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descriptionTrojan.Brisv.A!inf HELP! EmptyTrojan.Brisv.A!inf HELP!

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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:09:45 AM, on 2/21/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18372)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Sony\VAIO PC Wireless LAN Wizard\AutoLaunchWLASU.exe
C:\Program Files\Symantec AntiVirus\VPTray.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Apoint\Apoint.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\RocketDock\RocketDock.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Symantec AntiVirus\SavUI.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Downloaded Files\hijackgpthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://login.yahoo.com/config/login_verify2?&.src=ym
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Veoh Web Player Video Finder - {0FBB9689-D3D7-4f7a-A2E2-585B10099BFC} - C:\Program Files\Veoh Networks\VeohWebPlayer\VeohIEToolbar.dll
O3 - Toolbar: (no name) - {D0943516-5076-4020-A3B5-AEFAF26AB263} - (no file)
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [VWLASU] "C:\Program Files\Sony\VAIO PC Wireless LAN Wizard\AutoLaunchWLASU.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [VAIOSurvey] C:\Program Files\Sony\VAIO Survey\Vista VAIO Survey.exe
O4 - HKLM\..\Run: [VAIO Center Access Bar] "c:\program files\sony\VAIO Center Access Bar\VCAB.exe" 1
O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [RocketDock] "C:\Program Files\RocketDock\RocketDock.exe"
O4 - HKCU\..\Run: [WallpaperSlideShow] "C:\Program Files\PearlMountain Soft\PM Wallpaper Slideshow\WallpaperSlideShow.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MSServer] rundll32.exe C:\Users\NICOLE~1\AppData\Local\Temp\awttqomM.dll,#1
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [googletalk] C:\Users\Nicole Ann Nguyen\AppData\Roaming\Google\Google Talk\googletalk.exe /autostart
O4 - HKCU\..\Run: [VeohPlugin] "C:\Program Files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe"
O4 - Startup: Memeo AutoSync Launcher.lnk = C:\Program Files\Memeo\AutoSync\MemeoLauncher.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: UCLA STC Policy Manager.lnk = C:\Program Files\UCLA STC\STCPM\STCPM.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\npjpi160_12.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\npjpi160_12.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O13 - Gopher Prefix:
O16 - DPF: {02CF1781-EA91-4FA5-A200-646E8241987C} (VaioInfo.CMClass) - http://esupport.sony.com/VaioInfo.CAB
O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - https://upload.facebook.com/controls/FacebookPhotoUploader4_5.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Windows\system32\stacsv.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Media Content Collection (VAIOMediaPlatform-UCLS-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\UCLS.exe
O23 - Service: VAIO Media Content Collection (HTTP) (VAIOMediaPlatform-UCLS-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Content Collection (UPnP) (VAIOMediaPlatform-UCLS-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 11588 bytes

descriptionTrojan.Brisv.A!inf HELP! EmptyRe: Trojan.Brisv.A!inf HELP!

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Hello.

I notice that you have Spybot's TeaTimer running. While this is normally a wonderful tool to protect against hijackers, it can also interfere with HijackThis fixes. So please disable TeaTimer by doing the following:
1) Run Spybot-S&D
2) Go to the Mode menu, and make sure "Advanced Mode" is selected
3) On the left hand side, choose Tools -> Resident
4) Uncheck "Resident TeaTimer" and OK any prompts
You can reenable TeaTimer once your system is clean.

Please make sure Teatimer is disable before we do this, otherwise this fix will fail.


  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O4 - HKCU\..\Run: [MSServer] rundll32.exe C:\Users\NICOLE~1\AppData\Local\Temp\awttqomM.dll,#1


  • Press "Fix Checked"
  • Close Hijack This.

Download ATF Cleaner

  • Double-click ATF-Cleaner.exe to run the program.
  • Click Select All found at the bottom of the list.
  • Click the Empty Selected button.

How is the machine now?

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Trojan.Brisv.A!inf HELP! DXwU4
Trojan.Brisv.A!inf HELP! VvYDg

descriptionTrojan.Brisv.A!inf HELP! EmptyRe: Trojan.Brisv.A!inf HELP!

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Hi, I did like you told me but this still comes up:
https://2img.net/h/oi39.tinypic.com/2ymxh8g.jpg

I know what file it is and everything, but of course it doesn't delete.

Stupid Jonas Brothers.

descriptionTrojan.Brisv.A!inf HELP! EmptyRe: Trojan.Brisv.A!inf HELP!

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What program is that the screenshot is from?
Lets see if MBAM finds anything.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Trojan.Brisv.A!inf HELP! DXwU4
Trojan.Brisv.A!inf HELP! VvYDg

descriptionTrojan.Brisv.A!inf HELP! EmptyRe: Trojan.Brisv.A!inf HELP!

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Malwarebytes' Anti-Malware 1.34
Database version: 1783
Windows 6.0.6001 Service Pack 1

2/21/2009 5:24:36 PM
mbam-log-2009-02-21 (17-24-36).txt

Scan type: Quick Scan
Objects scanned: 62326
Time elapsed: 4 minute(s), 7 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

descriptionTrojan.Brisv.A!inf HELP! EmptyRe: Trojan.Brisv.A!inf HELP!

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The screenshot is from Symantec Antivirus

descriptionTrojan.Brisv.A!inf HELP! EmptyRe: Trojan.Brisv.A!inf HELP!

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Okay, lets have a look around, see if anything is hiding. But before we do, does Symantec give a file path to where it is? where these jona stuff are located on the machine?

  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    Link 1
    Link 2
    Link 3
  • Double click DDS.scr to run
  • When complete, DDS.txt will open.
  • Save the report to your Desktop.
  • Copy and paste DDS.txt back here, I don't need to see attach.txt.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Trojan.Brisv.A!inf HELP! DXwU4
Trojan.Brisv.A!inf HELP! VvYDg

descriptionTrojan.Brisv.A!inf HELP! EmptyRe: Trojan.Brisv.A!inf HELP!

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Yes, it's a music file in my music folder.


DDS (Ver_09-02-01.01) - NTFSx86
Run by Nicole Ann Nguyen at 17:31:35.38 on Sat 02/21/2009
Internet Explorer: 8.0.6001.18372 BrowserJavaVersion: 1.6.0_12
Microsoft®️ Windows Vista™️ Home Premium 6.0.6001.1.1252.1.1033.18.2046.938 [GMT -8:00]

AV: Symantec AntiVirus *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\stacsv.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\taskeng.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Sony\VAIO PC Wireless LAN Wizard\AutoLaunchWLASU.exe
C:\Program Files\Symantec AntiVirus\VPTray.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Apoint\Apoint.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\RocketDock\RocketDock.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe
C:\Users\Nicole Ann Nguyen\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\Program Files\Sony\VAIO Event Service\VESMgrSub.exe
C:\Windows\System32\alg.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Symantec AntiVirus\SavUI.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Nicole Ann Nguyen\Desktop\dds.pif

============== Pseudo HJT Report ===============

uStart Page = https://login.yahoo.com/config/login_verify2?&.src=ym
mDefault_Page_URL = hxxp://www.sony.com/vaiopeople
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Veoh Web Player Video Finder: {0fbb9689-d3d7-4f7a-a2e2-585b10099bfc} - c:\program files\veoh networks\veohwebplayer\VeohIEToolbar.dll
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [RocketDock] "c:\program files\rocketdock\RocketDock.exe"
uRun: [WallpaperSlideShow] "c:\program files\pearlmountain soft\pm wallpaper slideshow\WallpaperSlideShow.exe"
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [googletalk] c:\users\nicole ann nguyen\appdata\roaming\google\google talk\googletalk.exe /autostart
uRun: [Aim6]
uRun: [VeohPlugin] "c:\program files\veoh networks\veohwebplayer\veohwebplayer.exe"
uRun: [Google Update] "c:\users\nicole ann nguyen\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [VWLASU] "c:\program files\sony\vaio pc wireless lan wizard\AutoLaunchWLASU.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [VAIOSurvey] c:\program files\sony\vaio survey\Vista VAIO Survey.exe
mRun: [VAIO Center Access Bar] "c:\program files\sony\vaio center access bar\VCAB.exe" 1
mRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
mRun: [ISBMgr.exe] "c:\program files\sony\isb utility\ISBMgr.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
StartupFolder: c:\users\nicole~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\memeoa~1.lnk - c:\program files\memeo\autosync\MemeoLauncher.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office11\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\uclast~1.lnk - c:\program files\ucla stc\stcpm\STCPM.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\npjpi160_12.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
Trusted Zone: real.com\rhap-app-4-0
Trusted Zone: real.com\rhapreg
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: VESWinlogon - VESWinlogon.dll

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================= FIREFOX ===================

FF - ProfilePath - c:\users\nicole~1\appdata\roaming\mozilla\firefox\profiles\pzpgg67w.default\
FF - prefs.js: browser.startup.homepage - hxxps://login.yahoo.com/config/login_verify2?&.src=ym/
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\veoh networks\veohwebplayer\NPVeohTVPlugin.dll
FF - plugin: c:\program files\veoh networks\veohwebplayer\npWebPlayerVideoPluginATL.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - plugin: c:\users\nicole ann nguyen\appdata\local\google\update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\users\nicole ann nguyen\appdata\roaming\mozilla\firefox\profiles\pzpgg67w.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071101000055.dll

============= SERVICES / DRIVERS ===============

R2 regi;regi;c:\windows\system32\drivers\regi.sys [2007-4-17 11032]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-11-21 24652]
R3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\drivers\btwl2cap.sys [2007-8-1 28464]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2008-9-5 99376]
R3 R5U870FLx86;R5U870 UVC Lower Filter ;c:\windows\system32\drivers\R5U870FLx86.sys [2007-8-1 75008]
R3 R5U870FUx86;R5U870 UVC Upper Filter ;c:\windows\system32\drivers\R5U870FUx86.sys [2007-8-1 43904]
R3 SonyImgF;Sony Image Conversion Filter Driver;c:\windows\system32\drivers\SonyImgF.sys [2007-8-1 31104]
R3 ti21sony;ti21sony;c:\windows\system32\drivers\ti21sony.sys [2007-8-1 812544]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2006-11-28 122008]
S3 VAIOMediaPlatform-UCLS-AppServer;VAIO Media Content Collection;c:\program files\sony\vaio media integrated server\UCLS.exe [2007-11-7 745472]
S3 VAIOMediaPlatform-UCLS-HTTP;VAIO Media Content Collection (HTTP);c:\program files\sony\vaio media integrated server\platform\SV_Httpd.exe [2007-11-7 397312]
S3 VAIOMediaPlatform-UCLS-UPnP;VAIO Media Content Collection (UPnP);c:\program files\sony\vaio media integrated server\platform\UPnPFramework.exe [2007-11-7 1089536]
S3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;c:\program files\sony\vcm intelligent analyzing manager\VcmIAlzMgr.exe [2007-8-1 292152]
S3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;c:\program files\common files\sony shared\vcmxml\VcmXmlIfHelper.exe [2007-8-1 79736]

=============== Created Last 30 ================

2009-02-21 06:15 0 a------- c:\windows\system32\tviresource.val
2009-02-21 06:10 --d----- c:\windows\TweakVI
2009-02-21 06:10 --d----- c:\program files\TweakVI
2009-02-21 05:57 --d----- c:\program files\CCleaner
2009-02-21 05:08 --d--r-- c:\users\nicole ann nguyen\
2009-02-21 04:14 --d----- c:\users\nicole ann nguyen\Tracing
2009-02-21 04:11 --d----- c:\program files\Microsoft
2009-02-21 04:11 --d----- c:\program files\Windows Live SkyDrive
2009-02-21 04:06 --d----- c:\program files\common files\Windows Live
2009-02-21 02:37 97,800 a------- c:\windows\system32\infocardapi.dll
2009-02-21 02:37 105,016 a------- c:\windows\system32\PresentationCFFRasterizerNative_v0300.dll
2009-02-21 02:37 622,080 a------- c:\windows\system32\icardagt.exe
2009-02-21 02:37 43,544 a------- c:\windows\system32\PresentationHostProxy.dll
2009-02-21 02:37 37,384 a------- c:\windows\system32\infocardcpl.cpl
2009-02-21 02:37 11,264 a------- c:\windows\system32\icardres.dll
2009-02-21 02:37 781,344 a------- c:\windows\system32\PresentationNative_v0300.dll
2009-02-21 02:37 326,160 a------- c:\windows\system32\PresentationHost.exe
2009-02-21 02:28 96,760 a------- c:\windows\system32\dfshim.dll
2009-02-21 02:28 282,112 a------- c:\windows\system32\mscoree.dll
2009-02-21 02:28 41,984 a------- c:\windows\system32\netfxperf.dll
2009-02-21 02:27 158,720 a------- c:\windows\system32\mscorier.dll
2009-02-21 02:27 83,968 a------- c:\windows\system32\mscories.dll
2009-02-20 23:25 --d----- c:\users\nicole~1\appdata\roaming\Malwarebytes
2009-02-20 23:25 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-02-20 23:25 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-20 23:25 --d----- c:\programdata\Malwarebytes
2009-02-20 23:25 --d----- c:\progra~2\Malwarebytes
2009-02-20 23:25 --d----- c:\program files\Malwarebytes' Anti-Malware
2009-02-16 19:41 428,544 a------- c:\windows\system32\EncDec.dll
2009-02-16 19:41 217,088 a------- c:\windows\system32\psisrndr.ax
2009-02-16 19:41 293,376 a------- c:\windows\system32\psisdecd.dll
2009-02-16 19:41 177,664 a------- c:\windows\system32\mpg2splt.ax
2009-02-16 19:41 80,896 a------- c:\windows\system32\MSNP.ax
2009-02-16 05:08 --d----- c:\program files\Veoh Networks
2009-02-06 18:52 49,504 a------- c:\windows\system32\sirenacm.dll
2009-02-05 19:47 --d----- c:\users\nicole ann nguyen\workspace
2009-01-30 18:59 --d----- c:\programdata\WindowsSearch
2009-01-30 00:37 --d----- c:\users\nicole ann nguyen\.autodesk

==================== Find3M ====================

2009-02-21 06:49 4,956 a------- c:\windows\bthservsdp.dat
2009-02-21 02:47 410,984 a------- c:\windows\system32\deploytk.dll
2009-01-28 20:43 43,051 a------- c:\users\nicole~1\appdata\roaming\nvModes.dat
2009-01-15 02:05 911,872 a------- c:\windows\system32\wininet.dll
2009-01-15 02:05 43,008 a------- c:\windows\system32\licmgr10.dll
2009-01-15 02:04 18,944 a------- c:\windows\system32\corpol.dll
2009-01-15 02:04 109,056 a------- c:\windows\system32\iesysprep.dll
2009-01-15 02:04 132,096 a------- c:\windows\system32\ieUnatt.exe
2009-01-15 02:04 109,568 a------- c:\windows\system32\PDMSetup.exe
2009-01-15 02:04 107,520 a------- c:\windows\system32\RegisterIEPKEYs.exe
2009-01-15 02:04 107,008 a------- c:\windows\system32\SetIEInstalledDate.exe
2009-01-15 02:04 103,936 a------- c:\windows\system32\SetDepNx.exe
2009-01-15 02:03 420,352 a------- c:\windows\system32\vbscript.dll
2009-01-15 02:03 72,704 a------- c:\windows\system32\admparse.dll
2009-01-15 02:03 71,680 a------- c:\windows\system32\iesetup.dll
2009-01-15 02:03 66,560 a------- c:\windows\system32\wextract.exe
2009-01-15 02:02 169,472 a------- c:\windows\system32\iexpress.exe
2009-01-15 02:01 34,304 a------- c:\windows\system32\imgutil.dll
2009-01-15 02:00 48,128 a------- c:\windows\system32\mshtmler.dll
2009-01-15 02:00 45,568 a------- c:\windows\system32\mshta.exe
2009-01-15 01:50 156,160 a------- c:\windows\system32\msls31.dll
2008-11-26 22:22 143,360 a------- c:\windows\inf\infstrng.dat
2008-11-26 22:22 86,016 a------- c:\windows\inf\infstor.dat
2008-11-26 22:22 86,016 a------- c:\windows\inf\infpub.dat
2008-11-23 00:54 56 a---h--- c:\programdata\ezsidmv.dat
2008-11-23 00:54 56 a---h--- c:\progra~2\ezsidmv.dat
2008-09-18 02:36 174 a--sh--- c:\program files\desktop.ini
2008-09-18 02:22 665,600 a------- c:\windows\inf\drvindex.dat
2007-11-22 00:04 32 a------- c:\programdata\ezsid.dat
2007-11-22 00:04 32 a------- c:\progra~2\ezsid.dat
2007-11-07 10:34 1,132,112 a------- c:\programdata\pswi_preloaded.exe
2007-11-07 10:34 1,132,112 a------- c:\progra~2\pswi_preloaded.exe
2006-11-02 04:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 04:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 04:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 04:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 01:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 01:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 01:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 01:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2008-10-27 21:41 16,384 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2008-10-27 21:41 32,768 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2008-10-27 21:41 16,384 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\cookies\index.dat
2007-08-01 17:57 8,192 a--sh--- c:\windows\users\default\NTUSER.DAT

============= FINISH: 17:32:03.88 ===============

descriptionTrojan.Brisv.A!inf HELP! EmptyRe: Trojan.Brisv.A!inf HELP!

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Ah, then the music files are infected. Are they flagged as wma.getcodec? or something like that anyway, I've seen a lot of recently.

Just delete the files it finds.

............................................................................................

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I've tried deleting the file through my media player but it freezes the players, if I try deleting it by going to the folder it's in, it freezes windows explorer completely so I have to restart.

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Hmmm.
Do you keep your music organized, each album in a separate folder?

If so, we can try just binning the entire folder, from the screenshot, I'd say the entire album is one big infection. LMBO or ROFL

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I didn't do it for that specific album, but I can move everything else somewhere and leave that album there, will that work? It's mp3 by the way.

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Yes, that will work. Big Grin

Move all the rest of the music out in the root of the C drive, leaving behind only that jonas brothers stuff.

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And then just delete the music folder?

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Yep.

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Hmmm it says I can't delete it. Sad tearing

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Does it say they are in use?

What's the exact file path to the folder? for example:
C:\music\people who can't sing

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C:\Users\Nicole Ann Nguyen\Music\

It says I have to confirm the operation, I press continue, but then it says I need permission to continue. I press Try Again but the same popup comes up. It's just ONE SONG. I deleted the rest of the album no problem.

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I assume there's nothing else in that music folder apart from that one song.
If there's anything else in that folder, move it out now, otherwise it will get deleted when you run this.

1. Please download The Avenger by Swandog46 to your Desktop
Link: HERE or HERE.

  • Click on Avenger.zip to open the file
  • Extract avenger.exe to your desktop
2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):


Folders to delete:
C:\Users\Nicole Ann Nguyen\Music


Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.


3. Now, start The Avenger program by clicking on its icon on your desktop.

  • Under "Input script here:", paste in the script from the quote box above.
  • Leave the ticked box "Scan for rootkit" ticked.
  • Then tick "Disable any rootkits found"
  • Now click on the Execute to begin execution of the script.
  • Answer "Yes" twice when prompted.

    The Avenger will automatically do the following:

  • It will Restart your computer.
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
4. Please copy/paste the content of c:\avenger.txt into your reply.

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I did it, and the file is gone! But is this supposed to show up? o.O

https://2img.net/h/oi39.tinypic.com/oihbox.jpg
(the Windows no disk thing)

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Not really, but it's harmless.
I've had a few different people who got that, I think it's something caused by USB.
One of my victims got that and had an SD card plugged in during boot, but it didn't happen once it was removed.

Have you got something in one of your USB slots plugged in during boot?

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Yup, you're right, I unplugged everything and restarted and it's fine. Thank you so much for your help! No more Jonas Brothers...forever.

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Oh, and and tips as to how to prevent this from happening again? I'm never using limewire.

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We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.

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Thanks!

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