ispynow help

my girlfriend infected her laptop with Ispynow. she had adawar installed but didn't use it so it's not updated. I've tried to install MBAM and hijackthis, but when i click on the icon to install nothing happens. also, I cannot connect to those websites from her laptop. I downloaded them on a flashdrive from mine and copied them to her laptop. I ran avast and it found something which i deleted, but I still cannot install the programs.

Please help,

Thank you

Hello.
Lets try this.

Please download SilentRunners from here:
http://www.silentrunners.org/Silent%20Runners.zip
Unzip it to the desktop and double-click on it. If you get any kind of warning message about scripts, please choose to allow the script to run. When the scan is finished, a message will pop up and a logfile will have been created on the desktop. Please post the entire contents of this logfile for me to see.

thanks for the help. here is the log file:

"Silent Runners.vbs", revision 58, http://www.silentrunners.org/
Operating System: Windows XP
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"Aim6" = ""C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp" ["AOL LLC"]
"DellSupport" = ""C:\Program Files\DellSupport\DSAgnt.exe" /startup" ["Gteko Ltd."]
"SVCHOST.EXE" = "C:\WINDOWS\system32\drivers\svchost.exe" [null data]
"SpybotSD TeaTimer" = "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" ["Safer Networking Limited"]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"vptray" = "C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe" ["Symantec Corporation"]
"Broadcom Wireless Manager UI" = "C:\WINDOWS\system32\WLTRAY.exe" ["Dell Inc."]
"ATICCC" = ""C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay" [null data]
"IntelZeroConfig" = ""C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"" ["Intel Corporation"]
"IntelWireless" = ""C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless" ["Intel Corporation"]
"SynTPEnh" = "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" ["Synaptics, Inc."]
"SigmatelSysTrayApp" = "stsystra.exe" ["SigmaTel, Inc."]
"SunJavaUpdateSched" = ""C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"" ["Sun Microsystems, Inc."]
"LMPDPSRV" = "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LMPDPSRV.EXE" ["DeviceGuys"]
"QuickTime Task" = ""C:\Program Files\QuickTime\QTTask.exe" -atboottime" ["Apple Inc."]
"iTunesHelper" = ""C:\Program Files\iTunes\iTunesHelper.exe"" ["Apple Inc."]
"Adobe Reader Speed Launcher" = ""C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"" ["Adobe Systems Incorporated"]
"Adobe Acrobat Speed Launcher" = ""C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"" ["Adobe Systems Incorporated"]
"(Default)" = "(empty string)" [file not found]
"Acrobat Assistant 8.0" = ""C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"" ["Adobe Systems Inc."]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{00C6482D-C502-44C8-8409-FCE54AD9C208}\(Default) = (no title provided)
-> {HKLM...CLSID} = "SnagIt Toolbar Loader"
\InProcServer32\(Default) = "C:\Program Files\TechSmith\SnagIt 9\SnagItBHO.dll" ["TechSmith Corporation"]
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Adobe PDF Reader Link Helper"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]
{18DF081C-E8AD-4283-A596-FA578C2EBDC3}\(Default) = "AcroIEHelperStub"
-> {HKLM...CLSID} = "Adobe PDF Link Helper"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll" ["Adobe Systems Incorporated"]
{53707962-6F74-2D53-2644-206D7942484F}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Spybot-S&D IE Protection"
\InProcServer32\(Default) = "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll" ["Safer Networking Limited"]
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\(Default) = (no title provided)
-> {HKLM...CLSID} = "SSVHelper Class"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll" ["Sun Microsystems, Inc."]
{AE7CD045-E861-484f-8273-0445EE161910}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Adobe PDF Conversion Toolbar Helper"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll" ["Adobe Systems Incorporated"]
{F4971EE7-DAA0-4053-9964-665D8EE6A077}\(Default) = "SmartSelect"
-> {HKLM...CLSID} = "SmartSelect Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll" ["Adobe Systems Incorporated"]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {HKLM...CLSID} = "Display Panning CPL Extension"
\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {HKLM...CLSID} = "HyperTerminal Icon Ext"
\InProcServer32\(Default) = "C:\WINDOWS\system32\hticons.dll" ["Hilgraeve, Inc."]
"{BDA77241-42F6-11d0-85E2-00AA001FE28C}" = "LDVP Shell Extensions"
-> {HKLM...CLSID} = "VpshellEx Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll" ["Symantec Corporation"]
"{5E2121EE-0300-11D4-8D3B-444553540000}" = "Catalyst Context Menu extension"
-> {HKLM...CLSID} = "SimpleShlExt Class"
\InProcServer32\(Default) = "C:\Program Files\ATI Technologies\ATI.ACE\atiacmxx.dll" [empty string]
"{2F603045-309F-11CF-9774-0020AFD0CFF6}" = "Synaptics Control Panel"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Synaptics\SynTP\SynTPCpl.dll" ["Synaptics, Inc."]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Outlook Custom Icon Handler"
-> {HKLM...CLSID} = "Outlook File Icon Extension"
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\msohev.dll" [MS]
"{45994ec6-2fe3-11d4-aace-00c04f9908b1}" = "Lexmark X125"
-> {HKLM...CLSID} = "Lexmark X125"
\InProcServer32\(Default) = "C:\WINDOWS\system32\LMBGShEx.dll" ["DeviceGuys"]
"{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}" = "iTunes"
-> {HKLM...CLSID} = "iTunes"
\InProcServer32\(Default) = "C:\Program Files\iTunes\iTunesMiniPlayer.dll" ["Apple Inc."]
"{8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3}" = "SnagIt"
-> {HKLM...CLSID} = "SnagIt"
\InProcServer32\(Default) = "C:\Program Files\TechSmith\SnagIt 9\SnagItIEAddin.dll" ["TechSmith Corporation"]
"{CF74B903-3389-469c-B3B6-0204D204FCBD}" = "SnagIt Shell Extension"
-> {HKLM...CLSID} = "SnagItShellExt Class"
\InProcServer32\(Default) = "C:\Program Files\TechSmith\SnagIt 9\SnagItShellExt.dll" ["TechSmith Corporation"]
"{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
"{D25B2CAB-8A9A-4517-A9B2-CB5F68A5A802}" = "Adobe.Acrobat.ContextMenu"
-> {HKLM...CLSID} = "Acrobat Elements Context Menu"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 9.0\Acrobat Elements\ContextMenu.dll" ["Adobe Systems Inc."]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\
"WPDShServiceObj" = "{AAA288BA-9A4C-45B0-95D7-94D524869DB5}"
-> {HKLM...CLSID} = "WPDShServiceObj Class"
\InProcServer32\(Default) = "C:\WINDOWS\system32\WPDShServiceObj.dll" [MS]

HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\
<> "BootExecute" = "lsdelete" [null data]

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
<> AtiExtEvent\DLLName = "Ati2evxx.dll" ["ATI Technologies Inc."]
<> dimsntfy\DLLName = "C:\WINDOWS\System32\dimsntfy.dll" [MS]
<> NavLogon\DLLName = "C:\WINDOWS\system32\NavLogon.dll" [null data]

HKLM\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\
{F9DB5320-233E-11D1-9F84-707F02C10627}\(Default) = "PDF Column Info"
-> {HKLM...CLSID} = "PDF Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\PDFShell.dll" ["Adobe Systems, Inc."]

HKLM\SOFTWARE\Classes\*\shellex\ContextMenuHandlers\
Adobe.Acrobat.ContextMenu\(Default) = "{D25B2CAB-8A9A-4517-A9B2-CB5F68A5A802}"
-> {HKLM...CLSID} = "Acrobat Elements Context Menu"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 9.0\Acrobat Elements\ContextMenu.dll" ["Adobe Systems Inc."]
LDVPMenu\(Default) = "{BDA77241-42F6-11d0-85E2-00AA001FE28C}"
-> {HKLM...CLSID} = "VpshellEx Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll" ["Symantec Corporation"]
SnagItMainShellExt\(Default) = "{CF74B903-3389-469c-B3B6-0204D204FCBD}"
-> {HKLM...CLSID} = "SnagItShellExt Class"
\InProcServer32\(Default) = "C:\Program Files\TechSmith\SnagIt 9\SnagItShellExt.dll" ["TechSmith Corporation"]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]

HKLM\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\
SnagItMainShellExt\(Default) = "{CF74B903-3389-469c-B3B6-0204D204FCBD}"
-> {HKLM...CLSID} = "SnagItShellExt Class"
\InProcServer32\(Default) = "C:\Program Files\TechSmith\SnagIt 9\SnagItShellExt.dll" ["TechSmith Corporation"]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]

HKLM\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\
Adobe.Acrobat.ContextMenu\(Default) = "{D25B2CAB-8A9A-4517-A9B2-CB5F68A5A802}"
-> {HKLM...CLSID} = "Acrobat Elements Context Menu"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 9.0\Acrobat Elements\ContextMenu.dll" ["Adobe Systems Inc."]
LDVPMenu\(Default) = "{BDA77241-42F6-11d0-85E2-00AA001FE28C}"
-> {HKLM...CLSID} = "VpshellEx Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll" ["Symantec Corporation"]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]

the rest of it:

Group Policies {GPedit.msc branch and setting}:
-----------------------------------------------

Note: detected settings may not have any effect.

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\

"shutdownwithoutlogon" = (REG_DWORD) dword:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
Shutdown: Allow system to be shut down without having to log on}

"undockwithoutlogon" = (REG_DWORD) dword:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
Devices: Allow undock without having to log on}


Active Desktop and Wallpaper:
-----------------------------

Active Desktop may be disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

Displayed if Active Desktop enabled and wallpaper not set by Group Policy:
HKCU\Software\Microsoft\Internet Explorer\Desktop\General\
"Wallpaper" = "C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"

Displayed if Active Desktop disabled and wallpaper not set by Group Policy:
HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\C\Application Data\Mozilla\Firefox\Desktop Background.bmp"


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\system32\ssstars.scr" [MS]


Windows Portable Device AutoPlay Handlers
-----------------------------------------

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\AutoplayHandlers\Handlers\

iTunesBurnCDOnArrival\
"Provider" = "iTunes"
"InvokeProgID" = "iTunes.BurnCD"
"InvokeVerb" = "burn"
HKLM\SOFTWARE\Classes\iTunes.BurnCD\shell\burn\command\(Default) = ""C:\Program Files\iTunes\iTunes.exe" /AutoPlayBurn "%L"" ["Apple Inc."]

iTunesImportSongsOnArrival\
"Provider" = "iTunes"
"InvokeProgID" = "iTunes.ImportSongsOnCD"
"InvokeVerb" = "import"
HKLM\SOFTWARE\Classes\iTunes.ImportSongsOnCD\shell\import\command\(Default) = ""C:\Program Files\iTunes\iTunes.exe" /AutoPlayImportSongs "%L"" ["Apple Inc."]

iTunesPlaySongsOnArrival\
"Provider" = "iTunes"
"InvokeProgID" = "iTunes.PlaySongsOnCD"
"InvokeVerb" = "play"
HKLM\SOFTWARE\Classes\iTunes.PlaySongsOnCD\shell\play\command\(Default) = ""C:\Program Files\iTunes\iTunes.exe" /playCD "%L"" ["Apple Inc."]

iTunesShowSongsOnArrival\
"Provider" = "iTunes"
"InvokeProgID" = "iTunes.ShowSongsOnCD"
"InvokeVerb" = "showsongs"
HKLM\SOFTWARE\Classes\iTunes.ShowSongsOnCD\shell\showsongs\command\(Default) = ""C:\Program Files\iTunes\iTunes.exe" /AutoPlayShowSongs "%L"" ["Apple Inc."]

MSWPDShellNamespaceHandler\
"Provider" = "@%SystemRoot%\System32\WPDShextRes.dll,-501"
"CLSID" = "{A55803CC-4D53-404c-8557-FD63DBA95D24}"
"InitCmdLine" = " "
-> {HKLM...CLSID} = "WPDShextAutoplay"
\LocalServer32\(Default) = "C:\WINDOWS\system32\WPDShextAutoplay.exe" [MS]


Startup items in "C" & "All Users" startup folders:
---------------------------------------------------

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Lexmark X125 Settings Utility" -> shortcut to: "C:\Program Files\Lexmark X125\LEX125SU.exe" ["Lexmark International"]
"Microsoft Office" -> shortcut to: "C:\Program Files\Microsoft Office\Office10\OSA.EXE -b -l" [MS]
"SnagIt 9" -> shortcut to: "C:\Program Files\TechSmith\SnagIt 9\SnagIt32.exe" ["TechSmith Corporation"]


Enabled Scheduled Tasks:
------------------------

"AppleSoftwareUpdate" -> launches: "C:\Program Files\Apple Software Update\SoftwareUpdate.exe -task" ["Apple Inc."]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\SYSTEM\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\SYSTEM\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 17
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{32099AAC-C132-4136-9E9A-4E364A424E17}"
-> {HKLM...CLSID} = "DAEMON Tools Toolbar"
\InProcServer32\(Default) = "C:\Program Files\DAEMON Tools Toolbar\DTToolbar.dll" [null data]
"{47833539-D0C5-4125-9FA8-0819E2EAAC93}"
-> {HKLM...CLSID} = "Adobe PDF"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll" ["Adobe Systems Incorporated"]

HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar\
"{8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3}" = (no title provided)
-> {HKLM...CLSID} = "SnagIt"
\InProcServer32\(Default) = "C:\Program Files\TechSmith\SnagIt 9\SnagItIEAddin.dll" ["TechSmith Corporation"]
"{32099AAC-C132-4136-9E9A-4E364A424E17}" = (no title provided)
-> {HKLM...CLSID} = "DAEMON Tools Toolbar"
\InProcServer32\(Default) = "C:\Program Files\DAEMON Tools Toolbar\DTToolbar.dll" [null data]
"{47833539-D0C5-4125-9FA8-0819E2EAAC93}" = (no title provided)
-> {HKLM...CLSID} = "Adobe PDF"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll" ["Adobe Systems Incorporated"]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBC}"
-> {HKCU...CLSID} = "Java Plug-in 1.6.0_03"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll" ["Sun Microsystems, Inc."]
-> {HKLM...CLSID} = "Java Plug-in 1.6.0_03"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.6.0_03\bin\npjpi160_03.dll" ["Sun Microsystems, Inc."]

{B7FE5D70-9AA2-40F1-9C6B-12A255F085E1}\
"ButtonText" = "PartyPoker.com"
"MenuText" = "PartyPoker.com"
"Exec" = "C:\Program Files\PartyGaming\PartyPoker\RunApp.exe" [empty string]

{DFB852A3-47F8-48C4-A200-58CAB36FD2A2}\
"MenuText" = "Spybot - Search && Destroy Configuration"
"CLSIDExtension" = "{53707962-6F74-2D53-2644-206D7942484F}"
-> {HKLM...CLSID} = "Spybot-S&D IE Protection"
\InProcServer32\(Default) = "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll" ["Safer Networking Limited"]

{E2E2DD38-D088-4134-82B7-F2BA38496583}\
"MenuText" = "@xpsp3res.dll,-20001"
"Exec" = "%windir%\Network Diagnostic\xpnetdiag.exe" [MS]

{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

Apple Mobile Device, Apple Mobile Device, ""C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe"" ["Apple, Inc."]
Ati HotKey Poller, Ati HotKey Poller, "C:\WINDOWS\system32\Ati2evxx.exe" ["ATI Technologies Inc."]
DefWatch, DefWatch, ""C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe"" ["Symantec Corporation"]
Dell Wireless WLAN Tray Service, wltrysvc, "C:\WINDOWS\System32\WLTRYSVC.EXE C:\WINDOWS\System32\bcmwltry.exe" [null data]
Intel(R) PROSet/Wireless Event Log, EvtEng, "C:\Program Files\Intel\Wireless\Bin\EvtEng.exe" ["Intel Corporation"]
Intel(R) PROSet/Wireless Registry Service, RegSrvc, "C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe" ["Intel Corporation"]
Intel(R) PROSet/Wireless Service, S24EventMonitor, "C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe" ["Intel Corporation "]
Intel(R) PROSet/Wireless SSO Service, WLANKEEPER, "C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe" ["Intel(R) Corporation"]
iPod Service, iPod Service, ""C:\Program Files\iPod\bin\iPodService.exe"" ["Apple Inc."]
Lavasoft Ad-Aware Service, aawservice, ""C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe"" ["Lavasoft"]
Symantec AntiVirus Client, Norton AntiVirus Server, ""C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe"" ["Symantec Corporation"]


Print Monitors:
---------------

HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors\
Adobe PDF Port Monitor\Driver = "AdobePDF.dll" ["Adobe Systems Inc"]
Lexmark X125 Language Monitor\Driver = "LMPDPMON.DLL" ["DeviceGuys"]


---------- (launch time: 2008-11-30 16:43:51)
<>: Suspicious data at a malware launch point.

+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
DLL launch points, use the -supp parameter or answer "No" at the
first message box and "Yes" at the second message box.
---------- (total run time: 40 seconds, including 18 seconds for message boxes)

Hello.

I notice that you have Spybot's TeaTimer running. While this is normally a wonderful tool to protect against hijackers, it can also interfere with HijackThis fixes. So please disable TeaTimer by doing the following:
1) Run Spybot-S&D
2) Go to the Mode menu, and make sure "Advanced Mode" is selected
3) On the left hand side, choose Tools -> Resident
4) Uncheck "Resident TeaTimer" and OK any prompts
You can reenable TeaTimer once your system is clean.

Please make sure Teatimer is disable before we do this, otherwise this fix will fail.

• Now open a new notepad file.
  
• Input this into the notepad file:
  

  
  Windows Registry Editor Version 5.00
  
  [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
  "SVCHOST.EXE"=-
  
  

  
  
• Save this as fix.reg, save it to your desktop.
  
• Double click fix.reg to run it.
  
• Select yes to the registry merge prompt.
  

Delete this file in bold:
C:\WINDOWS\system32\drivers\svchost.exe <== delete only in the drivers folder.

Please try running CF again.

I cannot delete svchost.exe, it says it is in use.

what did you mean by running CF again?

Mistake, forgot I hadn't posted that just yet.

• Download combofix from here, use the top links - combofix.exe
  
• Double click on ComboFix.exe.
  
• Follow the prompts. NOTE:
  
• ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
  ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***
  
  **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.
  
  
  
• The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.
  
  
  
  
• Allow ComboFix to download the Recovery Console.
  
• Accept the End-User License Agreement.
  
• The Recovery Console will be installed.
  
• You will this next prompt that asks if you want to continue the malware scan, select yes
  
  
  
  
• Allow combofix to run
  
• Post C:\combofix.txt back here.
  
  Note:
  Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
  

should I run the fix even though i cannot delete the svchost.exe

Yes, combofix will delete it for us.

the fix will not open just like the other installers. i double click and nothing happen

Hello.
There maybe something deeper going on.

1. Please download The Avenger by Swandog46 to your Desktop
Link: HERE.

• Click on Avenger.zip to open the file
  
• Extract avenger.exe to your desktop
  

2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Files to delete:
C:\WINDOWS\system32\drivers\svchost.exe

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Now, start The Avenger program by clicking on its icon on your desktop.

• Under "Input script here:", paste in the script from the quote box above.
  
• Leave the ticked box "Scan for rootkit" ticked.
  
• Don't tick the box below.
  
• Now click on the Execute to begin execution of the script.
  
• Answer "Yes" twice when prompted.
  
  The Avenger will automatically do the following:
  
  
• It will Restart your computer.
  
• On reboot, it will briefly open a black command window on your desktop, this is normal.
  
• After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  
• The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
  

5. Please copy/paste the content of c:\avenger.txt into your reply.

ok i ran it and it said it worked

Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.

Hidden driver "TDSSserv.sys" found!
ImagePath: \systemroot\system32\drivers\TDSSpaxt.sys
Start Type: 1 (System)

Rootkit scan completed.

File "C:\WINDOWS\system32\drivers\svchost.exe" deleted successfully.

Completed script processing.

*******************

Finished! Terminate.


now do I run the fix?

No, the rootkit is still running and active, we need to kill it first.

2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Drivers to disable:
TDSSserv.sys

Drivers to delete:
TDSSserv.sys

Files to delete:
C:\windows\system32\drivers\TDSSpaxt.sys

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Now, start The Avenger program by clicking on its icon on your desktop.

• Under "Input script here:", paste in the script from the quote box above.
  
• Leave the ticked box "Scan for rootkit" ticked.
  
• Don't tick the box below.
  
• Now click on the Execute to begin execution of the script.
  
• Answer "Yes" twice when prompted.
  
  The Avenger will automatically do the following:
  
  
• It will Restart your computer.
  
• On reboot, it will briefly open a black command window on your desktop, this is normal.
  
• After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  
• The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
  

5. Please copy/paste the content of c:\avenger.txt into your reply along with a fresh HJT log.

ok ran it all and it let me install hijackthis. good work so far

here is the avenger.txt:

Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.

Hidden driver "TDSSserv.sys" found!
ImagePath: \systemroot\system32\drivers\TDSSpaxt.sys
Start Type: 4 (Disabled)

Rootkit scan completed.

Driver "TDSSserv.sys" disabled successfully.
Driver "TDSSserv.sys" deleted successfully.
File "C:\windows\system32\drivers\TDSSpaxt.sys" deleted successfully.

Completed script processing.

*******************

Finished! Terminate.

hijack log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:43:07 PM, on 11/30/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LMPDPSRV.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Lexmark X125\LEX125SU.exe
C:\Program Files\TechSmith\SnagIt 9\SnagIt32.exe
C:\WINDOWS\system32\LMPDPUI.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\TechSmith\SnagIt 9\TSCHelp.exe
C:\Program Files\TechSmith\SnagIt 9\SnagPriv.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\TechSmith\SnagIt 9\snagiteditor.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 9\SnagItBHO.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 9\SnagItIEAddin.dll
O3 - Toolbar: DAEMON Tools Toolbar - {32099AAC-C132-4136-9E9A-4E364A424E17} - C:\Program Files\DAEMON Tools Toolbar\DTToolbar.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [LMPDPSRV] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LMPDPSRV.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - Global Startup: Lexmark X125 Settings Utility.lnk = C:\Program Files\Lexmark X125\LEX125SU.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SnagIt 9.lnk = C:\Program Files\TechSmith\SnagIt 9\SnagIt32.exe
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - AppInit_DLLs: acaptuser32.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Program Files\Ares\chatServer.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 9249 bytes

Hello.
The rootkit is gone now, please try combofix.

combo fix ran. here is the log

ComboFix 08-11-30.01 - C 2008-11-30 18:50:29.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.504 [GMT -5:00]
Running from: c:\documents and settings\C\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\TDSScfum.dll
c:\windows\system32\TDSSfxmp.dll
c:\windows\system32\TDSSosvd.dat
c:\windows\system32\TDSStkdv.log

Infected copy of c:\windows\system32\winlogon.exe was found and disinfected
Restored copy from - c:\windows\system32\dllcache\winlogon.exe

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_TDSSSERV.SYS


((((((((((((((((((((((((( Files Created from 2008-10-28 to 2008-11-30 )))))))))))))))))))))))))))))))
.

2008-11-30 18:42 . 2008-11-30 18:42 d-------- c:\program files\Trend Micro
2008-11-30 14:08 . 2007-09-01 17:13 d-------- c:\documents and settings\Administrator\Application Data\Intel
2008-11-30 14:08 . 2008-11-30 14:08 d-------- c:\documents and settings\Administrator
2008-11-30 14:03 . 2008-11-30 14:03 d-------- C:\spoolerlogs
2008-11-30 13:43 . 2008-11-30 17:13 d-------- c:\program files\Spybot - Search & Destroy
2008-11-30 13:43 . 2008-11-30 17:13 d-------- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-11-29 23:30 . 2008-11-29 23:30 59,904 --a------ c:\windows\system32\drivers\TDSSpqlt.sys
2008-11-29 23:30 . 2008-11-29 23:30 27,136 --a------ c:\windows\system32\TDSSoiqt.dll
2008-11-14 12:58 . 2008-11-14 12:58 d-------- c:\documents and settings\All Users\Application Data\FLEXnet
2008-11-14 12:55 . 2008-11-14 12:55 d-------- c:\program files\Common Files\Macrovision Shared
2008-11-14 12:55 . 2008-04-07 05:38 45,392 -ra------ c:\windows\system32\AdobePDF.dll
2008-11-14 12:55 . 2008-04-07 05:38 22,872 -ra------ c:\windows\system32\AdobePDFUI.dll
2008-11-14 12:45 . 2008-11-14 12:45 d-------- c:\program files\DAEMON Tools Toolbar
2008-11-14 12:45 . 2008-11-14 12:45 d-------- c:\program files\DAEMON Tools Lite
2008-11-14 12:30 . 2008-11-14 12:30 717,296 --a------ c:\windows\system32\drivers\sptd.sys
2008-11-14 12:29 . 2008-11-14 12:29 d-------- c:\documents and settings\C\Application Data\DAEMON Tools
2008-11-12 10:29 . 2008-09-04 12:15 1,106,944 -----c--- c:\windows\system32\dllcache\msxml3.dll
2008-11-12 10:29 . 2008-10-24 06:21 455,296 -----c--- c:\windows\system32\dllcache\mrxsmb.sys
2008-10-24 08:18 . 2008-10-15 11:34 337,408 -----c--- c:\windows\system32\dllcache\netapi32.dll
2008-10-14 13:53 . 2008-08-14 05:11 2,189,184 -----c--- c:\windows\system32\dllcache\ntoskrnl.exe
2008-10-14 13:53 . 2008-08-14 05:09 2,145,280 -----c--- c:\windows\system32\dllcache\ntkrnlmp.exe
2008-10-14 13:53 . 2008-08-14 04:33 2,023,936 -----c--- c:\windows\system32\dllcache\ntkrpamp.exe
2008-10-14 13:53 . 2008-09-15 07:12 1,846,400 -----c--- c:\windows\system32\dllcache\win32k.sys
2008-10-14 13:53 . 2008-09-08 05:41 333,824 -----c--- c:\windows\system32\dllcache\srv.sys
2008-10-14 13:52 . 2008-08-14 04:33 2,066,048 -----c--- c:\windows\system32\dllcache\ntkrnlpa.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-11-30 20:00 --------- d-----w c:\documents and settings\All Users\Application Data\Viewpoint
2008-11-14 17:55 --------- d-----w c:\program files\Common Files\Adobe
2008-11-14 17:26 --------- d-----w c:\documents and settings\C\Application Data\uTorrent
2008-11-04 15:49 --------- d-----w c:\program files\Lavasoft
2008-11-04 15:48 --------- d-----w c:\program files\Common Files\Wise Installation Wizard
2008-11-04 15:46 --------- d-----w c:\documents and settings\All Users\Application Data\Lavasoft
2008-10-26 22:46 --------- d-----w c:\program files\Microsoft Silverlight
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-21 13:18 --------- d-----w c:\program files\Apple Software Update
2008-10-05 15:15 17,536 ----a-w c:\documents and settings\C\Application Data\GDIPFONTCACHEV1.DAT
2002-01-18 11:52 3,932 ------w c:\documents and settings\C\Application Data\LMLayout.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Aim6"="c:\program files\AIM6\aim6.exe" [2007-04-27 50736]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"vptray"="c:\progra~1\SYMANT~1\SYMANT~1\vptray.exe" [2002-07-30 77824]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-03-16 1392640]
"ATICCC"="c:\program files\ATI Technologies\ATI.ACE\cli.exe" [2006-01-02 45056]
"IntelZeroConfig"="c:\program files\Intel\Wireless\bin\ZCfgSvc.exe" [2007-07-25 823296]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2007-07-25 974848]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-08 761947]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 132496]
"LMPDPSRV"="c:\windows\System32\spool\DRIVERS\W32X86\3\LMPDPSRV.EXE" [2002-07-11 45056]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2007-06-29 286720]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2007-09-26 267064]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"Adobe Acrobat Speed Launcher"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2008-06-12 37232]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2008-06-11 640376]
"SigmatelSysTrayApp"="stsystra.exe" [2006-03-24 c:\windows\stsystra.exe]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Lexmark X125 Settings Utility.lnk - c:\program files\Lexmark X125\LEX125SU.exe [2007-09-26 1810432]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-02-13 83360]
SnagIt 9.lnk - c:\program files\TechSmith\SnagIt 9\SnagIt32.exe [2008-05-15 6822728]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=acaptuser32.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Ares\\Ares.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\LMpdpsrv.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Documents and Settings\\C\\Desktop\\utorrent.exe"=

S0 snuz;snuz;c:\windows\system32\drivers\ukoltlf.sys []
S1 lusbaudio;Logitech USB Microphone;c:\windows\system32\drivers\OVSound2.sys [2007-09-14 25216]
S3 aswArKrn;aswArKrn;\??\c:\docume~1\C\LOCALS~1\Temp\aswArKrn.sys []
S3 QCEmerald;Logitech QuickCam Web;c:\windows\system32\DRIVERS\OVCE.sys [2007-09-14 31872]
.
Contents of the 'Scheduled Tasks' folder

2008-10-20 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - (no file)


.
------- Supplementary Scan -------
.
FireFox -: Profile - c:\documents and settings\C\Application Data\Mozilla\Firefox\Profiles\4knowa66.default\
FireFox -: prefs.js - STARTUP.HOMEPAGE - www.msn.com
FF -: plugin - c:\program files\iTunes\Mozilla Plugins\npitunes.dll
FF -: plugin - c:\program files\Microsoft Silverlight\2.0.31005.0\npctrl.dll
FF -: plugin - c:\program files\Mozilla Firefox\plugins\NPTURNMED.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-11-30 18:53:09
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(860)
c:\windows\system32\Ati2evxx.dll
c:\windows\System32\BCMLogon.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\ati2evxx.exe
c:\program files\Intel\Wireless\Bin\S24EvMon.exe
c:\windows\system32\WLTRYSVC.EXE
c:\windows\system32\BCMWLTRY.EXE
c:\program files\Lavasoft\Ad-Aware\aawservice.exe
c:\windows\system32\ati2evxx.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
c:\program files\Intel\Wireless\Bin\EvtEng.exe
c:\program files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\program files\Intel\Wireless\Bin\WLKEEPER.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\LMPDPUI.exe
c:\program files\AIM6\aolsoftware.exe
c:\program files\Intel\Wireless\Bin\Dot1XCfg.exe
c:\program files\TechSmith\SnagIt 9\TscHelp.exe
c:\program files\TechSmith\SnagIt 9\SnagPriv.exe
c:\program files\TechSmith\SnagIt 9\SnagItEditor.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2008-11-30 18:56:10 - machine was rebooted
ComboFix-quarantined-files.txt 2008-11-30 23:56:04

Pre-Run: 65,095,024,640 bytes free
Post-Run: 65,085,968,384 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect

170 --- E O F --- 2008-11-14 17:42:02

Now open a new notepad file.
Input this into the notepad file:

Driver::
snuz
aswArKrn

File::
c:\windows\system32\drivers\TDSSpqlt.sys
c:\windows\system32\TDSSoiqt.dll

Folder::
c:\documents and settings\All Users\Application Data\Viewpoint

Save this as CFScript.txt, save it to your desktop also.
Then drag and drop CFScript.txt into combofix as seen below:


This will open combofix.exe again, agree to it's terms and allow it to run, it may want to reboot after it's done. Post the resulting log back here.

done and done. Log below:

ComboFix 08-11-30.01 - C 2008-11-30 19:23:01.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.529 [GMT -5:00]
Running from: c:\documents and settings\C\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\C\Desktop\CFscript.txt
* Created a new restore point

FILE ::
c:\windows\system32\drivers\TDSSpqlt.sys
c:\windows\system32\TDSSoiqt.dll
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\Viewpoint
c:\windows\system32\drivers\TDSSpqlt.sys
c:\windows\system32\TDSSoiqt.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_ASWARKRN
-------\Service_aswArKrn
-------\Service_snuz


((((((((((((((((((((((((( Files Created from 2008-11-01 to 2008-12-01 )))))))))))))))))))))))))))))))
.

2008-11-30 19:13 . 2008-11-30 19:13 d-------- c:\documents and settings\C\Application Data\Malwarebytes
2008-11-30 19:12 . 2008-11-30 19:12 d-------- c:\program files\Malwarebytes' Anti-Malware
2008-11-30 19:12 . 2008-11-30 19:12 d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2008-11-30 19:12 . 2008-10-22 16:10 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2008-11-30 19:12 . 2008-10-22 16:10 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2008-11-30 18:42 . 2008-11-30 18:42 d-------- c:\program files\Trend Micro
2008-11-30 14:08 . 2007-09-01 17:13 d-------- c:\documents and settings\Administrator\Application Data\Intel
2008-11-30 14:08 . 2008-11-30 14:08 d-------- c:\documents and settings\Administrator
2008-11-30 14:03 . 2008-11-30 14:03 d-------- C:\spoolerlogs
2008-11-30 13:43 . 2008-11-30 17:13 d-------- c:\program files\Spybot - Search & Destroy
2008-11-30 13:43 . 2008-11-30 17:13 d-------- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-11-14 12:58 . 2008-11-14 12:58 d-------- c:\documents and settings\All Users\Application Data\FLEXnet
2008-11-14 12:55 . 2008-11-14 12:55 d-------- c:\program files\Common Files\Macrovision Shared
2008-11-14 12:55 . 2008-04-07 05:38 45,392 -ra------ c:\windows\system32\AdobePDF.dll
2008-11-14 12:55 . 2008-04-07 05:38 22,872 -ra------ c:\windows\system32\AdobePDFUI.dll
2008-11-14 12:45 . 2008-11-14 12:45 d-------- c:\program files\DAEMON Tools Toolbar
2008-11-14 12:45 . 2008-11-14 12:45 d-------- c:\program files\DAEMON Tools Lite
2008-11-14 12:30 . 2008-11-14 12:30 717,296 --a------ c:\windows\system32\drivers\sptd.sys
2008-11-14 12:29 . 2008-11-14 12:29 d-------- c:\documents and settings\C\Application Data\DAEMON Tools
2008-11-12 10:29 . 2008-09-04 12:15 1,106,944 -----c--- c:\windows\system32\dllcache\msxml3.dll
2008-11-12 10:29 . 2008-10-24 06:21 455,296 -----c--- c:\windows\system32\dllcache\mrxsmb.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-11-30 23:51 507,904 ----a-w c:\windows\system32\winlogon.exe
2008-11-30 04:30 295,424 ----a-w c:\windows\system32\termsrv.dll
2008-11-14 17:55 --------- d-----w c:\program files\Common Files\Adobe
2008-11-14 17:26 --------- d-----w c:\documents and settings\C\Application Data\uTorrent
2008-11-04 15:49 --------- d-----w c:\program files\Lavasoft
2008-11-04 15:48 --------- d-----w c:\program files\Common Files\Wise Installation Wizard
2008-11-04 15:46 --------- d-----w c:\documents and settings\All Users\Application Data\Lavasoft
2008-10-26 22:46 --------- d-----w c:\program files\Microsoft Silverlight
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-21 13:18 --------- d-----w c:\program files\Apple Software Update
2008-10-16 19:13 202,776 ----a-w c:\windows\system32\wuweb.dll
2008-10-16 19:13 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
2008-10-16 19:12 561,688 ----a-w c:\windows\system32\wuapi.dll
2008-10-16 19:12 323,608 ----a-w c:\windows\system32\wucltui.dll
2008-10-16 19:09 92,696 ----a-w c:\windows\system32\cdm.dll
2008-10-16 19:09 51,224 ----a-w c:\windows\system32\wuauclt.exe
2008-10-16 19:09 43,544 ----a-w c:\windows\system32\wups2.dll
2008-10-16 19:08 34,328 ----a-w c:\windows\system32\wups.dll
2008-10-16 19:06 268,648 ----a-w c:\windows\system32\mucltui.dll
2008-10-16 19:06 208,744 ----a-w c:\windows\system32\muweb.dll
2008-10-05 15:15 17,536 ----a-w c:\documents and settings\C\Application Data\GDIPFONTCACHEV1.DAT
2008-09-15 12:12 1,846,400 ----a-w c:\windows\system32\win32k.sys
2008-09-10 01:14 1,307,648 ----a-w c:\windows\system32\msxml6.dll
2008-09-04 17:15 1,106,944 ----a-w c:\windows\system32\msxml3.dll
2002-01-18 11:52 3,932 ------w c:\documents and settings\C\Application Data\LMLayout.dat
.

((((((((((((((((((((((((((((( snapshot@2008-11-30_18.55.39.28 )))))))))))))))))))))))))))))))))))))))))
.
+ 2008-04-14 00:12:02 106,496 -c--a-w c:\windows\system32\dllcache\odbccp32.dll
+ 2008-04-14 00:12:08 18,944 -c--a-w c:\windows\system32\dllcache\version.dll
+ 2008-04-14 00:12:08 214,528 -c--a-w c:\windows\system32\dllcache\wbemcomn.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Aim6"="c:\program files\AIM6\aim6.exe" [2007-04-27 50736]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"vptray"="c:\progra~1\SYMANT~1\SYMANT~1\vptray.exe" [2002-07-30 77824]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-03-16 1392640]
"ATICCC"="c:\program files\ATI Technologies\ATI.ACE\cli.exe" [2006-01-02 45056]
"IntelZeroConfig"="c:\program files\Intel\Wireless\bin\ZCfgSvc.exe" [2007-07-25 823296]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2007-07-25 974848]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-08 761947]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 132496]
"LMPDPSRV"="c:\windows\System32\spool\DRIVERS\W32X86\3\LMPDPSRV.EXE" [2002-07-11 45056]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2007-06-29 286720]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2007-09-26 267064]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"Adobe Acrobat Speed Launcher"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2008-06-12 37232]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2008-06-11 640376]
"SigmatelSysTrayApp"="stsystra.exe" [2006-03-24 c:\windows\stsystra.exe]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Lexmark X125 Settings Utility.lnk - c:\program files\Lexmark X125\LEX125SU.exe [2007-09-26 1810432]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-02-13 83360]
SnagIt 9.lnk - c:\program files\TechSmith\SnagIt 9\SnagIt32.exe [2008-05-15 6822728]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=acaptuser32.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Ares\\Ares.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\LMpdpsrv.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Documents and Settings\\C\\Desktop\\utorrent.exe"=

S1 lusbaudio;Logitech USB Microphone;c:\windows\system32\drivers\OVSound2.sys [2007-09-14 25216]
S3 QCEmerald;Logitech QuickCam Web;c:\windows\system32\DRIVERS\OVCE.sys [2007-09-14 31872]
.
Contents of the 'Scheduled Tasks' folder

2008-10-20 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-11-30 19:25:56
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(860)
c:\windows\system32\Ati2evxx.dll
c:\windows\System32\BCMLogon.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\ati2evxx.exe
c:\program files\Intel\Wireless\Bin\S24EvMon.exe
c:\windows\system32\WLTRYSVC.EXE
c:\windows\system32\BCMWLTRY.EXE
c:\program files\Lavasoft\Ad-Aware\aawservice.exe
c:\windows\system32\ati2evxx.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
c:\program files\Intel\Wireless\Bin\EvtEng.exe
c:\program files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\program files\Intel\Wireless\Bin\WLKEEPER.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\LMPDPUI.exe
c:\program files\AIM6\aolsoftware.exe
c:\program files\TechSmith\SnagIt 9\TscHelp.exe
c:\program files\Intel\Wireless\Bin\Dot1XCfg.exe
c:\program files\TechSmith\SnagIt 9\SnagPriv.exe
c:\program files\TechSmith\SnagIt 9\SnagItEditor.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2008-11-30 19:28:59 - machine was rebooted [C]
ComboFix-quarantined-files.txt 2008-12-01 00:28:49
ComboFix2.txt 2008-11-30 23:56:11

Pre-Run: 65,075,847,168 bytes free
Post-Run: 65,060,311,040 bytes free

169 --- E O F --- 2008-11-14 17:42:02

Hello.
Log looks good.
What problems remain?

great. I don't see any problems at this moment if you think the log is clean.

Thank you very much. you do great work here

Hello.
Glad to hear it.
Before I can let you go, we need to get you secured.

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.
Updating Java:

• Download the latest version of Java SE Runtime Environment (JRE) 6 Update 10.
  
• Select the first option where it says "Java SE Runtime Environment (JRE) 6 Update 10".
  
• Click the "Download" button to the right.
  
• In the Window that opens, select your platform and language, check the "agree" box, and click Continue.
  
• Click on the link to download Windows Offline Installation and save to your desktop.
  
• Close any programs you may have running - especially your web browser.
  
• Go to Start > Control Panel double-click on Add or Remove Programs and remove all older versions of Java.
  
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  - Examples of older versions in Add or Remove Programs:
  - Java 2 Runtime Environment, SE v1.4.2
  - J2SE Runtime Environment 5.0
  - J2SE Runtime Environment 5.0 Update 2
  
• Click the Remove or Change/Remove button.
  
• Repeat as many times as necessary to remove each Java versions.
  
• Reboot your computer once all Java components are removed.
  
• Then from your desktop double-click on jre-6u10-windows-i586-p.exe that you downloaded to install the newest version.
  

Please make sure the new version of Java is installed before you run JavaRa.

Please download JavaRa from here

• First, unzip it.
  
• Then run JavaRa.
  
• Select English from the drop down menu and press Select.
  
• This will open JavaRa.
  
• Press Remove older versions
  
• Press yes to the prompt.
  
• It will make a log file of what it's removed.
  
• Copy and paste the log back here.
  

here's the log:

JavaRa 1.11 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Sun Nov 30 20:08:49 2008

Found and removed: C:\Program Files\Java\jre1.6.0_03

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0003-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0004-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0005-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_03\

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_02

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_03

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_04

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2.0_01

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0000-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0001-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0001-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0002-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0002-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0003-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0003-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0005-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0005-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0006-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0006-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0007-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0007-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0008-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0008-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0009-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0009-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0010-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0010-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0011-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0011-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0012-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0012-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0014-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0014-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0015-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0015-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0016-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0016-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0017-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0017-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0018-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0018-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0019-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0019-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0020-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0020-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0021-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0021-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0022-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0022-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0023-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0023-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0024-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0024-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0025-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0025-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBB}

------------------------------------

Finished reporting.

Hello.
Delete this folders in bold:
C:\avenger
C:\Qoobox

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.


Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers.

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

Hopefully this should take care of your problems! Good luck.

thank you again. Great work. I really appreciate it

Since this issue is resolved, this topic is closed.

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