Hello
I recently posted the following message in the Virus/Spyware/Malware forum. The person who picked up the post tried a few things but has concluded that my problem is a hardware problem and not a malware one and suggested I try here. 2 additional notes: -
1. The Hijackthis log below is from Sunday 15th Feb and is probably out of date (can do another one, if required)
2. Today I have tried to play a TV program using the BBC iPlayer and it crashed and froze my PC 9 mins into a 30 min program
Hope you can help
Original Message
[b]I’m new to the forum and hope you can help me with this problem. Apologies, if I am posting in the wrong forum – please advise the correct forum to post in
I have AVG free Anti Virus installed on my PC and it runs as a scheduled task at 1.00 am every morning. I check the results when I get up in the morning. On the 7th Feb AVG froze overnight. I could not do anything except reboot the computer. The same happened on the 8th Feb.
I uninstalled AVG and installed Avira Anti Vir Personal. This ran 2 days running and found no detections. However, on the 3 day this froze as well. On the advice of a colleague I downloaded, and installed AVG Free Anti Rootkit. This completed a scan but found nothing. I then did the same with Malware bytes Anti-Malware and this scan completed with 2 items found that I removed. I then reinstalled AVG Free Anti Virus and this froze again.
Next, I tried Avast and this also froze my PC. Finally, I tried PC Tools Anti Virus 5 Free and this froze my PC as well.
All other software on my PC seems to be running OK but I have been unable to complete an Anti Virus scan on my PC for 9 days and haven’t a clue what is causing the problem – any ideas.
I recently posted the following message in the Virus/Spyware/Malware forum. The person who picked up the post tried a few things but has concluded that my problem is a hardware problem and not a malware one and suggested I try here. 2 additional notes: -
1. The Hijackthis log below is from Sunday 15th Feb and is probably out of date (can do another one, if required)
2. Today I have tried to play a TV program using the BBC iPlayer and it crashed and froze my PC 9 mins into a 30 min program
Hope you can help
Original Message
[b]I’m new to the forum and hope you can help me with this problem. Apologies, if I am posting in the wrong forum – please advise the correct forum to post in
I have AVG free Anti Virus installed on my PC and it runs as a scheduled task at 1.00 am every morning. I check the results when I get up in the morning. On the 7th Feb AVG froze overnight. I could not do anything except reboot the computer. The same happened on the 8th Feb.
I uninstalled AVG and installed Avira Anti Vir Personal. This ran 2 days running and found no detections. However, on the 3 day this froze as well. On the advice of a colleague I downloaded, and installed AVG Free Anti Rootkit. This completed a scan but found nothing. I then did the same with Malware bytes Anti-Malware and this scan completed with 2 items found that I removed. I then reinstalled AVG Free Anti Virus and this froze again.
Next, I tried Avast and this also froze my PC. Finally, I tried PC Tools Anti Virus 5 Free and this froze my PC as well.
All other software on my PC seems to be running OK but I have been unable to complete an Anti Virus scan on my PC for 9 days and haven’t a clue what is causing the problem – any ideas.