mixer.exe" - c:\windows\mixer.exe [2004-02-26 1855488]
"RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.exe [2008-04-30 16859136]

c:\documents and settings\House\Start Menu\Programs\Startup\

OpenOffice.org 1.1.4.lnk - c:\program files\OpenOffice.org1.1.4\program\quickstart.exe [2004-10-28 61440]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Action Manager 32.lnk - c:\program files\ScannerU\AM32.exe [2008-8-18 57344]
Logitech SetPoint.lnk - c:\program files\Logitech\SetPoint\KEM.exe [2007-5-30 581632]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-05-02 13:09 11952 ----a-w- c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Logitech Desktop Messenger.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Logitech Desktop Messenger.lnk
backup=c:\windows\pss\Logitech Desktop Messenger.lnkCommon Startup

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\SAGENT4.EXE"=
"c:\\Program Files\\World of Warcraft\\WoW-1.8.4-enUS-downloader.exe"=
"c:\\WINDOWS\\system32\\dpnsvr.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\backWeb-8876480.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgnsx.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"6112:TCP"= 6112:TCP:war3

R0 iteraid;ITERAID_Service_Install;c:\windows\system32\drivers\iteraid.sys [8/18/2008 12:51 PM 24971]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [4/4/2009 10:03 AM 325896]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [4/4/2009 10:03 AM 108552]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [4/4/2009 10:03 AM 298776]
R2 BulkUsb;%BULKUSB.SvcDesc%;c:\windows\system32\drivers\usbscan.sys [11/1/2005 7:34 PM 15104]
S3 SetupNTGLM7X;SetupNTGLM7X;\??\d:\ntglm7x.sys --> d:\NTGLM7X.sys [?]

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{A509B1FF-37FF-4bFF-8CFF-4F3A747040FF}]
c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,LaunchINFSectionEx c:\program files\Internet Explorer\clrtour.inf,DefaultInstall.ResetTour,,12
.
Contents of the 'Scheduled Tasks' folder

2009-05-26 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 17:34]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/?fr=fp-yie8
IE: &Webshots Photo Search - c:\program files\Webshots\WSToolbar4IE.dll/MENUSEARCH.HTM
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
Trusted Zone: musicmatch.com\online
FF - ProfilePath - c:\documents and settings\House\Application Data\Mozilla\Firefox\Profiles\rn59afwf.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - www.yahoo.com
FF - component: c:\program files\AVG\AVG8\Firefox\components\avgssff.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-06-05 16:36
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{47629D4B-2AD3-4e50-B716-A66C15C63153}\InprocServer32*]
"ThreadingModel"="Apartment"
@="c:\\WINDOWS\\system32\\OLE32.DLL"
"cd042efbbd7f7af1647644e76e06692b"=hex:c8,28,51,af,b0,29,a3,98,c0,10,9d,bc,f2,
ab,b1,6d,e2,63,26,f1,3f,c8,ff,68,97,f0,67,45,04,97,34,a3,e2,63,26,f1,3f,c8,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{604BB98A-A94F-4a5c-A67C-D8D3582C741C}\InprocServer32*]
"ThreadingModel"="Apartment"
@="c:\\WINDOWS\\system32\\OLE32.DLL"
"bca643cdc5c2726b20d2ecedcc62c59b"=hex:6a,9c,d6,61,af,45,84,18,06,1d,f4,29,b3,
08,01,a6,6a,9c,d6,61,af,45,84,18,15,2d,fd,0f,9e,c3,ab,c7,6a,9c,d6,61,af,45,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{684373FB-9CD8-4e47-B990-5A4466C16034}\InprocServer32*]
"ThreadingModel"="Apartment"
@="c:\\WINDOWS\\system32\\OLE32.DLL"
"2c81e34222e8052573023a60d06dd016"=hex:ff,7c,85,e0,43,d4,0e,fe,ec,cd,92,07,5d,
9b,fd,d2,ff,7c,85,e0,43,d4,0e,fe,35,02,d1,e1,fd,40,49,db,ff,7c,85,e0,43,d4,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{74554CCD-F60F-4708-AD98-D0152D08C8B9}\InprocServer32*]
"ThreadingModel"="Apartment"
@="c:\\WINDOWS\\system32\\OLE32.DLL"
"2582ae41fb52324423be06337561aa48"=hex:86,8c,21,01,be,91,eb,e7,6b,5c,97,d5,2a,
66,83,6f,86,8c,21,01,be,91,eb,e7,34,c6,1a,04,3a,22,3d,75,86,8c,21,01,be,91,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{7EB537F9-A916-4339-B91B-DED8E83632C0}\InprocServer32*]
"ThreadingModel"="Apartment"
@="c:\\WINDOWS\\system32\\OLE32.DLL"
"caaeda5fd7a9ed7697d9686d4b818472"=hex:cd,44,cd,b9,a6,33,6c,cd,3c,07,17,5b,c0,
06,aa,fb,f5,1d,4d,73,a8,13,5c,05,45,58,ee,39,f5,f4,b7,50,f5,1d,4d,73,a8,13,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{948395E8-7A56-4fb1-843B-3E52D94DB145}\InprocServer32*]
"ThreadingModel"="Apartment"
@="c:\\WINDOWS\\system32\\OLE32.DLL"
"a4a1bcf2cc2b8bc3716b74b2b4522f5d"=hex:df,20,58,62,78,6b,cf,c8,98,f3,42,ad,f3,
77,bf,11,df,20,58,62,78,6b,cf,c8,1d,49,af,a9,1b,c7,29,18,df,20,58,62,78,6b,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{AC3ED30B-6F1A-4bfc-A4F6-2EBDCCD34C19}\InprocServer32*]
"ThreadingModel"="Apartment"
@="c:\\WINDOWS\\system32\\OLE32.DLL"
"4d370831d2c43cd13623e232fed27b7b"=hex:fb,a7,78,e6,12,2f,9a,ea,f1,da,5d,43,69,
fc,33,87,fb,a7,78,e6,12,2f,9a,ea,75,34,9f,5b,e6,9a,49,6e,fb,a7,78,e6,12,2f,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{DE5654CA-EB84-4df9-915B-37E957082D6D}\InprocServer32*]
"ThreadingModel"="Apartment"
@="c:\\WINDOWS\\system32\\OLE32.DLL"
"1d68fe701cdea33e477eb204b76f993d"=hex:01,3a,48,fc,e8,04,4a,f1,a3,c4,8f,93,4d,
e2,24,48,01,3a,48,fc,e8,04,4a,f1,b3,06,53,b9,d2,9a,a7,ed,01,3a,48,fc,e8,04,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{E39C35E8-7488-4926-92B2-2F94619AC1A5}\InprocServer32*]
"ThreadingModel"="Apartment"
@="c:\\WINDOWS\\system32\\OLE32.DLL"
"1fac81b91d8e3c5aa4b0a51804d844a3"=hex:f6,0f,4e,58,98,5b,89,c9,3e,ad,a7,75,0a,
73,59,6e,f6,0f,4e,58,98,5b,89,c9,0e,e2,12,03,7e,f0,1a,21,f6,0f,4e,58,98,5b,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{EACAFCE5-B0E2-4288-8073-C02FF9619B6F}\InprocServer32*]
"ThreadingModel"="Apartment"
@="c:\\WINDOWS\\system32\\OLE32.DLL"
"f5f62a6129303efb32fbe080bb27835b"=hex:3d,ce,ea,26,2d,45,aa,78,75,7e,fa,c1,7c,
83,0d,df,3d,ce,ea,26,2d,45,aa,78,28,22,ed,b2,13,7a,36,bb,3d,ce,ea,26,2d,45,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{F8F02ADD-7366-4186-9488-C21CB8B3DCEC}\InprocServer32*]
"ThreadingModel"="Apartment"
@="c:\\WINDOWS\\system32\\OLE32.DLL"
"fd4e2e1a3940b94dceb5a6a021f2e3c6"=hex:f8,31,0f,a9,5f,a0,ec,fb,88,69,79,71,71,
67,17,11,2a,b7,cc,b5,b9,7f,41,e7,54,56,3f,c6,a6,5d,12,03,2a,b7,cc,b5,b9,7f,\

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{FEE45DE2-A467-4bf9-BF2D-1411304BCD84}\InprocServer32*]
"ThreadingModel"="Apartment"
@="c:\\WINDOWS\\system32\\OLE32.DLL"
"8a8aec57dd6508a385616fbc86791ec2"=hex:fa,ea,66,7f,d4,3b,6b,70,9f,34,f0,5f,b4,
3e,3d,a9,6c,43,2d,1e,aa,22,2f,9c,44,c6,a9,43,3b,40,6e,b5,6c,43,2d,1e,aa,22,\
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(3112)
c:\program files\Logitech\SetPoint\lgscroll.dll
c:\progra~1\WINDOW~3\wmpband.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\OneX.DLL
c:\windows\system32\eappprxy.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Lavasoft\Ad-Aware\aawservice.exe
c:\program files\OpenOffice.org1.1.4\program\soffice.exe
c:\program files\Logitech\SetPoint\KHALMNPR.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\windows\system32\nvsvc32.exe
c:\program files\AVG\AVG8\avgrsx.exe
c:\progra~1\AVG\AVG8\avgnsx.exe
c:\program files\Canon\CAL\CALMAIN.exe
c:\program files\iPod\bin\iPodService.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2009-06-05 16:40 - machine was rebooted
ComboFix-quarantined-files.txt 2009-06-05 21:40
ComboFix2.txt 2009-06-05 19:48

Pre-Run: 66,081,038,336 bytes free
Post-Run: 65,985,056,768 bytes free

262 --- E O F --- 2009-06-02 01:57

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /u



This will also reset your restore points.

How is the machine running now?

Things are looking better.

My son keeps coming in and trying his stuff, so at the moment we have Malwarebytes and Ad-Aware running. He has run Malwarebytes twice so far. The first time it found 5 infections, and the second 12 (mostly Trojan TDSS). So that is progress-before we couldn't get Malwarebytes to run, and it was Ad-Aware that kept freezing up, not AVG like I posted before.

So far on this pass Malwarebytes hasn't found anything, but Ad-Aware has found 21 infections, and they both have a long way to go.

My son has left the house for the evening, so once this stuff finishes I should be able to go and do the next step you posted. Thanks again.

That seemed to uninstall Combofix. Is that what it was supposed to do?

Malwarebytes didn't find anything on the 3rd sweep, but Ad-Aware still froze and so I stopped it.

What should I do next?

I rather don't like Ad-awares method for removal, MBAM is so much faster and better at detection.

You should be okay to go now.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers.

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.

Hopefully this should take care of your problems! Good luck.

Thanks so much. We're implementing many of the things you suggested, and we too hope to never need your services again! :-)