help with win32.zafi.b

i seem to have the same problem as a few other people here. i get a windows firewall pop up saying that i have win32.zafi.b, and opens firefox (default browser) on a website to download defender 2009. i can also not use firefox without it immediatly closing (however opera works fine). norton scans did not pick up anything. any help would be appreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:24:24, on 01/02/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
D:\Program Files\Common Files\Symantec Shared\ccProxy.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Bonjour\mDNSResponder.exe
D:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
D:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Kontiki\KService.exe
D:\WINDOWS\system32\nvsvc32.exe
D:\WINDOWS\system32\PnkBstrA.exe
D:\WINDOWS\RTHDCPL.EXE
D:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
D:\Program Files\Common Files\Real\Update_OB\realsched.exe
D:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
D:\Program Files\Kontiki\KHost.exe
D:\Program Files\dvd43\dvd43_tray.exe
D:\Program Files\Print Server\PTP\PSDiagnostic.exe
D:\WINDOWS\system32\RUNDLL32.EXE
D:\Program Files\iTunes\iTunesHelper.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
D:\Program Files\DNA\btdna.exe
D:\Program Files\Electronic Arts\EADM\Core.exe
D:\Program Files\Windows Media Player\WMPNSCFG.exe
D:\Program Files\Belkin\F5D8051v2\Belkinwcui.exe
D:\Program Files\Logitech\SetPoint\SetPoint.exe
D:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
D:\Program Files\iPod\bin\iPodService.exe
D:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
D:\WINDOWS\system32\wuauclt.exe
D:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe
D:\Program Files\Opera\opera.exe
D:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
D:\Program Files\Microsoft Office\Office12\WINWORD.EXE
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: UserInit=D:\WINDOWS\system32\userinit.exe
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - D:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_0_1.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Smart-Shopper - {4A7C84E2-E95C-43C6-8DD3-03ABCD0EB60E} - D:\Program Files\Smart-Shopper\Bin\2.5.1\Smrt-Shpr.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - D:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - D:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - D:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - D:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_0_1.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - D:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "D:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "D:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [4oD] "D:\Program Files\Kontiki\KHost.exe" -all
O4 - HKLM\..\Run: [dvd43] D:\Program Files\dvd43\dvd43_tray.exe
O4 - HKLM\..\Run: [PrintServer Diagnostic] D:\Program Files\Print Server\PTP\PSDiagnostic.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [realtehs] "D:\Documents and Settings\BILLY\Application Data\Google\vgwsn871850.exe" 2
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] D:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "D:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Comrade.exe] D:\Program Files\GameSpy\Comrade\Comrade.exe
O4 - HKCU\..\Run: [BitTorrent DNA] "D:\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [kdx] D:\Program Files\Kontiki\KHost.exe -all
O4 - HKCU\..\Run: [EA Core] D:\Program Files\Electronic Arts\EADM\Core.exe -silent
O4 - HKCU\..\Run: [AdobeUpdater] "D:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe"
O4 - HKCU\..\Run: [WMPNSCFG] D:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = D:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: OneNote Table Of Contents.onetoc2
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: Belkin Wireless Networking Utility.lnk = ?
O4 - Global Startup: Logitech SetPoint.lnk = D:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: CabBuilder - http://kiw.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O23 - Service: Apple Mobile Device - Apple Inc. - D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - D:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - D:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - D:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
O23 - Service: Google Updater Service (gusvc) - Google - D:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Kontiki Inc. - D:\Program Files\Kontiki\KService.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - D:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: LiveUpdate - Symantec Corporation - D:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - D:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: Symantec Core LC - Unknown owner - D:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--
End of file - 11173 bytes

Hello.

• Open HijackThis
  
• Choose "Do a system scan only"
  
• Check the boxes in front of these lines:
  
  
  O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
  O4 - HKLM\..\Run: [realtehs] "D:\Documents and Settings\BILLY\Application Data\Google\vgwsn871850.exe" 2
  
  
  
• Press "Fix Checked"
  
• Close Hijack This.
  

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

Post the contents of the MBAM Log.

Malwarebytes' Anti-Malware 1.33
Database version: 1713
Windows 5.1.2600 Service Pack 3

01/02/2009 19:14:50
mbam-log-2009-02-01 (19-14-50).txt

Scan type: Quick Scan
Objects scanned: 63937
Time elapsed: 12 minute(s), 3 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowHelp (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
D:\Documents and Settings\BILLY\Application Data\Google\ptnmsnn.dll (Trojan.FakeAlert) -> Delete on reboot.
D:\Documents and Settings\BILLY\Application Data\Google\vgwsn871850.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Last edited by samarakhan on 1st February 2009, 7:15 pm; edited 1 time in total

Please download the OTMoveIt3 by OldTimer.

• Save it to your desktop.
  
• Please double-click OTMoveIt3.exe to run it.
  
• Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  
  
  :files
  D:\Documents and Settings\BILLY\Application Data\Google\*.*
  
  :reg
  [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
  "realtehs"=-
  
  :commands
  [purity]
  [emptytemp]
  [reboot]
  
  
  
• Return to OTMoveIt3, right click in the "Paste instructions for items to be Moved" window (under the light blue bar) and choose Paste.
  
• Click the red Moveit! button.
  
• Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  
• Close OTMoveIt3
  

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Please post the OTMoveIt log.

is the second reply (OTmoveit3) to be used if malwarebyte doesnt work, or as well as? malware started to work again after 10 minutes or so, and i followed the rest of those instructions.

Don't use OTMoveIt, MBAM got it for us.

• Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
  Link 1
  Link 2
  Link 3
  
• Double click DDS.scr to run
  
• When complete, DDS.txt will open.
  
• Click No for Optional Scan.
  
• Save the report to your Desktop.
  
• Copy and paste DDS.txt back here, I don't need to see attach.txt.
  

DDS (Ver_09-01-07.01) - NTFSx86
Run by BILLY at 19:30:07.03 on 01/02/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1195 [GMT 0:00]

AV: Norton Internet Security *On-access scanning enabled* (Updated)
FW: Norton Internet Security *enabled*

============== Running Processes ===============

D:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
D:\WINDOWS\System32\svchost.exe -k netsvcs
D:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
D:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
D:\Program Files\Common Files\Symantec Shared\ccProxy.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
D:\Program Files\Bonjour\mDNSResponder.exe
D:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
D:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
D:\WINDOWS\System32\svchost.exe -k HTTPFilter
D:\Program Files\Kontiki\KService.exe
D:\WINDOWS\system32\nvsvc32.exe
D:\WINDOWS\system32\PnkBstrA.exe
D:\WINDOWS\RTHDCPL.EXE
D:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
D:\Program Files\Common Files\Real\Update_OB\realsched.exe
D:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
D:\Program Files\Kontiki\KHost.exe
D:\Program Files\dvd43\dvd43_tray.exe
D:\Program Files\Print Server\PTP\PSDiagnostic.exe
D:\WINDOWS\system32\RUNDLL32.EXE
D:\Program Files\iTunes\iTunesHelper.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
D:\Program Files\GameSpy\Comrade\Comrade.exe
D:\Program Files\DNA\btdna.exe
D:\Program Files\Electronic Arts\EADM\Core.exe
D:\Program Files\Windows Media Player\WMPNSCFG.exe
D:\Program Files\Belkin\F5D8051v2\Belkinwcui.exe
D:\Program Files\Logitech\SetPoint\SetPoint.exe
D:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
D:\Program Files\iPod\bin\iPodService.exe
D:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
D:\Program Files\Windows Live\Contacts\wlcomm.exe
D:\WINDOWS\system32\wuauclt.exe
D:\Program Files\Mozilla Firefox\firefox.exe
D:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe
D:\Documents and Settings\BILLY\Desktop\dds.com

============== Pseudo HJT Report ===============

uStart Page = hxxp://uk.yahoo.com
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=d:\windows\system32\userinit.exe
BHO: Yahoo! Companion BHO: {02478d38-c3f9-4efb-9b51-7695eca05670} - d:\program files\yahoo!\companion\installs\cpn\ycomp5_6_0_1.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - d:\program files\common

files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program

files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Smart-Shopper: {4a7c84e2-e95c-43c6-8dd3-03abcd0eb60e} - d:\program files\smart-shopper\bin\2.5.1\Smrt-Shpr.dll
BHO: NCO 2.0 IE BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - d:\program files\common files\symantec

shared\coshared\browser\2.5\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - d:\progra~1\common~1\symant~1\ids\IPSBHO.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - d:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - d:\program files\common files\microsoft shared\windows

live\WindowsLiveLogin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - d:\program

files\google\googletoolbarnotifier\4.1.805.4472\swg.dll
TB: &Yahoo! Companion: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - d:\program files\yahoo!\companion\installs\cpn\ycomp5_6_0_1.dll
TB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - d:\program files\common files\symantec

shared\coshared\browser\2.5\CoIEPlg.dll
EB: SmartShopper: {8bcb5337-ec01-4e38-840c-a964f174255b} - d:\program files\smart-shopper\bin\2.5.1\Smrt-Shpr.dll
uRun: [CTFMON.EXE] d:\windows\system32\ctfmon.exe
uRun: [MsnMsgr] "d:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [Comrade.exe] d:\program files\gamespy\comrade\Comrade.exe
uRun: [BitTorrent DNA] "d:\program files\dna\btdna.exe"
uRun: [kdx] d:\program files\kontiki\KHost.exe -all
uRun: [EA Core] d:\program files\electronic arts\eadm\Core.exe -silent
uRun: [AdobeUpdater] "d:\program files\common files\adobe\updater5\AdobeUpdater.exe"
uRun: [WMPNSCFG] d:\program files\windows media player\WMPNSCFG.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE d:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [ccApp] "d:\program files\common files\symantec shared\ccApp.exe"
mRun: [osCheck] "d:\program files\norton internet security\osCheck.exe"
mRun: [TkBellExe] "d:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "d:\program files\java\jre1.6.0_07\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "d:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [4oD] "d:\program files\kontiki\KHost.exe" -all
mRun: [dvd43] d:\program files\dvd43\dvd43_tray.exe
mRun: [PrintServer Diagnostic] d:\program files\print server\ptp\PSDiagnostic.exe
mRun: [AppleSyncNotifier] d:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [NvMediaCenter] RUNDLL32.EXE d:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [QuickTime Task] "d:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "d:\program files\itunes\iTunesHelper.exe"
dRun: [CTFMON.EXE] d:\windows\system32\CTFMON.EXE
StartupFolder: d:\docume~1\billy\startm~1\programs\startup\onenot~1.lnk - d:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: d:\documents and settings\billy\start menu\programs\startup\OneNote Table Of Contents.onetoc2
StartupFolder: d:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - d:\program files\common files\adobe\calibration\Adobe Gamma

Loader.exe
StartupFolder: d:\docume~1\alluse~1\startm~1\programs\startup\belkin~1.lnk - d:\program files\belkin\f5d8051v2\Belkinwcui.exe
StartupFolder: d:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - d:\program files\logitech\setpoint\SetPoint.exe
uPolicies-explorer: EditLevel = 0 (0x0)
uPolicies-explorer: NoCommonGroups = 0 (0x0)
IE: E&xport to Microsoft Excel - d:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - d:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - d:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - d:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - d:\progra~1\micros~2\office12\REFIEBAR.DLL
Notify: LBTWlgn - d:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - d:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - d:\docume~1\billy\applic~1\mozilla\firefox\profiles\unsnwna2.default\
FF - component: d:\documents and settings\billy\application

data\mozilla\firefox\profiles\unsnwna2.default\extensions\{463f6ca5-ee3c-4be1-b7e6-7fee11953374}\platform\winnt\components\FoxyTunes.dll
FF - component: d:\program files\mozilla firefox\components\coFFPlgn.dll
FF - plugin: c:\program files\real\realplayer\netscape6\nppl3260.dll
FF - plugin: c:\program files\real\realplayer\netscape6\nprjplug.dll
FF - plugin: c:\program files\real\realplayer\netscape6\nprpjplug.dll
FF - plugin: d:\program files\google\google updater\2.4.1368.5602\npCIDetect13.dll
FF - plugin: d:\program files\mozilla firefox\plugins\npBBCPlugin.dll
FF - plugin: d:\program files\mozilla firefox\plugins\npbittorrent.dll
FF - plugin: d:\program files\windows live\photo gallery\NPWLPG.dll

============= SERVICES / DRIVERS ===============

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;d:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2008-9-3 99376]
R3 NAVENG;NAVENG;d:\progra~1\common~1\symant~1\virusd~1\20090201.003\NAVENG.SYS [2009-2-1 89104]
R3 NAVEX15;NAVEX15;d:\progra~1\common~1\symant~1\virusd~1\20090201.003\NAVEX15.SYS [2009-2-1 876112]
R4 ccEvtMgr;Symantec Event Manager;d:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R4 ccProxy;Symantec Network Proxy;d:\program files\common files\symantec shared\ccProxy.exe [2008-2-18 214888]
R4 ccSetMgr;Symantec Settings Manager;d:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R4 LiveUpdate Notice;LiveUpdate Notice;d:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
S3 COH_Mon;COH_Mon;d:\windows\system32\drivers\COH_Mon.sys [2008-1-12 23888]
S3 Symantec Core LC;Symantec Core LC;d:\progra~1\common~1\symant~1\ccpd-lc\symlcsvc.exe [2008-8-24 1245064]

=============== Created Last 30 ================

2009-02-01 18:24 --d----- d:\program files\Trend Micro
2009-02-01 14:30 --d----- d:\docume~1\billy\applic~1\Malwarebytes
2009-02-01 14:30 15,504 a------- d:\windows\system32\drivers\mbam.sys
2009-02-01 14:30 38,496 a------- d:\windows\system32\drivers\mbamswissarmy.sys
2009-02-01 14:30 --d----- d:\program files\Malwarebytes' Anti-Malware
2009-02-01 14:30 --d----- d:\docume~1\alluse~1\applic~1\Malwarebytes
2009-01-27 17:36 --d----- D:\CloneDVDTemp
2009-01-27 17:25 --d----- d:\program files\SlySoft
2009-01-27 17:23 --d----- d:\docume~1\alluse~1\applic~1\Elaborate Bytes
2009-01-27 17:23 --d----- d:\program files\Elaborate Bytes
2009-01-17 00:42 103,488 a------- d:\windows\system32\drivers\AnyDVD.sys
2009-01-16 22:35 93,352 a------- d:\windows\system32\ElbyCDIO.dll
2009-01-15 08:37 42,320 a------- d:\windows\system32\xfcodec.dll
2009-01-14 21:43 24,360 a------- d:\windows\system32\drivers\ElbyCDIO.sys
2009-01-13 19:56 --d----- d:\docume~1\billy\applic~1\Smart-Shopper
2009-01-13 19:56 --d----- d:\program files\Smart-Shopper
2009-01-13 19:56 --d----- d:\program files\jZip
2009-01-11 17:39 26,416 a------- d:\windows\system32\E_FCF0BNE.UCFE_FCF0BNE.UCFE_FCF0BNE.UCFE_FCF0BNE.UCF
2009-01-10 11:06 --d----- d:\documents and settings\billy\Tracing
2009-01-10 11:02 --d----- d:\program files\Microsoft SQL Server Compact Edition
2009-01-10 11:00 --d----- d:\program files\Microsoft
2009-01-10 10:59 --d----- d:\program files\Windows Live SkyDrive
2009-01-10 10:40 --d----- d:\program files\common files\Windows Live

==================== Find3M ====================

2009-01-09 17:55 124,464 a------- d:\windows\system32\drivers\SYMEVENT.SYS
2009-01-09 17:55 60,808 a------- d:\windows\system32\S32EVNT1.DLL
2009-01-09 17:55 10,635 a------- d:\windows\system32\drivers\SYMEVENT.CAT
2009-01-09 17:55 806 a------- d:\windows\system32\drivers\SYMEVENT.INF
2009-01-07 17:55 137,480 a------- d:\windows\system32\drivers\PnkBstrK.sys
2009-01-07 17:55 183,120 a------- d:\windows\system32\PnkBstrB.exe
2008-12-31 12:32 591,296 a------- D:\WebmailPlugin.dll
2008-12-11 10:57 333,952 a------- d:\windows\system32\drivers\srv.sys
2008-12-04 22:55 307,560 a------- d:\windows\WLXPGSS.SCR
2008-12-02 22:37 49,480 a------- d:\windows\system32\sirenacm.dll
2008-11-16 18:37 2,117,632 a------- d:\windows\system32\python25.dll
2008-11-16 18:37 339,968 a------- d:\windows\system32\pythoncom25.dll
2008-11-16 18:37 114,688 a------- d:\windows\system32\pywintypes25.dll
2008-10-23 18:34 22,328 a------- d:\docume~1\billy\applic~1\PnkBstrK.sys

============= FINISH: 19:30:23.40 ===============

Hello
Looks good to me.

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.
Updating Java:

• Download the latest version of Java SE Runtime Environment (JRE) 6 Update 11.
  
• Select the first option where it says "Java SE Runtime Environment (JRE) 6 Update 11".
  
• Click the "Download" button to the right.
  
• In the Window that opens, select your platform and language, check the "agree" box, and click Continue.
  
• Click on the link to download Windows Offline Installation and save to your desktop.
  
• Close any programs you may have running - especially your web browser.
  
• Go to Start > Control Panel double-click on Add or Remove Programs and remove all older versions of Java.
  
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  - Examples of older versions in Add or Remove Programs:
  - Java 2 Runtime Environment, SE v1.4.2
  - J2SE Runtime Environment 5.0
  - J2SE Runtime Environment 5.0 Update 2
  
• Click the Remove or Change/Remove button.
  
• Repeat as many times as necessary to remove each Java versions.
  
• Reboot your computer once all Java components are removed.
  
• Then from your desktop double-click on jre-6u11-windows-i586-p.exe that you downloaded to install the newest version.
  

Please make sure the new version of Java is installed before you run JavaRa.

Please download JavaRa from here

• First, unzip it.
  
• Then run JavaRa.
  
• Select English from the drop down menu and press Select.
  
• This will open JavaRa.
  
• Press Remove older versions
  
• Press yes to the prompt.
  
• It will make a log file of what it's removed.
  
• Copy and paste the log back here.
  

JavaRa 1.12 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Sun Feb 01 19:47:12 2009

Found and removed: D:\Program Files\Java\jre1.6.0_07

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0003-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0004-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0005-ABCDEFFEDCBA}

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_02

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_03

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_04

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2.0_01

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0000-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0001-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0001-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0002-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0002-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0003-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0003-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0005-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0005-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0006-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0006-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0007-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0007-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0008-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0008-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0009-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0009-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0010-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0010-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0011-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0011-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0012-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0012-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0014-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0014-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0015-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0015-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0016-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0016-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0017-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0017-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0018-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0018-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0019-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0019-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0020-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0020-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0021-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0021-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0022-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0022-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0023-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0023-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0024-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0024-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0025-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0025-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBB}

------------------------------------

Finished reporting.

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers.

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.

Hopefully this should take care of your problems! Good luck.

thanks, all traces of the virus seem to have disappeared. second time you guys have saved my pc, thanks again.

Since this issue has been addressed, a "solved" tag will be added and this topic will be closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

Everyone else, please open a new topic for your questions.

Since this issue has been addressed, a "solved" tag will be added and this topic will be closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

Everyone else, please open a new topic for your questions.