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descriptionNot able to Access sites anymore and will not load - Page 2 EmptyRe: Not able to Access sites anymore and will not load

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I tried downloading it to a memory stick but the one I have doesn't have enough space I guess. There is nothing on it but keeps saying to full.

You could use a CD-RW which is re-writable.

Please run the Farbar Service Scanner found on page 2 and post the log again.

descriptionNot able to Access sites anymore and will not load - Page 2 EmptyRe: Not able to Access sites anymore and will not load

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Farbar Service Scanner Version: 14-04-2013
Ran by LYNDA (administrator) on 17-05-2013 at 20:40:13
Running from "G:\"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============
Dnscache Service is not running. Checking service configuration:
The start type of Dnscache service is OK.
The ImagePath of Dnscache service is OK.
The ServiceDll of Dnscache service is OK.

Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

Tcpip Service is not running. Checking service configuration:
The start type of Tcpip service is OK.
The ImagePath of Tcpip service is OK.


Connection Status:
==============
Attempt to access Local Host IP returned error: Localhost is blocked: Other errors
There is no connection to network.
Attempt to access Google IP returned error. Other errors
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo IP returned error. Other errors
Attempt to access Yahoo.com returned error: Other errors

descriptionNot able to Access sites anymore and will not load - Page 2 EmptyRe: Not able to Access sites anymore and will not load

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Please download MiniToolBox to Desktop and run it.

Not able to Access sites anymore and will not load - Page 2 MiniToolBox

Checkmark the following boxes:

  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • List content of Hosts
  • List IP Configuration
  • Lst Last 10 Event Viewer Errors
  • List Users, Partitions and Memory Size

Click Go and copy/paste the log (Result.txt) into your next post.

descriptionNot able to Access sites anymore and will not load - Page 2 EmptyRe: Not able to Access sites anymore and will not load

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MiniToolBox by Farbar Version:21-04-2013
Ran by LYNDA (administrator) on 28-05-2013 at 10:37:23
Running from "G:\"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



An internal error occurred: The request is not supported.



Please contact Microsoft Product Support Services for further help.



Additional information: Unable to query host name.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

Broadcom NetXtreme 57xx Gigabit Controller = Local Area Connection (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip



popd
# End of interface IP configuration




Windows IP Configuration



An internal error occurred: The request is not supported.



Please contact Microsoft Product Support Services for further help.



Additional information: Unable to query host name.

Server: UnKnown
Address: 127.0.0.1

Ping request could not find host google.com. Please check the name and try again.

Server: UnKnown
Address: 127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.

Unable to contact IP driver, error code 2,


========================= Event log errors: ===============================

Application errors:
==================
Error: (05/28/2013 10:20:45 AM) (Source: JavaQuickStarterService) (User: )
Description: Unable to open C:\Program Files\Java\jre7\lib\deploy\jqs\jqs.conf: No such file or directory

Error: (05/28/2013 10:20:45 AM) (Source: JavaQuickStarterService) (User: )
Description: Unable to create JQS API server: socket() failed (Socket error 10050)

Error: (05/23/2013 06:48:39 PM) (Source: JavaQuickStarterService) (User: )
Description: Unable to open C:\Program Files\Java\jre7\lib\deploy\jqs\jqs.conf: No such file or directory

Error: (05/23/2013 06:48:39 PM) (Source: JavaQuickStarterService) (User: )
Description: Unable to create JQS API server: socket() failed (Socket error 10050)

Error: (05/17/2013 08:37:51 PM) (Source: JavaQuickStarterService) (User: )
Description: Unable to open C:\Program Files\Java\jre7\lib\deploy\jqs\jqs.conf: No such file or directory

Error: (05/17/2013 08:37:51 PM) (Source: JavaQuickStarterService) (User: )
Description: Unable to create JQS API server: socket() failed (Socket error 10050)

Error: (05/09/2013 06:49:13 PM) (Source: JavaQuickStarterService) (User: )
Description: Unable to open C:\Program Files\Java\jre7\lib\deploy\jqs\jqs.conf: No such file or directory

Error: (05/09/2013 06:49:13 PM) (Source: JavaQuickStarterService) (User: )
Description: Unable to create JQS API server: socket() failed (Socket error 10050)

Error: (05/07/2013 09:05:13 AM) (Source: JavaQuickStarterService) (User: )
Description: Unable to open C:\Program Files\Java\jre7\lib\deploy\jqs\jqs.conf: No such file or directory

Error: (05/04/2013 00:46:35 AM) (Source: JavaQuickStarterService) (User: )
Description: Unable to open C:\Program Files\Java\jre7\lib\deploy\jqs\jqs.conf: No such file or directory


System errors:
=============
Error: (05/28/2013 10:37:31 AM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness (NLA) service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:
%%2

Error: (05/28/2013 10:37:31 AM) (Source: Service Control Manager) (User: )
Description: The TCP/IP Protocol Driver service failed to start due to the following error:
%%2

Error: (05/28/2013 10:37:31 AM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness (NLA) service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:
%%2

Error: (05/28/2013 10:37:31 AM) (Source: Service Control Manager) (User: )
Description: The TCP/IP Protocol Driver service failed to start due to the following error:
%%2

Error: (05/28/2013 10:37:30 AM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness (NLA) service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:
%%2

Error: (05/28/2013 10:37:30 AM) (Source: Service Control Manager) (User: )
Description: The TCP/IP Protocol Driver service failed to start due to the following error:
%%2

Error: (05/28/2013 10:37:30 AM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness (NLA) service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:
%%2

Error: (05/28/2013 10:37:30 AM) (Source: Service Control Manager) (User: )
Description: The TCP/IP Protocol Driver service failed to start due to the following error:
%%2

Error: (05/28/2013 10:37:29 AM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness (NLA) service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:
%%2

Error: (05/28/2013 10:37:29 AM) (Source: Service Control Manager) (User: )
Description: The TCP/IP Protocol Driver service failed to start due to the following error:
%%2


Microsoft Office Sessions:
=========================
Error: (05/28/2013 10:20:45 AM) (Source: JavaQuickStarterService)(User: )
Description: Unable to open C:\Program Files\Java\jre7\lib\deploy\jqs\jqs.conf: No such file or directory

Error: (05/28/2013 10:20:45 AM) (Source: JavaQuickStarterService)(User: )
Description: Unable to create JQS API server: socket() failed (Socket error 10050)

Error: (05/23/2013 06:48:39 PM) (Source: JavaQuickStarterService)(User: )
Description: Unable to open C:\Program Files\Java\jre7\lib\deploy\jqs\jqs.conf: No such file or directory

Error: (05/23/2013 06:48:39 PM) (Source: JavaQuickStarterService)(User: )
Description: Unable to create JQS API server: socket() failed (Socket error 10050)

Error: (05/17/2013 08:37:51 PM) (Source: JavaQuickStarterService)(User: )
Description: Unable to open C:\Program Files\Java\jre7\lib\deploy\jqs\jqs.conf: No such file or directory

Error: (05/17/2013 08:37:51 PM) (Source: JavaQuickStarterService)(User: )
Description: Unable to create JQS API server: socket() failed (Socket error 10050)

Error: (05/09/2013 06:49:13 PM) (Source: JavaQuickStarterService)(User: )
Description: Unable to open C:\Program Files\Java\jre7\lib\deploy\jqs\jqs.conf: No such file or directory

Error: (05/09/2013 06:49:13 PM) (Source: JavaQuickStarterService)(User: )
Description: Unable to create JQS API server: socket() failed (Socket error 10050)

Error: (05/07/2013 09:05:13 AM) (Source: JavaQuickStarterService)(User: )
Description: Unable to open C:\Program Files\Java\jre7\lib\deploy\jqs\jqs.conf: No such file or directory

Error: (05/04/2013 00:46:35 AM) (Source: JavaQuickStarterService)(User: )
Description: Unable to open C:\Program Files\Java\jre7\lib\deploy\jqs\jqs.conf: No such file or directory


========================= Memory info: ===================================

Percentage of memory in use: 46%
Total physical RAM: 1014.07 MB
Available physical RAM: 542.33 MB
Total Pagefile: 2442.29 MB
Available Pagefile: 1865.27 MB
Total Virtual: 2047.88 MB
Available Virtual: 1972.91 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:37.24 GB) (Free:21.53 GB) NTFS
4 Drive f: (PHONE) (Removable) (Total:0.02 GB) (Free:0.02 GB) FAT
5 Drive g: (USB DISK) (Removable) (Total:0.48 GB) (Free:0.05 GB) FAT

========================= Users: ========================================

User accounts for \\GENERAL1

Administrator Guest HelpAssistant
LYNDA SUPPORT_388945a0


**** End of log ****

descriptionNot able to Access sites anymore and will not load - Page 2 EmptyRe: Not able to Access sites anymore and will not load

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I realize that we've already tried this but please try it again. We need to find a clean file to replace the one that is infected.

Please download SystemLook from one of the links below and save it to your desktop.

Link # 1
Link # 2

Temporarily disable your antivirus and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

Double-click SystemLook.exe to run it.

Copy the contents of the following codebox into the main textfield.

Code:

:filefind
afd.sys


Click the Look button to start the scan.

Note: The scan may take some time so please just let it do its work and be patient (or do something else unrelated to the computer).

When finished, a notepad window will open with the results of the scan. Please post the log. The log can also be found on your desktop entitled SystemLook.txt

descriptionNot able to Access sites anymore and will not load - Page 2 EmptyRe: Not able to Access sites anymore and will not load

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