My daughter had a Gateway computer running Win 10 with a Microsoft keyboard and mouse. Everything worked fine. She got a new laptop and gave me her PC.
Someone took the computer apart and boxed it and delivered it to me.
I set up the computer and booted up and all was normal except the wireless keyboard and mouse did not work. I checked batteries and all ok there. The I discovered the USB dongle to communicate with the mouse and keyboard was missing; not in any of the USB ports.
I hooked up a wired keyboard and mouse, that I know works on this PC But Win 10 didn't recognize them. When the computer boots up, the light on the optical mouse turns on and then off; and the light on the keyboard turns on and then off. But when Win 10 comes up they do not work. And since they do not work I can't do anything to disable the wireless and enable the wired.
I guess that if I obtained another Microsoft wireless keyboard and mouse and plugged in the USB communicator it would all work. But that's just a guess.
Should I try another wireless and it works; How would I disable the wireless setup and enable a wired setup?
I think I remember a Microsoft program that manages the mouse pointing device; I that what is hijacking my system?
Why didn't the plug n play feature support the wired keyboard and mouse?
Someone took the computer apart and boxed it and delivered it to me.
I set up the computer and booted up and all was normal except the wireless keyboard and mouse did not work. I checked batteries and all ok there. The I discovered the USB dongle to communicate with the mouse and keyboard was missing; not in any of the USB ports.
I hooked up a wired keyboard and mouse, that I know works on this PC But Win 10 didn't recognize them. When the computer boots up, the light on the optical mouse turns on and then off; and the light on the keyboard turns on and then off. But when Win 10 comes up they do not work. And since they do not work I can't do anything to disable the wireless and enable the wired.
I guess that if I obtained another Microsoft wireless keyboard and mouse and plugged in the USB communicator it would all work. But that's just a guess.
Should I try another wireless and it works; How would I disable the wireless setup and enable a wired setup?
I think I remember a Microsoft program that manages the mouse pointing device; I that what is hijacking my system?
Why didn't the plug n play feature support the wired keyboard and mouse?