trojan.zlob.g

Hello geekpolice , ive recently had a fake windows alert pointing me to a virus anti virus program.
the virus i have is trojan.zlob.g
it closes alot of my programs i run on my other laptop!
PLEASE HELP!!!
I know how to do basic computer things etc...but please help
many thanks

Hello.
Please read here and post a Hijack This log.
http://www.geekpolice.net/malware-removal-support-hijackthis-logs-f11/read-this-before-posting-t3821.htm

Hello my friend, i will try but at the moment it keeps making my laptop close my browsers so i dont get to download hijack this

Have you tried the mirror link?
It is the sendspace link.

my friend , do u mean the link u posted as ill write it out on my other laptop in notepad then enter it if needs be

Are you able to download Hijack This from here?

http://www.sendspace.com/file/zw8qv3

i nearly got it , its just the virus shuts down my browsers real quickly before i get chance download i will keep at it

i got it !!! i will do a scan now to get a log

Okay, please post it when it's done.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:00:54, on 06/12/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16757)
Boot mode: Normal

Running processes:
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\RtHDVCpl.exe
C:\Acer\Empowering Technology\eAudio\eAudio.exe
C:\Acer\Empowering Technology\Acer.Empowering.Framework.Supervisor.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Windows\ehome\ehtray.exe
C:\Users\Jon1990\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Users\Jon1990\AppData\Roaming\Google\windep.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Users\Jon1990\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\Dwm.exe
C:\Windows\System32\notepad.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Windows\system32\Macromed\Flash\FlashUtil9b.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\explorer.exe
C:\Users\Jon1990\Downloads\Hijack(GP)This.exe
C:\Windows\system32\WerFault.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.rd.yahoo.com/customize/ycomp/defaults/sp/*http://uk.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.uk.acer.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.uk.acer.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.uk.acer.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.rd.yahoo.com/customize/ycomp/defaults/su/*http://uk.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [eAudio] "C:\Acer\Empowering Technology\eAudio\eAudio.exe"
O4 - HKLM\..\Run: [PLFSet] rundll32.exe C:\Windows\PLFSet.dll,PLFDefSetting
O4 - HKLM\..\Run: [SetPanel] C:\Acer\APanel\APanel.cmd
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [WarReg_PopUp] C:\Acer\WR_PopUp\WarReg_PopUp.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [Acer Tour Reminder] C:\Acer\AcerTour\Reminder.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [WinService32] C:\Program Files\System32\svchost.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\Jon1990\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Smax4v] "C:\Users\Jon1990\AppData\Roaming\Google\windep.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [Acer Tour Reminder] C:\Acer\AcerTour\Reminder.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Acer Tour Reminder] C:\Acer\AcerTour\Reminder.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Empowering Technology Launcher.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~3.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~3.0_0\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programs\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programs\PartyGaming\PartyPoker\RunApp.exe
O13 - Gopher Prefix:
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab56986.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll eNetHook.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 11141 bytes

• Open HijackThis
  
• Choose "Do a system scan only"
  
• Check the boxes in front of these lines:
  
  
  O4 - HKCU\..\Run: [Smax4v] "C:\Users\Jon1990\AppData\Roaming\Google\windep.exe"
  
  
  
• Press "Fix Checked"
  
• Close Hijack This.
  

Delete this file in bold:
C:\Users\Jon1990\AppData\Roaming\Google\windep.exe

1. Download this file - combofix.exe
2. Double click combofix.exe & follow the prompts, but select NO when asked to install the recovery console.
3. When finished, it shall produce a log for you. Post that log in your next reply.

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

its backing up registray is tht the log ?

it says it looking for infected files

Hello.
Allow it to run without disruptions.

ComboFix 08-12-06.03 - Jon1990 2008-12-06 21:42:38.1 - NTFSx86
Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.1.1033.18.140 [GMT 0:00]
Running from: c:\users\Jon1990\Downloads\ComboFix.exe
* Resident AV is active

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\ijl11pro.dll
c:\windows\system32\x64

.
((((((((((((((((((((((((( Files Created from 2008-11-06 to 2008-12-06 )))))))))))))))))))))))))))))))
.

No new files created in this timespan

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-06 20:49 --------- d-----w c:\programdata\Symantec
2008-12-06 20:45 --------- d-----w c:\users\Jon1990\AppData\Roaming\Symantec
2008-12-06 20:13 --------- d-----w c:\program files\Norton 360
2008-12-06 19:53 --------- d-----w c:\program files\Common Files\Symantec Shared
2008-12-06 19:45 805 ----a-w c:\windows\system32\drivers\SYMEVENT.INF
2008-12-06 19:45 123,952 ----a-w c:\windows\system32\drivers\SYMEVENT.SYS
2008-12-06 19:45 10,671 ----a-w c:\windows\system32\drivers\SYMEVENT.CAT
2008-12-06 19:45 --------- d-----w c:\program files\Symantec
2008-12-06 09:44 --------- d-----w c:\program files\Malwarebytes' Anti-Malware
2008-12-06 02:10 --------- d-----w c:\users\Jon1990\AppData\Roaming\CyberLink
2008-12-06 02:10 --------- d-----w c:\users\Jon1990\AppData\Roaming\Apple Computer
2008-12-06 02:10 --------- d-----w c:\users\Jon1990\AppData\Roaming\Any Video Converter
2008-12-06 02:10 --------- d-----w c:\users\Jon1990\AppData\Roaming\AdobeUM
2008-12-06 00:32 31 ----a-w c:\users\Jon1990\jagex_runescape_preferences.dat
2008-12-04 00:55 --------- d-----w c:\users\Jon1990\AppData\Roaming\Malwarebytes
2008-12-04 00:55 --------- d-----w c:\programdata\Malwarebytes
2008-12-03 19:52 38,496 ----a-w c:\windows\system32\drivers\mbamswissarmy.sys
2008-12-03 19:52 15,504 ----a-w c:\windows\system32\drivers\mbam.sys
2008-12-03 08:03 --------- d-----w c:\users\Jon1990\AppData\Roaming\uTorrent
2008-12-03 01:24 --------- d-----w c:\users\Jon1990\AppData\Roaming\LimeWire
2008-12-01 16:58 --------- d-----w c:\program files\LimeWire
2008-12-01 15:54 --------- d-----w c:\programdata\Microsoft Help
2008-12-01 13:15 --------- d-----w c:\program files\Recuva
2008-11-25 22:54 --------- d-----w c:\program files\MSBuild
2008-11-25 22:47 --------- d-----w c:\program files\Microsoft Visual Studio 8
2008-11-25 22:31 --------- d-----w c:\program files\PowerISO
2008-11-10 20:34 930 ----a-w c:\users\Jon1990\AppData\Roaming\wklnhst.dat
2008-11-06 09:46 --------- d-----w c:\program files\Microsoft Works
2008-11-04 21:06 --------- d-----w c:\program files\iTunes
2008-11-04 21:06 --------- d-----w c:\program files\iPod
2008-11-04 21:06 --------- d-----w c:\program files\Apple Software Update
2008-10-16 18:29 --------- d-----w c:\program files\Yahoo!
2008-10-06 15:04 --------- d-----w c:\program files\GamesBar
2008-10-06 15:02 --------- d-----w c:\program files\Acer GameZone
2008-10-06 14:56 --------- d-----w c:\program files\Kontiki
2008-10-02 03:49 52,736 ----a-w c:\windows\AppPatch\iebrshim.dll
2008-07-10 19:05 174 --sha-w c:\program files\desktop.ini
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\OverlayExcluded]
@="{4433A54A-1AC8-432F-90FC-85F045CF383C}"
[HKEY_CLASSES_ROOT\CLSID\{4433A54A-1AC8-432F-90FC-85F045CF383C}]
2008-02-26 08:34 576352 --a------ c:\program files\Common Files\Symantec Shared\Backup\buShell.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\OverlayPending]
@="{F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225}"
[HKEY_CLASSES_ROOT\CLSID\{F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225}]
2008-02-26 08:34 576352 --a------ c:\program files\Common Files\Symantec Shared\Backup\buShell.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\OverlayProtected]
@="{476D0EA3-80F9-48B5-B70B-05E677C9C148}"
[HKEY_CLASSES_ROOT\CLSID\{476D0EA3-80F9-48B5-B70B-05E677C9C148}]
2008-02-26 08:34 576352 --a------ c:\program files\Common Files\Symantec Shared\Backup\buShell.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2008-03-29 1232896]
"MsnMsgr"="c:\program files\Windows Live\Messenger\MsnMsgr.Exe" [2007-10-18 5724184]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2006-11-02 125440]
"Google Update"="c:\users\Jon1990\AppData\Local\Google\Update\GoogleUpdate.exe" [2008-09-12 133104]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-03-21 174872]
"eAudio"="c:\acer\Empowering Technology\eAudio\eAudio.exe" [2007-05-09 1286144]
"PLFSet"="c:\windows\PLFSet.dll" [2007-03-10 45056]
"LManager"="c:\progra~1\LAUNCH~1\LManager.exe" [2007-04-04 678672]
"WarReg_PopUp"="c:\acer\WR_PopUp\WarReg_PopUp.exe" [2006-11-05 57344]
"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2006-11-07 159744]
"Acer Tour Reminder"="c:\acer\AcerTour\Reminder.exe" [2007-02-16 151552]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-01-02 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-01-02 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-01-02 133656]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2008-11-29 1261336]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-09-06 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-09-10 289576]
"PWRISOVM.EXE"="c:\program files\PowerISO\PWRISOVM.EXE" [2007-08-07 200704]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-10-17 51048]
"osCheck"="c:\program files\Norton 360\osCheck.exe" [2008-02-26 988512]
"RtHDVCpl"="RtHDVCpl.exe" [2007-05-10 c:\windows\RtHDVCpl.exe]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"Acer Tour Reminder"="c:\acer\AcerTour\Reminder.exe" [2007-02-16 151552]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 29696]
Empowering Technology Launcher.lnk - c:\acer\Empowering Technology\eAPLauncher.exe [2001-01-10 535336]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=avgrsstx.dll eNetHook.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"UacDisableNotify"=dword:00000001
"InternetSettingsDisableNotify"=dword:00000001
"AutoUpdateDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules]
"{8E4817E9-E503-4517-8F28-DE700D3253E8}"= UDP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
"{DBFE675A-D860-49B3-85A6-AEA7488C43B9}"= TCP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
"{928B9494-FB9F-43C5-80DA-462C7699811C}"= c:\program files\Windows Live\Messenger\livecall.exe:Windows Live Messenger (Phone)
"{A8D406B1-B62D-443F-9C5A-147959873007}"= c:\program files\Windows Live\Messenger\livecall.exe:Windows Live Messenger (Phone)
"{227E8868-5E2F-45F1-B5DF-B0C5B5C25AA4}"= c:\program files\Windows Live\Messenger\livecall.exe:Windows Live Messenger (Phone)
"{89ABC98E-9A3B-4DD9-AA8E-E71DC5F8ABCF}"= c:\program files\Windows Live\Messenger\livecall.exe:Windows Live Messenger (Phone)
"TCP Query User{6C8675B4-C083-42EC-A23D-F137846CD292}c:\\program files\\limewire\\limewire.exe"= UDP:c:\program files\limewire\limewire.exe:LimeWire
"UDP Query User{56CAD0E0-7386-40BE-9040-ACA527685BB3}c:\\program files\\limewire\\limewire.exe"= TCP:c:\program files\limewire\limewire.exe:LimeWire
"TCP Query User{583AF4C2-FB84-4E5A-9EBB-C341EE8F6E00}c:\\users\\jon1990\\program files\\utorrent\\utorrent.exe"= UDP:c:\users\jon1990\program files\utorrent\utorrent.exe:utorrent.exe
"UDP Query User{2C986EB5-2670-4355-86C8-3684AB0E8107}c:\\users\\jon1990\\program files\\utorrent\\utorrent.exe"= TCP:c:\users\jon1990\program files\utorrent\utorrent.exe:utorrent.exe
"{59032274-4F8E-4C8E-B081-C13F863AE3D6}"= c:\program files\Windows Live\Messenger\livecall.exe:Windows Live Messenger (Phone)
"{F7F5C184-E7AB-4179-A8EC-95582A3EAB9D}"= UDP:c:\program files\Kontiki\KService.exe:Delivery Manager Service
"{D6441B85-2BEE-4A8C-9603-F851D520C8B9}"= TCP:c:\program files\Kontiki\KService.exe:Delivery Manager Service
"{2F58DB40-3A5A-4BE7-A96D-60568A5593CE}"= c:\program files\AVG\AVG8\avgemc.exe:avgemc.exe
"{33AAC4DC-805E-480B-BF49-75C558643094}"= c:\program files\AVG\AVG8\avgupd.exe:avgupd.exe
"{DD2025CA-C9FD-4525-B43E-5F60ECBF5F6D}"= UDP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{0FD7C7F7-46CC-409D-9E62-B798CE4F4B60}"= TCP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{06DA669D-A3E5-4734-83EE-A27CA212F0EA}"= UDP:c:\program files\iTunes\iTunes.exe:iTunes
"{5FE4D6EA-621B-4DB3-B2B9-A0566E09FEC2}"= TCP:c:\program files\iTunes\iTunes.exe:iTunes
"TCP Query User{C7EC2655-72A3-4D54-A274-F6888DDFF329}c:\\program files\\secondlife\\slvoice.exe"= UDP:c:\program files\secondlife\slvoice.exe:SLVoice
"UDP Query User{0A597109-EBC2-4997-8D23-D4AB75363279}c:\\program files\\secondlife\\slvoice.exe"= TCP:c:\program files\secondlife\slvoice.exe:SLVoice
"{A4D8061F-1624-46C7-BA32-758162CD3525}"= TCP:6004|c:\program files\Microsoft Office\Office12\outlook.exe:Microsoft Office Outlook

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\RestrictedServices\Static\System]
"DFSR-1"= RPort=5722|UDP:%SystemRoot%\system32\svchost.exe|Svc=DFSR:Allow inbound TCP traffic|

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\StandardProfile\AuthorizedApplications\List]
"c:\\Acer\\Empowering Technology\\eDataSecurity\\eDSfsu.exe"= c:\acer\Empowering Technology\eDataSecurity\eDSfsu.exe:*:Enabled:eDSfsu
"c:\\Acer\\Empowering Technology\\eDataSecurity\\encryption.exe"= c:\acer\Empowering Technology\eDataSecurity\encryption.exe:*:Enabled:encryption
"c:\\Acer\\Empowering Technology\\eDataSecurity\\decryption.exe"= c:\acer\Empowering Technology\eDataSecurity\decryption.exe:*:Enabled:decryption

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\Drivers\avgldx86.sys [2008-08-30 97928]
R1 IDSvix86;Symantec Intrusion Prevention Driver;\??\c:\progra~2\Symantec\DEFINI~1\SymcData\ipsdefs\20081204.003\IDSvix86.sys [2008-12-06 270384]
R3 AvgWfpX;AVG Free8 Firewall Driver x86;c:\windows\system32\Drivers\avgwfpx.sys [2008-08-30 69128]
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\b57nd60x.sys [2001-01-10 179712]
R3 COH_Mon;COH_Mon;\??\c:\windows\system32\Drivers\COH_Mon.sys [2008-01-13 23888]
R3 enecir;ENE CIR Receiver;c:\windows\system32\DRIVERS\enecir.sys [2001-01-10 32256]
R3 SYMNDISV;SYMNDISV;c:\windows\system32\Drivers\SYMNDISV.SYS [2008-06-13 41008]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
bthsvcs REG_MULTI_SZ BthServ

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{e8ed9651-fde9-11dc-91b3-806e6f6e6963}]
\shell\AutoRun\command - E:\CDStart.Exe
\shell\Install\Command - E:\Stub.exe

*Newly Created Service* - COH_MON
*Newly Created Service* - COMHOST
*Newly Created Service* - ERASERUTILDRVI7
*Newly Created Service* - PROCEXP90
.
Contents of the 'Scheduled Tasks' folder

2008-12-06 c:\windows\Tasks\GoogleUpdateTaskUser.job
- c:\users\Jon1990\AppData\Local\Google\Update\GoogleUpdate.exe [2008-09-12 21:01]
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-SetPanel - c:\acer\APanel\APanel.cmd
HKLM-Run-WinService32 - c:\program files\System32\svchost.exe
HKLM-Run-Acer Tour - (no file)
HKLM-Run-eRecoveryService - (no file)


.
------- Supplementary Scan -------
.
uStart Page = hxxp://en.uk.acer.yahoo.com
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mStart Page = hxxp://en.uk.acer.yahoo.com
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://uk.rd.yahoo.com/customize/ycomp/defaults/su/*http://uk.yahoo.com
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
FireFox -: Profile - c:\users\Jon1990\AppData\Roaming\Mozilla\Firefox\Profiles\3pa1vzvi.default\
FF -: plugin - c:\program files\Adobe\Acrobat 7.0\Reader\browser\nppdf32.dll
FF -: plugin - c:\program files\iTunes\Mozilla Plugins\npitunes.dll
FF -: plugin - c:\program files\Yahoo!\common\npyaxmpb.dll
FF -: plugin - c:\users\Jon1990\AppData\Local\Google\Update\1.2.131.27\npGoogleOneClick6.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-06 21:46:33
Windows 6.0.6000 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(760)
c:\windows\system32\avgrsstx.dll
c:\windows\system32\eNetHook.dll

- - - - - - - > 'lsass.exe'(688)
c:\windows\system32\avgrsstx.dll
c:\windows\system32\eNetHook.dll
.
Completion time: 2008-12-06 21:48:41
ComboFix-quarantined-files.txt 2008-12-06 21:48:36

Pre-Run: The system cannot find message text for message number 0x2379 in the message file for Application.
Post-Run: 27,949,641,728 bytes free

205 --- E O F --- 2008-12-01 15:54:33

Looks okay.

• Now open a new notepad file.
  
• Input this into the notepad file:
  

  
  Windows Registry Editor Version 5.00
  
  [-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{e8ed9651-fde9-11dc-91b3-806e6f6e6963}]
  
  

  
  
• Save this as fix.reg, save it to your desktop.
  
• Double click fix.reg to run it.
  
• Select yes to the registry merge prompt.
  

Any problems remaining?

my friend ive done it.
nothings popped up recently?
has it been removed ?>

Hello.
I suspect so.

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.
Updating Java:

• Download the latest version of Java SE Runtime Environment (JRE) 6 Update 11.
  
• Select the first option where it says "Java SE Runtime Environment (JRE) 6 Update 11".
  
• Click the "Download" button to the right.
  
• In the Window that opens, select your platform and language, check the "agree" box, and click Continue.
  
• Click on the link to download Windows Offline Installation and save to your desktop.
  
• Close any programs you may have running - especially your web browser.
  
• Go to Start > Control Panel double-click on Add or Remove Programs and remove all older versions of Java.
  
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  - Examples of older versions in Add or Remove Programs:
  - Java 2 Runtime Environment, SE v1.4.2
  - J2SE Runtime Environment 5.0
  - J2SE Runtime Environment 5.0 Update 2
  
• Click the Remove or Change/Remove button.
  
• Repeat as many times as necessary to remove each Java versions.
  
• Reboot your computer once all Java components are removed.
  
• Then from your desktop double-click on jre-6u11-windows-i586-p.exe that you downloaded to install the newest version.
  

Please make sure the new version of Java is installed before you run JavaRa.

Please download JavaRa from here

• First, unzip it.
  
• Then run JavaRa.
  
• Select English from the drop down menu and press Select.
  
• This will open JavaRa.
  
• Press Remove older versions
  
• Press yes to the prompt.
  
• It will make a log file of what it's removed.
  
• Copy and paste the log back here.
  

SRRY MY friend my net went off im just restarting now

everything is fine now
THANKYOU SO MUCH
you are brilliant!!!

it removed old versions but the log didnt appear oooops

Doesn't matter, don't need to see the log.

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers.

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

Hopefully this should take care of your problems! Good luck.

DONE! THANKYOU SO MUCH
and i use firefox
its because i only had really Windows firewall
my bad
i just brought Norton all in one and that has everything THANKYOU SO MUCH AGAIN!

merry christmas my friend!

Since this issue is resolved, this topic is closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

Everyone else, please open a new topic for your questions.