BankerfoxA Win32/Nuquel.e 2009 spyware protect

I have a PC operating with Windows XP. Yesterday I started getting popups saying that my computer was infiltrated with either BankerfoxA or Win32/Nuquel.e and to remove I should buy 2009 spyware protect. I tried to remove with adaware in safe mode with systems restore off...but it's still there. I can't get into any internet page...a message comes up saying that internet explorer will not allow access to the page...so I can't update my windows security. I also can't update Symantec. I was able to update my adaware. Right now I'm writing this e-mail from another computer. Any suggestions would be greatly appreciated. Thanks.

Do you have a USB stick we can use to transfer tools over?

Yes, I do.

Okay, lets start with Hijack This.

Please download the current version of HijackThis from HERE

• Double click and run the installer.
  
• It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  
• After installing, you should get the user agreement, press accept and Hijack This will run.
  
• Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.
  

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:24:36 AM, on 4/16/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\PROGRA~1\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton PC Checkup\executables\mrHealthy\MrHealthy.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\AOL\1126888404\ee\AOLSoftware.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\sysguard.exe
C:\PROGRA~1\Webshots\webshots.scr
C:\Program Files\Symantec AntiVirus\DoScan.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O1 - Hosts: ::1 localhost
O1 - Hosts: 94.232.248.53 browser-security.microsoft.com
O1 - Hosts: 94.232.248.53 spy-wareprotector2009.com
O1 - Hosts: 94.232.248.53 www.spy-wareprotector2009.com
O1 - Hosts: 94.232.248.53 secure.spy-wareprotector2009.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: AOL Toolbar Loader - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL Toolbar\aoltb.dll
O2 - BHO: BHO - {ABD45510-9B22-41cd-9ACD-8182A2DA7C63} - C:\WINDOWS\system32\iehelper.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: GamesBarBHO Class - {CB0D163C-E9F4-4236-9496-0597E24B23A5} - C:\Program Files\GamesBar\oberontb.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL Toolbar\aoltb.dll
O3 - Toolbar: GamesBar - {6F282B65-56BF-4BD1-A8B2-A4449A05863D} - C:\Program Files\GamesBar\oberontb.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1126888404\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [Facegame] "C:\Documents and Settings\Patricia\Application Data\Facegame\Facegame.exe" 61A847B5BBF728173599284503996897C881250221C8670836AC4FA7C8833201749139
O4 - HKCU\..\Run: [Gool] "C:\Documents and Settings\Patricia\Application Data\Gool\Gool.exe"
O4 - HKCU\..\Run: [ufii] C:\PROGRA~1\COMMON~1\ufii\ufiim.exe
O4 - HKCU\..\Run: [GetModule27] C:\Program Files\GetModule\GetModule27.exe
O4 - HKCU\..\Run: [GetPack24] "C:\Program Files\GetPack\GetPack24.exe"
O4 - HKCU\..\Run: [rundll32.exe] rundll32.exe "C:\Documents and Settings\Patricia\Application Data\Macromedia\Common\9b69e0141.dll""
O4 - HKCU\..\Run: [system tool] C:\WINDOWS\sysguard.exe
O4 - HKLM\..\Policies\Explorer\Run: [Lsass Service] C:\Documents and Settings\Patricia\Application Data\Microsoft\Windows\lsass.exe
O4 - HKUS\S-1-5-19\..\Run: [rundll32.exe] rundll32.exe "C:\Documents and Settings\LocalService\Application Data\Macromedia\Common\9b69e0141.dll"" (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [rundll32.exe] rundll32.exe "C:\Documents and Settings\NetworkService\Application Data\Macromedia\Common\9b69e0141.dll"" (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [rundll32.exe] rundll32.exe "C:\Documents and Settings\NetworkService\Application Data\Macromedia\Common\9b69e0141.dll"" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [rundll32.exe] rundll32.exe "C:\Documents and Settings\NetworkService\Application Data\Macromedia\Common\9b69e0141.dll"" (User 'Default user')
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O8 - Extra context menu item: &AOL Toolbar Search - C:\Documents and Settings\All Users\Application Data\AOL\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: (no name) - {1A93C934-025B-4c3a-B38E-9654A7003239} - C:\Program Files\GamesBar\oberontb.dll
O9 - Extra 'Tools' menuitem: GamesBar - {1A93C934-025B-4c3a-B38E-9654A7003239} - C:\Program Files\GamesBar\oberontb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - https://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei/WebfettiInitialSetup1.0.0.15-3.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1171651391396
O20 - Winlogon Notify: c00F2E15 - c00F2E15.mat (file missing)
O20 - Winlogon Notify: sys32 - sys32.dll (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\PROGRA~1\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: MrHealthy (MrHealthyService) - Symantec Corporation - C:\Program Files\Norton PC Checkup\executables\mrHealthy\MrHealthy.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 12901 bytes

Hello. This will take more than 3 rounds to kill as this infection is hiding in your registry.

• Open HijackThis
  
• Choose "Do a system scan only"
  
• Check the boxes in front of these lines:
  
  
  R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
  O1 - Hosts: ::1 localhost
  O1 - Hosts: 94.232.248.53 browser-security.microsoft.com
  O1 - Hosts: 94.232.248.53 spy-wareprotector2009.com
  O1 - Hosts: 94.232.248.53 www.spy-wareprotector2009.com
  O1 - Hosts: 94.232.248.53 secure.spy-wareprotector2009.com
  O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
  O2 - BHO: BHO - {ABD45510-9B22-41cd-9ACD-8182A2DA7C63} - C:\WINDOWS\system32\iehelper.dll
  O2 - BHO: GamesBarBHO Class - {CB0D163C-E9F4-4236-9496-0597E24B23A5} - C:\Program Files\GamesBar\oberontb.dll
  O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
  O3 - Toolbar: GamesBar - {6F282B65-56BF-4BD1-A8B2-A4449A05863D} - C:\Program Files\GamesBar\oberontb.dll
  O4 - HKCU\..\Run: [Facegame] "C:\Documents and Settings\Patricia\Application Data\Facegame\Facegame.exe" 61A847B5BBF728173599284503996897C881250221C8670836AC4FA7C8833201749139
  O4 - HKCU\..\Run: [Gool] "C:\Documents and Settings\Patricia\Application Data\Gool\Gool.exe"
  O4 - HKCU\..\Run: [ufii] C:\PROGRA~1\COMMON~1\ufii\ufiim.exe
  O4 - HKCU\..\Run: [GetModule27] C:\Program Files\GetModule\GetModule27.exe
  O4 - HKCU\..\Run: [GetPack24] "C:\Program Files\GetPack\GetPack24.exe"
  O4 - HKCU\..\Run: [rundll32.exe] rundll32.exe "C:\Documents and Settings\Patricia\Application Data\Macromedia\Common\9b69e0141.dll""
  O4 - HKCU\..\Run: [system tool] C:\WINDOWS\sysguard.exe
  O4 - HKLM\..\Policies\Explorer\Run: [Lsass Service] C:\Documents and Settings\Patricia\Application Data\Microsoft\Windows\lsass.exe
  O4 - HKUS\S-1-5-19\..\Run: [rundll32.exe] rundll32.exe "C:\Documents and Settings\LocalService\Application Data\Macromedia\Common\9b69e0141.dll"" (User 'LOCAL SERVICE')
  O4 - HKUS\S-1-5-20\..\Run: [rundll32.exe] rundll32.exe "C:\Documents and Settings\NetworkService\Application Data\Macromedia\Common\9b69e0141.dll"" (User 'NETWORK SERVICE')
  O4 - HKUS\S-1-5-18\..\Run: [rundll32.exe] rundll32.exe "C:\Documents and Settings\NetworkService\Application Data\Macromedia\Common\9b69e0141.dll"" (User 'SYSTEM')
  O4 - HKUS\.DEFAULT\..\Run: [rundll32.exe] rundll32.exe "C:\Documents and Settings\NetworkService\Application Data\Macromedia\Common\9b69e0141.dll"" (User 'Default user')
  O9 - Extra 'Tools' menuitem: GamesBar - {1A93C934-025B-4c3a-B38E-9654A7003239} - C:\Program Files\GamesBar\oberontb.dll
  O20 - Winlogon Notify: c00F2E15 - c00F2E15.mat (file missing)
  O20 - Winlogon Notify: sys32 - sys32.dll (file missing)
  O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
  
  
  
• Press "Fix Checked"
  
• Close Hijack This.
  

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

Post the contents of the MBAM Log.

Malwarebytes' Anti-Malware 1.36

Database version: 1945

Windows 5.1.2600 Service Pack 3



4/16/2009 11:54:43 AM

mbam-log-2009-04-16 (11-54-43).txt



Scan type: Quick Scan

Objects scanned: 94455

Time elapsed: 18 minute(s), 27 second(s)



Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 32

Registry Values Infected: 0

Registry Data Items Infected: 8

Folders Infected: 7

Files Infected: 7



Memory Processes Infected:

(No malicious items detected)



Memory Modules Infected:

(No malicious items detected)



Registry Keys Infected:

HKEY_CLASSES_ROOT\bho_myjavacore.mjcore (Trojan.BHO) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\bho_myjavacore.mjcore.1 (Trojan.BHO) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\oberontb.band (Adware.Gamesbar) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\oberontb.band.1 (Adware.Gamesbar) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\Interface\{17e44256-51e0-4d46-a0c8-44e80ab4ba5b} (Trojan.BHO) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\CLSID\{6f282b65-56bf-4bd1-a8b2-a4449a05863d} (Adware.Gamesbar) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\Typelib\{e0f01490-dcf3-4357-95aa-169a8c2b2190} (Trojan.BHO) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\AppID\{80ef304a-b1c4-425c-8535-95ab6f1eefb8} (Trojan.BHO) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{d88e1558-7c2d-407a-953a-c044f5607cea} (Trojan.BHO) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{549b5ca7-4a86-11d7-a4df-000874180bb3} (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{e596df5f-4239-4d40-8367-ebadf0165917} (Rogue.Installer) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea1-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18eab-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{25560540-9571-4d7b-9389-0f166788785a} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3e720452-b472-4954-b7aa-33069eb53906} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{63d0ed2c-b45b-4458-8b3b-60c69bbbd83c} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1a93c934-025b-4c3a-b38e-9654a7003239} (Adware.Gamesbar) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6f282b65-56bf-4bd1-a8b2-a4449a05863d} (Adware.Gamesbar) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c9c42510-9b21-41c1-9dcd-8382a2d07c61} (Trojan.FakeAlert) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\AppID\BHO_MyJavaCore.DLL (Trojan.BHO) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\xpre (Trojan.Downloader) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Rootkit.Trace) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\AvScan (Malware.Trace) -> Quarantined and deleted successfully.



Registry Values Infected:

(No malicious items detected)



Registry Data Items Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32\wave1 (Hijack.Sound) -> Bad: (C:\DOCUME~1\Patricia\APPLIC~1\MACROM~1\Common\9b69e0141.dll) Good: (wdmaud.drv) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32\midi1 (Hijack.Sound) -> Bad: (C:\DOCUME~1\Patricia\APPLIC~1\MACROM~1\Common\9b69e0141.dll) Good: (wdmaud.drv) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32\mixer1 (Hijack.Sound) -> Bad: (C:\DOCUME~1\Patricia\APPLIC~1\MACROM~1\Common\9b69e0141.dll) Good: (wdmaud.drv) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32\aux1 (Hijack.Sound) -> Bad: (C:\DOCUME~1\Patricia\APPLIC~1\MACROM~1\Common\9b69e0141.dll) Good: (wdmaud.drv) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32\midi2 (Hijack.Sound) -> Bad: (C:\DOCUME~1\Patricia\APPLIC~1\MACROM~1\Common\9b69e0141.dll) Good: (wdmaud.drv) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32\wave2 (Hijack.Sound) -> Bad: (C:\DOCUME~1\Patricia\APPLIC~1\MACROM~1\Common\9b69e0141.dll) Good: (wdmaud.drv) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32\aux2 (Hijack.Sound) -> Bad: (C:\DOCUME~1\Patricia\APPLIC~1\MACROM~1\Common\9b69e0141.dll) Good: (wdmaud.drv) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32\mixer2 (Hijack.Sound) -> Bad: (C:\DOCUME~1\Patricia\APPLIC~1\MACROM~1\Common\9b69e0141.dll) Good: (wdmaud.drv) -> Quarantined and deleted successfully.



Folders Infected:

C:\Documents and Settings\Patricia\Application Data\FunWebProducts (Adware.MyWay) -> Quarantined and deleted successfully.

C:\Documents and Settings\Patricia\Application Data\FunWebProducts\Data (Adware.MyWay) -> Quarantined and deleted successfully.

C:\Documents and Settings\Patricia\Application Data\FunWebProducts\Data\Patricia (Adware.MyWay) -> Quarantined and deleted successfully.

C:\Program Files\Webtools (Trojan.Agent) -> Quarantined and deleted successfully.

C:\Documents and Settings\Patricia\Application Data\Facegame (Trojan.Agent) -> Quarantined and deleted successfully.

C:\Documents and Settings\Patricia\Application Data\Gool (Trojan.Agent) -> Quarantined and deleted successfully.

C:\Program Files\Mjcore (Trojan.BHO) -> Quarantined and deleted successfully.



Files Infected:

C:\Documents and Settings\LocalService\Application Data\Macromedia\Common\9b69e0141.dll (Hijack.Sound) -> Quarantined and deleted successfully.

C:\Documents and Settings\NetworkService\Application Data\Macromedia\Common\9b69e0141.dll (Hijack.Sound) -> Quarantined and deleted successfully.

C:\Documents and Settings\Patricia\Application Data\Macromedia\Common\9b69e0141.dll (Hijack.Sound) -> Quarantined and deleted successfully.

C:\WINDOWS\sysguard.exe (Trojan.Agent) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Delete on reboot.

C:\RECYCLER\ADAPT_Installer.exe (Heuristics.Malware) -> Quarantined and deleted successfully.

C:\WINDOWS\SYSTEM32\iehelper.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.

DDS (Ver_09-03-16.01) - NTFSx86
Run by Patricia at 12:42:43.32 on Thu 04/16/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.157 [GMT -4:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Outdated)

============== Running Processes ===============

C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\PROGRA~1\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton PC Checkup\executables\mrHealthy\MrHealthy.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\AOL\1126888404\ee\AOLSoftware.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Webshots\webshots.scr
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Patricia\Local Settings\Temporary Internet Files\Content.IE5\B1QKY8KR\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://www.dell4me.com/myway
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uLocal Page = \blank.htm
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
uInternet Connection Wizard,ShellNext = iexplore
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: AOL Toolbar Loader: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol toolbar\aoltb.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol toolbar\aoltb.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [Sonic RecordNow!]
uRun: [Aim6]
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Yahoo! Pager] "c:\progra~1\yahoo!\messen~1\YAHOOM~1.EXE" -quiet
mRun: [ATIModeChange] Ati2mdxx.exe
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: []
mRun: [HostManager] c:\program files\common files\aol\1126888404\ee\AOLSoftware.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [MMTray] "c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~2\VPTray.exe
StartupFolder: c:\docume~1\patricia\startm~1\programs\startup\webshots.lnk - c:\program files\webshots\Launcher.exe
IE: &AOL Toolbar Search - c:\documents and settings\all users\application data\aol\ietoolbar\resources\en-us\local\search.html
IE: &Yahoo! Search - file:///c:\program files\yahoo!\Common/ycsrch.htm
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: Yahoo! &Dictionary - file:///c:\program files\yahoo!\Common/ycdict.htm
IE: Yahoo! &Maps - file:///c:\program files\yahoo!\Common/ycdict.htm
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\windows\system32\msjava.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll
DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1171651391396
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38078.5188773148
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
Notify: NavLogon - c:\windows\system32\NavLogon.dll

============= SERVICES / DRIVERS ===============

R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2006-9-6 337592]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2006-9-6 54968]
R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-9-10 611664]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-7-19 192160]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-7-19 169632]
R2 MrHealthyService;MrHealthy;c:\program files\norton pc checkup\executables\mrhealthy\mrhealthy.exe -service --> c:\program files\norton pc checkup\executables\mrhealthy\MrHealthy.exe -service [?]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2006-9-27 1813232]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-2-28 101936]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090228.003\naveng.sys [2009-2-28 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090228.003\navex15.sys [2009-2-28 876144]
S2 NAVAPEL;NAVAPEL;\??\c:\program files\symantec_client_security\symantec antivirus\navapel.sys --> c:\program files\symantec_client_security\symantec antivirus\NAVAPEL.SYS [?]
S3 NAVAP;NAVAP;\??\c:\progra~1\symant~1\symant~1\navap.sys --> c:\progra~1\symant~1\symant~1\NAVAP.sys [?]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2006-9-27 116464]
S4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-1-11 24652]

=============== Created Last 30 ================

2009-04-16 11:19 --d----- c:\docume~1\patricia\applic~1\Malwarebytes
2009-04-16 11:19 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-04-16 11:19 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-04-16 11:19 --d----- c:\program files\Malwarebytes' Anti-Malware
2009-04-16 11:19 --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-04-16 10:24 --d----- c:\program files\Trend Micro
2009-04-15 11:47 --d----- c:\windows\tracing
2009-04-15 11:47 --d----- c:\program files\SecureW2
2009-04-15 11:47 --d----- c:\program files\Penn Netapps 2008
2009-03-31 21:29 --d----- c:\windows\system32\KB905474

==================== Find3M ====================

2009-03-01 09:50 83,922,804 a------- C:\SYM_REGISTRY_BACKUP.reg
2009-03-01 00:14 16,896 a------- c:\windows\syssvc.exe
2009-02-09 07:13 1,846,784 a------- c:\windows\system32\win32k.sys
2008-09-30 11:31 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008093020081001\index.dat

============= FINISH: 12:43:21.37 ===============

AccessDirect
Ad-Aware
Adobe Acrobat 8.1.2 Professional
Adobe Download Manager 2.0 (Remove Only)
Adobe Flash Player 10 ActiveX
Adobe Photoshop 7.0.1
Adobe Shockwave Player 11
AIM 6
AIM Toolbar 5.0
AOL Coach Version 1.0(Build:20030807.3)
AOL Explorer
AOL Instant Messenger
AOL Toolbar
AOL Uninstaller (Choose which Products to Remove)
ATI Control Panel
ATI Display Driver
Axon Acuity 3.1
Axon GenePix Pro 5.1
BCM V.92 56K Modem
Broadcom Advanced Control Suite
Dell Digital Jukebox Driver
Dell Media Experience
Dell Solution Center
Dell Support 5.0.0 (766)
Download Updater (AOL LLC)
DVDSentry
EasyCleaner
EndNote 9.0.1 Volume License Edition
Enhancement Browser Tools Bigadnetwork
GamesBar 2.0.1.12
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB952287)
Internet Explorer Default Page
ISI ResearchSoft - Export Helper
Jasc Paint Shop Photo Album
Jasc Paint Shop Pro 8 Dell Edition
Java 2 Runtime Environment, SE v1.4.2
Learn2 Player (Uninstall Only)
LiveReg (Symantec Corporation)
LiveUpdate 3.1 (Symantec Corporation)
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Data Access Components KB870669
Microsoft Encarta Encyclopedia Standard 2004
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money 2004
Microsoft Money 2004 System Pack
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft VC9 runtime libraries
Microsoft Windows Journal Viewer
Modem Helper
MSN Music Assistant
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Musicmatch Jukebox
Norton PC Checkup
PowerDVD
QuickSet
QuickTime
RealOne Player
SecureW2 EAP Suite 1.1.2 for Windows
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Shockwave
Sonic DLA
Sonic RecordNow!
Sonic Update Manager
SSH Secure Shell
Symantec AntiVirus
Synaptics Pointing Device Driver
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Viewpoint Manager (Remove Only)
Viewpoint Media Player
Webshots Desktop
Wheel of Fortune 2
Windows Genuine Advantage v1.3.0254.0
Windows Media Format Runtime
Windows Media Player 10
Windows XP Service Pack 3
WinZip
WordPerfect Office 11
Yahoo! Address AutoComplete
Yahoo! Anti-Spy
Yahoo! extras
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Messenger

Hello.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

• GamesBar 2.0.1.12
  
• Java 2 Runtime Environment, SE v1.4.2
  
• Viewpoint Manager (Remove Only)
  
• Viewpoint Media Player
  

How is the machine running now?

Ok...the above 4 programs are removed.

The computer is back to normal. No more annoying pop-ups telling me that I'm being infiltrated by BankerFoxA or Win32/Nuquel.e. I'm not being blocked from websites anymore either.

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers.

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.

Hopefully this should take care of your problems! Good luck.