bankerfox.a and nuqel.e please help

Additionally, none of my utilities will launch...malwarebytes, spybot etc... Thanks


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:38:14 AM, on 5/18/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\Program Files\PDF Complete\pdfsty.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
C:\WINDOWS\sysguard.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\QUICKENW\QWDLLS.EXE
C:\Program Files\Sybase\SQL Anywhere 9\win32\dbeng9.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\PDF Complete\pdfsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Documents and Settings\tony\Desktop\hijackgpthis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/
O1 - Hosts: ::1 localhost
O1 - Hosts: 94.232.248.66 browser-security.microsoft.com
O1 - Hosts: 94.232.248.66 antivirprotection.com
O1 - Hosts: 94.232.248.66 www.antivirprotection.com
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [FRYMXINS] "C:\Program Files\ATI Technologies\Fire GL 3D Studio Max\atiimxgl"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [PTHOSTTR] C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [PDF Complete] "C:\Program Files\PDF Complete\pdfsty.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe
O4 - HKCU\..\Run: [cdloader] "C:\Documents and Settings\tony\Application Data\mjusbsp\cdloader2.exe" MAGICJACK
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [system tool] C:\WINDOWS\sysguard.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Billminder.lnk = C:\Program Files\QUICKENW\BILLMIND.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Adaptive Server Anywhere - BDFACSApp (ASANYe_BDFACSApp) - iAnywhere Solutions, Inc. - C:\Program Files\Sybase\SQL Anywhere 9\win32\dbeng9.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\Shared\hpqwmi.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files\PDF Complete\pdfsvc.exe

--
End of file - 11014 bytes

Hello.

Please disable Ad-Watch, as it may hinder the removal of some HijackThis entries. You can re-enable it after your computer is clean. Please see here for instructions on how to disable it:

1. Right-click on the Ad-Watch icon in the system tray (located down by the system clock for most configurations)
2. Choose *Settings* from the dropdown menu
3. Under the *General Settings* tab turn OFF (red x) the option to "Load Ad-Watch at Startup" (if enabled)

4. Click on the *Status* button in the left hand menu
5. Turn OFF (red x) the option for *Regshield*
6. Close that window, then right-click on the Ad-Watch icon shield again down in the system tray next to the clock.
7. Choose *Turn off Ad-Watch* from the drop menu

I notice that you have Spybot's TeaTimer running. While this is normally a wonderful tool to protect against hijackers, it can also interfere with HijackThis fixes. So please disable TeaTimer by doing the following:
1) Run Spybot-S&D
2) Go to the Mode menu, and make sure "Advanced Mode" is selected
3) On the left hand side, choose Tools -> Resident
4) Uncheck "Resident TeaTimer" and OK any prompts
You can reenable TeaTimer once your system is clean.

Please make sure Teatimer is disable before we do this, otherwise this fix will fail.

• Open HijackThis
  
• Choose "Do a system scan only"
  
• Check the boxes in front of these lines:
  
  
  O1 - Hosts: ::1 localhost
  O1 - Hosts: 94.232.248.66 browser-security.microsoft.com
  O1 - Hosts: 94.232.248.66 antivirprotection.com
  O1 - Hosts: 94.232.248.66 www.antivirprotection.com
  O4 - HKCU\..\Run: [cdloader] "C:\Documents and Settings\tony\Application Data\mjusbsp\cdloader2.exe" MAGICJACK
  O4 - HKCU\..\Run: [system tool] C:\WINDOWS\sysguard.exe
  O4 - Startup: PowerReg Scheduler.exe
  
  
  
• Press "Fix Checked"
  
• Close Hijack This.
  

Next,

• Download combofix from here
  Link 1
  Link 2
  
• We need to disable your local AV (Anti-virus) before running Combofix.
  
• See HERE for how to disable your AV. (Mcafee)
  
• Double click on ComboFix.exe.
  
• Follow the prompts. NOTE:
  
• ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
  ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***
  
  **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.
  
  
  
• The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.
  
  
  
  
• Allow ComboFix to download the Recovery Console.
  
• Accept the End-User License Agreement.
  
• The Recovery Console will be installed.
  
• You will then get this next prompt that asks if you want to continue the malware scan, select yes
  
  
  
  
• Allow combofix to run
  
• Post C:\combofix.txt back here.
  
  Note:
  Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
  

combofix does not seem to run after I launch the .exe and click run. I do not find the C:\combofix.txt

Hello.
Delete your copy of Combofix you have right now.

Now do this. Re-download Combofix again, but before doing so, read this next instructions for renaming Combofix.

1. If you are using Firefox, make sure that your download settings are as follows:

* Tools->Options->Main tab
* Set to "Always ask me where to Save the files".

2. During the download, rename Combofix to Combo-Fix as follows:





3. It is important you rename Combofix during the download, but not after.
4. Please do not rename Combofix to other names, but only to the one indicated.
5. Close any open browsers.
6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

ComboFix 09-05-17.08 - tony 05/18/2009 12:56.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.188 [GMT -4:00]
Running from: c:\documents and settings\tony\Desktop\Combo-Fix.exe
AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *disabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\sysguard.exe
c:\windows\system32\drivers\UACkbgrqrxfuwbavbu.sys
c:\windows\system32\iehelper.dll
c:\windows\system32\UACbkrrclqhouxjoyq.dll
c:\windows\system32\UACbutephqtoodsctw.dll
c:\windows\system32\UACdnihgthyrsavuqp.log
c:\windows\system32\UACikkltobiudpmuym.dat
c:\windows\system32\UACilmahttctaioylf.dll
c:\windows\system32\uacinit.dll
c:\windows\system32\UACkwpcfmwlnkhaxls.dll
c:\windows\system32\UAClqibevofdxwwwui.log
c:\windows\system32\UACognshtmtebqqkqk.dll
c:\windows\system32\UACppwrpjayrtdytkg.log

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_UACd.sys


((((((((((((((((((((((((( Files Created from 2009-04-18 to 2009-05-18 )))))))))))))))))))))))))))))))
.

2009-05-18 15:24 . 2009-05-18 15:24 410984 ----a-w c:\windows\system32\deploytk.dll
2009-05-17 17:22 . 2009-05-17 17:22 -------- d-----w c:\windows\Sun
2009-05-16 18:04 . 2009-05-18 16:42 -------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-05-16 18:04 . 2009-05-18 16:39 -------- d-----w c:\program files\Spybot - Search & Destroy
2009-05-15 23:23 . 2009-05-15 23:23 -------- d-s---w c:\documents and settings\tony\UserData
2009-05-15 13:48 . 2004-08-04 12:00 5632 ----a-w c:\windows\system32\dllcache\smimsgif.dll
2009-05-15 13:48 . 2004-08-04 12:00 5632 ----a-w c:\windows\system32\dllcache\smierrsy.dll
2009-05-15 13:48 . 2004-08-04 12:00 15872 ----a-w c:\windows\system32\dllcache\smierrsm.dll
2009-05-15 13:48 . 2004-08-04 12:00 10240 ----a-w c:\windows\system32\dllcache\snmpstup.dll
2009-05-15 13:41 . 2009-05-15 13:41 -------- d-----w c:\documents and settings\tony\Application Data\Leadertech
2009-05-15 12:24 . 2009-05-18 15:55 -------- d-----w c:\program files\Lavasoft
2009-05-15 12:24 . 2009-05-18 15:55 -------- d-----w c:\documents and settings\All Users\Application Data\Lavasoft
2009-05-07 21:26 . 2009-05-07 22:22 664 ----a-w c:\windows\system32\d3d9caps.dat
2009-05-07 11:51 . 2009-05-07 11:51 0 ----a-w c:\windows\nsreg.dat
2009-05-07 11:50 . 2009-05-07 11:50 -------- d-----w c:\documents and settings\tony\Local Settings\Application Data\Mozilla
2009-05-07 11:46 . 2009-05-18 16:43 -------- d-----w c:\documents and settings\tony\Application Data\HPAppData
2009-05-07 11:38 . 2007-11-07 02:10 271704 ----a-r c:\windows\system32\hpzids01.dll
2009-05-07 11:37 . 2007-01-17 16:37 309760 ----a-r c:\windows\system32\difxapi.dll
2009-05-07 11:37 . 2007-01-17 16:37 364544 ----a-r c:\windows\system32\hppldcoi.dll
2009-05-07 11:37 . 2007-01-17 16:31 294912 ----a-r c:\windows\system32\hpovst11.dll
2009-05-07 11:37 . 2007-10-31 12:19 970752 ----a-r c:\windows\system32\hpwtiop3.dll
2009-05-07 11:00 . 2009-05-07 11:39 180024 ----a-w c:\windows\hpwins14.dat
2009-05-07 11:00 . 2007-11-16 16:12 1108 ----a-r c:\windows\hpwmdl14.dat
2009-05-06 22:39 . 2009-05-06 22:39 -------- d-----w c:\documents and settings\tony\Application Data\HP
2009-05-06 22:37 . 2009-05-06 22:37 -------- d-----w c:\documents and settings\tony\Local Settings\Application Data\HP
2009-05-06 22:22 . 2001-08-17 17:53 6784 ----a-w c:\windows\system32\dllcache\serscan.sys
2009-05-06 22:22 . 2001-08-17 17:53 6784 ----a-w c:\windows\system32\drivers\serscan.sys
2009-05-06 21:54 . 2009-05-06 21:54 -------- d-----w c:\documents and settings\All Users\Application Data\HP Product Assistant
2009-05-06 21:53 . 2009-05-06 21:54 -------- d-----w c:\documents and settings\All Users\Application Data\HP
2009-05-06 21:50 . 2009-05-06 21:50 -------- d-----w c:\program files\Common Files\HP
2009-05-06 21:50 . 2009-05-06 21:50 -------- d-----w c:\program files\Common Files\Hewlett-Packard
2009-05-06 21:49 . 2007-11-07 02:04 1373528 ----a-r c:\windows\hpzshl01.exe
2009-05-06 21:49 . 2007-11-07 02:15 1140056 ----a-r c:\windows\hpzmsi01.exe
2009-05-06 21:49 . 2007-11-26 17:26 12998 ----a-r c:\windows\hpwscr14.dat
2009-05-06 21:49 . 2009-05-06 21:49 -------- d-----w c:\windows\braveheart
2009-05-06 21:48 . 2009-05-06 22:36 -------- d-----w c:\program files\HP
2009-05-06 21:39 . 1997-06-11 23:01 30208 ------w c:\windows\system32\WNASPI32.DLL
2009-05-06 21:39 . 1999-10-22 21:58 4030 ------w c:\windows\system\WINASPI.DLL
2009-05-06 21:39 . 2000-03-29 21:11 8096 ------w c:\windows\system32\drivers\MASPINT.SYS
2009-05-06 21:39 . 1997-02-28 07:00 2486 ------w c:\windows\system\AS16POST.BIN
2009-05-06 21:39 . 2009-05-06 21:39 -------- d-----w C:\MWASPI
2009-05-06 21:34 . 2009-05-06 21:34 -------- d-----w c:\program files\PIXELA
2009-05-06 21:27 . 2009-05-06 21:27 -------- d-----w c:\program files\LightWork Design
2009-05-06 20:41 . 2009-05-06 20:41 -------- d-----w c:\windows\system32\scripting
2009-05-06 20:41 . 2009-05-06 20:41 -------- d-----w c:\windows\l2schemas
2009-05-06 20:41 . 2009-05-06 20:41 -------- d-----w c:\windows\system32\en
2009-05-06 20:41 . 2009-05-06 20:41 -------- d-----w c:\windows\system32\bits
2009-05-06 20:39 . 2009-05-06 20:42 -------- d-----w c:\windows\ServicePackFiles
2009-05-06 20:31 . 1999-05-26 13:46 212480 ----a-w c:\windows\system32\pcdlib32.dll
2009-05-06 20:31 . 1999-06-19 01:13 133120 ----a-w c:\windows\sprof32.dll
2009-05-06 20:31 . 1999-05-26 13:46 58368 ----a-w c:\windows\pfpick.dll
2009-05-06 20:31 . 1999-05-26 13:46 37376 ----a-w c:\windows\kpsys32.dll
2009-05-06 20:31 . 1999-05-26 13:46 196608 ----a-w c:\windows\kpcp32.dll
2009-05-06 20:31 . 1999-05-26 13:46 40129 ----a-w c:\windows\iccsigs.dat
2009-05-06 20:31 . 1999-05-26 13:46 20992 ----a-w c:\windows\icccodes.dll
2009-05-06 20:30 . 1999-11-19 19:03 210944 ----a-w c:\windows\system32\MSVCRT10.DLL
2009-05-06 20:30 . 2009-05-06 20:30 -------- d-----w C:\KPCMS
2009-05-06 19:26 . 2009-05-06 19:26 -------- d-----w c:\documents and settings\tony\Application Data\Simple Star
2009-05-06 19:26 . 2004-07-13 20:47 421888 ----a-w c:\windows\Nero PhotoShow.scr
2009-05-06 18:26 . 2009-05-06 19:27 -------- d-----w c:\documents and settings\tony\Application Data\Ahead
2009-05-06 18:25 . 2004-05-15 00:12 1916928 ------w c:\windows\UNNVEContent.exe
2009-05-06 18:25 . 2004-05-15 00:12 1916928 ------w c:\windows\UNAheadManual.exe
2009-05-06 18:25 . 2004-11-26 22:44 2461696 ------w c:\windows\UNMRW.exe
2009-05-06 18:24 . 2004-11-26 17:36 7808 ------w c:\windows\system32\drivers\InCDrec.sys
2009-05-06 18:24 . 2004-11-26 17:36 28928 ------w c:\windows\system32\drivers\InCDpass.sys
2009-05-06 18:24 . 2004-11-26 17:36 98176 ------w c:\windows\system32\drivers\InCDfs.sys
2009-05-06 18:24 . 2004-11-26 21:36 27648 ------w c:\windows\system32\drivers\InCDrm.sys
2009-05-06 18:24 . 2009-05-06 18:24 -------- d-----w c:\windows\InCD
2009-05-06 18:24 . 2004-11-11 20:50 2433024 ------w c:\windows\UNNMP.exe
2009-05-06 18:21 . 2001-07-09 14:50 155648 ----a-w c:\windows\system32\NeroCheck.exe
2009-04-23 18:30 . 2009-04-23 18:30 -------- d-----w c:\documents and settings\tony\Local Settings\Application Data\tjnet
2009-04-22 14:15 . 2004-08-04 02:41 13240 ------w c:\windows\system32\drivers\slwdmsup.sys
2009-04-22 14:15 . 2004-08-04 02:41 95424 ------w c:\windows\system32\drivers\slnthal.sys
2009-04-22 14:15 . 2004-08-04 02:41 404990 ------w c:\windows\system32\drivers\slntamr.sys
2009-04-22 14:15 . 2004-08-04 02:41 129535 ------w c:\windows\system32\drivers\slnt7554.sys
2009-04-22 14:15 . 2004-08-04 02:29 166912 ------w c:\windows\system32\drivers\s3gnbm.sys
2009-04-22 14:15 . 2004-08-04 02:41 13776 ------w c:\windows\system32\drivers\recagent.sys
2009-04-22 14:14 . 2004-08-04 02:29 1897408 ------w c:\windows\system32\drivers\nv4_mini.sys
2009-04-22 14:14 . 2004-08-04 02:41 180360 ------w c:\windows\system32\drivers\ntmtlfax.sys
2009-04-22 14:14 . 2004-08-04 07:00 22060 ------w c:\windows\system32\dllcache\npds.zip
2009-04-22 14:14 . 2004-08-04 07:00 403 ------w c:\windows\system32\dllcache\npdrmv2.zip
2009-04-22 14:14 . 2004-08-04 02:29 452736 ------w c:\windows\system32\drivers\mtxparhm.sys
2009-04-22 14:14 . 2004-08-04 02:41 1309184 ------w c:\windows\system32\drivers\mtlstrm.sys
2009-04-22 14:14 . 2004-08-04 02:41 126686 ------w c:\windows\system32\drivers\mtlmnt5.sys
2009-04-22 14:14 . 2004-08-04 02:41 11868 ------w c:\windows\system32\drivers\mdmxsdk.sys
2009-04-22 14:14 . 2004-08-04 02:41 1041536 ------w c:\windows\system32\drivers\hsfdpsp2.sys
2009-04-22 14:14 . 2004-08-04 02:41 685056 ------w c:\windows\system32\drivers\hsfcxts2.sys
2009-04-22 14:14 . 2004-08-04 02:41 220032 ------w c:\windows\system32\drivers\hsfbs2s2.sys
2009-04-21 00:17 . 2009-04-21 00:18 -------- d-----w c:\documents and settings\tony\Application Data\mjusbsp
2009-04-21 00:17 . 2008-04-13 18:45 60032 ----a-w c:\windows\system32\drivers\usbaudio.sys
2009-04-19 15:58 . 2009-04-19 15:58 -------- d-----w c:\windows\system32\config\systemprofile\Application Data\SACore

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-05-18 15:30 . 2006-04-22 04:48 -------- d-----w c:\program files\Java
2009-05-14 14:38 . 2009-05-09 17:51 -------- d-----w c:\program files\Chief Architect Inc
2009-05-14 14:38 . 2006-04-22 04:50 -------- d--h--w c:\program files\InstallShield Installation Information
2009-05-14 12:12 . 2009-05-14 12:12 -------- d-----w c:\program files\Windows Media Connect 2
2009-05-07 14:00 . 2007-03-09 14:15 -------- d-----w c:\program files\Common Files\BD
2009-05-07 14:00 . 2007-03-09 14:15 -------- d-----w c:\program files\BD FACSDiva Software
2009-05-06 22:39 . 2007-06-11 15:28 19296 ----a-w c:\documents and settings\tony\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-05-06 21:27 . 2007-06-04 15:16 -------- d-----w c:\program files\Common Files\Adobe
2009-05-06 21:26 . 2009-05-06 21:26 -------- d-----w c:\program files\Common Files\FotoNation
2009-05-06 19:25 . 2009-04-17 20:53 -------- d-----w c:\program files\Ahead
2009-05-06 18:20 . 2009-04-17 20:53 -------- d-----w c:\program files\Common Files\Ahead
2009-04-19 07:07 . 2009-04-17 14:55 -------- d-----w c:\program files\McAfee
2009-04-18 07:01 . 2009-04-18 07:01 -------- d-----w c:\program files\MSXML 4.0
2009-04-17 14:56 . 2009-04-17 14:56 -------- d-----w c:\program files\Common Files\McAfee
2009-04-17 14:56 . 2009-04-17 14:56 -------- d-----w c:\program files\McAfee.com
2009-03-25 15:06 . 2009-04-17 14:56 40552 ----a-w c:\windows\system32\drivers\mfesmfk.sys
2009-03-25 15:06 . 2009-04-17 14:56 79880 ----a-w c:\windows\system32\drivers\mfeavfk.sys
2009-03-25 15:06 . 2009-04-17 14:56 35272 ----a-w c:\windows\system32\drivers\mfebopk.sys
2009-03-25 15:06 . 2009-03-25 15:06 214024 ----a-w c:\windows\system32\drivers\mfehidk.sys
2009-03-25 15:05 . 2009-04-17 14:50 34216 ----a-w c:\windows\system32\drivers\mferkdk.sys
2009-03-06 14:22 . 2004-08-04 07:00 284160 ----a-w c:\windows\system32\pdh.dll
2009-02-20 08:10 . 2004-08-04 07:00 666112 ----a-w c:\windows\system32\wininet.dll
2009-02-20 08:10 . 2004-08-04 07:00 81920 ----a-w c:\windows\system32\ieencode.dll
2008-12-11 22:26 . 2008-01-17 15:27 122 ----a-w c:\program files\Tmp.bat
2007-03-09 14:15 . 2007-03-09 14:14 171 ----a-w c:\program files\setup.log
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.

.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PhotoShow Deluxe Media Manager"="c:\progra~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe" [2004-11-12 212992]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"FRYMXINS"="c:\program files\ATI Technologies\Fire GL 3D Studio Max\atiimxgl" [X]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-11-11 344064]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2005-02-25 127037]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
"PTHOSTTR"="c:\program files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE" [2005-04-08 73728]
"PDF Complete"="c:\program files\PDF Complete\pdfsty.exe" [2005-03-07 276480]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-05-11 40048]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2009-03-25 645328]
"McENUI"="c:\progra~1\McAfee\MHN\McENUI.exe" [2009-01-09 1176808]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-10-15 49152]
"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2007-08-22 80896]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-05-18 148888]
"High Definition Audio Property Page Shortcut"="HDAShCut.exe" - c:\windows\system32\HdAShCut.exe [2005-01-08 61952]
"RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.exe [2005-10-14 14864384]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.exe.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2009-5-6 113664]

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Sybase\\Shared\\Sybase Central 4.3\\win32\\scjview.exe"=
"c:\\Program Files\\Sybase\\SQL Anywhere 9\\win32\\dbisqlg.exe"=
"c:\\Program Files\\CytometerSimulator\\CytometerSimulator.exe"=
"c:\\Program Files\\Sybase\\SQL Anywhere 9\\win32\\dbeng9.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=
"c:\\Documents and Settings\\tony\\Application Data\\mjusbsp\\magicJack.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=

R2 ASANYe_BDFACSApp;Adaptive Server Anywhere - BDFACSApp;c:\program files\Sybase\SQL Anywhere 9\win32\dbeng9.exe -hvASANYe_BDFACSApp --> c:\program files\Sybase\SQL Anywhere 9\win32\dbeng9.exe -hvASANYe_BDFACSApp [?]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [4/17/2009 10:58 AM 210216]
R2 pdfcDispatcher;PDF Document Manager;c:\program files\PDF Complete\pdfsvc.exe [4/22/2006 12:54 AM 476160]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
HPService REG_MULTI_SZ HPSLPSVC
.
Contents of the 'Scheduled Tasks' folder

2009-05-15 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-04-17 14:53]

2009-04-17 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-04-17 14:53]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = hxxp://www.hp.com/
IE: &Google Search - c:\program files\Google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\Google\GoogleToolbar1.dll/cmwordtrans.html
IE: Backward Links - c:\program files\Google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\Google\GoogleToolbar1.dll/cmcache.html
IE: Similar Pages - c:\program files\Google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\Google\GoogleToolbar1.dll/cmtrans.html
FF - ProfilePath - c:\documents and settings\tony\Application Data\Mozilla\Firefox\Profiles\20rojpzm.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - component: c:\program files\McAfee\SiteAdvisor\components\McFFPlg.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-05-18 12:59
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\pdfcDispatcher]
"ImagePath"="c:\program files\PDF Complete\pdfsvc.exe /startedbyscm:66B66708-40E2BE4D-pdfcService"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(712)
c:\windows\system32\Ati2evxx.dll
.
Completion time: 2009-05-18 13:00
ComboFix-quarantined-files.txt 2009-05-18 17:00

Pre-Run: 68,072,206,336 bytes free
Post-Run: 68,131,741,696 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

255 --- E O F --- 2009-05-15 15:27

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /u



This will also reset your restore points.

How is the machine running now?

run command complete, no more errors coming from the system tray and malware removal tool updated fine and found 2 lingering items. I think all is well.

Thanks for your help, you are a wizard!
I will recommend your site whenever needed

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers.

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.

Hopefully this should take care of your problems! Good luck.