Lets see if the router is the problem.
Disconnect from the internet and stay disconnected while doing this.
Please then reboot your computer in Safe Mode by doing the following :
Now run the MBAM scan again, allow it to delete everything it finds.
Reboot normally.
Run the scan again.
If the key is back, the router isn't the problem.
............................................................................................
Site Admin / Security Administrator
Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Disconnect from the internet and stay disconnected while doing this.
Please then reboot your computer in Safe Mode by doing the following :
- Restart your computer
- After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
- Instead of Windows loading as normal, the Advanced Options Menu should appear;
- Select the first option, to run Windows in Safe Mode, then press Enter.
- Choose your usual account.
Now run the MBAM scan again, allow it to delete everything it finds.
Reboot normally.
Run the scan again.
If the key is back, the router isn't the problem.
Site Admin / Security Administrator
Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.