Hi,
I had installed a program,(Glarysoft Malware Hunter) that was given to me,and 24 hours later i am still having major problems.
I have a desktop running Windows 10 home.
When installing the program, I unclicked all of the unwanted options that came with the program,but it appeared that they all installed anyway. I have since uninstalled that program.
Since then, I have had approx 12-15 other programs installed which i have removed with IObit Uninstaller, I have done two rootkit scans after avast internet security told me i had problems.
I have run Adware removal tool 3 times and removed 46 problems initially,then the last 2 times,the same 2 problems showed and were removed.
Microsoft edge is loading dozens of spam web pages continually and i can no longer use google chrome(which was my chosen browser) as it will not function.
I am using a laptop to communicate with you as i cannot get any sense out of my desktop at present.
Please help!!!
I have attached the OTL logs.
thank you
I had installed a program,(Glarysoft Malware Hunter) that was given to me,and 24 hours later i am still having major problems.
I have a desktop running Windows 10 home.
When installing the program, I unclicked all of the unwanted options that came with the program,but it appeared that they all installed anyway. I have since uninstalled that program.
Since then, I have had approx 12-15 other programs installed which i have removed with IObit Uninstaller, I have done two rootkit scans after avast internet security told me i had problems.
I have run Adware removal tool 3 times and removed 46 problems initially,then the last 2 times,the same 2 problems showed and were removed.
Microsoft edge is loading dozens of spam web pages continually and i can no longer use google chrome(which was my chosen browser) as it will not function.
I am using a laptop to communicate with you as i cannot get any sense out of my desktop at present.
Please help!!!
I have attached the OTL logs.
thank you