got a bankerfox.a infection

Cant open i.e. at all (on the infected computer) to get help. Please help!!!

Can you open another browser? say Firefox for example? [if you have Firefox installed]

If not, do you have a USB stick and another computer we can use?

dont have a usb or firefox, but im on another comp at my house. did the dds report, but have to get it from the infected comp to this one to show you. thanks for your help!

Well running DDS on your own saves us time.
If you can't get online and don't have a USB, you will need to put it on a CD.

If you can, write to a CD from the infected machine and transfer it to the other machine.

doing it right now.

DDS (Ver_09-03-16.01) - NTFSx86
Run by Kent at 16:27:34.76 on Thu 04/30/2009
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.491 [GMT -7:00]

AV: Norton Internet Security *On-access scanning enabled* (Updated)
FW: Norton Internet Security *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Common Files\AOL\1124326641\ee\AOLSoftware.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\sysguard.exe
C:\WINDOWS\system32\DL32.exe
C:\Program Files\Hewlett-Packard\AiO\hp officejet v series\Bin\hpoant07.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
svchost.exe
C:\Program Files\TrueAssistant\TrueAssistant.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe
C:\WINDOWS\system32\hpoipm07.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\Program Files\Common Files\Sony Shared\WMPlugIn\SonicStageMonitoring.exe
C:\Program Files\Sony\Sony TV Tuner Library\SMceMan.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\dllhost.exe
c:\program files\common files\aol\1124326641\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
C:\Program Files\Common Files\AOL\1124326641\EE\aolsoftware.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Sony\Sony TV Tuner Library\RM_SV.exe
E:\dds.scr

Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig?hl=en
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mDefault_Page_URL = hxxp://www.sony.com/vaiopeople
mSearch Page =
mStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
uInternet Connection Wizard,ShellNext = hxxp://www.sony.com/vaiopeople
uInternet Settings,ProxyServer = http=localhost:7171
uInternet Settings,ProxyOverride = *.local;
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: {1e8a6170-7264-4d0f-beae-d42a53123c75} - c:\program files\common files\symantec shared\coshared\browser\1.0\NppBho.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar2.dll
BHO: BHO: {abd45510-9b22-41cd-9acd-8182a2da7c63} - c:\windows\system32\iehelper.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: 796525 Class: {e7f15ac4-e0a9-43f0-921b-70dfea621220} - c:\windows\system32\796525\796525.dll
TB: Show Norton Toolbar: {90222687-f593-4738-b738-fbee9c7b26df} - c:\program files\common files\symantec shared\coshared\browser\1.0\UIBHO.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [system tool] c:\windows\sysguard.exe
uRun: [DL32] DL32
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
mRun: [VAIO Recovery] c:\windows\sonysys\vaio recovery\PartSeal.exe
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [AlcWzrd] ALCWZRD.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [HostManager] c:\program files\common files\aol\1124326641\ee\AOLSoftware.exe
mRun: [AOLDialer] c:\program files\common files\aol\acs\AOLDial.exe
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [osCheck] "c:\program files\norton internet security\osCheck.exe"
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [VAIO Update 3] "c:\program files\sony\vaio update 3\VAIOUpdt.exe" /Stationary
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
StartupFolder: c:\docume~1\kent\startm~1\programs\startup\trueas~1.lnk - c:\program files\trueassistant\TrueAssistant.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpaiod~1.lnk - c:\program files\hewlett-packard\aio\hp officejet v series\bin\hpoant07.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodaks~1.lnk - c:\program files\kodak\kodak software updater\7288971\program\Kodak Software Updater.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
IE: &AOL Toolbar search - c:\program files\aol toolbar\toolbar.dll/SEARCH.HTML
IE: Transfer by Image Converter 2 - c:\program files\sony\image converter 2\menu.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {7DD62E58-5FA8-11D2-AFB7-00104B64F126} - hxxps://www.digitaldocs.cc/GetDocs/cab/svinstall_a_stat.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://pmicoaching.webex.com/client/v_mywebex-t20/webex/ieatgpc.cab
Notify: AtiExtEvent - Ati2evxx.dll
Notify: igfxcui - igfxsrvc.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-4-30 64160]
R2 AdobeActiveFileMonitor;Adobe Active File Monitor;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsFileAgent.exe [2004-10-4 98304]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2006-9-3 105632]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2006-9-3 105632]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 953168]
R2 MSSQL$VAIO_VEDB;MSSQL$VAIO_VEDB;c:\program files\microsoft sql server\mssql$vaio_vedb\binn\sqlservr.exe -svaio_vedb --> c:\program files\microsoft sql server\mssql$vaio_vedb\binn\sqlservr.exe -sVAIO_VEDB [?]
R2 PhotoshopElementsDeviceConnect;Photoshop Elements Device Connect;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsDeviceConnect.exe [2004-10-4 118784]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-2-25 101936]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090430.018\NAVENG.SYS [2009-4-30 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090430.018\NAVEX15.SYS [2009-4-30 876144]
R3 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2007-1-15 1087680]
S2 gupdate1c99db1744cfb95;Google Update Service (gupdate1c99db1744cfb95);c:\program files\google\update\GoogleUpdate.exe [2009-3-5 133104]
S3 SQLAgent$VAIO_VEDB;SQLAgent$VAIO_VEDB;c:\program files\microsoft sql server\mssql$vaio_vedb\binn\sqlagent.exe -i vaio_vedb --> c:\program files\microsoft sql server\mssql$vaio_vedb\binn\sqlagent.EXE -i VAIO_VEDB [?]

=============== Created Last 30 ================

2009-04-30 07:50 0 a------- c:\windows\st_1241110838.exe
2009-04-30 07:50 0 a------- c:\windows\st_1241110967.exe
2009-04-30 07:45 15,688 a------- c:\windows\system32\lsdelete.exe
2009-04-30 07:23 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-04-30 07:21 -cd-h--- c:\docume~1\alluse~1\applic~1\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-04-30 07:21 --d----- c:\program files\Lavasoft
2009-04-30 06:32 0 a------- c:\windows\st_1241130650.exe
2009-04-30 06:32 0 a------- c:\windows\st_1241117955.exe
2009-04-29 16:52 1 ----h--- c:\windows\msmark2.dat
2009-04-29 16:52 27,136 ----h--- c:\windows\mstre18.exe
2009-04-29 16:52 2 ----h--- c:\windows\t55ft2695f44.dat
2009-04-29 16:52 34,304 ----h--- c:\windows\freddy41.exe
2009-04-29 16:52 2 ----h--- c:\windows\t55ft2667f44.dat
2009-04-29 16:52 1 ----h--- c:\windows\f23567.dat
2009-04-29 14:52 14,848 a------- c:\windows\system32\DL32.exe
2009-04-29 14:52 --d----- c:\windows\system32\796525
2009-04-29 14:51 292,368 a------- c:\windows\sysguard.exe
2009-04-15 06:53 2,560 -------- c:\windows\system32\xpsp4res.dll
2009-04-15 06:53 1,203,922 -c------ c:\windows\system32\dllcache\sysmain.sdb
2009-04-15 06:53 215,552 -c------ c:\windows\system32\dllcache\wordpad.exe

==================== Find3M ====================

2009-03-06 07:22 284,160 a------- c:\windows\system32\pdh.dll
2009-02-20 01:10 666,112 a------- c:\windows\system32\wininet.dll
2009-02-20 01:10 81,920 a------- c:\windows\system32\ieencode.dll
2009-02-09 05:10 729,088 a------- c:\windows\system32\lsasrv.dll
2009-02-09 05:10 714,752 a------- c:\windows\system32\ntdll.dll
2009-02-09 05:10 617,472 a------- c:\windows\system32\advapi32.dll
2009-02-09 05:10 401,408 a------- c:\windows\system32\rpcss.dll
2009-02-09 04:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-06 04:11 110,592 a------- c:\windows\system32\services.exe
2009-02-06 04:06 2,145,280 a------- c:\windows\system32\ntoskrnl.exe
2009-02-06 03:39 35,328 a------- c:\windows\system32\sc.exe
2009-02-06 03:32 2,023,936 a------- c:\windows\system32\ntkrnlpa.exe
2009-02-03 12:59 56,832 a------- c:\windows\system32\secur32.dll
2005-11-05 23:57 184,320 a------- c:\documents and settings\kent\atcliun.exe
2005-11-05 23:57 98,304 a------- c:\documents and settings\kent\atgpcext.dll
2005-11-05 23:57 28,672 a------- c:\documents and settings\kent\atgpcdec.dll
2005-11-05 23:56 110,592 a------- c:\documents and settings\kent\atmgr.exe
2005-11-05 23:56 86,016 a------- c:\documents and settings\kent\ieatgpc.dll
2005-11-05 23:56 28,672 a------- c:\documents and settings\kent\atwbxdet.dll

============= FINISH: 16:28:14.00 ===============

Hello.

You have an infection called Koobface. It's an infection that spreads through Facebook/Myspace. You need to be careful when surfing social networking sites.

The malware is behind the reason of no internet access. Koobfaces sets a proxy back to local host. It's like a circle, when you try to make a connection, the proxy set sends it straight back, so a connection can't be made.

Before we can do some serious cleaning, we need to restore internet access and remove some un-needed programs.

Please download the current version of HijackThis from HERE

• Double click and run the installer.
  
• It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  
• After installing, you should get the user agreement, press accept and Hijack This will run.
  
• Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.
  

how do i get hijack this to the infected computer. tried to burn the program via cd, but the setup file wont run. thanks again.

Okay.

Rename the setup file, doesn't matter what to. Just name it something like fixing.exe, then it will run fine.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:55:59 PM, on 4/30/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\AOL\1124326641\ee\AOLSoftware.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\sysguard.exe
C:\WINDOWS\system32\DL32.exe
C:\Program Files\Hewlett-Packard\AiO\hp officejet v series\Bin\hpoant07.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\TrueAssistant\TrueAssistant.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe
C:\WINDOWS\system32\hpoipm07.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\Program Files\Common Files\Sony Shared\WMPlugIn\SonicStageMonitoring.exe
C:\Program Files\Sony\Sony TV Tuner Library\SMceMan.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\dllhost.exe
c:\program files\common files\aol\1124326641\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
C:\Program Files\Common Files\AOL\1124326641\EE\aolsoftware.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Sony\Sony TV Tuner Library\RM_SV.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Sonic\RecordNow!\RecordNow.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.sony.com/vaiopeople
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:7171
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O1 - Hosts: ::1 localhost
O1 - Hosts: 91.212.65.122 browser-security.microsoft.com
O1 - Hosts: 91.212.65.122 antiwareprotect.com
O1 - Hosts: 91.212.65.122 www.antiwareprotect.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: BHO - {ABD45510-9B22-41cd-9ACD-8182A2DA7C63} - C:\WINDOWS\system32\iehelper.dll (file missing)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: 796525 helper - {E7F15AC4-E0A9-43F0-921B-70DFEA621220} - C:\WINDOWS\system32\796525\796525.dll (file missing)
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1124326641\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [VAIO Update 3] "C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe" /Stationary
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKCU\..\Run: [system tool] C:\WINDOWS\sysguard.exe
O4 - HKCU\..\Run: [DL32] DL32
O4 - Startup: TrueAssistant.lnk = C:\Program Files\TrueAssistant\TrueAssistant.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HPAiODevice(hp officejet v series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet v series\Bin\hpoant07.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: Transfer by Image Converter 2 - C:\Program Files\Sony\Image Converter 2\menu.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {7DD62E58-5FA8-11D2-AFB7-00104B64F126} (Sview Control) - https://www.digitaldocs.cc/GetDocs/cab/svinstall_a_stat.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://pmicoaching.webex.com/client/v_mywebex-t20/webex/ieatgpc.cab
O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Update Service (gupdate1c99db1744cfb95) (gupdate1c99db1744cfb95) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
O23 - Service: SonicStageMonitoring - Sony Corporation - C:\Program Files\Common Files\Sony Shared\WMPlugIn\SonicStageMonitoring.exe
O23 - Service: Sony TV Tuner Controller - Sony Corporation - C:\Program Files\Sony\Sony TV Tuner Library\halsv.exe
O23 - Service: Sony TV Tuner Manager - Sony Corporation - C:\Program Files\Sony\Sony TV Tuner Library\RM_SV.exe
O23 - Service: Sony TVTA Manager - Sony Corporation - C:\Program Files\Sony\Sony TV Tuner Library\SMceMan.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

--
End of file - 14217 bytes

Hello.

Please disable Ad-Watch, as it may hinder the removal of some HijackThis entries. You can re-enable it after your computer is clean. Please see here for instructions on how to disable it:

1. Right-click on the Ad-Watch icon in the system tray (located down by the system clock for most configurations)
2. Choose *Settings* from the dropdown menu
3. Under the *General Settings* tab turn OFF (red x) the option to "Load Ad-Watch at Startup" (if enabled)

4. Click on the *Status* button in the left hand menu
5. Turn OFF (red x) the option for *Regshield*
6. Close that window, then right-click on the Ad-Watch icon shield again down in the system tray next to the clock.
7. Choose *Turn off Ad-Watch* from the drop menu

• Open HijackThis
  
• Choose "Do a system scan only"
  
• Check the boxes in front of these lines:
  
  
  R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:7171
  R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;
  R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
  O1 - Hosts: ::1 localhost
  O1 - Hosts: 91.212.65.122 browser-security.microsoft.com
  O1 - Hosts: 91.212.65.122 antiwareprotect.com
  O1 - Hosts: 91.212.65.122 www.antiwareprotect.com
  O2 - BHO: BHO - {ABD45510-9B22-41cd-9ACD-8182A2DA7C63} - C:\WINDOWS\system32\iehelper.dll (file missing)
  O2 - BHO: 796525 helper - {E7F15AC4-E0A9-43F0-921B-70DFEA621220} - C:\WINDOWS\system32\796525\796525.dll (file missing)
  O4 - HKCU\..\Run: [system tool] C:\WINDOWS\sysguard.exe
  O4 - HKCU\..\Run: [DL32] DL32
  O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
  
  
  
  
• Press "Fix Checked"
  
• Close Hijack This.
  

Remove the Proxy setting in Internet explorer and/or in FireFox.

In IE: Tools Menu -> Internet Options -> Connections Tab ->Lan Settings > uncheck "use a proxy server" or reconfigure the Proxy server again in case you have set it previously.

In Firefox in Tools Menu -> Options... -> Advanced Tab -> Network Tab -> "Settings" under Connection > Choose "No Proxy"

Click the apply button and restart that computer in normal mode. <== IMPORTANT!!!

After reboot, you should have your internet access back here.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

Post the contents of the MBAM Log.

Did it and when i finished using hijack this, my internet connection came back. Do I still need to do the proxy server part of your response?

Yes, you do. The proxy needs to be fully removed.
Then download, install MBAM. Update the database and run the scan.

Ok, will do.

Hello.
I'm going to bed now, but once MBAM has done and you removed everything it found, re-run DDS so we have an updated log. (I also want you to post attach.txt)

This way, it saves us time and once I get home tomorrow afternoon, we can pick up where we left off.

Three logs I need to see:
1. MBAM log
2. Updated DDS.txt log
3. Attach.txt log

took awhile but here it is!


Malwarebytes' Anti-Malware 1.36
Database version: 2062
Windows 5.1.2600 Service Pack 3

4/30/2009 5:41:43 PM
mbam-log-2009-04-30 (17-41-43).txt

Scan type: Quick Scan
Objects scanned: 83960
Time elapsed: 6 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 7
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 1
Files Infected: 10

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\y537.y537mgr (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\y537.y537mgr.1 (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{f7d09218-46d7-4d3d-9b7f-315204cd0836} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{e63648f7-3933-440e-b4f6-a8584dd7b7eb} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{abd45510-9b22-41cd-9acd-8182a2da7c63} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{e7f15ac4-e0a9-43f0-921b-70dfea621220} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\AvScan (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\WINDOWS\system32\796525 (Trojan.BHO) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\freddy41.exe (Trojan.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\msmark2.dat (Trojan.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\t55ft2667f44.dat (Trojan.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\t55ft2695f44.dat (Trojan.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\sysguard.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\st_1241110838.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\st_1241110967.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\st_1241117955.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\st_1241130650.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\f23567.dat (Trojan.KoobFace) -> Quarantined and deleted successfully.

thank you so much for your help! i will post those logs and will await your response tomorrow.

DDS (Ver_09-03-16.01) - NTFSx86
Run by Kent at 17:51:23.03 on Thu 04/30/2009
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.495 [GMT -7:00]

AV: Norton Internet Security *On-access scanning enabled* (Updated)
FW: Norton Internet Security *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Common Files\AOL\1124326641\ee\AOLSoftware.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
C:\Program Files\Hewlett-Packard\AiO\hp officejet v series\Bin\hpoant07.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
svchost.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\TrueAssistant\TrueAssistant.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe
C:\WINDOWS\system32\hpoipm07.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\Program Files\Common Files\Sony Shared\WMPlugIn\SonicStageMonitoring.exe
C:\Program Files\Sony\Sony TV Tuner Library\SMceMan.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Sony\Sony TV Tuner Library\RM_SV.exe
c:\program files\common files\aol\1124326641\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
C:\Program Files\Common Files\AOL\1124326641\EE\aolsoftware.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
E:\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig?hl=en
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mDefault_Page_URL = hxxp://www.sony.com/vaiopeople
mSearch Page =
mStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
uInternet Connection Wizard,ShellNext = hxxp://www.sony.com/vaiopeople
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: {1e8a6170-7264-4d0f-beae-d42a53123c75} - c:\program files\common files\symantec shared\coshared\browser\1.0\NppBho.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar2.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Show Norton Toolbar: {90222687-f593-4738-b738-fbee9c7b26df} - c:\program files\common files\symantec shared\coshared\browser\1.0\UIBHO.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
mRun: [VAIO Recovery] c:\windows\sonysys\vaio recovery\PartSeal.exe
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [AlcWzrd] ALCWZRD.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [HostManager] c:\program files\common files\aol\1124326641\ee\AOLSoftware.exe
mRun: [AOLDialer] c:\program files\common files\aol\acs\AOLDial.exe
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [osCheck] "c:\program files\norton internet security\osCheck.exe"
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [VAIO Update 3] "c:\program files\sony\vaio update 3\VAIOUpdt.exe" /Stationary
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
StartupFolder: c:\docume~1\kent\startm~1\programs\startup\trueas~1.lnk - c:\program files\trueassistant\TrueAssistant.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpaiod~1.lnk - c:\program files\hewlett-packard\aio\hp officejet v series\bin\hpoant07.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodaks~1.lnk - c:\program files\kodak\kodak software updater\7288971\program\Kodak Software Updater.exe
IE: &AOL Toolbar search - c:\program files\aol toolbar\toolbar.dll/SEARCH.HTML
IE: Transfer by Image Converter 2 - c:\program files\sony\image converter 2\menu.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {7DD62E58-5FA8-11D2-AFB7-00104B64F126} - hxxps://www.digitaldocs.cc/GetDocs/cab/svinstall_a_stat.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://pmicoaching.webex.com/client/v_mywebex-t20/webex/ieatgpc.cab
Notify: AtiExtEvent - Ati2evxx.dll
Notify: igfxcui - igfxsrvc.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-4-30 64160]
R2 AdobeActiveFileMonitor;Adobe Active File Monitor;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsFileAgent.exe [2004-10-4 98304]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2006-9-3 105632]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2006-9-3 105632]
R2 MSSQL$VAIO_VEDB;MSSQL$VAIO_VEDB;c:\program files\microsoft sql server\mssql$vaio_vedb\binn\sqlservr.exe -svaio_vedb --> c:\program files\microsoft sql server\mssql$vaio_vedb\binn\sqlservr.exe -sVAIO_VEDB [?]
R2 PhotoshopElementsDeviceConnect;Photoshop Elements Device Connect;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsDeviceConnect.exe [2004-10-4 118784]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-2-25 101936]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090430.018\NAVENG.SYS [2009-4-30 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090430.018\NAVEX15.SYS [2009-4-30 876144]
S2 gupdate1c99db1744cfb95;Google Update Service (gupdate1c99db1744cfb95);c:\program files\google\update\GoogleUpdate.exe [2009-3-5 133104]
S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 953168]
S3 SQLAgent$VAIO_VEDB;SQLAgent$VAIO_VEDB;c:\program files\microsoft sql server\mssql$vaio_vedb\binn\sqlagent.exe -i vaio_vedb --> c:\program files\microsoft sql server\mssql$vaio_vedb\binn\sqlagent.EXE -i VAIO_VEDB [?]
S3 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2007-1-15 1087680]

=============== Created Last 30 ================

2009-04-30 17:32 --d----- c:\docume~1\kent\applic~1\Malwarebytes
2009-04-30 17:32 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-04-30 17:32 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-04-30 17:32 --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-04-30 17:32 --d----- c:\program files\Malwarebytes' Anti-Malware
2009-04-30 16:55 --d----- c:\program files\Trend Micro
2009-04-30 07:45 15,688 a------- c:\windows\system32\lsdelete.exe
2009-04-30 07:23 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-04-30 07:21 -cd-h--- c:\docume~1\alluse~1\applic~1\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-04-30 07:21 --d----- c:\program files\Lavasoft
2009-04-29 14:52 14,848 a------- c:\windows\system32\DL32.exe
2009-04-15 06:53 2,560 -------- c:\windows\system32\xpsp4res.dll
2009-04-15 06:53 1,203,922 -c------ c:\windows\system32\dllcache\sysmain.sdb
2009-04-15 06:53 215,552 -c------ c:\windows\system32\dllcache\wordpad.exe

==================== Find3M ====================

2009-03-06 07:22 284,160 a------- c:\windows\system32\pdh.dll
2009-02-20 01:10 666,112 a------- c:\windows\system32\wininet.dll
2009-02-20 01:10 81,920 a------- c:\windows\system32\ieencode.dll
2009-02-09 05:10 729,088 a------- c:\windows\system32\lsasrv.dll
2009-02-09 05:10 714,752 a------- c:\windows\system32\ntdll.dll
2009-02-09 05:10 617,472 a------- c:\windows\system32\advapi32.dll
2009-02-09 05:10 401,408 a------- c:\windows\system32\rpcss.dll
2009-02-09 04:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-06 04:11 110,592 a------- c:\windows\system32\services.exe
2009-02-06 04:06 2,145,280 a------- c:\windows\system32\ntoskrnl.exe
2009-02-06 03:39 35,328 a------- c:\windows\system32\sc.exe
2009-02-06 03:32 2,023,936 a------- c:\windows\system32\ntkrnlpa.exe
2009-02-03 12:59 56,832 a------- c:\windows\system32\secur32.dll
2005-11-05 23:57 184,320 a------- c:\documents and settings\kent\atcliun.exe
2005-11-05 23:57 98,304 a------- c:\documents and settings\kent\atgpcext.dll
2005-11-05 23:57 28,672 a------- c:\documents and settings\kent\atgpcdec.dll
2005-11-05 23:56 110,592 a------- c:\documents and settings\kent\atmgr.exe
2005-11-05 23:56 86,016 a------- c:\documents and settings\kent\ieatgpc.dll
2005-11-05 23:56 28,672 a------- c:\documents and settings\kent\atwbxdet.dll

============= FINISH: 17:52:03.76 ===============

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-03-16.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 8/17/2005 5:22:20 PM
System Uptime: 4/30/2009 5:43:29 PM (0 hours ago)

Motherboard: Intel Corporation | | D915GRO
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz | J2E1 | 3000/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 227 GiB total, 200.26 GiB free.
D: is CDROM ()
E: is CDROM (CDFS)
F: is Removable
G: is Removable
H: is Removable
I: is Removable
J: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP791: 2/2/2009 4:09:59 PM - System Checkpoint
RP792: 2/4/2009 8:02:08 AM - System Checkpoint
RP793: 2/5/2009 4:30:55 PM - System Checkpoint
RP794: 2/9/2009 4:11:28 PM - System Checkpoint
RP795: 2/11/2009 4:59:46 PM - Software Distribution Service 3.0
RP796: 2/17/2009 9:15:45 AM - System Checkpoint
RP797: 2/23/2009 5:35:56 PM - System Checkpoint
RP798: 2/24/2009 6:08:59 PM - System Checkpoint
RP799: 2/25/2009 4:32:11 PM - Software Distribution Service 3.0
RP800: 3/2/2009 6:28:00 PM - System Checkpoint
RP801: 3/4/2009 7:57:11 AM - System Checkpoint
RP802: 3/5/2009 8:15:08 AM - System Checkpoint
RP803: 3/6/2009 10:07:41 AM - System Checkpoint
RP804: 3/10/2009 2:50:14 PM - System Checkpoint
RP805: 3/11/2009 12:04:45 PM - Software Distribution Service 3.0
RP806: 3/12/2009 3:31:56 PM - System Checkpoint
RP807: 3/16/2009 12:10:02 PM - Software Distribution Service 3.0
RP808: 3/17/2009 12:44:09 PM - System Checkpoint
RP809: 3/19/2009 4:37:05 PM - System Checkpoint
RP810: 3/26/2009 12:37:24 PM - System Checkpoint
RP811: 3/30/2009 7:38:06 AM - System Checkpoint
RP812: 3/31/2009 12:23:29 PM - System Checkpoint
RP813: 4/2/2009 10:01:04 AM - System Checkpoint
RP814: 4/6/2009 7:19:50 AM - System Checkpoint
RP815: 4/7/2009 7:32:02 AM - System Checkpoint
RP816: 4/8/2009 9:15:02 AM - System Checkpoint
RP817: 4/9/2009 12:51:19 PM - System Checkpoint
RP818: 4/13/2009 8:26:09 AM - System Checkpoint
RP819: 4/15/2009 12:07:33 PM - System Checkpoint
RP820: 4/15/2009 6:18:15 PM - Software Distribution Service 3.0
RP821: 4/16/2009 6:35:12 PM - System Checkpoint
RP822: 4/20/2009 1:35:56 PM - System Checkpoint
RP823: 4/21/2009 2:18:14 PM - System Checkpoint
RP824: 4/23/2009 8:48:30 AM - System Checkpoint
RP825: 4/24/2009 3:01:45 PM - System Checkpoint
RP826: 4/27/2009 5:45:24 PM - System Checkpoint
RP827: 4/29/2009 3:40:14 PM - System Checkpoint
RP828: 4/30/2009 7:42:08 AM - Ad-Aware Checkpoint

==== Installed Programs ======================

Ad-Aware
Adobe Flash Player 10 ActiveX
Adobe Photoshop Elements 3.0
Adobe Reader 7.1.0
Agere Systems PCI Soft Modem
America Online (Choose which version to remove)
AOL Coach Version 2.0(Build:20041026.5 en)
AOL Deskbar
AOL Setup
AOL Uninstaller (Choose which Products to Remove)
AOL You've Got Pictures Screensaver
AppCore
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
AV
ccCommon
CCHelp
CCScore
Click to DVD 2.0.03 Menu Data
Click to DVD 2.4
CONNECT
DVgate Plus
EasyChange Powered by TrueSwitch
ESSAdpt
ESSANUP
ESSCAM
ESSCDBK
ESScore
ESSgui
ESShelp
ESSini
ESSPCD
ESSSONIC
ESSvpaht
ESSvpot
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
Google Updater
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
HLPIndex
HLPRFO
Hotfix for Windows XP (KB952287)
hp officejet v series
Image Converter 2
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Adapters and Drivers
InterVideo WinDVD for VAIO
ISScript
J2SE Runtime Environment 5.0
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 5
Java(TM) 6 Update 10
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Kodak EasyShare software
KSU
LiveUpdate 3.1 (Symantec Corporation)
Malwarebytes' Anti-Malware
Memory Stick Formatter
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886904)
Microsoft Data Access Components KB870669
Microsoft Office 2000 Small Business
Microsoft Office PowerPoint Viewer 2003
Microsoft SQL Server Desktop Engine (VAIO_VEDB)
Microsoft VC9 runtime libraries
MoodLogic
Movielink eHome version 1.1
MSRedist
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Netscape Internet Service Setup
Norton AntiVirus
Norton Confidential Browser Component
Norton Confidential Web Protection Component
Norton Internet Security
Norton Internet Security (Symantec Corporation)
Norton Protection Center
Notifier
OpenMG Limited Patch 4.1-05-13-31-01
OpenMG Metadata Extractor for Windows Media Player
OpenMG Secure Module 4.1.00
OTtBP
OTtBPSDK
PCDADDIN
PCDHELP
PCDLNCH
PictureGear Studio 2.0
Quicken 2005
QuickTime
RealPlayer Basic
Realtek High Definition Audio Driver
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB963027)
SFR
SFR2
Sonic Encoders
Sonic RecordNow!
SonicStage 3.0
SonicStage Mastering Studio Audio Filter Custom Preset
Sony Certificate PCH
Sony MP4 Shared Library
Sony TV Tuner Library 1.0
Sony Video Shared Library
SPBBC 32bit
SwiftView Viewer
Symantec Real Time Storage Protection Component
SymNet
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update Rollup 1 for Windows XP Media Center Edition 2005 with HDTV Support (KB873369)
VAIO Control Center
VAIO Entertainment Platform
VAIO Media 4.0
VAIO Media AC3 Decoder 1.0
VAIO Media Integrated Server 4.1
VAIO Media Redistribution 4.0
VAIO Media Registration Tool 4.0
VAIO Original Screen Saver
VAIO Original Screen Saver VAIO Motion SD Wide Contents
VAIO Registration
VAIO Structure Wallpaper
VAIO Survey Standalone
VAIO TV Tuner Library 1.4
VAIO Update 3
Viewpoint Media Player
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VPRINTOL
WebEx
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Media Player 10 Hotfix [See KB886612 for more information]
Windows XP Media Center Edition 2005 KB890629
Windows XP Media Center Edition 2005 KB895198
Windows XP Service Pack 3
Yahoo! Internet Mail

==== Event Viewer Messages From Past Week ========

4/30/2009 5:44:37 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: IntelIde

==== End Of File ===========================

Hello.
DDS log looks good now, the Koobface infection is gone.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

Adobe Reader 7.1.0
J2SE Runtime Environment 5.0
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 5
Java(TM) 6 Update 10
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Viewpoint Media Player

How is the machine running now?

Didn't see you responded yesterday. Just deleted those programs and the comp is running beautifully! I can't thank you enough! How does the donation thing work? Is it a secure site when you donate?

Yes, we use Paypal.

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers.

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.

Hopefully this should take care of your problems! Good luck.