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descriptionBankerFox.A and Win32/Nuqel.E EmptyBankerFox.A and Win32/Nuqel.E

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Hi,

I'm actually experiencing the same problem as another poster right below me, and per reading the forum rules, I'm creating my own thread. I've already run the Malwarebytes software; here is my log from Hijack this (and major thanks in advance for any help--I only discovered this site today, but it's so great to see people using their tech savvy in productive, generous ways!):

Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: OpenOffice.org 2.4.lnk = C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe
O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
O4 - Global Startup: Device Detector 2.lnk = C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - AppInit_DLLs: nvdouc.dll
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

--
End of file - 2839 bytes

descriptionBankerFox.A and Win32/Nuqel.E EmptyRe: BankerFox.A and Win32/Nuqel.E

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I notice that you never scanned with an Antivirus previously before starting this thread - because you don't even have an Antivirus installed!
This is somewhat suicidal in today's digital world.
That's why I want you to install one first!!

* Please install Avira Antivirus: http://www.free-av.com/
This is a free Antivirus.

Perform a full scan with Avira and let it delete everything it is finding.
Then reboot.
After reboot, open your Avira and select "reports".
There doubleclick the report from the Full scan you have done. Click the "Report File" button and copy and paste this report in your next reply together with a new HijackThislog.
Then we'll start from there, because it really makes no sense otherwise that we clean this up manually if an Antivirusscan is not present which should be able to deal with most and prevent further reinfection.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
BankerFox.A and Win32/Nuqel.E DXwU4
BankerFox.A and Win32/Nuqel.E VvYDg

descriptionBankerFox.A and Win32/Nuqel.E EmptyRe: BankerFox.A and Win32/Nuqel.E

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Thank you for the response and the suggestion! As requested, I have installed Avira and have pasted the report below; I have also included a new HijackThis log, which I have separated with a string of * marks. Thanks again for any insight!


Avira AntiVir Personal
Report file date: Saturday, January 31, 2009 19:05

Scanning for 1302306 virus strains and unwanted programs.

Licensed to: Avira AntiVir PersonalEdition Classic
Serial number: 0000149996-ADJIE-0001
Platform: Windows XP
Windows version: (Service Pack 3) [5.1.2600]
Boot mode: Normally booted
Username: SYSTEM
Computer name: DAD

Version information:
BUILD.DAT : 8.2.0.337 16934 Bytes 11/18/2008 13:05:00
AVSCAN.EXE : 8.1.4.10 315649 Bytes 11/18/2008 14:21:26
AVSCAN.DLL : 8.1.4.0 40705 Bytes 5/26/2008 13:56:40
LUKE.DLL : 8.1.4.5 164097 Bytes 6/12/2008 18:44:19
LUKERES.DLL : 8.1.4.0 12033 Bytes 5/26/2008 13:58:52
ANTIVIR0.VDF : 7.1.0.0 15603712 Bytes 10/27/2008 17:30:36
ANTIVIR1.VDF : 7.1.1.113 2817536 Bytes 1/14/2009 00:03:55
ANTIVIR2.VDF : 7.1.1.207 1359360 Bytes 1/30/2009 00:03:59
ANTIVIR3.VDF : 7.1.1.208 2048 Bytes 1/30/2009 00:04:00
Engineversion : 8.2.0.70
AEVDF.DLL : 8.1.1.0 106868 Bytes 2/1/2009 00:04:09
AESCRIPT.DLL : 8.1.1.39 344443 Bytes 2/1/2009 00:04:08
AESCN.DLL : 8.1.1.6 127348 Bytes 2/1/2009 00:04:07
AERDL.DLL : 8.1.1.3 438645 Bytes 11/4/2008 19:58:38
AEPACK.DLL : 8.1.3.5 393588 Bytes 2/1/2009 00:04:07
AEOFFICE.DLL : 8.1.0.33 196987 Bytes 2/1/2009 00:04:06
AEHEUR.DLL : 8.1.0.89 1569143 Bytes 2/1/2009 00:04:05
AEHELP.DLL : 8.1.2.0 119159 Bytes 2/1/2009 00:04:02
AEGEN.DLL : 8.1.1.12 328053 Bytes 2/1/2009 00:04:02
AEEMU.DLL : 8.1.0.9 393588 Bytes 10/14/2008 16:05:56
AECORE.DLL : 8.1.6.3 176501 Bytes 2/1/2009 00:04:01
AEBB.DLL : 8.1.0.3 53618 Bytes 10/14/2008 16:05:56
AVWINLL.DLL : 1.0.0.12 15105 Bytes 7/9/2008 14:40:05
AVPREF.DLL : 8.0.2.0 38657 Bytes 5/16/2008 15:28:01
AVREP.DLL : 8.0.0.2 98344 Bytes 7/31/2008 18:02:15
AVREG.DLL : 8.0.0.1 33537 Bytes 5/9/2008 17:26:40
AVARKT.DLL : 1.0.0.23 307457 Bytes 2/12/2008 14:29:23
AVEVTLOG.DLL : 8.0.0.16 119041 Bytes 6/12/2008 18:27:49
SQLITE3.DLL : 3.3.17.1 339968 Bytes 1/22/2008 23:28:02
SMTPLIB.DLL : 1.2.0.23 28929 Bytes 6/12/2008 18:49:40
NETNT.DLL : 8.0.0.1 7937 Bytes 1/25/2008 18:05:10
RCIMAGE.DLL : 8.0.0.51 2371841 Bytes 6/12/2008 19:48:07
RCTEXT.DLL : 8.0.52.0 86273 Bytes 6/27/2008 19:34:37

Configuration settings for the scan:
Jobname..........................: Complete system scan
Configuration file...............: c:\program files\avira\antivir personaledition classic\sysscan.avp
Logging..........................: low
Primary action...................: interactive
Secondary action.................: ignore
Scan master boot sector..........: on
Scan boot sector.................: on
Boot sectors.....................: C:,
Process scan.....................: on
Scan registry....................: on
Search for rootkits..............: off
Scan all files...................: Intelligent file selection
Scan archives....................: on
Recursion depth..................: 20
Smart extensions.................: on
Macro heuristic..................: on
File heuristic...................: medium

Start of the scan: Saturday, January 31, 2009 19:05

The scan of running processes will be started
Scan process 'avscan.exe' - '1' Module(s) have been scanned
Scan process 'avcenter.exe' - '1' Module(s) have been scanned
Scan process 'avgnt.exe' - '1' Module(s) have been scanned
Scan process 'avguard.exe' - '1' Module(s) have been scanned
Scan process 'sched.exe' - '1' Module(s) have been scanned
Scan process 'rundll32.exe' - '1' Module(s) have been scanned
Scan process 'firefox.exe' - '1' Module(s) have been scanned
Scan process 'alg.exe' - '1' Module(s) have been scanned
Scan process 'wscntfy.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'jqs.exe' - '1' Module(s) have been scanned
Scan process 'diagent.exe' - '1' Module(s) have been scanned
Scan process 'soffice.bin' - '1' Module(s) have been scanned
Scan process 'soffice.exe' - '1' Module(s) have been scanned
Scan process 'SPUVolumeWatcher.exe' - '1' Module(s) have been scanned
Scan process 'DevDtct2.exe' - '1' Module(s) have been scanned
Scan process 'ctfmon.exe' - '1' Module(s) have been scanned
Scan process 'jusched.exe' - '1' Module(s) have been scanned
Scan process 'spoolsv.exe' - '1' Module(s) have been scanned
Scan process 'explorer.exe' - '1' Module(s) have been scanned
Scan process 'WgaTray.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'lsass.exe' - '1' Module(s) have been scanned
Scan process 'services.exe' - '1' Module(s) have been scanned
Scan process 'winlogon.exe' - '1' Module(s) have been scanned
Scan process 'csrss.exe' - '1' Module(s) have been scanned
Scan process 'smss.exe' - '1' Module(s) have been scanned
31 processes with 31 modules were scanned

Starting master boot sector scan:
Master boot sector HD0
[INFO] No virus was found!

Start scanning boot sectors:
Boot sector 'C:\'
[INFO] No virus was found!

Starting to scan the registry.
The registry was scanned ( '52' files ).


Starting the file scan:

Begin scan in 'C:\'
C:\asyoclq.exe
[DETECTION] Is the TR/Downloader.Gen Trojan
[NOTE] The file was deleted!
C:\hiberfil.sys
[WARNING] The file could not be opened!
C:\otdfi.exe
[DETECTION] Is the TR/Crypt.XPACK.Gen Trojan
[NOTE] The file was deleted!
C:\pagefile.sys
[WARNING] The file could not be opened!
C:\Documents and Settings\Administrator\Desktop\XP Validation\keyfinder.exe
[DETECTION] Is the TR/Agent.542720.C Trojan
[NOTE] The file was deleted!
C:\Documents and Settings\Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\mhifcqo1.default\Cache\F2EB66DBd01
[0] Archive type: ZIP
--> keyfinder.exe
[DETECTION] Is the TR/Agent.542720.C Trojan
[NOTE] The file was deleted!
C:\Documents and Settings\Noah Bradley\Desktop\Crayon Levels\Crayon Physics Deluxe.rar
[0] Archive type: RAR
--> Crayon.exe
[DETECTION] Is the TR/Dropper.Gen Trojan
[NOTE] The file was deleted!
C:\Documents and Settings\Noah Bradley\Desktop\Old Desktop\Josh's\Roms\Pj6415\papermario64.ace
[0] Archive type: ACE
--> papermario64\papermario64.v64
[WARNING] No further files can be extracted from this archive. The archive will be closed
C:\Documents and Settings\Noah Bradley\Local Settings\Temporary Internet Files\Content.IE5\G5CSKWIV\index[1]
[DETECTION] Is the TR/Crypt.XPACK.Gen Trojan
[NOTE] The file was deleted!
C:\Documents and Settings\Noah Bradley\Local Settings\Temporary Internet Files\Content.IE5\RBETU0OF\718f[1].exe
[DETECTION] Is the TR/Downloader.Gen Trojan
[NOTE] The file was deleted!
C:\System Volume Information\_restore{3E95F435-0344-489B-98B1-38FB1AABAB86}\RP298\A0035877.exe
[DETECTION] Is the TR/Downloader.Gen Trojan
[NOTE] The file was deleted!
C:\System Volume Information\_restore{3E95F435-0344-489B-98B1-38FB1AABAB86}\RP299\A0035883.exe
[0] Archive type: RAR SFX (self extracting)
--> crack.exe
[DETECTION] Is the TR/Crypt.XPACK.Gen Trojan
[DETECTION] Contains recognition pattern of the DR/Monderb.agrn dropper
--> serial.exe
[DETECTION] Is the TR/Crypt.XPACK.Gen Trojan
--> keygen.exe
[DETECTION] Is the TR/Downloader.Gen Trojan
[NOTE] The file was deleted!
C:\System Volume Information\_restore{3E95F435-0344-489B-98B1-38FB1AABAB86}\RP301\A0035949.exe
[DETECTION] Is the TR/Dropper.Gen Trojan
[NOTE] The file was deleted!
C:\System Volume Information\_restore{3E95F435-0344-489B-98B1-38FB1AABAB86}\RP302\A0035989.exe
[0] Archive type: RAR SFX (self extracting)
--> crack.exe
[DETECTION] Is the TR/Crypt.XPACK.Gen Trojan
[DETECTION] Contains recognition pattern of the DR/Monderb.agrn dropper
--> serial.exe
[DETECTION] Is the TR/Crypt.XPACK.Gen Trojan
--> keygen.exe
[DETECTION] Is the TR/Downloader.Gen Trojan
[NOTE] The file was deleted!
C:\System Volume Information\_restore{3E95F435-0344-489B-98B1-38FB1AABAB86}\RP302\A0035993.exe
[DETECTION] Is the TR/Trash.Gen Trojan
[NOTE] The file was deleted!
C:\System Volume Information\_restore{3E95F435-0344-489B-98B1-38FB1AABAB86}\RP302\A0035994.dll
[DETECTION] Is the TR/Trash.Gen Trojan
[NOTE] The file was deleted!
C:\System Volume Information\_restore{3E95F435-0344-489B-98B1-38FB1AABAB86}\RP302\A0035996.exe
[DETECTION] Is the TR/Trash.Gen Trojan
[NOTE] The file was deleted!
C:\System Volume Information\_restore{3E95F435-0344-489B-98B1-38FB1AABAB86}\RP303\A0035998.exe
[DETECTION] Is the TR/Downloader.Gen Trojan
[NOTE] The file was deleted!
C:\System Volume Information\_restore{3E95F435-0344-489B-98B1-38FB1AABAB86}\RP303\A0035999.exe
[DETECTION] Is the TR/Crypt.XPACK.Gen Trojan
[NOTE] The file was deleted!
C:\System Volume Information\_restore{3E95F435-0344-489B-98B1-38FB1AABAB86}\RP303\A0036000.exe
[DETECTION] Is the TR/Agent.542720.C Trojan
[NOTE] The file was deleted!
C:\WINDOWS\system32\ibfrmhrf.dll
[DETECTION] Is the TR/Crypt.XPACK.Gen Trojan
[NOTE] The file was deleted!
C:\WINDOWS\system32\nvdouc.dll
[DETECTION] Is the TR/Crypt.XPACK.Gen Trojan
[WARNING] The file could not be deleted!
[NOTE] Attempting to perform action using the ARK lib.
[NOTE] The file was deleted!
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\TIIE8B50\1552[1].exe
[DETECTION] Is the TR/Crypt.XPACK.Gen Trojan
[NOTE] The file was deleted!
C:\WINDOWS\Temp\178F.tmp
[DETECTION] Is the TR/Downloader.Gen Trojan
[NOTE] The file was deleted!
C:\WINDOWS\Temp\1BC5.tmp
[DETECTION] Is the TR/Downloader.Gen Trojan
[NOTE] The file was deleted!
C:\WINDOWS\Temp\7B6.tmp
[DETECTION] Is the TR/Downloader.Gen Trojan
[NOTE] The file was deleted!
C:\WINDOWS\Temp\8D6.tmp
[DETECTION] Is the TR/Downloader.Gen Trojan
[NOTE] The file was deleted!
C:\WINDOWS\Temp\FE88.tmp
[DETECTION] Is the TR/Downloader.Gen Trojan
[NOTE] The file was deleted!
C:\WINDOWS\Temp\rdl4E.tmp
[DETECTION] Is the TR/Crypt.XPACK.Gen Trojan
[NOTE] The file was deleted!


End of the scan: Saturday, January 31, 2009 19:48
Used time: 43:12 Minute(s)

The scan has been done completely.

6818 Scanning directories
374527 Files were scanned
32 viruses and/or unwanted programs were found
0 Files were classified as suspicious:
26 files were deleted
0 files were repaired
0 files were moved to quarantine
0 files were renamed
2 Files cannot be scanned
374493 Files not concerned
3677 Archives were scanned
4 Warnings
26 Notes


**********************************************************

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:01:14 PM, on 1/31/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avcenter.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: OpenOffice.org 2.4.lnk = C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe
O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
O4 - Global Startup: Device Detector 2.lnk = C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - AppInit_DLLs: nvdouc.dll
O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

--
End of file - 3513 bytes



Thank you once again!

descriptionBankerFox.A and Win32/Nuqel.E EmptyRe: BankerFox.A and Win32/Nuqel.E

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A word of warning:
Avira found this:
C:\Documents and Settings\Administrator\Desktop\XP Validation\keyfinder.exe

I'm guessing that is an XP validation crack. Using cracks and keygens will ALWAYS get you infected. Stay away from them.

  • Now open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O20 - AppInit_DLLs: nvdouc.dll


  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
BankerFox.A and Win32/Nuqel.E DXwU4
BankerFox.A and Win32/Nuqel.E VvYDg

descriptionBankerFox.A and Win32/Nuqel.E EmptyRe: BankerFox.A and Win32/Nuqel.E

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Here is my log--looks clean to me?


Malwarebytes' Anti-Malware 1.33
Database version: 1712
Windows 5.1.2600 Service Pack 3

1/31/2009 11:08:13 PM
mbam-log-2009-01-31 (23-08-13).txt

Scan type: Quick Scan
Objects scanned: 49225
Time elapsed: 3 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

descriptionBankerFox.A and Win32/Nuqel.E EmptyRe: BankerFox.A and Win32/Nuqel.E

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  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    Link 1
    Link 2
    Link 3
  • Double click DDS.scr to run
  • When complete, DDS.txt will open.
  • Click No for Optional Scan.
  • Save the report to your Desktop.
  • Copy and paste DDS.txt back here, I don't need to see attach.txt.

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