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descriptionTrojans on Laptop... need clean up  - Page 1 EmptyRe: Trojans on Laptop... need clean up

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Everytime I click on anything like Malwarebytes Root Kit, IE says it cannot display web page. I thought maybe it's the add ons, but not sure which ones to disable. There are 2 Java's with SSL, 2 with something else. Just can't seem to get to the site. .

Disable all of them and see what happens. You can always enable them later.
Seems to be running great except when typing in a website in address bar, it says internet explorer can not display website. That is annoying. please advise.

That usually indicates that you've typed in the wrong url address.

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OK I fixed the IE issues with the Verizon people. Now the only thing left is removing all the scanners I installed. (Malwarebytes, Eset, ect.) Then I think everything is solved. Thanks so much for all your help!

descriptionTrojans on Laptop... need clean up  - Page 1 EmptyRe: Trojans on Laptop... need clean up

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This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create Registry backup
  • Purge System Restore Points
  • Re-set system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.
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Click Start> Computer> right click the C Drive and choose Properties> enter
Click Disk Cleanup from there.

Trojans on Laptop... need clean up  - Page 1 Diskcleanup2

Click OK on the Disk Cleanup Screen.
Click Yes on the Confirmation screen.

Trojans on Laptop... need clean up  - Page 1 Diskcleanup

This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive)
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I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!

descriptionTrojans on Laptop... need clean up  - Page 1 EmptyRe: Trojans on Laptop... need clean up

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