GeekPolice Tech TutorialsLog in

 


Black Screen - does not boot

Share

descriptionRe: Black Screen - does not boot

more_horiz
I think you are right, it may be the inverter board. Going to see if I can buy a replacement and try and fix it myself. I will let you know what happens (:

descriptionRe: Black Screen - does not boot

more_horiz
lachatnoir wrote:
I think you are right, it may be the inverter board. Going to see if I can buy a replacement and try and fix it myself. I will let you know what happens (:

Good. If you need any help, give me a holler.

descriptionRe: Black Screen - does not boot

more_horiz
Hi!

I finally got the inverter and now it is is working. I noticed the cable/connector is what is faulty also. Oh well!

Now the issue I have is that the laptop is running a lot slower. Not sure if some of the changes I made when trying to troubleshoot affected this. I uninstalled malware bytes and it helped a little. I do not like not having antivirus software on the computer. Indifferent or Blank  Do I need to come to the realization that because the computer is older it is going to run slower? Any advice?

descriptionRe: Black Screen - does not boot

more_horiz
I do not like not having antivirus software on the computer. Do I need to come to the realization that because the computer is older it is going to run slower?
Going on-line without an AV is just asking for trouble. Older computer do not necessarily need to be slow but they may not be able to handle new software very well. Let's run a few more scans to make sure it is clean.

Please download Junkware Removal Tool to your desktop.

Warning! Once the scan is complete JRT will shut down your browser with NO warning.

Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
********************************************
Please download AdwCleaner by Xplode onto your Desktop.

  • Please close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with OK
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile in your reply.
  • You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.

descriptionRe: Black Screen - does not boot

more_horiz
Yes, I need to get an AV program asap.

Here are the following logs:

# AdwCleaner v2.306 - Logfile created 08/12/2013 at 16:42:13
# Updated 19/07/2013 by Xplode
# Operating system : Microsoft Windows XP Service Pack 2 (32 bits)
# User : Sonia - PC785018295244
# Boot Mode : Normal
# Running from : C:\Documents and Settings\Sonia\My Documents\Downloads\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****


***** [Registry] *****

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{761F6A83-F007-49E4-8EAC-CDB6808EF06F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]

***** [Internet Browsers] *****

-\\ Internet Explorer v6.0.2900.2180

[OK] Registry is clean.

-\\ Mozilla Firefox v21.0 (en-US)

File : C:\Documents and Settings\Sonia\Application Data\Mozilla\Firefox\Profiles\sv4wbes7.default\prefs.js

[OK] File is clean.

File : C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\q7i9ikzp.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v28.0.1500.95

File : C:\Documents and Settings\Sonia\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [1969 octets] - [12/08/2013 16:39:55]
AdwCleaner[S1].txt - [1916 octets] - [12/08/2013 16:42:13]

########## EOF - C:\AdwCleaner[S1].txt - [1976 octets] ##########

descriptionRe: Black Screen - does not boot

more_horiz
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.4.4 (08.12.2013:1)
OS: Microsoft Windows XP x86
Ran by Sonia on Mon 08/12/2013 at 14:53:01.66
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Search Bar
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\\Default_Page_URL



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\installcore
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{86A29F65-05DB-4FEF-92D7-54F414096485}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{86A29F65-05DB-4FEF-92D7-54F414096485}



~~~ Files

Successfully deleted: [File] "C:\Program Files\mozilla firefox\plugins\npcouponprinter.dll"
Successfully deleted: [File] "C:\Program Files\mozilla firefox\plugins\npmozcouponprinter.dll"
Successfully deleted: [File] "C:\end"
Successfully deleted: [File] "C:\WINDOWS\couponprinter.ocx"
Successfully deleted: [File] "C:\WINDOWS\wininit.ini"



~~~ Folders

Successfully deleted: [Folder] "C:\Documents and Settings\Sonia\Local Settings\Application Data\couponamazing"
Successfully deleted: [Folder] "C:\Program Files\coupons"



~~~ FireFox

Successfully deleted: [File] C:\Documents and Settings\Sonia\Application Data\mozilla\firefox\profiles\sv4wbes7.default\user.js





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 08/12/2013 at 14:57:07.09
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

descriptionRe: Black Screen - does not boot

more_horiz
Here's a list of free AV's. I, myself, prefer MSE. Please install one before doing anything else.

Remember to only install one antivirus!

1) Avast! Home Edition
2) AVG Free Edition
3) Avira AntiVir Personal
4) MicroSoft Security Essentials All versions and all languages.
5) Comodo Antivirus (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" if you choose this one)
6) PC Tools AntiVirus Free Edition

It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts. If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time.

descriptionRe: Black Screen - does not boot

more_horiz
I am having a hard time getting on the internet. When I was able to I tried to download MSE and could not because of a service pack and the laptop is running SUPER SLOW ): Please bear with me as I try to see what antivirus I can download. I will post as soon as I get something up and running.

descriptionRe: Black Screen - does not boot

more_horiz
lachatnoir wrote:
I am having a hard time getting on the internet. When I was able to I tried to download MSE and could not because of a service pack and the laptop is running SUPER SLOW ): Please bear with me as I try to see what antivirus I can download. I will post as soon as I get something up and running.
You need to get SP3. Malware just loves computer with out-of-date programs.

descriptionRe: Black Screen - does not boot

more_horiz
Ok - I was a little confused as to whether or not I could get the SP3. I am going to look into it tonight.

descriptionRe: Black Screen - does not boot

more_horiz
lachatnoir wrote:
Ok - I was a little confused as to whether or not I could get the SP3. I am going to look into it tonight.
Yes, you need SP3 in order to download any updates from MS.

descriptionRe: Black Screen - does not boot

more_horiz
After many attempts to try and download MSE and even Service Pack 3 I have given up. I really do not know what to do. I continued to get an error from Windows Update...

I had Avast on my computer before and the computer ran a lot slower, so I uninstalled it. You are assuredly right that I need to have an antivirus program so I heeded your advice and reinstalled Avast. Well, the laptop is running even slower than before, and after 15 minutes of trying to post a reply to you I just shut it down. I am actually replying from desktop to avoid further frustration.

I really do not know where to go from here. Should I just accept better "slower" than sorry?

descriptionRe: Black Screen - does not boot

more_horiz
Could you try running Dial-a-Fix again?

descriptionRe: Black Screen - does not boot

more_horiz
Believe it or not the inverter went out /: I was hoping to talk to a guy at church who works on computers but he wasn't there yesterday. It seems like I keep hitting brick walls with this laptop. As soon as I get another inverter I will run Dial- A Fix. Thanks for being patient, I know my patience is running out!

descriptionRe: Black Screen - does not boot

more_horiz
lachatnoir wrote:
Believe it or not the inverter went out /: I was hoping to talk to a guy at church who works on computers but he wasn't there yesterday.  It seems like I keep hitting brick walls with this laptop. As soon as I get another inverter I will run Dial- A Fix. Thanks for being patient, I know my patience is running out!
There are two main reasons why the updates won't download; one is there is not enough room on your harddrive and two, the malware has messed up the computer.

descriptionRe: Black Screen - does not boot

more_horiz
Permissions in this forum:
You cannot reply to topics in this forum