Need assistance with "AV AntiSpyware" malware program

Found my daughter trying to watch "Bridal Wars" on a new type of YouTube program. The program began to multiply and open new window "boxes". Then, multiple types of "AV AntiSpyware" boxes began to pop up on the screen.

I ran Spy Hunter 3 and Malwarebytes' anti-malware program. Spy Hunter found a malware program. I copied the information as follows:

HKCU\Software\Microsoft\Windows\Currentversion\Drivers\Video\Options\4E8D9EBF-122C-42BD-A8CB-7E59C9CC08BA

The first information listed below is the information I saved. The second set of information after "**************" is the information I copied from Hijackthis.

I hope this helps. Thank you in advance for your assistance. Eric

---------------------------------------------------------------------------------------------------------------


Malwarebytes' Anti-Malware 1.36
Database version: 1998
Windows 5.1.2600 Service Pack 3

4/17/2009 11:27:57 PM
mbam-log-2009-04-17 (23-27-53).txt

Scan type: Quick Scan
Objects scanned: 117229
Time elapsed: 10 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\ErrorSmart (Rogue.ErrorSmart) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\ErrorSmart (Rogue.ErrorSmart) -> No action taken.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\GTDownDE_87.ocx (Adware.Gdown) -> No action taken.
C:\WINDOWS/Tasks/ErrorSmart Scheduled Scan.job (Rogue.ErrorSmart) -> No action taken.

********************************************************************************

Logfile of HijackThis v1.99.1
Scan saved at 5:30:24 AM, on 4/18/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AGI\common\win32\PythonService.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\RosettaStoneLtdServices\RosettaStoneLtdController.exe
C:\Program Files\RosettaStoneLtdServices\RosettaStoneLtdServer.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Kiwee Toolbar\2.8.167\kwtbaim.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter3.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe
C:\Program Files\Uniblue\RegistryBooster\RegistryBooster.exe
C:\Documents and Settings\All Users\Application Data\LastSun Ltd\AV AntiSpyware\ava.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: AGSearchHook Class - {0BC6E3FA-78EF-4886-842C-5A1258C4455A} - C:\Program Files\AGI\common\agcutils.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Kiwee Toolbar - {6638A9DE-0745-4292-8A2E-AE530E7B9B3F} - C:\Program Files\Kiwee Toolbar\2.8.167\KiweeIEToolbar.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Kiwee Toolbar - {6638A9DE-0745-4292-8A2E-AE530E7B9B3F} - C:\Program Files\Kiwee Toolbar\2.8.167\KiweeIEToolbar.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
O4 - HKLM\..\Run: [KiweeHook] C:\Program Files\Kiwee Toolbar\2.8.167\kwtbaim.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [Spyhunter Security Suite] "C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter3.exe"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor.exe -NoStart
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [OM2_Monitor] "C:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe"
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2009] C:\Program Files\Uniblue\RegistryBooster\RegistryBooster.exe /S
O4 - HKCU\..\Run: [AV AntiSpyware] "C:\Documents and Settings\All Users\Application Data\LastSun Ltd\AV AntiSpyware\ava.exe" /autorun
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Logitech SetPoint.lnk = ?
O4 - Global Startup: Norton System Doctor.lnk = C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: CabBuilder - http://kiw.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - https://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.toontown.com/sv1.0.24.15/ttinst.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: wlmailhtml - {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files\Windows Live\Mail\mailcomm.dll
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AG Windows Service (AGWinService) - Unknown owner - C:\Program Files\AGI\common\win32\PythonService.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoToAssist - Unknown owner - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe" Start=service (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf (file missing)
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: RosettaStoneLtdController - Rosetta Stone Ltd. - C:\Program Files\RosettaStoneLtdServices\RosettaStoneLtdController.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

Hello.

• Open HijackThis
  
• Choose "Do a system scan only"
  
• Check the boxes in front of these lines:
  
  
  O4 - HKCU\..\Run: [AV AntiSpyware] "C:\Documents and Settings\All Users\Application Data\LastSun Ltd\AV AntiSpyware\ava.exe" /autorun
  
  
  
• Press "Fix Checked"
  
• Close Hijack This.
  

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

Post the contents of the MBAM Log.

O.K,

Currently scanning......

Here is the MBAM information as list after the malware scan:

Malwarebytes' Anti-Malware 1.36
Database version: 2000
Windows 5.1.2600 Service Pack 3

4/18/2009 6:13:03 AM
mbam-log-2009-04-18 (06-13-03).txt

Scan type: Quick Scan
Objects scanned: 117607
Time elapsed: 12 minute(s), 13 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 7
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\uninstall\AV AntiSpyware 1.8 (Rogue.AVAntiSpyware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\LastSun Ltd (Rogue.AVAntiSpyware) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\All Users\Application Data\LastSun Ltd (Rogue.AVAntiSpyware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\LastSun Ltd\AV AntiSpyware (Rogue.AVAntiSpyware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\LastSun Ltd\AV AntiSpyware\BASE (Rogue.AVAntiSpyware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\LastSun Ltd\AV AntiSpyware\DELETED (Rogue.AVAntiSpyware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\LastSun Ltd\AV AntiSpyware\LOG (Rogue.AVAntiSpyware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\LastSun Ltd\AV AntiSpyware\SAVED (Rogue.AVAntiSpyware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Eric Olsen\Start Menu\Programs\AV AntiSpyware (Rogue.AVAntiSpyware) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\All Users\Application Data\LastSun Ltd\AV AntiSpyware\ava.exe (Rogue.AVAntiSpyware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\LastSun Ltd\AV AntiSpyware\LOG\20090417193542359.log (Rogue.AVAntiSpyware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\LastSun Ltd\AV AntiSpyware\LOG\20090417234313515.log (Rogue.AVAntiSpyware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\LastSun Ltd\AV AntiSpyware\LOG\20090418032916750.log (Rogue.AVAntiSpyware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Eric Olsen\Start Menu\Programs\AV AntiSpyware\AV AntiSpyware.lnk (Rogue.AVAntiSpyware) -> Quarantined and deleted successfully.



As prompted, I will restart my computer. Then, I will check back with you to see your reply

Just got done restarting the computer. I don't see the little icons (there were 2 of them) that represented "AV AntiSpyware" programs anymore.

The AV Anti-Spyware "pop-ups" also disappeared.

According to the last pasted information and how my computer works now, is everything clean?

Maybe, maybe not. MBAM is very effective, but doesn't always get everything, so one more scan and we'll see if anything is still hiding.

• Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
  Link 1
  Link 2
  
• Double click DDS.scr to run
  
• When complete, DDS.txt will open.
  
• Save the report to your Desktop.
  
• Copy and paste DDS.txt back here, I don't need to see attach.txt.
  

Here is the requested information:

I will seperate the text by making ************** across the page


DDS (Ver_09-03-16.01) - NTFSx86
Run by Eric Olsen at 0:02:32.09 on Sun 04/19/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.459 [GMT -8:00]

AV: Norton 360 *On-access scanning enabled* (Updated)
FW: Norton 360 *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\AGI\common\win32\PythonService.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\RosettaStoneLtdServices\RosettaStoneLtdController.exe
C:\Program Files\RosettaStoneLtdServices\RosettaStoneLtdServer.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Kiwee Toolbar\2.8.167\kwtbaim.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter3.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Uniblue\RegistryBooster\RegistryBooster.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Eric Olsen\Desktop\dds.scr
***********************************************************************

============== Pseudo HJT Report ===============

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AGSearchHook Class: {0bc6e3fa-78ef-4886-842c-5a1258c4455a} - c:\program files\agi\common\agcutils.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: NCO 2.0 IE BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\common files\symantec shared\coshared\browser\2.6\coIEPlg.dll
BHO: Kiwee Toolbar: {6638a9de-0745-4292-8a2e-ae530e7b9b3f} - c:\program files\kiwee toolbar\2.8.167\KiweeIEToolbar.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn1\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
TB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\common files\symantec shared\coshared\browser\2.6\CoIEPlg.dll
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: Kiwee Toolbar: {6638a9de-0745-4292-8a2e-ae530e7b9b3f} - c:\program files\kiwee toolbar\2.8.167\KiweeIEToolbar.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
uRun: [Creative Detector] "c:\program files\creative\mediasource\detector\CTDetect.exe" /R
uRun: [OM_Monitor] c:\program files\olympus\olympus master\Monitor.exe -NoStart
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [YSearchProtection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [OM2_Monitor] "c:\program files\olympus\olympus master 2\MMonitor.exe"
uRun: [Uniblue RegistryBooster 2009] c:\program files\uniblue\registrybooster\RegistryBooster.exe /S
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [CTSysVol] c:\program files\creative\sbaudigy\surround mixer\CTSysVol.exe /r
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"
mRun: [KiweeHook] c:\program files\kiwee toolbar\2.8.167\kwtbaim.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [osCheck] "c:\program files\norton 360\osCheck.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.0\apps\apdproxy.exe"
mRun: [MMTray] "c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Spyhunter Security Suite] "c:\program files\enigma software group\spyhunter\SpyHunter3.exe" -scan -minimized
dRun: [MySpaceIM] c:\program files\myspace\im\MySpaceIM.exe
StartupFolder: c:\documents and settings\eric olsen\start menu\programs\startup\PowerReg Scheduler V3.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logitech desktop messenger.lnk - c:\program files\logitech\desktop messenger\8876480\program\LogitechDesktopMessenger.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logitech setpoint.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\norton~2.lnk - c:\program files\norton systemworks\norton utilities\SYSDOC32.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE
uPolicies-explorer: NoViewOnDrive = 0 (0x0)
uPolicies-explorer: NoCommonGroups = 0 (0x0)
uPolicies-explorer: NoStartMenuEjectPC = 0 (0x0)
uPolicies-explorer: NoSimpleStartMenu = 0 (0x0)
uPolicies-explorer: MemCheckBoxInRunDlg = 1 (0x1)
uPolicies-explorer: NoSMConfigurePrograms = 0 (0x0)
uPolicies-explorer: NoTaskGrouping = 0 (0x0)
IE: &Windows Live Search - c:\program files\windows live toolbar\msntb.dll/search.htm
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - res://c:\program files\iespell\iespell.dll/SPELLCHECK.HTM
IE: {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - res://c:\program files\iespell\iespell.dll/SPELLOPTION.HTM
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: CabBuilder - hxxp://kiw.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} - hxxp://a.download.toontown.com/sv1.0.24.15/ttinst.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
************************************************************

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-2-20 64160]
R2 AGWinService;AG Windows Service;c:\program files\agi\common\win32\pythonservice.exe [2008-9-26 10240]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R2 ccProxy;Symantec Network Proxy;c:\program files\common files\symantec shared\ccProxy.exe [2008-2-18 214888]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R2 IntuitUpdateService;Intuit Update Service;c:\program files\common files\intuit\update service\IntuitUpdateService.exe [2008-10-10 13088]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-1-18 951632]
R2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R2 RosettaStoneLtdController;RosettaStoneLtdController;c:\program files\rosettastoneltdservices\RosettaStoneLtdController.exe [2008-9-16 352312]
R3 LCcfltr;Logitech USB Filter Driver;c:\windows\system32\drivers\LCcfltr.sys [2009-4-3 14092]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090418.022\NAVENG.SYS [2009-4-18 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090418.022\NAVEX15.SYS [2009-4-18 876144]
R3 Symantec Core LC;Symantec Core LC;c:\progra~1\common~1\symant~1\ccpd-lc\symlcsvc.exe [2008-10-13 1245064]
S2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-1-12 23888]
S3 EraserUtilDrv10620;EraserUtilDrv10620;\??\c:\program files\common files\symantec shared\eengine\eraserutildrv10620.sys --> c:\program files\common files\symantec shared\eengine\EraserUtilDrv10620.sys [?]
S3 PortlUSB;PortlUSB;c:\windows\system32\drivers\SiriusUSB.sys [2008-5-18 7552]

=============== Created Last 30 ================

2009-04-18 04:18 73,728 a------- c:\windows\system32\javacpl.cpl
2009-04-16 06:53 2,560 -------- c:\windows\system32\xpsp4res.dll
2009-04-16 06:53 1,203,922 -------- c:\windows\system32\dllcache\sysmain.sdb
2009-04-16 06:53 215,552 -------- c:\windows\system32\dllcache\wordpad.exe
2009-04-15 17:45 127,034 -----r-- c:\windows\bwUnin-8.1.1.50-8876480SL.exe
2009-04-15 17:44 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_LUsbFilt_01005.Wdf
2009-04-15 17:44 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_LHidFilt_01005.Wdf
2009-04-15 17:44 0 a---h--- c:\windows\system32\drivers\MsftWdf_Kernel_01005_Coinstaller_Critical.Wdf
2009-04-15 17:43 28,176 a------- c:\windows\system32\drivers\LUsbFilt.sys
2009-04-15 17:42 1,419,024 a------- c:\windows\system32\WdfCoInstaller01005.dll
2009-04-15 17:42 34,576 a------- c:\windows\system32\drivers\LHidFilt.Sys
2009-04-15 17:42 163,840 a------- c:\windows\system32\kemutb.dll
2009-04-15 17:42 135,168 a------- c:\windows\system32\KemUtil.dll
2009-04-15 17:42 110,592 a------- c:\windows\system32\KemWnd.dll
2009-04-15 17:42 69,632 a------- c:\windows\system32\KemXML.dll
2009-04-03 11:16 --d----- C:\Intel
2009-04-03 11:05 104,960 a------- c:\windows\system32\COMNCTR.DLL
2009-04-03 11:05 97,792 a------- c:\windows\system32\LGUICOM.DLL
2009-04-03 11:05 16,896 a------- c:\windows\system32\LMOUSE32.DLL
2009-04-03 11:05 3,568 a------- c:\windows\system32\LMOUSE16.DLL
2009-04-03 11:05 --d----- c:\program files\common files\Logitech
2009-04-03 11:05 152,064 -------- c:\windows\system32\lmoufrc.dll
2009-04-03 11:05 23,372 -------- c:\windows\system32\LCOINST.DLL
2009-04-03 11:05 20,992 -------- c:\windows\LOGI_MWX.EXE
2009-04-03 11:05 70,894 a------- c:\windows\system32\drivers\LMouFlt2.Sys
2009-04-03 11:05 37,916 a------- c:\windows\system32\drivers\LHidUsb.sys
2009-04-03 11:05 25,630 a------- c:\windows\system32\drivers\LHidFlt2.Sys
2009-04-03 11:05 14,092 a------- c:\windows\system32\drivers\LCcfltr.sys
2009-04-03 11:05 51,582 -------- c:\windows\system32\drivers\L8042PR2.SYS
2009-04-03 11:01 21,504 a------- c:\windows\system32\NicIn32.dll
2009-04-03 11:01 20,480 a------- c:\windows\system32\NicCo32.dll
2009-04-03 10:41 520,192 -------- c:\windows\system32\ati2sgag.exe
2009-04-03 10:38 3,107,788 a------- c:\windows\system32\ativvaxx.dat
2009-04-03 10:38 972,072 a------- c:\windows\system32\ativva6x.dat
2009-04-03 10:38 8,097,792 a------- c:\windows\system32\atioglx2.dll
2009-04-03 10:38 3,107,788 a------- c:\windows\system32\ativva5x.dat
2009-04-03 10:38 339,968 a------- c:\windows\system32\ATIDEMGX.dll
2009-04-03 10:38 50,176 a------- c:\windows\system32\atiok3x2.dll
2009-04-03 10:38 11,557 a------- c:\windows\atiogl.xml
2009-04-03 10:38 2,096 a------- c:\windows\system32\drivers\ativdkxx.vp
2009-04-03 09:10 -cd-h--- c:\docume~1\alluse~1\applic~1\{148D8B8A-8F96-4822-81EC-D510B626B7D5}
2009-04-03 09:10 --d----- c:\program files\Uniblue DriverScanner 2009
2009-03-31 15:39 -cd-h--- c:\docume~1\alluse~1\applic~1\{DC840DBC-2CB0-4FEA-98ED-F4E3BD2970C7}
2009-03-31 15:39 -cd-h--- c:\docume~1\alluse~1\applic~1\{F19A02B4-1684-448C-B152-43B554F2E722}
2009-03-31 15:38 -cd-h--- c:\docume~1\alluse~1\applic~1\{E18C8A94-0667-4A02-B59B-9CB3A8F22628}
2009-03-31 15:09 1,154,148 a------- c:\windows\setupapi.log.1.old
2009-03-31 15:07 --d----- c:\docume~1\alluse~1\applic~1\DriverScanner
2009-03-21 06:06 989,696 -------- c:\windows\system32\dllcache\kernel32.dll

==================== Find3M ====================

2009-04-18 04:17 410,984 a------- c:\windows\system32\deploytk.dll
2009-04-06 15:32 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-04-06 15:32 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-03-09 16:44 15,688 a------- c:\windows\system32\lsdelete.exe
2009-03-09 16:43 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-03-06 06:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-06 06:22 284,160 -------- c:\windows\system32\dllcache\pdh.dll
2009-03-02 16:18 826,368 a------- c:\windows\system32\wininet.dll
2009-03-02 16:18 826,368 a------- c:\windows\system32\dllcache\wininet.dll
2009-02-27 20:54 636,072 -------- c:\windows\system32\dllcache\iexplore.exe
2009-02-20 02:20 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-02-20 02:20 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-02-19 21:14 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2009-02-19 13:03 579,464 a------- c:\windows\system32\SymNeti.dll
2009-02-19 13:03 207,240 a------- c:\windows\system32\SymRedir.dll
2009-02-19 12:31 31,280 a------- c:\windows\system32\drivers\SymIM.sys
2009-02-19 12:31 9,844 a------- c:\windows\system32\drivers\SymRedir.cat
2009-02-19 12:31 1,611 a------- c:\windows\system32\drivers\SymRedir.inf
2009-02-19 12:31 41,008 a------- c:\windows\system32\drivers\symndisv.sys
2009-02-19 12:31 184,496 a------- c:\windows\system32\drivers\symtdi.sys
2009-02-19 12:31 96,560 a------- c:\windows\system32\drivers\symfw.sys
2009-02-19 12:31 38,576 a------- c:\windows\system32\drivers\symids.sys
2009-02-19 12:31 37,424 a------- c:\windows\system32\drivers\symndis.sys
2009-02-19 12:31 22,320 a------- c:\windows\system32\drivers\symredrv.sys
2009-02-19 12:31 13,616 a------- c:\windows\system32\drivers\symdns.sys
2009-02-09 04:10 729,088 a------- c:\windows\system32\lsasrv.dll
2009-02-09 04:10 729,088 -------- c:\windows\system32\dllcache\lsasrv.dll
2009-02-09 04:10 714,752 a------- c:\windows\system32\ntdll.dll
2009-02-09 04:10 617,472 a------- c:\windows\system32\advapi32.dll
2009-02-09 04:10 401,408 a------- c:\windows\system32\rpcss.dll
2009-02-09 04:10 714,752 -------- c:\windows\system32\dllcache\ntdll.dll
2009-02-09 04:10 617,472 -------- c:\windows\system32\dllcache\advapi32.dll
2009-02-09 04:10 473,600 -------- c:\windows\system32\dllcache\fastprox.dll
2009-02-09 04:10 453,120 -------- c:\windows\system32\dllcache\wmiprvsd.dll
2009-02-09 04:10 401,408 -------- c:\windows\system32\dllcache\rpcss.dll
2009-02-09 03:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-09 03:13 1,846,784 -------- c:\windows\system32\dllcache\win32k.sys
2009-02-07 19:02 2,066,048 -------- c:\windows\system32\dllcache\ntkrnlpa.exe
2009-02-06 03:11 110,592 a------- c:\windows\system32\services.exe
2009-02-06 03:11 110,592 -------- c:\windows\system32\dllcache\services.exe
2009-02-06 03:08 2,189,056 -------- c:\windows\system32\dllcache\ntoskrnl.exe
2009-02-06 03:06 2,145,280 a------- c:\windows\system32\ntoskrnl.exe
2009-02-06 03:06 2,145,280 -------- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-02-06 02:39 35,328 a------- c:\windows\system32\sc.exe
2009-02-06 02:39 35,328 -------- c:\windows\system32\dllcache\sc.exe
2009-02-06 02:32 2,023,936 a------- c:\windows\system32\ntkrnlpa.exe
2009-02-06 02:32 2,023,936 -------- c:\windows\system32\dllcache\ntkrpamp.exe
2009-02-06 02:10 227,840 -------- c:\windows\system32\dllcache\wmiprvse.exe
2009-02-03 11:59 56,832 a------- c:\windows\system32\secur32.dll
2009-02-03 11:59 56,832 -------- c:\windows\system32\dllcache\secur32.dll
2006-12-13 13:32 251 a------- c:\program files\wt3d.ini
2008-11-13 15:58 848 a--sh--- c:\windows\system32\KGyGaAvL.sys
2008-05-19 16:07 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008051920080520\index.dat

============= FINISH: 0:04:01.81 ===============

Hello.
Looks good, just need to kill off a policy key.

• Now open a new notepad file.
  
• Input this into the notepad file:
  

  
  Windows Registry Editor Version 5.00
  
  [-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
  
  

  
  
• Save this as fix.reg, save it to your desktop.
  
• Double click fix.reg to run it.
  
• Select yes to the registry merge prompt.
  

How is the machine running now?

Everything is working good. Thank you so much for your professional work. This is the second time your company has saved my computer. Is there a secure way to send a monetary gift as a way to say thanks?

I can't say it enough, but thank you for your help.

We accept donations, should you choose to donate.

I guess I was too quick to say the computer is "working well". However, my previous concern regarding the malware virus is that it is gone. For which I am extremely thankful.

The computer seems to run extremely slow now. I do use RegCure, Malwarebytes' Anti-malware, PowerSuite 2009, SpyHunter, Ad-Aware, and Norton 360. Are these programs working against each other, or did something happen when we got rid of the malware virus?

I would advice you to uninstall the following:
Regcure <== see my note
Powersuite
Adaware

Note:
We here at Geekpolice will never recommend using registry cleaners because they delete registry keys, and delete one wrong key and there goes your OS, you have a new paper weight.

O.K.

Those programs were uninstalled.