Win32\cryptor virus has infested my PC and will not go away.

I have run AVG free antivirus version 8.5 (4 - 5) times and this win32\cryptor just keeps hanging around. On AVG's 1st scanit found 6 infections all were identified as the cryptor virus. Avg quarintined 3 out of 6. It stated in the scan results that the 3 remaining cryptors were processes. Shortly after i ran a second scan and it found 6 more cryptors when i campared the file extenisons and names from the 1st and 2nd scan they were different, I have looked in the c:\windows\system32 files and the files listed on the scan report are not there or are not visible / hidden. I have also tried the spyware malware program from true sword it was stated that this program works well on this particular virus. True sword found nothing just a few tracking cookies. so far i have not encountered any devasting effects from this infestation of the cryptor bug. So far the only thing i have noticed is that i am not able to use my tune up utilities 2009 program i can access individual tools from that program from the start menu. but if i load it from the desktop it just opens and does nothing. i can not even close the program i click on the close window icon and nothing happens however i am accesss and close it from the task manager. Can anyone out there help me get rid of these little suckers. they are quite annoying to deal with. thanks so much hoping for a savior.

Welcome to GeekPolice!

Please read this topic:
http://www.geekpolice.net/virus-spyware-malware-removal-f11/read-this-before-posting-t3821.htm

thanks i am in the middle of installing those updates and required downloads right now,

Hello.
Standing by for logs.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:06:34 AM, on 4/28/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\WINDOWS\system32\svchost.exe
C:\Documents and Settings\Mark\Desktop\downloaded files\hijackgpthis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchgateway.net/search-Google-Gateway.php?sa=Search+Here&client=pub-4642981363251965&forid=1&ie=ISO-8859-1&oe=ISO-8859-1&cof=GALT%3A%23008000%3BGL%3A1%3BDIV%3A%23336699%3BVLC%3A663399%3BAH%3Acenter%3BBGC%3AFFFFFF%3BLBGC%3A336699%3BALC%3A0000FF%3BLC%3A0000FF%3BT%3A000000%3BGFNT%3A0000FF%3BGIMP%3A0000FF%3BFORID%3A11&q=%s
R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
R3 - URLSearchHook: (no name) - {930f1200-f5f1-4870-bac6-e233ec8e7023} - (no file)
R3 - URLSearchHook: NetAssistantBHO Class - {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - (no file)
R3 - URLSearchHook: (no name) - - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: TBSB00982 - {DA3D342F-FF20-4E31-9E82-22334155730C} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [Memory Improve Master] C:\Program Files\Memory Improve Master\MemoryImproveMaster.exe /autorun
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Startup: SystemExplorerDisabled
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon/download/DSL/Verizon%20High%20Speed%20Internet%20Installer.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1240574688126
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: NICSer_WPC54 - Unknown owner - C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
O23 - Service: Active Shield Service (ServiceAS) - Unknown owner - C:\Program Files\Active Shield 4\ActiveShieldService.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software - C:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: TuneUp Program Statistics Service (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\WINDOWS\System32\TUProgSt.exe

--
End of file - 6532 bytes

thanks for getting back so fast sorry it took a while MY CPU and Memory/ processes are going nuts. Im sure it this stupid Cryptor bug. i will be waiting on furthur instructions...

I had to uninstall AVG The number of processes was going crazy and it was majorly slowing my PC down. When i uninstalled it it gave me a wrning message that one file or program would not cease running. I copied it just incase it could be an issue. I also ran a second scan from hijack this. I will post it on this message. I have also tried to install malwarebytes antimalware program but it will not load it shows the process running in the task manager but nothing comes up after i hit run in the installation file.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:41:15 AM, on 4/28/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Mark\Desktop\hijackgpthis.exe
C:\WINDOWS\system32\ctfmon.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchgateway.net/search-Google-Gateway.php?sa=Search+Here&client=pub-4642981363251965&forid=1&ie=ISO-8859-1&oe=ISO-8859-1&cof=GALT%3A%23008000%3BGL%3A1%3BDIV%3A%23336699%3BVLC%3A663399%3BAH%3Acenter%3BBGC%3AFFFFFF%3BLBGC%3A336699%3BALC%3A0000FF%3BLC%3A0000FF%3BT%3A000000%3BGFNT%3A0000FF%3BGIMP%3A0000FF%3BFORID%3A11&q=%s
R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
R3 - URLSearchHook: (no name) - {930f1200-f5f1-4870-bac6-e233ec8e7023} - (no file)
R3 - URLSearchHook: NetAssistantBHO Class - {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - (no file)
R3 - URLSearchHook: (no name) - - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: TBSB00982 - {DA3D342F-FF20-4E31-9E82-22334155730C} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [Memory Improve Master] C:\Program Files\Memory Improve Master\MemoryImproveMaster.exe /autorun
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Startup: SystemExplorerDisabled
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon/download/DSL/Verizon%20High%20Speed%20Internet%20Installer.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1240574688126
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: NICSer_WPC54 - Unknown owner - C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software - C:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: TuneUp Program Statistics Service (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\WINDOWS\System32\TUProgSt.exe

--
End of file - 5507 bytes





THE AVG WARNING MESSAGE I MENTIONED


AVG UNINSTALL WARNING MESSAGE

Local machine: installed successfully
Installation:
Warning: Action failed for file avgmfx86.sys: stopping service....
Service AvgMfx86 failed to progress during stopping at checpoint 0 (wait hint 10000

Hello. As bad and annoying as the alerts are, bad move. Uninstalling your AV has left you wide open, you have no defense right now. DO NOT surf the net right now, it's too dangerous.

• Open HijackThis
  
• Choose "Do a system scan only"
  
• Check the boxes in front of these lines:
  
  
  R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchgateway.net/search-Google-Gateway.php?sa=Search+Here&client=pub-4642981363251965&forid=1&ie=ISO-8859-1&oe=ISO-8859-1&cof=GALT%3A%23008000%3BGL%3A1%3BDIV%3A%23336699%3BVLC%3A663399%3BAH%3Acenter%3BBGC%3AFFFFFF%3BLBGC%3A336699%3BALC%3A0000FF%3BLC%3A0000FF%3BT%3A000000%3BGFNT%3A0000FF%3BGIMP%3A0000FF%3BFORID%3A11&q=%s
  R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
  R3 - URLSearchHook: (no name) - {930f1200-f5f1-4870-bac6-e233ec8e7023} - (no file)
  R3 - URLSearchHook: NetAssistantBHO Class - {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - (no file)
  R3 - URLSearchHook: (no name) - - (no file)
  O4 - Startup: SystemExplorerDisabled
  O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
  
  
  
• Press "Fix Checked"
  
• Close Hijack This.
  

1. Please download The Avenger by Swandog46 to your Desktop
Link: HERE or HERE.

• Click on Avenger.zip to open the file
  
• Extract avenger.exe to your desktop
  

Note: This tool was posted specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

2. Now, start The Avenger program by clicking on its icon on your desktop.

• Leave the script box empty.
  
• Leave the ticked box "Scan for rootkit" ticked.
  
• Then tick "Disable any rootkits found"
  
• Now click on the Execute to begin execution of the script.
  
• Answer "Yes" twice when prompted.
  
  The Avenger will automatically do the following:
  
  
• It will Restart your computer.
  
• On reboot, it will briefly open a black command window on your desktop, this is normal.
  
• After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  
• The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
  

3. Please copy/paste the content of c:\avenger.txt into your reply.

no problem, my PC was freezing up avg had like 8 - 9 processes going at once i shut it down 1st and none of them stopped running. this is the only site i am on or going to thanks for the heads up

AVENGER SCAN FOR ROOTKITS



Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.

Hidden driver "UACd.sys" found!
ImagePath: \systemroot\system32\drivers\UACjnoovitj.sys
Driver disabled successfully.

Rootkit scan completed.


Completed script processing.

*******************

Finished! Terminate.

1. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Drivers to delete:
UACd.sys

Files to delete:
C:\WINDOWS\system32\drivers\UACjnoovitj.sys

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

2. Now, start The Avenger program by clicking on its icon on your desktop.

• Under "Input script here:", paste in the script from the quote box above.
  
• Leave the ticked box "Scan for rootkit" ticked.
  
• Then tick "Disable any rootkits found"
  
• Now click on the Execute to begin execution of the script.
  
• Answer "Yes" twice when prompted.
  
  The Avenger will automatically do the following:
  
  
• It will Restart your computer.
  
• On reboot, it will briefly open a black command window on your desktop, this is normal.
  
• After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  
• The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
  

3. Please copy/paste the content of c:\avenger.txt into your reply.

avenger scan text doc # 2


Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.
No rootkits found!

Driver "UACd.sys" deleted successfully.
File "C:\WINDOWS\system32\drivers\UACjnoovitj.sys" deleted successfully.

Completed script processing.

*******************

Finished! Terminate.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

Post the contents of the MBAM Log.

malwarebytes anti-malware text report


Malwarebytes' Anti-Malware 1.36
Database version: 2054
Windows 5.1.2600 Service Pack 3

4/28/2009 9:18:43 AM
mbam-log-2009-04-28 (09-18-43).txt

Scan type: Quick Scan
Objects scanned: 84080
Time elapsed: 8 minute(s), 0 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 15
Registry Values Infected: 1
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 10

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf6-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea1-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68af847f-6e91-45dd-9b68-d6a12c30e5d7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170b96c-28d4-4626-8358-27e6caeef907} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d1a71fa0-ff48-48dd-9b6d-7a13a3e42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ddb1968e-ead6-40fd-8dae-ff14757f60c7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f138d901-86f0-4383-99b6-9cdd406036da} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\WinPC Defender (Rogue.WinPCDefender) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWay) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Rootkit.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\Control Panel\don't load\scui.cpl (Hijack.SecurityCenter) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\SYSTEM32\UACesuelirm.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\UACoocbpsdq.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\UACsmdwyaht.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\UACxdqgdvsf.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\UACypncfokt.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mark\Local Settings\Temp\UACd3ea.tmp (Rootkit.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\uacinit.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\explorer.backup (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\UAClmpxroyp.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\UACpoepvexg.log (Trojan.Agent) -> Quarantined and deleted successfully.

Quick question. I have verizon DSL and i had ordered The internet security. and still have an open account to use it. Can you tell me how Verizon Internet Security Suite holds up to the like of AVG Free Antivirus 8.5 , nortons and all those other big name programs/ companies. I switched because my CPU's were going nuts and everthing was so slow.... im sure it was the malware... tojans ets... please know i would like your opinion and will take your response for that only....

Hello.
I don't recommend products like Mcafee/Norton, or other big names. They seem good because they are big, but when your insalling them, what are they actually installing?

See here:
http://miekiemoes.blogspot.com/2008/02/whats-up-with-mcafee-lately.html

Not done yet, one more scan.

• Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
  Link 1
  Link 2
  
• Double click DDS.scr to run
  
• When complete, DDS.txt will open.
  
• Save the report to your Desktop.
  
• Copy and paste DDS.txt back here, I don't need to see attach.txt.
  

DDS (Ver_09-03-16.01) - NTFSx86
Run by Mark at 10:23:09.97 on Tue 04/28/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.331 [GMT -7:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\TUProgSt.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Memory Improve Master\MemoryImproveMaster.exe
C:\Documents and Settings\Mark\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page =
uStart Page = hxxp://www.msn.com
uDefault_Page_URL = hxxp://www.msn.com
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: TBSB00982: {da3d342f-ff20-4e31-9e82-22334155730c} - TBSB00982 Class
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - No File
uRun: [Memory Improve Master] c:\program files\memory improve master\MemoryImproveMaster.exe /autorun
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
dRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uPolicies-explorer: NoSMHelp = 01000000
uPolicies-explorer: NoSMMyDocs = 01000000
uPolicies-explorer: NoSMMyPictures = 01000000
uPolicies-explorer: NoNetworkConnections = 01000000
IE: E&xport to Microsoft Excel
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxps://activatemydsl.verizon.net/sdcCommon/download/DSL/Verizon%20High%20Speed%20Internet%20Installer.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1240574688126
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Notify: igfxcui - igfxsrvc.dll
Notify: WBSrv - c:\program files\stardock\object desktop\windowblinds\wbsrv.dll
AppInit_DLLs: wbsys.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\mark\applic~1\mozilla\firefox\profiles\0ld0qjbo.default\
FF - prefs.js: browser.startup.homepage - www.ant.com
FF - plugin: c:\documents and settings\mark\local settings\application data\google\update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npitunes.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

---- FIREFOX POLICIES ----
FF - user.js: nglayout.initialpaint.delay - 600
FF - user.js: content.notify.interval - 600000
FF - user.js: content.max.tokenizing.time - 1800000
FF - user.js: content.switch.threshold - 600000

============= SERVICES / DRIVERS ===============

R2 NICSer_WPC54;NICSer_WPC54;c:\program files\linksys\wireless-g notebook adapter\NICServ.exe [2009-4-24 441344]
R2 TuneUp.ProgramStatisticsSvc;TuneUp Program Statistics Service;c:\windows\system32\TUProgSt.exe [2009-4-24 603904]
S1 SuperMounter;SuperMounter; [x]
S2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S3 {5C8B2B62-A385-11d5-A78B-00104B672758};AIM 3.0 Part 01 Codec Driver CH-7017-A;c:\windows\system32\drivers\a311.sys [1979-12-31 31799]
S3 {5C8B2B65-A385-11d5-A78B-00104B672758};AIM 3.0 Part 01 Codec Driver CH-7017-B;c:\windows\system32\drivers\a310.sys [1979-12-31 33335]
S3 LCcfltr;Logitech USB Filter Driver;c:\windows\system32\drivers\LCcfltr.sys [2008-1-5 12413]
S3 TNET1130x;Wireless-G Notebook Adapter v.2.0;c:\windows\system32\drivers\tnet1130x.sys --> c:\windows\system32\drivers\tnet1130x.sys [?]

=============== Created Last 30 ================

2009-04-28 09:05 --d----- c:\docume~1\mark\applic~1\Malwarebytes
2009-04-28 09:05 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-04-28 09:05 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-04-28 09:05 --d----- c:\program files\Malwarebytes' Anti-Malware
2009-04-28 09:05 --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-04-28 06:31 -cd-h--- c:\windows\ie8
2009-04-28 05:35 73,728 a------- c:\windows\system32\javacpl.cpl
2009-04-28 02:50 --d----- c:\docume~1\alluse~1\applic~1\Active Shield
2009-04-28 02:38 --d----- c:\docume~1\mark\applic~1\True Sword
2009-04-28 02:34 --d----- c:\program files\True Sword 5
2009-04-27 23:34 --d----- C:\8e7a9f7f5abd77b235a64a1160b43f
2009-04-27 02:30 27,904 a------- c:\windows\system32\uxtuneup.dll
2009-04-27 02:30 360,192 a------- c:\windows\system32\TuneUpDefragService.exe
2009-04-27 02:29 --d----- c:\program files\TuneUp Utilities 2009
2009-04-27 02:23 --d----- c:\program files\AVG
2009-04-27 02:14 --d----- c:\program files\GRETECH
2009-04-27 01:39 --d----- C:\6519edac640052c7025e13301e00
2009-04-27 01:38 --d----- c:\docume~1\mark\applic~1\WIPE
2009-04-27 01:38 --d----- c:\program files\Wipe
2009-04-27 01:37 --d----- c:\program files\AML Products
2009-04-27 01:37 --d----- c:\program files\CCleaner
2009-04-24 22:45 603,904 a------- c:\windows\system32\TUProgSt.exe
2009-04-24 09:39 --d----- c:\program files\windows malicous software removal tool
2009-04-24 09:18 55,640 a------- c:\windows\system32\drivers\avgntflt.sys
2009-04-24 08:28 166,272 a------- c:\windows\system32\drivers\bcmwl5.sys
2009-04-24 06:37 --d----- C:\dffedf21d8edcb1f54734142b50c74b5
2009-04-23 02:30 2,328,704 a------- c:\windows\system32\TUKernel.exe
2009-04-23 01:51 --d----- c:\docume~1\mark\applic~1\TuneUp Software
2009-04-23 01:50 --d----- c:\docume~1\alluse~1\applic~1\TuneUp Software
2009-04-23 01:49 --dsh--- c:\docume~1\alluse~1\applic~1\{55A29068-F2CE-456C-9148-C869879E2357}
2009-04-20 22:28 118 a------- c:\windows\system32\MRT.INI
2009-04-20 13:08 4,985,002 a------- c:\windows\W7.bmp
2009-04-20 13:08 1,440,054 a------- c:\windows\Stonehenge.bmp
2009-04-20 09:18 --d----- c:\program files\common files\Stardock
2009-04-20 00:51 3,371,008 a------- c:\windows\system32\wmploc.backup
2009-04-20 00:51 105,984 a------- c:\windows\system32\url.backup
2009-04-20 00:51 1,499,136 a------- c:\windows\system32\shdocvw.backup
2009-04-20 00:51 1,025,024 a------- c:\windows\system32\browseui.backup
2009-04-20 00:49 389,120 a------- c:\windows\system32\cmd.backup
2009-04-20 00:48 997,376 a------- c:\windows\system32\msgina.backup
2009-04-20 00:47 380,416 a------- c:\windows\system32\irprops.backup
2009-04-20 00:47 129,536 a------- c:\windows\system32\intl.backup
2009-04-20 00:47 29,184 a------- c:\windows\system32\batmeter.backup
2009-04-16 02:55 155,136 a------- c:\windows\system32\hdwwiz.backup
2009-04-16 02:55 135,168 a------- c:\windows\system32\desk.backup
2009-04-16 02:55 549,888 a------- c:\windows\system32\appwiz.backup
2009-04-16 02:55 146,432 a------- c:\windows\regedit.backup
2009-04-16 02:55 382,976 a------- c:\windows\system32\fontext.backup
2009-04-16 02:55 176,128 a------- c:\windows\system32\photowiz.backup
2009-04-16 02:55 148,480 a------- c:\windows\system32\wscui.backup
2009-04-16 02:55 347,136 a------- c:\windows\system32\tourstart.backup
2009-04-16 02:55 14,848 a------- c:\windows\system32\stimon.backup
2009-04-16 02:54 385,536 a------- c:\windows\system32\themeui.backup
2009-04-16 02:54 77,824 a------- c:\windows\system32\shrpubw.backup
2009-04-16 02:54 5,937,152 a------- c:\windows\system32\mshtml.backup
2009-04-16 02:54 54,784 a------- c:\windows\system32\sendmail.backup
2009-04-16 02:54 139,264 a------- c:\windows\system32\netid.backup
2009-04-16 02:54 144,896 a------- c:\windows\system32\hotplug.backup
2009-04-16 02:54 220,672 a------- c:\windows\system32\logon.backup
2009-04-16 02:54 54,784 a------- c:\windows\system32\icmui.backup
2009-04-16 02:54 64,000 a------- c:\windows\system32\cleanmgr.backup
2009-04-16 02:54 561,688 a------- c:\windows\system32\wuapi.backup
2009-04-16 02:54 135,680 a------- c:\windows\system32\taskmgr.backup
2009-04-16 02:54 300,544 a------- c:\windows\system32\sysdm.backup
2009-04-16 02:53 658,432 a------- c:\windows\system32\rasdlg.backup
2009-04-16 02:53 163,840 a------- c:\windows\system32\credui.backup
2009-04-16 02:53 985,088 a------- c:\windows\system32\setupapi.backup
2009-04-16 02:53 344,064 a------- c:\windows\system32\cmdial32.backup
2009-04-16 02:53 10,752 a------- c:\windows\hh.backup
2009-04-16 02:47 96 a------- c:\windows\docs.ini
2009-04-16 02:47 65,536 a------- c:\windows\system32\vbalProgBar6.ocx
2009-04-16 02:47 --d----- c:\windows\VIPv3
2009-04-15 16:53 401,408 -c------ c:\windows\system32\dllcache\rpcss.dll
2009-04-15 16:53 284,160 -c------ c:\windows\system32\dllcache\pdh.dll
2009-04-15 16:53 110,592 -c------ c:\windows\system32\dllcache\services.exe
2009-04-15 16:53 473,600 -c------ c:\windows\system32\dllcache\fastprox.dll
2009-04-15 16:53 453,120 -c------ c:\windows\system32\dllcache\wmiprvsd.dll
2009-04-15 16:53 227,840 -c------ c:\windows\system32\dllcache\wmiprvse.exe
2009-04-15 16:53 729,088 -c------ c:\windows\system32\dllcache\lsasrv.dll
2009-04-15 16:53 714,752 -c------ c:\windows\system32\dllcache\ntdll.dll
2009-04-15 16:53 617,472 -c------ c:\windows\system32\dllcache\advapi32.dll
2009-04-10 10:52 --d----- c:\docume~1\mark\applic~1\Styler
2009-04-10 10:31 81 a------- c:\windows\WB.ini
2009-04-10 10:18 42,672 a------- c:\windows\system32\wbsys.dll
2009-04-10 09:19 57,801 a------- c:\windows\system32\igfx.hlp
2009-04-10 06:11 --d----- c:\docume~1\mark\applic~1\New Folder
2009-04-09 21:45 --d-h--- c:\windows\msdownld.tmp
2009-04-07 19:53 --d----- c:\program files\Stardock
2009-04-07 19:50 18,902 a------- c:\windows\rixane-icon.ico
2009-04-07 19:50 46 a------- c:\windows\rixane-screensavers.url
2009-04-07 06:18 --d----- c:\program files\common files\Canon
2009-04-07 06:04 5 a------- c:\windows\sbacknt.bin
2009-04-07 06:04 152,904 a------- c:\windows\system32\vghd.scr
2009-04-07 06:04 --d----- c:\docume~1\mark\applic~1\vghd
2009-04-07 05:54 --d----- c:\program files\DownloadXCtrl.com

==================== Find3M ====================

2009-04-28 05:34 410,984 a------- c:\windows\system32\deploytk.dll
2009-04-07 17:10 255,264 a--sh--- c:\windows\system32\drivers\fidbox2.dat
2009-04-07 16:31 24,956 a--sh--- c:\windows\system32\drivers\fidbox2.idx
2009-03-08 04:34 914,944 a------- c:\windows\system32\wininet.dll
2009-03-08 04:34 43,008 a------- c:\windows\system32\licmgr10.dll
2009-03-08 04:33 18,944 a------- c:\windows\system32\corpol.dll
2009-03-08 04:33 420,352 a------- c:\windows\system32\vbscript.dll
2009-03-08 04:32 72,704 a------- c:\windows\system32\admparse.dll
2009-03-08 04:32 71,680 a------- c:\windows\system32\iesetup.dll
2009-03-08 04:31 34,816 a------- c:\windows\system32\imgutil.dll
2009-03-08 04:31 48,128 a------- c:\windows\system32\mshtmler.dll
2009-03-08 04:31 45,568 a------- c:\windows\system32\mshta.exe
2009-03-08 04:22 156,160 a------- c:\windows\system32\msls31.dll
2009-03-07 20:15 18,742,560 a--sh--- c:\windows\system32\drivers\fidbox.dat
2009-03-07 20:15 252,092 a--sh--- c:\windows\system32\drivers\fidbox.idx
2009-03-06 07:22 284,160 a------- c:\windows\system32\pdh.dll
2009-02-10 00:57 15,360 a------- c:\windows\system32\ctfmon.exe
2009-02-09 05:10 729,088 a------- c:\windows\system32\lsasrv.dll
2009-02-09 05:10 714,752 a------- c:\windows\system32\ntdll.dll
2009-02-09 05:10 617,472 a------- c:\windows\system32\advapi32.dll
2009-02-09 05:10 401,408 a------- c:\windows\system32\rpcss.dll
2009-02-09 04:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-08 03:37 88,813 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-02-07 19:02 2,066,048 a------- c:\windows\system32\ntkrnlpa.exe
2009-02-07 17:02 737,280 a------- c:\windows\iun6002.exe
2009-02-06 04:11 110,592 a------- c:\windows\system32\services.exe
2009-02-06 04:08 2,189,056 a------- c:\windows\system32\ntoskrnl.exe
2009-02-06 03:39 35,328 a------- c:\windows\system32\sc.exe
2009-02-03 12:59 56,832 a------- c:\windows\system32\secur32.dll
2009-01-05 12:58 283,607 a------- c:\program files\setup.isn
2009-01-05 12:58 6,129 a------- c:\program files\0x0409.ini
2009-01-05 12:58 2,389 a------- c:\program files\Setup.INI
2002-08-29 04:00 61,440 a------- c:\program files\Cleanmgr.exe
2008-12-02 23:38 23 a--sh--- c:\windows\system32\acafb5_z.dll

============= FINISH: 10:24:08.06 ===============

quick question and please feel free to address it after this mess is all finished and fixed. I have a couple of programs that i can not uninstall through add and remove Programs in the control panel , nor through any other windows utilities programs. The message comes back (can not find installer for that program. any idea how to get them off. I was hesitant about forcing them off with an uninstaller that was not windows. ?????? thanks so much for all of your help...

Hello.

You aren't running Anti Virus Software

Please install Avira antivirus otherwise you won't be protected.

1) Antivir PersonalEditionClassic
-Free anti-virus software for Windows.
-Detects and removes more than 50,000 viruses. Free support.

It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts.

Once installed, update the database.

Please download the OTMoveIt3 by OldTimer.

• Save it to your desktop.
  
• Please double-click OTMoveIt3.exe to run it.
  
• Copy the bolded text below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  
  
  :files
  c:\program files\AVG
  c:\windows\sbacknt.bin
  c:\windows\system32\vghd.scr
  c:\program files\DownloadXCtrl.com
  c:\windows\system32\acafb5_z.dll
  
  :reg
  [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3ca2f312-6f6e-4b53-a66e-4e65e497c8c0}]
  [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{da3d342f-ff20-4e31-9e82-22334155730c}]
  [-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
  
  
  
• Return to OTMoveIt3, right click in the "Paste instructions for items to be Moved" window (under the light blue bar) and choose Paste.
  
• Click the red Moveit! button.
  
• Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  
• Close OTMoveIt3
  

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Please post the OTMoveIt log.

========== FILES ==========
c:\program files\AVG\AVG8\log moved successfully.
c:\program files\AVG\AVG8 moved successfully.
c:\program files\AVG moved successfully.
c:\windows\sbacknt.bin moved successfully.
c:\windows\system32\vghd.scr moved successfully.
c:\program files\DownloadXCtrl.com\DownloadX Free 1.0.1\Bin\DownloadXFree moved successfully.
c:\program files\DownloadXCtrl.com\DownloadX Free 1.0.1\Bin moved successfully.
c:\program files\DownloadXCtrl.com\DownloadX Free 1.0.1 moved successfully.
c:\program files\DownloadXCtrl.com moved successfully.
LoadLibrary failed for c:\windows\system32\acafb5_z.dll
c:\windows\system32\acafb5_z.dll NOT unregistered.
c:\windows\system32\acafb5_z.dll moved successfully.
File/Folder :reg not found.
File/Folder [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3ca2f312-6f6e-4b53-a66e-4e65e497c8c0}] not found.
File/Folder [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{da3d342f-ff20-4e31-9e82-22334155730c}] not found.
File/Folder [-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer] not found.

OTMoveIt3 by OldTimer - Version 1.0.11.0 log created on 04282009_110350

We can remove OTMoveIt now.

• Please double-click OTMoveIt3.exe to run it again.
  
• Press the green CleanUp! button.
  
• Press Yes cleanup process prompt, do the same for the reboot prompt.
  

How is the machine running now?

Also, what programs won't uninstall?

This baby is rolllinnnnggggg has been this fast since i bought. thanks so much... you sure know your stuff......

:Here are the programs i can not remove:

:Window Blinds (Tool for Visual styles and skins for XP)

:Speed Bit Video Accelerator ( This is the most annoying program )

:Theme Manager (tool for themes for windows XP)

OT Remove clean up and reboot has been completed:

System is running a bit slower then before the reboot/ restart.... But still alot faster then before you whiped the snot out of the stingey Cryptor virus:

For some reason i have 29 processes running after the reboot/ restart.. what do you think?????

Download Revo Uninstaller from here:
http://www.revouninstaller.com/revo_uninstaller_free_download.html

Install and run it.
When it loads, it shows a list of installed software.
Choose which you want to remove (highlight it by clicking on it), and hit the "uninstall" button at the top bar.

We'll deal with running processes soon.

i still have some AVG processes running: and i uninstalled it earlier.

:avgnt.exe
:avguard.exe
:jusched.exe (never seen this one before)
:TUProgramSt.exe (set for a program that would'nt open after hitting run) it was never installed)

:sched.exe (not sure about that one either)

They aren't AVG, it's Avira.

jusched/sched belong to Java, they are the auto updater.
TUprogramst is TuneUp you installed.

thanks so much for the link to that sweet uninstaller program.. it is awesome.

all three troublesome programs are gone... history!!!!!!!

thanks for all of your help Belahzur you are the on your game...

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers.

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.

Hopefully this should take care of your problems! Good luck.