My computer recently shutdown while my wife was uploading pictures to facebook. Got the following error msg: STOP: 0X0000007E (0XC0000005,0X00000000,0XBA4C30BC,0XBA4C2DB8) tried to boot to safemode but got error msg:windows XP setup cannot run under safemode. setup will restart now.
Have my old hard drive still installed also so tried to boot from it with same results. Did a repair on the old drive from my windows XP disc and was able to get it to boot in safemode. My new drive that I was originally booting form is now inaccessible and is only recognized sporadically in BIOS boot and my computer. Since both drives would not boot, I thought it might be a hardware problem so replaced the motherboard and processor with an older one I still have but nothing changed.
The only change has been that after doing the windows repair, I now get the following msg. on normal boot.:The windows subsystem system process terminated unexpectedly with a status of C0000005 (0X7c9106c3 0X0052f06c)
The system has been shut down.
Anybody know what happened? Will post extras.txt and aswMBR.txt in my next post.
Thanks for any help.
Results of screen317's Security Check version 0.99.42
Windows XP Service Pack 2 x86
Out of date service pack!!
Internet Explorer 6 Out of date!
``````````````Antivirus/Firewall Check:``````````````
Windows Security Center service is not running! This report may not be accurate!
Windows Firewall Enabled!
Please wait while WMIC is being installed.
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Out of date Spybot installed!
Ad-Aware
Out of date HijackThis installed!
Spybot - Search & Destroy 1.5.2.20
Spybot - Search & Destroy
Windows Defender
Malwarebytes Anti-Malware version 1.61.0.1400
HijackThis 2.0.2
Java(TM) SE Runtime Environment 6 Update 1
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java version out of Date!
Adobe Flash Player 10 Flash Player out of Date!
Adobe Flash Player 10.0.22.87 Flash Player out of Date!
Adobe Reader 7 Adobe Reader out of Date!
Mozilla Firefox (13.0.1)
````````Process Check: objlist.exe by Laurent````````
Windows Defender MSMpEng.exe
Ad-Aware AAWService.exe is disabled!
Ad-Aware AAWTray.exe is disabled!
Windows Defender MsMpEng.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 4%
````````````````````End of Log``````````````````````
aswMBR version 0.9.9.1665 Copyright(c) 2011 AVAST Software
Run date: 2012-07-08 23:55:46
-----------------------------
23:55:46.765 OS Version: Windows 5.1.2600 Service Pack 2
23:55:46.765 Number of processors: 2 586 0x304
23:55:46.765 ComputerName: COMPUTER1 UserName:
23:55:47.343 Initialize success
00:03:28.500 AVAST engine defs: 12070801
00:09:55.671 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-7
00:09:55.687 Disk 0 Vendor: ST3160811AS 3.AAE Size: 152627MB BusType: 3
00:09:55.718 Disk 0 MBR read successfully
00:09:55.734 Disk 0 MBR scan
00:09:55.781 Disk 0 Windows XP default MBR code
00:09:55.796 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 152625 MB offset 63
00:09:55.812 Disk 0 scanning sectors +312576705
00:09:55.906 Disk 0 scanning C:\WINDOWS\system32\drivers
00:10:13.937 Service scanning
00:10:57.250 Modules scanning
00:11:24.312 Disk 0 trace - called modules:
00:11:24.343 ntoskrnl.exe CLASSPNP.SYS disk.sys atapi.sys hal.dll pciide.sys PCIIDEX.SYS
00:11:24.390 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8733eab8]
00:11:24.390 3 CLASSPNP.SYS[f78c405b] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP2T0L0-7[0x87343b00]
00:11:24.828 AVAST engine scan C:\WINDOWS
00:11:39.906 File: C:\WINDOWS\WEBCheckVer.ocx **INFECTED** Win32:Adware-gen [Adw]
00:11:39.953 File: C:\WINDOWS\WEBInstall.ocx **INFECTED** Win32:Adware-gen [Adw]
00:11:41.734 AVAST engine scan C:\WINDOWS\system32
00:16:22.531 AVAST engine scan C:\WINDOWS\system32\drivers
00:16:49.718 AVAST engine scan C:\Documents and Settings\Jon Martinson
00:22:31.734 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Jon Martinson\My Documents\MBR.dat"
00:22:31.750 The log file has been saved successfully to "C:\Documents and Settings\Jon Martinson\My Documents\aswMBR.txt"
Last edited by DragonMaster Jay on 9th July 2012, 6:45 pm; edited 1 time in total (Reason for editing : Posts appended to this topic!)
Have my old hard drive still installed also so tried to boot from it with same results. Did a repair on the old drive from my windows XP disc and was able to get it to boot in safemode. My new drive that I was originally booting form is now inaccessible and is only recognized sporadically in BIOS boot and my computer. Since both drives would not boot, I thought it might be a hardware problem so replaced the motherboard and processor with an older one I still have but nothing changed.
The only change has been that after doing the windows repair, I now get the following msg. on normal boot.:The windows subsystem system process terminated unexpectedly with a status of C0000005 (0X7c9106c3 0X0052f06c)
The system has been shut down.
Anybody know what happened? Will post extras.txt and aswMBR.txt in my next post.
Thanks for any help.
Results of screen317's Security Check version 0.99.42
Windows XP Service Pack 2 x86
Out of date service pack!!
Internet Explorer 6 Out of date!
``````````````Antivirus/Firewall Check:``````````````
Windows Security Center service is not running! This report may not be accurate!
Windows Firewall Enabled!
Please wait while WMIC is being installed.
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Out of date Spybot installed!
Ad-Aware
Out of date HijackThis installed!
Spybot - Search & Destroy 1.5.2.20
Spybot - Search & Destroy
Windows Defender
Malwarebytes Anti-Malware version 1.61.0.1400
HijackThis 2.0.2
Java(TM) SE Runtime Environment 6 Update 1
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java version out of Date!
Adobe Flash Player 10 Flash Player out of Date!
Adobe Flash Player 10.0.22.87 Flash Player out of Date!
Adobe Reader 7 Adobe Reader out of Date!
Mozilla Firefox (13.0.1)
````````Process Check: objlist.exe by Laurent````````
Windows Defender MSMpEng.exe
Ad-Aware AAWService.exe is disabled!
Ad-Aware AAWTray.exe is disabled!
Windows Defender MsMpEng.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 4%
````````````````````End of Log``````````````````````
aswMBR version 0.9.9.1665 Copyright(c) 2011 AVAST Software
Run date: 2012-07-08 23:55:46
-----------------------------
23:55:46.765 OS Version: Windows 5.1.2600 Service Pack 2
23:55:46.765 Number of processors: 2 586 0x304
23:55:46.765 ComputerName: COMPUTER1 UserName:
23:55:47.343 Initialize success
00:03:28.500 AVAST engine defs: 12070801
00:09:55.671 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-7
00:09:55.687 Disk 0 Vendor: ST3160811AS 3.AAE Size: 152627MB BusType: 3
00:09:55.718 Disk 0 MBR read successfully
00:09:55.734 Disk 0 MBR scan
00:09:55.781 Disk 0 Windows XP default MBR code
00:09:55.796 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 152625 MB offset 63
00:09:55.812 Disk 0 scanning sectors +312576705
00:09:55.906 Disk 0 scanning C:\WINDOWS\system32\drivers
00:10:13.937 Service scanning
00:10:57.250 Modules scanning
00:11:24.312 Disk 0 trace - called modules:
00:11:24.343 ntoskrnl.exe CLASSPNP.SYS disk.sys atapi.sys hal.dll pciide.sys PCIIDEX.SYS
00:11:24.390 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8733eab8]
00:11:24.390 3 CLASSPNP.SYS[f78c405b] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP2T0L0-7[0x87343b00]
00:11:24.828 AVAST engine scan C:\WINDOWS
00:11:39.906 File: C:\WINDOWS\WEBCheckVer.ocx **INFECTED** Win32:Adware-gen [Adw]
00:11:39.953 File: C:\WINDOWS\WEBInstall.ocx **INFECTED** Win32:Adware-gen [Adw]
00:11:41.734 AVAST engine scan C:\WINDOWS\system32
00:16:22.531 AVAST engine scan C:\WINDOWS\system32\drivers
00:16:49.718 AVAST engine scan C:\Documents and Settings\Jon Martinson
00:22:31.734 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Jon Martinson\My Documents\MBR.dat"
00:22:31.750 The log file has been saved successfully to "C:\Documents and Settings\Jon Martinson\My Documents\aswMBR.txt"
Last edited by DragonMaster Jay on 9th July 2012, 6:45 pm; edited 1 time in total (Reason for editing : Posts appended to this topic!)