Win32/Cryptor

I posted earlier for the first time but didn't explain my problem...sorry I'm new to this forum stuff.
I have had this Win32/Cryptor trojan on my computer for several months now and can't seem to get rid of it. I had McAfee and that didn't work. I canceled it and purchased AVG 8.5. I scan daily with AVG, it locates the trojan, I empty the vault but it reappears after about a half hour of using different programs - internet, Word, Excel - and, as of last week, I can't download any of my pictures from my camera. So, I was researching today and found a blog that was all folks that have this same trojan and one of them said that you walked them through getting rid of it and it's now gone from her computer. So, here I am...I need to be walked through the process as well. Here's my download as instructed:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:00:00 PM, on 4/30/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\Identity Protection\agent\Bin\AVGIDSAgent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\AVG\Identity Protection\agent\bin\AVGIDSUI.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\AVG\Identity Protection\agent\bin\AVGIDSMonitor.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\AVG\Identity Protection\agent\Bin\AVGIDSWatcher.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Documents and Settings\Sharon\Desktop\hijackgpthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?fr=fp-yie8
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [AVGIDS] "C:\Program Files\AVG\Identity Protection\agent\bin\AVGIDSUI.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1175435570656
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: AVGIDSAgent - AVG - C:\Program Files\AVG\Identity Protection\agent\Bin\AVGIDSAgent.exe
O23 - Service: AVGIDSWatcher - AVG - C:\Program Files\AVG\Identity Protection\agent\Bin\AVGIDSWatcher.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MSSQLServerADHelper - Unknown owner - C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqladhlp.exe (file missing)
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
O24 - Desktop Component 0: (no name) - http://images.kodakgallery.com/photos1986/3/7/62/53/86/1/186536207303_0_ALB.jpg

--
End of file - 8255 bytes

Hello.

• Open HijackThis
  
• Choose "Do a system scan only"
  
• Check the boxes in front of these lines:
  
  
  O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
  O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
  O23 - Service: MSSQLServerADHelper - Unknown owner - C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqladhlp.exe (file missing)
  
  
  
• Press "Fix Checked"
  
• Close Hijack This.
  

1. Please download The Avenger by Swandog46 to your Desktop
Link: HERE or HERE.

• Click on Avenger.zip to open the file
  
• Extract avenger.exe to your desktop
  

Note: This tool was posted specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

2. Now, start The Avenger program by clicking on its icon on your desktop.

• Leave the script box empty.
  
• Leave the ticked box "Scan for rootkit" ticked.
  
• Then tick "Disable any rootkits found"
  
• Now click on the Execute to begin execution of the script.
  
• Answer "Yes" twice when prompted.
  
  The Avenger will automatically do the following:
  
  
• It will Restart your computer.
  
• On reboot, it will briefly open a black command window on your desktop, this is normal.
  
• After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  
• The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
  

3. Please copy/paste the content of c:\avenger.txt into your reply.

Hi Belahzur, OK, here's the results from avenger. I had to open The Avenger and run execute this step twice, it didn't work the first time so I hope you are getting what you need.
Also, AVG continues to scan whenever I open either HijackThis or The Avenger and alert me that there are multiple threats and it's put them in there vault.
Let me know what my next step(s) are.
Thanks so much for all your help.

Here's the download:

Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.

Hidden driver "UACd.sys" found!
ImagePath: \systemroot\system32\drivers\UACpakuaybk.sys
Driver disabled successfully.

Rootkit scan completed.


Completed script processing.

*******************

Finished! Terminate.

Hello.
You'll still get alerts until we are done here, so far we have only disabled the rootkit so we can use our tools.
As we continue to remove more, there will be less alerts.

1. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Drivers to delete:
UACd.sys

Files to delete:
C:\WINDOWS\system32\drivers\UACpakuaybk.sys

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

2. Now, start The Avenger program by clicking on its icon on your desktop.

• Under "Input script here:", paste in the script from the quote box above.
  
• Leave the ticked box "Scan for rootkit" ticked.
  
• Then tick "Disable any rootkits found"
  
• Now click on the Execute to begin execution of the script.
  
• Answer "Yes" twice when prompted.
  
  The Avenger will automatically do the following:
  
  
• It will Restart your computer.
  
• On reboot, it will briefly open a black command window on your desktop, this is normal.
  
• After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  
• The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
  

3. Please copy/paste the content of c:\avenger.txt into your reply.

Belahzur,
Should I be doing anything with the AVG alerts?
And, here's the results from Avenger:
Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.
No rootkits found!

Driver "UACd.sys" deleted successfully.
File "C:\WINDOWS\system32\drivers\UACpakuaybk.sys" deleted successfully.

Completed script processing.

*******************

Finished! Terminate.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

Post the contents of the MBAM Log.

Belahzar,
OK I scanned with MBAM and removed all scanned items as directed. There is 1 item in the Log tab but how do I copy and paste it to this post? It's not in Notepad any longer and there's no edit tab to go to in MBAM.
Thanks

You can open it by double clicking it in the Logs tab.

Sorry Belahzar, I just figured it out...here's the contents:

Malwarebytes' Anti-Malware 1.36
Database version: 2066
Windows 5.1.2600 Service Pack 3

5/1/2009 7:34:50 PM
mbam-log-2009-05-01 (19-34-50).txt

Scan type: Quick Scan
Objects scanned: 97024
Time elapsed: 21 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 11

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Rootkit.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\UACaacrppuk.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\UACedptgwfb.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\UACkcmgpqjm.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\UACnqofigki.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\UACqifrakhg.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\Documents and Settings\Sharon\Local Settings\Temp\UAC2b86.tmp (Rootkit.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\UAC9b70.tmp (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\UACmjdnmbco.log (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\UACpofbjhpg.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\UACsbhyjhnk.dat (Trojan.Agent) -> Quarantined and deleted successfully.

Thanks for being so patient with me.

Hello.
This looks much better now, I just want to do one more scan to make sure it's gone, then we can let you go.

• Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
  Link 1
  Link 2
  
• Double click DDS.scr to run
  
• When complete, DDS.txt will open.
  
• Save the report to your Desktop.
  
• Copy and paste DDS.txt back here, I don't need to see attach.txt.
  

Belahzur, I've clicked on both Links to DDS and both are on my Desktop and when I open them, it opens a black box that tells me about the scan.
Maybe my AVG has a blocker on it that I need to deactivate. Or what am I doing wrong?

Probably. I know the older versions didn't mind DDS, but this is AVG 8.5, so they've probably gone crazy on the heur detections.

See HERE for how to disable AVG8.

Once disabled, try running DDS again.

I disabled AVG8 and tried twice to open dds and it's still opening just the black box with details of what it does.
What am I doing wrong?
Sorry to be such a pain!

Your doing it right.

Does it say it shouldn't take more than 3mins to run?

Yes

Belahzur,
I am so sorry, I didn't wait long enough for it to process...here's the results:
DDS (Ver_09-03-16.01) - NTFSx86
Run by Sharon at 20:48:30.23 on Fri 05/01/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1279.732 [GMT -4:00]

AV: AVG Anti-Virus *On-access scanning disabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\Identity Protection\agent\Bin\AVGIDSAgent.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\AVG\Identity Protection\agent\bin\AVGIDSUI.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\AVG\Identity Protection\agent\bin\AVGIDSMonitor.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\AVG\Identity Protection\agent\Bin\AVGIDSWatcher.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Sharon\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearch Page = hxxp://www.google.com
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uWindow Title = Windows Internet Explorer provided by Yahoo!
uDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie8
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MsnMsgr] "c:\program files\msn messenger\MsnMsgr.Exe" /background
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.0\apps\apdproxy.exe"
mRun: [AVGIDS] "c:\program files\avg\identity protection\agent\bin\AVGIDSUI.exe"
mRun: [MMTray] c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\nkbmon~1.lnk - c:\program files\nikon\pictureproject\NkbMonitor.exe
mPolicies-explorer: =
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1175435570656
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} - hxxp://www.crucial.com/controls/cpcScanner.cab
DPF: {CAFEEFAC-0014-0002-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\sharon\applic~1\mozilla\firefox\profiles\z6a5v0l6.default\
FF - prefs.js: browser.startup.homepage - www.yahoo.com
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg8\toolbarff\components\vmAVGConnector.dll

============= SERVICES / DRIVERS ===============

R0 AVGIDSErHr;AVGIDSErHr;c:\windows\system32\drivers\AVGIDSErHr.sys [2009-2-26 25608]
R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2009-3-27 12552]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-3-27 325896]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-3-27 27784]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-3-27 108552]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-3-27 298776]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\identity protection\agent\bin\AVGIDSAgent.exe [2009-2-26 5576712]
R2 AVGIDSWatcher;AVGIDSWatcher;c:\program files\avg\identity protection\agent\bin\AVGIDSWatcher.exe [2009-2-26 563720]
R2 YahooAUService;Yahoo! Updater;c:\program files\yahoo!\softwareupdate\YahooAUService.exe [2008-11-9 602392]
R3 AVGIDSDriver;AVGIDSDriver;c:\program files\avg\identity protection\agent\driver\platform_xp\AVGIDSDriver.sys [2009-2-26 121352]
R3 AVGIDSFilter;AVGIDSFilter;c:\program files\avg\identity protection\agent\driver\platform_xp\AVGIDSFilter.sys [2009-2-26 30216]
R3 AVGIDSShim;AVGIDSShim;c:\program files\avg\identity protection\agent\driver\platform_xp\AVGIDSShim.sys [2009-2-26 27232]
S0 gnqktax;gnqktax;c:\windows\system32\drivers\oilaej.sys --> c:\windows\system32\drivers\oilaej.sys [?]
S0 TfFsMon;TfFsMon;c:\windows\system32\drivers\tffsmon.sys --> c:\windows\system32\drivers\TfFsMon.sys [?]
S0 TfSysMon;TfSysMon;c:\windows\system32\drivers\tfsysmon.sys --> c:\windows\system32\drivers\TfSysMon.sys [?]
S3 pctplsg;pctplsg;\??\c:\windows\system32\drivers\pctplsg.sys --> c:\windows\system32\drivers\pctplsg.sys [?]
S3 TfNetMon;TfNetMon;\??\c:\windows\system32\drivers\tfnetmon.sys --> c:\windows\system32\drivers\TfNetMon.sys [?]

=============== Created Last 30 ================

2009-05-01 20:14 --d-h--- c:\windows\PIF
2009-05-01 18:44 --d----- c:\docume~1\sharon\applic~1\Malwarebytes
2009-05-01 18:44 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-05-01 18:44 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-01 18:44 --d----- c:\program files\Malwarebytes' Anti-Malware
2009-05-01 18:44 --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-04-30 20:56 284,160 -c------ c:\windows\system32\dllcache\pdh.dll
2009-04-30 20:56 729,088 -c------ c:\windows\system32\dllcache\lsasrv.dll
2009-04-30 20:56 473,600 -c------ c:\windows\system32\dllcache\fastprox.dll
2009-04-30 20:56 453,120 -c------ c:\windows\system32\dllcache\wmiprvsd.dll
2009-04-30 20:56 401,408 -c------ c:\windows\system32\dllcache\rpcss.dll
2009-04-30 20:56 227,840 -c------ c:\windows\system32\dllcache\wmiprvse.exe
2009-04-30 20:56 110,592 -c------ c:\windows\system32\dllcache\services.exe
2009-04-30 20:56 714,752 -c------ c:\windows\system32\dllcache\ntdll.dll
2009-04-30 20:56 617,472 -c------ c:\windows\system32\dllcache\advapi32.dll
2009-04-30 20:29 410,984 a------- c:\windows\system32\deploytk.dll
2009-04-30 20:29 73,728 a------- c:\windows\system32\javacpl.cpl
2009-04-29 17:09 --d----- c:\program files\MUSICMATCH
2009-04-29 17:07 645,616 a------- c:\windows\system32\MSCOMCT2.OCX
2009-04-28 19:55 --d----- c:\docume~1\sharon\applic~1\AVG8
2009-04-27 18:54 --d----- C:\My Documents
2009-04-21 16:27 --d----- C:\AVGTemp
2009-04-21 10:08 20 ----h--- c:\docume~1\alluse~1\applic~1\PKP_DLec.DAT
2009-04-21 09:36 --d----- c:\program files\PictureProject In Touch Downloader
2009-04-21 09:33 2,179,072 a------- c:\windows\system32\mfc71d.dll
2009-04-21 09:33 765,952 a------- c:\windows\system32\msvcp71d.dll
2009-04-21 09:33 544,768 a------- c:\windows\system32\msvcr71d.dll
2009-04-21 09:33 5,709,824 a----r-- c:\windows\system32\NkNEFPlugin.dll
2009-04-21 09:33 180,224 a----r-- c:\windows\system32\Strato4.dll
2009-04-21 09:33 110,592 a----r-- c:\windows\system32\RCSigProc.dll
2009-04-21 09:33 76,800 a----r-- c:\windows\system32\RedEye.dll
2009-04-21 09:33 180,224 a----r-- c:\windows\system32\picn1120.dll
2009-04-21 09:33 155,648 a----r-- c:\windows\system32\picn1020.dll
2009-04-21 09:33 --d----- c:\program files\common files\Nikon
2009-04-21 09:33 495,616 a----r-- c:\windows\system32\DRAGNKL1.dll
2009-04-21 09:33 --d----- c:\program files\common files\muvee Technologies
2009-04-21 09:32 --d----- c:\program files\Nikon
2009-04-21 09:32 --d----- c:\docume~1\alluse~1\applic~1\Brother
2009-04-21 09:32 20 ----h--- c:\docume~1\alluse~1\applic~1\PKP_DLds.DAT
2009-04-21 09:18 --d----- c:\windows\Profiles
2009-04-21 09:18 --d----- c:\windows\system32\Adobe
2009-04-18 12:45 --d----- c:\docume~1\alluse~1\applic~1\Downloaded Installations
2009-04-16 16:43 99,328 ac------ c:\windows\system32\dllcache\srusd.dll
2009-04-16 16:43 6,784 ac------ c:\windows\system32\dllcache\serscan.sys
2009-04-16 16:43 99,328 a------- c:\windows\system32\srusd.dll
2009-04-16 16:43 6,784 a------- c:\windows\system32\drivers\serscan.sys
2009-04-16 16:43 71,680 ac------ c:\windows\system32\dllcache\fnfilter.dll
2009-04-16 16:43 71,680 a------- c:\windows\system32\fnfilter.dll

==================== Find3M ====================

2009-04-24 08:26 325,896 a------- c:\windows\system32\drivers\avgldx86.sys
2009-04-24 08:26 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-04-24 08:25 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-04-24 08:25 12,552 a------- c:\windows\system32\drivers\avgrkx86.sys
2009-04-19 13:07 3,556 ac------ c:\windows\mozver.dat
2009-04-14 16:59 50,836 ac--h--- c:\windows\system32\mlfcache.dat
2009-03-27 17:15 61,224 a------- c:\documents and settings\sharon\GoToAssistDownloadHelper.exe
2009-03-06 10:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-02 20:18 826,368 a------- c:\windows\system32\wininet.dll
2009-02-20 14:09 78,336 a------- c:\windows\system32\ieencode.dll
2009-02-09 08:10 729,088 a------- c:\windows\system32\lsasrv.dll
2009-02-09 08:10 714,752 a------- c:\windows\system32\ntdll.dll
2009-02-09 08:10 617,472 a------- c:\windows\system32\advapi32.dll
2009-02-09 08:10 401,408 a------- c:\windows\system32\rpcss.dll
2009-02-09 07:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-07 19:02 2,066,048 a------- c:\windows\system32\ntkrnlpa.exe
2009-02-06 07:11 110,592 a------- c:\windows\system32\services.exe
2009-02-06 07:08 2,189,056 a------- c:\windows\system32\ntoskrnl.exe
2009-02-06 06:39 35,328 a------- c:\windows\system32\sc.exe
2009-02-03 15:59 56,832 a------- c:\windows\system32\secur32.dll
2007-08-06 18:24 769,536 a------- c:\docume~1\sharon\applic~1\sfdnwin.dll
2008-09-08 20:09 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090820080909\index.dat

============= FINISH: 20:49:13.50 ===============
Thanks so much!!!

Hello.

Good news! I don't see any signs of malware aside from a dead leftover driver, but we'll deal with that soon.

• Open HijackThis.
  
• When Hijack This opens, click "Open the Misc Tools section"
  
• Then select "Open Uninstall Manager"
  
• Click on "Save List..." (generates uninstall_list.txt)
  
• Click Save, copy and paste the results in your next post.
  

Ok, here's the results:

Acrobat.com
Adobe Acrobat 5.0
Adobe AIR
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Flash Player 9 ActiveX
Adobe Flash Player ActiveX
Adobe Reader 9.1
Adobe Photoshop Album Starter Edition 3.0
Apple Mobile Device Support
Apple Software Update
ArcSoft PhotoStudio 5.5
AVG 8.5
AVG Identity Protection
BUM
Canon CanoScan LiDE 70 User Registration
Canon CanoScan Toolbox 5.0
CanoScan LiDE 70
CCScore
Critical Update for Windows Media Player 11 (KB959772)
Dell ResourceCD
EPSON CardMonitor
EPSON PhotoStarter3.0
EPSON Print CD
EPSON Printer Software
ESSBrwr
ESSCDBK
ESScore
ESSgui
ESSini
ESSPCD
ESSPDock
ESSSONIC
ESSTOOLS
essvatgt
FW LiveUpdate
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Intel(R) PRO Network Adapters and Drivers
iTunes
J2SE Runtime Environment 5.0 Update 11
Java 2 Runtime Environment, SE v1.4.2_06
Java(TM) 6 Update 13
kgcbase
Kodak EasyShare software
KSU
Macromedia Shockwave Player
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money 2004
Microsoft Money 2004 System Pack
Microsoft National Language Support Downlevel APIs
Microsoft Office Live Add-in 1.3
Microsoft Office Small Business Edition 2003
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (2.0.0.20)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 Parser and SDK
MUSICMATCH Jukebox
Nero Suite
netbrdg
Nikon Message Center
Notifier
OfotoXMI
Picasa 3
PictureProject
PictureProject In Touch Downloader 1.0
Presto! PageManager 7.15.13
QuickTime
ScanSoft OmniPage SE 4.0
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
SFR
SHASTA
skin0001
SKINXSDK
staticcr
tooltips
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
VPRINTOL
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WIRELESS
Yahoo! Software Update
Yahoo! Toolbar

Hello.
Lets finish off here.

First, remove these two very old versions of Java.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

• J2SE Runtime Environment 5.0 Update 11
  
• Java 2 Runtime Environment, SE v1.4.2_06
  

Please download the OTMoveIt3 by OldTimer.

• Save it to your desktop.
  
• Please double-click OTMoveIt3.exe to run it.
  
• Copy the bolded text below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  
  
  :services
  gnqktax
  
  :files
  C:\Documents and Settings\Sharon\Desktop\dds.scr
  
  :reg
  [-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
  
  
  
• Return to OTMoveIt3, right click in the "Paste instructions for items to be Moved" window (under the light blue bar) and choose Paste.
  
• Click the red Moveit! button.
  
• Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  
• Close OTMoveIt3
  

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Please post the OTMoveIt log.

Ok, that was easy. here's the results:

========== SERVICES/DRIVERS ==========

Service\Driver gnqktax deleted successfully.
========== FILES ==========
C:\Documents and Settings\Sharon\Desktop\dds.scr moved successfully.
========== REGISTRY ==========
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\\ deleted successfully.

Thanks.

Please enable AVG again.

We can remove OTMoveIt now.

• Please double-click OTMoveIt3.exe to run it again.
  
• Press the green CleanUp! button.
  
• Press Yes cleanup process prompt, do the same for the reboot prompt.
  

How is the machine running now?

Done...the machine runs great now. However, it is taking forever for Firefox to boot up...all the other programs seem to be running much quicker and cleaner.Thanks so Much. Any thoughts on my slow Firefox?

Hello.

• Open HijackThis
  
• Choose "Do a system scan only"
  
• Check the boxes in front of these lines:
  
  
  O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
  O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
  O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
  O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
  O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
  O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
  O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
  O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
  O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
  O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
  O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
  O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
  
  
  
• Press "Fix Checked"
  
• Close Hijack This.
  

I recommend you remove the Java Quick Starter because it's not needed.
To do so, follow these instructions.

Go to Start > Control Panel > Java.
In the Java control panel, open the click the Advanced tab. Click the + in front of Miscellaneous and uncheck the Java Quick Starter box.

See here for more info.

Reboot normally.
Let me know if Firefox is still slow.

Thanks Belahzur, that helped...it's not lightning fast but better. Is it because there are too many other programs running in the back...I've heard that is sometimes an issue.
Also, what should I do with all the applications you had me download? Are any of them helpful in case of future viruses & how should I use them?
You have been so helpful and I sure know where to go now for problems and you know I'll pass you on to others.
I'll also make a donation.

Delete the avenger/OTMoveIt/DDS.
The avenger and OTMoveIt are powerful programs designed for ONLY malware removal, using them incorrectly can leave your machine trashed.

Keep MBAM though, very effective for general scans.

Check your Firefox add-ons too, disable any you don't use. Such as the AVG link scanner/toolbar.

Belahzar, Thanks again. I'm not sure how to disable Firefox add-ons. Is that what I just did with the prior instruction w/Hijack This? If not, let me know how to do that.
Thanks

No, that's different.

Open Firefox and go into the Tools menu.
In the tools menu, open "Add-ons".

See which add-ons you have there and if you don't use them, select whatever add-on and hit "Disable"

There were only 4 add-ons and one was the AVG Toolbar...I disabled that and 1 other.
Should I delete HiJack This?
Otherwise, I think I'm good to go.
Thanks a million Belahzur, you were a lifesaver.

You can delete Hijack This if you want to.

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers.

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.

Hopefully this should take care of your problems! Good luck.

So the Turn off System Restore box should be checked or should not be checked? It was checked when I first opened it. It says it's "monitoring" down at the bottom of the box.

Monitoring means it's turned on. Did you turn it off to flush the old restore points? then turn it back on?

Yes, that's exactly what I did.
Also, I have automatic updates turned on already. I already use Firefox as my browser but my daughter uses Internet Explorer. Do I need to remove Internet Explorer from my computer or just leave it there and remove the shortcut?
You have been a terrific help...and, I've learned so much with your help.
Thanks a million.

Leave Internet Explorer there. It's useful if you can't get Windows Updates through the update console, that way you can get the updates manually from the MS website.

I would advise her on using Firefox, not only is it safer, but faster.

The system restore flush was done correctly.

Again, Belahzur, thanks so much for all your help. I can't express how grateful we are for all your help. I've watched your timeclock the last couple of days and I see you put in 10 -12 hour days. I'm a middle aged lady and it thrills me to see young people (I assume your young) so dedicated to a cause they believe in. Hang in there with this, you have a great model for a great website and great business. You are helping millions of people and sometimes, success is not measured by a dollar figure. You're obviously doing something you love and believe me, it will pay you back several times over!!! Best of luck to you and your crew!!!

Heh, that's because I only do 3 days of school, so I have 4 days per week free.

OK, I've been on the internet for the last hour trying to find free downloads of the spyware programs you suggested - Ad-Aware SE, Spybot-Search & Destroy, SpywareBlaster and SpywareGuard and I'm just not finding them. I'm googleing the name and of course, I get several options and they're all sites that sell the software. What am I doing wrong and where do I go to download these. Also, do I really need AVG now if I download all these other programs? Aren't I just duplicating what AVG does? Sorry to be such a dummy!!!

The Spybot link is working, the download link is just a little down that page.