I have Backdoor.Tidserv and sinowal Trojan

I got these two things on my computer and every time I open a browser i get the message from windows firewall that i have Sinowal.Trojan and the enable/disable buttons are grey. I also have run norton antivirus and have Backdoor.Tidserv!inf. I need to manually remove it (obviously I don't have a clue how) and I have had my computer randomly reboot once. i am not an expert with a computer by the way.

Here is my Hijack This log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:16:12 PM, on 12/4/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\drivers\svchost.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Norton AntiVirus\Engine\16.1.0.33\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton AntiVirus\Engine\16.1.0.33\ccSvcHst.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\adminadmin\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://us.f812.mail.yahoo.com/ym/login?.rand=1biibqo8oectf
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton AntiVirus\Engine\16.1.0.33\IPSBHO.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [EPSON Stylus C86 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2R1.EXE /P23 "EPSON Stylus C86 Series" /O5 "LPT1:" /M "Stylus C86"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] 1
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SVCHOST.EXE] C:\WINDOWS\system32\drivers\svchost.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1227313964500
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) - http://javadl-esd.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Norton AntiVirus - Symantec Corporation - C:\Program Files\Norton AntiVirus\Engine\16.1.0.33\ccSvcHst.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--
End of file - 5331 bytes

When I said enable/disable I meant keep blocking/ unblock buttons are gray

Hello.

• Open HijackThis
  
• Choose "Do a system scan only"
  
• Check the boxes in front of these lines:
  
  
  O4 - HKCU\..\Run: [SVCHOST.EXE] C:\WINDOWS\system32\drivers\svchost.exe
  
  
  
• Press "Fix Checked"
  
• Close Hijack This.
  

Delete this file in bold:
C:\WINDOWS\system32\drivers\svchost.exe

• Download combofix from here, use the top links - combofix.exe
  
• Double click on ComboFix.exe.
  
• Follow the prompts. NOTE:
  
• ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
  ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***
  
  **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.
  
  
  
• The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.
  
  
  
  
• Allow ComboFix to download the Recovery Console.
  
• Accept the End-User License Agreement.
  
• The Recovery Console will be installed.
  
• You will this next prompt that asks if you want to continue the malware scan, select yes
  
  
  
  
• Allow combofix to run
  
• Post C:\combofix.txt back here.
  
  Note:
  Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
  

After combofix restarted my computer I got the windows firewall popup for the sinowal trojan again and the comand propts kep saying access denied and permission denied. This may be normal bot just letting you know. Here is my log:

ComboFix 08-12-04.05 - adminadmin 2008-12-05 10:00:52.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.501 [GMT -6:00]
Running from: c:\documents and settings\adminadmin\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\TDSSdiemqkan.dll
c:\windows\system32\TDSSnfthwbrp.dat
c:\windows\system32\TDSSxipfvinq.log

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_TDSSSERV.SYS
-------\Service_TDSSserv.sys


((((((((((((((((((((((((( Files Created from 2008-11-05 to 2008-12-05 )))))))))))))))))))))))))))))))
.

2008-11-21 21:59 . 2008-04-13 18:12 221,184 --a------ c:\windows\system32\wmpns.dll
2008-11-21 20:27 . 2008-11-21 20:27 d-------- c:\windows\system32\scripting
2008-11-21 20:27 . 2008-11-21 20:27 d-------- c:\windows\system32\en
2008-11-21 20:27 . 2008-11-21 20:27 d-------- c:\windows\system32\bits
2008-11-21 20:27 . 2008-11-21 20:27 d-------- c:\windows\l2schemas
2008-11-21 19:56 . 2003-02-28 18:26 139,536 --a------ c:\windows\system32\javaee.dll
2008-11-21 19:05 . 2008-09-09 19:14 1,307,648 --------- c:\windows\system32\msxml6.dll
2008-11-21 19:04 . 2008-04-13 18:09 290,816 -----c--- c:\windows\system32\dllcache\l3codeca.acm
2008-11-21 19:03 . 2008-04-13 18:11 650,752 --------- c:\windows\system32\dot3ui.dll
2008-11-21 18:54 . 2008-11-21 18:54 d-------- c:\program files\Symantec
2008-11-21 18:54 . 2008-11-21 19:09 d-------- c:\program files\Common Files\Symantec Shared
2008-11-21 18:54 . 2008-11-21 18:54 124,464 --a------ c:\windows\system32\drivers\SYMEVENT.SYS
2008-11-21 18:54 . 2008-11-21 18:54 60,808 --a------ c:\windows\system32\S32EVNT1.DLL
2008-11-21 18:54 . 2008-11-21 18:53 35,888 -ra------ c:\windows\system32\drivers\SymIM.sys
2008-11-21 18:54 . 2008-11-21 18:54 10,635 --a------ c:\windows\system32\drivers\SYMEVENT.CAT
2008-11-21 18:54 . 2008-11-21 18:54 806 --a------ c:\windows\system32\drivers\SYMEVENT.INF
2008-11-21 18:53 . 2008-11-21 21:58 d-------- c:\windows\system32\drivers\NAV
2008-11-21 18:53 . 2008-11-21 18:53 d-------- c:\program files\Windows Sidebar
2008-11-21 18:53 . 2008-11-21 18:53 d-------- c:\program files\NortonInstaller
2008-11-21 18:53 . 2008-11-21 18:53 d-------- c:\program files\Norton AntiVirus
2008-11-21 18:39 . 2008-09-15 06:12 1,846,400 -----c--- c:\windows\system32\dllcache\win32k.sys
2008-11-21 18:39 . 2008-09-08 04:41 333,824 -----c--- c:\windows\system32\dllcache\srv.sys
2008-11-21 18:39 . 2008-06-13 05:05 272,128 -----c--- c:\windows\system32\dllcache\bthport.sys
2008-11-21 18:39 . 2008-08-14 04:04 138,496 -----c--- c:\windows\system32\dllcache\afd.sys
2008-11-21 18:38 . 2008-08-14 04:11 2,189,184 -----c--- c:\windows\system32\dllcache\ntoskrnl.exe
2008-11-21 18:38 . 2008-08-14 04:09 2,145,280 -----c--- c:\windows\system32\dllcache\ntkrnlmp.exe
2008-11-21 18:38 . 2008-08-14 03:33 2,066,048 -----c--- c:\windows\system32\dllcache\ntkrnlpa.exe
2008-11-21 18:38 . 2008-08-14 03:33 2,023,936 -----c--- c:\windows\system32\dllcache\ntkrpamp.exe
2008-11-21 18:37 . 2008-09-04 11:15 1,106,944 -----c--- c:\windows\system32\dllcache\msxml3.dll
2008-11-21 18:37 . 2008-04-11 13:04 691,712 -----c--- c:\windows\system32\dllcache\inetcomm.dll
2008-11-21 18:37 . 2008-10-24 05:21 455,296 -----c--- c:\windows\system32\dllcache\mrxsmb.sys
2008-11-21 18:37 . 2008-10-15 10:34 337,408 -----c--- c:\windows\system32\dllcache\netapi32.dll
2008-11-21 18:37 . 2008-05-08 08:02 203,136 -----c--- c:\windows\system32\dllcache\rmcast.sys
2008-11-21 18:35 . 2008-10-16 14:06 268,648 --a------ c:\windows\system32\mucltui.dll
2008-11-21 18:35 . 2008-10-16 14:06 27,496 --a------ c:\windows\system32\mucltui.dll.mui
2008-11-21 17:41 . 2008-10-16 14:07 23,576 --a------ c:\windows\system32\wuapi.dll.mui

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-04 17:14 --------- d-----w c:\documents and settings\All Users\Application Data\Google Updater
2008-12-01 16:44 --------- d-----w c:\program files\Microsoft Silverlight
2008-11-22 02:14 --------- d-----w c:\documents and settings\All Users\Application Data\Symantec
2008-11-22 00:54 --------- d-----w c:\documents and settings\All Users\Application Data\Norton
2008-11-22 00:53 --------- d-----w c:\documents and settings\All Users\Application Data\NortonInstaller
2008-11-22 00:32 --------- d-----w c:\documents and settings\All Users\Application Data\MSN6
2008-11-22 00:32 --------- d-----w c:\documents and settings\adminadmin\Application Data\MSN6
2008-11-03 23:04 --------- d-----w c:\program files\Wal-Mart
2008-11-03 23:04 --------- d-----w c:\program files\Common Files\HP
2008-11-03 23:04 --------- d-----w c:\documents and settings\adminadmin\Application Data\Wal-Mart Digital Photo Manager
2008-11-03 23:03 --------- d-----w c:\documents and settings\adminadmin\Application Data\Wal-Mart Digital Photo Viewer
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-16 20:13 202,776 ----a-w c:\windows\system32\wuweb.dll
2008-10-16 20:13 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
2008-10-16 20:12 561,688 ----a-w c:\windows\system32\wuapi.dll
2008-10-16 20:12 323,608 ----a-w c:\windows\system32\wucltui.dll
2008-10-16 20:09 92,696 ----a-w c:\windows\system32\cdm.dll
2008-10-16 20:09 51,224 ----a-w c:\windows\system32\wuauclt.exe
2008-10-16 20:09 43,544 ----a-w c:\windows\system32\wups2.dll
2008-10-16 20:08 34,328 ----a-w c:\windows\system32\wups.dll
2008-10-16 20:06 208,744 ----a-w c:\windows\system32\muweb.dll
2008-10-09 19:27 --------- d-----w c:\program files\Google
2008-09-15 12:12 1,846,400 ----a-w c:\windows\system32\win32k.sys
2008-08-22 16:01 197 -c-ha-w c:\documents and settings\adminadmin\Application Data\hpothb07.dat
2008-08-22 15:54 0 -c-ha-w c:\documents and settings\Default User\hpothb07.dat
2008-08-22 15:54 0 -c-ha-w c:\documents and settings\adminadmin\hpothb07.dat
2008-08-22 15:51 0 -c-ha-w c:\documents and settings\NetworkService\hpothb07.dat
2008-08-22 15:51 0 -c-ha-w c:\documents and settings\LocalService\hpothb07.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Yahoo! Pager"="1" [X]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"vidxhp"="c:\documents and settings\adminadmin\Application Data\Google\ggqjh22510678.exe" [2008-12-04 124416]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BJCFD"="c:\program files\BroadJump\Client Foundation\CFD.exe" [2002-09-10 368706]
"Motive SmartBridge"="c:\progra~1\SBCSEL~1\SMARTB~1\MotiveSB.exe" [2005-08-24 442455]
"EPSON Stylus C86 Series"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_S4I2R1.EXE" [2003-11-25 99840]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"SunJavaUpdateSched"="c:\program files\Java\jre1.5.0_09\bin\jusched.exe" [2006-10-12 49263]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
hp psc 2000 Series.lnk - c:\program files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe [2003-04-09 323646]
hpoddt01.exe.lnk - c:\program files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe [2003-04-09 28672]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"wuauserv"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
"UpdatesDisableNotify"=dword:00000001
"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

R0 SymEFA;Symantec Extended File Attributes;\SystemRoot\\SystemRoot\System32\Drivers\NAV\1001000.021\SYMEFA.SYS []
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\Drivers\NAV\1001000.021\BHDrvx86.sys [2008-11-21 255536]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\Drivers\NAV\1001000.021\ccHPx86.sys [2008-11-21 362544]
R1 IDSxpx86;IDSxpx86;\??\c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\ipsdefs\20081203.001\IDSxpx86.sys [2008-12-04 274808]
R2 Norton AntiVirus;Norton AntiVirus;"c:\program files\Norton AntiVirus\Engine\16.1.0.33\ccSvcHst.exe" /s "Norton AntiVirus" /m "c:\program files\Norton AntiVirus\Engine\16.1.0.33\diMaster.dll" /prefetch:1 []
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;\??\c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-11-21 99376]
S3 SetupNTGLM7X;SetupNTGLM7X;\??\E:\NTGLM7X.sys []
S3 WEBNTACCESS;WEBNTACCESS;\??\c:\windows\system32\NTACCESS.SYS [2008-04-13 17920]
.
Contents of the 'Scheduled Tasks' folder

2008-12-04 c:\windows\Tasks\FRU Task #Hewlett-Packard#hp psc 2170 series#1218388460.job
- c:\program files\Hewlett-Packard\Digital Imaging\Bin\hpqfrucl.exe [2003-04-09 16:56]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://us.f812.mail.yahoo.com/ym/login?.rand=1biibqo8oectf
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uInternet Settings,ProxyOverride = 127.0.0.1
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O16 -: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab
c:\windows\Downloaded Program Files\Microsoft XML Parser for Java.osd
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-05 10:04:25
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Norton AntiVirus]
"ImagePath"="\"c:\program files\Norton AntiVirus\Engine\16.1.0.33\ccSvcHst.exe\" /s \"Norton AntiVirus\" /m \"c:\program files\Norton AntiVirus\Engine\16.1.0.33\diMaster.dll\" /prefetch:1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(2640)
c:\progra~1\SBCSEL~1\SMARTB~1\SBHook.dll
c:\documents and settings\adminadmin\Application Data\Google\dfxvideo.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\WgaTray.exe
c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe
c:\program files\Norton AntiVirus\Engine\16.1.0.33\ccSvcHst.exe
c:\program files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
c:\windows\system32\HPZipm12.exe
c:\program files\Norton AntiVirus\Engine\16.1.0.33\ccSvcHst.exe
c:\program files\Hewlett-Packard\Digital Imaging\bin\hposts08.exe
.
**************************************************************************
.
Completion time: 2008-12-05 10:06:50 - machine was rebooted
ComboFix-quarantined-files.txt 2008-12-05 16:06:42

Pre-Run: 75,040,665,600 bytes free
Post-Run: 75,179,495,424 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn

177 --- E O F --- 2008-12-01 17:15:32

Hello.

Now open a new notepad file.
Input this into the notepad file:

File::
c:\documents and settings\adminadmin\Application Data\Google\ggqjh22510678.exe

Registry::
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"vidxhp"=-

Save this as CFScript.txt, save it to your desktop also.
Then drag and drop CFScript.txt into combofix as seen below:


This will open combofix.exe again, agree to it's terms and allow it to run, it may want to reboot after it's done. Post the resulting log back here.

ComboFix 08-12-04.05 - adminadmin 2008-12-05 10:21:08.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.493 [GMT -6:00]
Running from: c:\documents and settings\adminadmin\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\adminadmin\Desktop\CFscript.txt.txt
* Created a new restore point

FILE ::
c:\documents and settings\adminadmin\Application Data\Google\ggqjh22510678.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\adminadmin\Application Data\Google\ggqjh22510678.exe

.
((((((((((((((((((((((((( Files Created from 2008-11-05 to 2008-12-05 )))))))))))))))))))))))))))))))
.

2008-12-05 10:20 . 2008-12-05 10:20 d--hs---- C:\RECYCLER
2008-12-05 10:20 . 2008-12-05 10:23 d-------- C:\ComboFix
2008-12-05 10:00 . 2008-12-05 10:00 drahs---- C:\cmdcons
2008-12-05 09:58 . 2008-12-05 10:20 d-------- C:\32788R22FWJFW
2008-12-05 09:58 . 2008-12-05 10:21 d-------- C:\Qoobox
2008-12-05 09:58 . 2008-12-05 10:20 d-------- C:\32788R22FWJFW
2008-11-21 21:59 . 2008-04-13 18:12 221,184 --a------ c:\windows\system32\wmpns.dll
2008-11-21 20:27 . 2008-11-21 20:27 d-------- c:\windows\system32\scripting
2008-11-21 20:27 . 2008-11-21 20:27 d-------- c:\windows\system32\en
2008-11-21 20:27 . 2008-11-21 20:27 d-------- c:\windows\system32\bits
2008-11-21 20:27 . 2008-11-21 20:27 d-------- c:\windows\l2schemas
2008-11-21 20:14 . 2008-11-21 20:14 d-------- c:\documents and settings\All Users\Application Data\Symantec
2008-11-21 19:56 . 2003-02-28 18:26 139,536 --a------ c:\windows\system32\javaee.dll
2008-11-21 19:05 . 2008-09-09 19:14 1,307,648 --------- c:\windows\system32\msxml6.dll
2008-11-21 19:04 . 2008-04-13 18:09 290,816 -----c--- c:\windows\system32\dllcache\l3codeca.acm
2008-11-21 19:03 . 2008-04-13 18:11 650,752 --------- c:\windows\system32\dot3ui.dll
2008-11-21 18:54 . 2008-11-21 18:54 d-------- c:\program files\Symantec
2008-11-21 18:54 . 2008-11-21 19:09 d-------- c:\program files\Common Files\Symantec Shared
2008-11-21 18:54 . 2008-11-21 18:54 124,464 --a------ c:\windows\system32\drivers\SYMEVENT.SYS
2008-11-21 18:54 . 2008-11-21 18:54 60,808 --a------ c:\windows\system32\S32EVNT1.DLL
2008-11-21 18:54 . 2008-11-21 18:53 35,888 -ra------ c:\windows\system32\drivers\SymIM.sys
2008-11-21 18:54 . 2008-11-21 18:54 10,635 --a------ c:\windows\system32\drivers\SYMEVENT.CAT
2008-11-21 18:54 . 2008-11-21 18:54 806 --a------ c:\windows\system32\drivers\SYMEVENT.INF
2008-11-21 18:53 . 2008-11-21 21:58 d-------- c:\windows\system32\drivers\NAV
2008-11-21 18:53 . 2008-11-21 18:53 d-------- c:\program files\Windows Sidebar
2008-11-21 18:53 . 2008-11-21 18:53 d-------- c:\program files\NortonInstaller
2008-11-21 18:53 . 2008-11-21 18:53 d-------- c:\program files\Norton AntiVirus
2008-11-21 18:53 . 2008-11-21 18:53 d-------- c:\documents and settings\All Users\Application Data\NortonInstaller
2008-11-21 18:53 . 2008-11-21 18:54 d-------- c:\documents and settings\All Users\Application Data\Norton
2008-11-21 18:39 . 2008-09-15 06:12 1,846,400 -----c--- c:\windows\system32\dllcache\win32k.sys
2008-11-21 18:39 . 2008-09-08 04:41 333,824 -----c--- c:\windows\system32\dllcache\srv.sys
2008-11-21 18:39 . 2008-06-13 05:05 272,128 -----c--- c:\windows\system32\dllcache\bthport.sys
2008-11-21 18:39 . 2008-08-14 04:04 138,496 -----c--- c:\windows\system32\dllcache\afd.sys
2008-11-21 18:38 . 2008-08-14 04:11 2,189,184 -----c--- c:\windows\system32\dllcache\ntoskrnl.exe
2008-11-21 18:38 . 2008-08-14 04:09 2,145,280 -----c--- c:\windows\system32\dllcache\ntkrnlmp.exe
2008-11-21 18:38 . 2008-08-14 03:33 2,066,048 -----c--- c:\windows\system32\dllcache\ntkrnlpa.exe
2008-11-21 18:38 . 2008-08-14 03:33 2,023,936 -----c--- c:\windows\system32\dllcache\ntkrpamp.exe
2008-11-21 18:37 . 2008-09-04 11:15 1,106,944 -----c--- c:\windows\system32\dllcache\msxml3.dll
2008-11-21 18:37 . 2008-04-11 13:04 691,712 -----c--- c:\windows\system32\dllcache\inetcomm.dll
2008-11-21 18:37 . 2008-10-24 05:21 455,296 -----c--- c:\windows\system32\dllcache\mrxsmb.sys
2008-11-21 18:37 . 2008-10-15 10:34 337,408 -----c--- c:\windows\system32\dllcache\netapi32.dll
2008-11-21 18:37 . 2008-05-08 08:02 203,136 -----c--- c:\windows\system32\dllcache\rmcast.sys
2008-11-21 18:35 . 2008-10-16 14:06 268,648 --a------ c:\windows\system32\mucltui.dll
2008-11-21 18:35 . 2008-10-16 14:06 27,496 --a------ c:\windows\system32\mucltui.dll.mui
2008-11-21 18:32 . 2008-11-21 18:32 d-------- c:\documents and settings\All Users\Application Data\MSN6
2008-11-21 18:32 . 2008-11-21 18:32 d-------- c:\documents and settings\adminadmin\Application Data\MSN6
2008-11-21 17:41 . 2008-10-16 14:07 23,576 --a------ c:\windows\system32\wuapi.dll.mui

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-04 17:14 --------- d-----w c:\documents and settings\All Users\Application Data\Google Updater
2008-12-01 16:44 --------- d-----w c:\program files\Microsoft Silverlight
2008-11-03 23:04 --------- d-----w c:\program files\Wal-Mart
2008-11-03 23:04 --------- d-----w c:\program files\Common Files\HP
2008-11-03 23:04 --------- d-----w c:\documents and settings\adminadmin\Application Data\Wal-Mart Digital Photo Manager
2008-11-03 23:03 --------- d-----w c:\documents and settings\adminadmin\Application Data\Wal-Mart Digital Photo Viewer
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-16 20:13 202,776 ----a-w c:\windows\system32\wuweb.dll
2008-10-16 20:13 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
2008-10-16 20:12 561,688 ----a-w c:\windows\system32\wuapi.dll
2008-10-16 20:12 323,608 ----a-w c:\windows\system32\wucltui.dll
2008-10-16 20:09 92,696 ----a-w c:\windows\system32\cdm.dll
2008-10-16 20:09 51,224 ----a-w c:\windows\system32\wuauclt.exe
2008-10-16 20:09 43,544 ----a-w c:\windows\system32\wups2.dll
2008-10-16 20:08 34,328 ----a-w c:\windows\system32\wups.dll
2008-10-16 20:06 208,744 ----a-w c:\windows\system32\muweb.dll
2008-10-09 19:27 --------- d-----w c:\program files\Google
2008-09-15 12:12 1,846,400 ----a-w c:\windows\system32\win32k.sys
2008-08-22 16:01 197 -c-ha-w c:\documents and settings\adminadmin\Application Data\hpothb07.dat
2008-08-22 15:54 0 -c-ha-w c:\documents and settings\Default User\hpothb07.dat
2008-08-22 15:54 0 -c-ha-w c:\documents and settings\adminadmin\hpothb07.dat
2008-08-22 15:51 0 -c-ha-w c:\documents and settings\NetworkService\hpothb07.dat
2008-08-22 15:51 0 -c-ha-w c:\documents and settings\LocalService\hpothb07.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Yahoo! Pager"="1" [X]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BJCFD"="c:\program files\BroadJump\Client Foundation\CFD.exe" [2002-09-10 368706]
"Motive SmartBridge"="c:\progra~1\SBCSEL~1\SMARTB~1\MotiveSB.exe" [2005-08-24 442455]
"EPSON Stylus C86 Series"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_S4I2R1.EXE" [2003-11-25 99840]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"SunJavaUpdateSched"="c:\program files\Java\jre1.5.0_09\bin\jusched.exe" [2006-10-12 49263]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
hp psc 2000 Series.lnk - c:\program files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe [2003-04-09 323646]
hpoddt01.exe.lnk - c:\program files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe [2003-04-09 28672]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"wuauserv"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
"UpdatesDisableNotify"=dword:00000001
"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

R0 SymEFA;Symantec Extended File Attributes;\SystemRoot\\SystemRoot\System32\Drivers\NAV\1001000.021\SYMEFA.SYS []
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\Drivers\NAV\1001000.021\BHDrvx86.sys [2008-11-21 255536]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\Drivers\NAV\1001000.021\ccHPx86.sys [2008-11-21 362544]
R1 IDSxpx86;IDSxpx86;\??\c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\ipsdefs\20081203.001\IDSxpx86.sys [2008-12-04 274808]
R2 Norton AntiVirus;Norton AntiVirus;"c:\program files\Norton AntiVirus\Engine\16.1.0.33\ccSvcHst.exe" /s "Norton AntiVirus" /m "c:\program files\Norton AntiVirus\Engine\16.1.0.33\diMaster.dll" /prefetch:1 []
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;\??\c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-11-21 99376]
S3 SetupNTGLM7X;SetupNTGLM7X;\??\E:\NTGLM7X.sys []
S3 WEBNTACCESS;WEBNTACCESS;\??\c:\windows\system32\NTACCESS.SYS [2008-04-13 17920]
.
Contents of the 'Scheduled Tasks' folder

2008-12-04 c:\windows\Tasks\FRU Task #Hewlett-Packard#hp psc 2170 series#1218388460.job
- c:\program files\Hewlett-Packard\Digital Imaging\Bin\hpqfrucl.exe [2003-04-09 16:56]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://us.f812.mail.yahoo.com/ym/login?.rand=1biibqo8oectf
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uInternet Settings,ProxyOverride = 127.0.0.1
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O16 -: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab
c:\windows\Downloaded Program Files\Microsoft XML Parser for Java.osd
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-05 10:23:28
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\Norton AntiVirus]
"ImagePath"="\"c:\program files\Norton AntiVirus\Engine\16.1.0.33\ccSvcHst.exe\" /s \"Norton AntiVirus\" /m \"c:\program files\Norton AntiVirus\Engine\16.1.0.33\diMaster.dll\" /prefetch:1"
.
Completion time: 2008-12-05 10:25:42
ComboFix-quarantined-files.txt 2008-12-05 16:24:45
ComboFix2.txt 2008-12-05 16:06:52

Pre-Run: 75,118,546,944 bytes free
Post-Run: 75,108,458,496 bytes free

156 --- E O F --- 2008-12-01 17:15:32

Looks good now, what problems remain?

I quit getting the trojan messages and re-ran Norton anti virus and it looks clean! Thanks so much, I though I was screwed. You guys are great. What do you recomend I do to keep myself protected?

Hello.
I will post that at the end, because first we need to get Java updated.

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.
Updating Java:

• Download the latest version of Java SE Runtime Environment (JRE) 6 Update 11.
  
• Select the first option where it says "Java SE Runtime Environment (JRE) 6 Update 11".
  
• Click the "Download" button to the right.
  
• In the Window that opens, select your platform and language, check the "agree" box, and click Continue.
  
• Click on the link to download Windows Offline Installation and save to your desktop.
  
• Close any programs you may have running - especially your web browser.
  
• Go to Start > Control Panel double-click on Add or Remove Programs and remove all older versions of Java.
  
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  - Examples of older versions in Add or Remove Programs:
  - Java 2 Runtime Environment, SE v1.4.2
  - J2SE Runtime Environment 5.0
  - J2SE Runtime Environment 5.0 Update 2
  
• Click the Remove or Change/Remove button.
  
• Repeat as many times as necessary to remove each Java versions.
  
• Reboot your computer once all Java components are removed.
  
• Then from your desktop double-click on jre-6u11-windows-i586-p.exe that you downloaded to install the newest version.
  

Please make sure the new version of Java is installed before you run JavaRa.

Please download JavaRa from here

• First, unzip it.
  
• Then run JavaRa.
  
• Select English from the drop down menu and press Select.
  
• This will open JavaRa.
  
• Press Remove older versions
  
• Press yes to the prompt.
  
• It will make a log file of what it's removed.
  
• Copy and paste the log back here.
  

Done

JavaRa 1.11 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Fri Dec 05 11:36:18 2008

Found and removed: SOFTWARE\Classes\JavaPlugin.150_09

Found and removed: SOFTWARE\Classes\JavaWebStart.isInstalled.1.5.0.0

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0003-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0004-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0005-ABCDEFFEDCBA}

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_02

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_03

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_04

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2.0_01

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0000-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0001-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0001-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0002-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0002-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0003-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0003-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0005-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0005-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0006-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0006-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0007-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0007-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0008-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0008-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0009-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0009-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0010-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0010-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0011-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0011-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0012-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0012-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0014-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0014-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0015-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0015-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0016-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0016-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0017-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0017-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0018-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0018-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0019-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0019-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0020-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0020-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0021-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0021-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0022-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0022-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0023-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0023-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0024-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0024-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0025-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0025-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBB}

------------------------------------

Finished reporting.

Delete this folder:
C:\Qoobox

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.
====

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers.

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

Hopefully this should take care of your problems! Good luck.

Awesome, Thanks!

Since this issue is resolved, this topic is closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.