Help me remove Trojan.Knowedel PLEASE!!!

i think I want to try and run this thing on safe mode. That ok? How do you typically do safe mode? In the bios? I have a custombuilt system

A BIOS is a BIOS.
You can run combofix in safe mode.

it tells my that I dont have the recovery console, which I do I just disabled it. Can I just turn it on and will it detect it in safe mode? I dot want to hook the computer back to the internet with the virus still on

Hello.
Yes, turn the console back on.
If you don't want the infected machine on the net, you will need the console should anything go wrong.

oh well, I just tried to download it from the internet when I was prompted, it told me that it failed out and it began runnign on its own. Hopefully i dont lose everything. Its restarting now, fingers crossed

combo fix restarted my computer and now when I logged in, I have a blue command screen that says combo fix and a little underscore flasshing. what do I do?

now its says please wait and still flashing the underscore

Okay, please wait for it to do it's run.

oh, ok, sorry, its running, did not realize that. Also, quick question, If i reformat this hard drive and reinstall a fresh install of windows xp, will it get rid of it? I just thinking worst case.


Now its preparig the log report.

Yes, a format would get rid of it.
But that is the last option.
We can clean it before we reach format.

that sounds great! much better than doing that. ok, i still have mu blue screen that still says preparing log report, but it also now says do no run any progrms until ComboFix has finished.

How do i know when it is done?

It will open the report when it's done.

ok, I just wanted to let you know that you and the other GP admin are really doing a great thing here. You are helping people out who dont know. I know I really appreciate it and im sure that here have been thousands that you guys have helped and there will be many more. There are just som many people out there out to harm other. I just wanted to tell you tahnk you, and you have good karma coming your way.

Heh, yes, I try my best.

lol.

So its still has the blue screen. How long should it run for?

It sometimes takes along time.
Give it abit longer.

so I need to leave for work unfortunately. Once this has finished, should it be gone? If not, if I come back on the forum here after work will you or somebody else be able to help me?

Hello.
Before you leave.
There maybe an imcomplete log located here:
C:\combofix\combofix.txt

And no, I'm the only one here.

i had not clicked on anything on my computer so that I do not stall the run. I just clicked on my computer and nothing is popping up, seems to be really slow just like last time.

But the computer was really fast as usual in safe mode.

i cant even get my computer to go to the c drive to come up. I think I will just let it run all through my shift?

Okay.
If it's not done when your back, just close it and see if there's a log in the path I posted.

will do. Thank you very much for your help.

Since this issue is resolved, this topic is closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.