this shortcut cannot be accessed. you may not have the appropriate permissions.

2 posters

WiredWX Christian Hobby Weather Tools :: GeekPolice tech support archive :: Technical Support

Re: this shortcut cannot be accessed. you may not have the appropriate permissions.8th November 2012, 9:36 am

Open OTL, press Quick Scan button, post log(s) please.

Re: this shortcut cannot be accessed. you may not have the appropriate permissions.8th November 2012, 9:10 pm

http://speedy.sh/4xJV7/OTL.Txt

Re: this shortcut cannot be accessed. you may not have the appropriate permissions.9th November 2012, 6:11 pm

OTL Fix

Please run OTL

Under the Custom Scans/Fixes box at the bottom, copy and paste in the following:

:OTL
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {7473B6BD-4691-4744-A82B-7854EB3D70B6} - No CLSID value found.
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 60
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - Explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - explorer.exe (Microsoft Corporation)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
[2012/11/08 15:53:52 | 000,000,000 | ---D | C] -- C:\Users\Matthew Tate\AppData\Local\{3626761D-4335-4C94-894C-DDDE909B3D60}
[2012/11/07 15:44:25 | 000,000,000 | ---D | C] -- C:\Users\Matthew Tate\AppData\Local\{17B0E49F-CAE0-4E52-A2E7-91DC8EB673D3}
[2012/11/06 15:43:43 | 000,000,000 | ---D | C] -- C:\Users\Matthew Tate\AppData\Local\{520F2AFD-89C9-406E-A25A-B87E6725AE88}
[2012/11/05 14:09:28 | 000,000,000 | ---D | C] -- C:\Users\Matthew Tate\AppData\Local\{0F21496F-48F6-4B01-B6E1-7F68C7DF3D2F}
[2012/11/04 12:49:57 | 000,000,000 | ---D | C] -- C:\Users\Matthew Tate\AppData\Local\{9E823BBA-6EF6-4E7E-89DB-8FB1FC762222}
[2012/11/04 00:25:08 | 000,000,000 | ---D | C] -- C:\Users\Matthew Tate\AppData\Local\{30C3CB49-D14C-41CA-909F-E8015D39F832}
[2012/11/03 12:24:30 | 000,000,000 | ---D | C] -- C:\Users\Matthew Tate\AppData\Local\{19ECDA31-8A9A-4C77-9FC0-B891DD227840}
[2012/11/02 23:46:06 | 000,000,000 | ---D | C] -- C:\Users\Matthew Tate\AppData\Local\{8197B13D-8D21-4634-B7E4-5D9115A696EC}

:files
ipconfig /flushdns /c

:commands
[emptytemp]
[reboot]
Then click the Run Fix button at the top.
Note: The fix for OTL automatically hides your Desktop and Start menu so the fix can be completed. Do not be alerted, as this is normal.
Please do not exit the program. It might take a while to fix, but allow it to run. If it asks to reboot the computer, allow it to reboot. If the program freezes, and the computer fails to reboot - let me know.
Lastly, post the contents of the log. (Located at C:\_OTL\Moved Files)

Re: this shortcut cannot be accessed. you may not have the appropriate permissions.16th November 2012, 11:27 pm

it doesn't freeze, but when it does reboot it sits at a black screen and I've had to do a system restore on it to be able to use it, there's no log for it at all either

Re: this shortcut cannot be accessed. you may not have the appropriate permissions.17th November 2012, 9:39 am

Not good. Post new OTL log, please. Smile...

Re: this shortcut cannot be accessed. you may not have the appropriate permissions.19th November 2012, 4:29 pm

I can't post a log because it doesn't create one

Re: this shortcut cannot be accessed. you may not have the appropriate permissions.19th November 2012, 8:49 pm

DDS Scanning

Please download DDS by sUBs from BleepingComputer.com or Forospyware.com and save it to your Desktop.

Note: Before scanning, make sure all other running programs are closed. There shouldn't be any scheduled antivirus scans running while the scan is being performed. Do not use your computer for anything else during the scan.

Double click on the DDS icon, allow it to run.
A small box will open, with an explanation about the tool. No input is needed, the scan is running.
Notepad will open with the results, click Yes to the Optional_Scan
Please follow the instructions that pop up for posting the results. Post only the contents of both logs.
Close the program window, and delete the program from your Desktop.

this shortcut cannot be accessed. you may not have the appropriate permissions.

descriptionRe: this shortcut cannot be accessed. you may not have the appropriate permissions.8th November 2012, 9:36 am

descriptionRe: this shortcut cannot be accessed. you may not have the appropriate permissions.8th November 2012, 9:10 pm

descriptionRe: this shortcut cannot be accessed. you may not have the appropriate permissions.9th November 2012, 6:11 pm

descriptionRe: this shortcut cannot be accessed. you may not have the appropriate permissions.16th November 2012, 11:27 pm

descriptionRe: this shortcut cannot be accessed. you may not have the appropriate permissions.17th November 2012, 9:39 am

descriptionRe: this shortcut cannot be accessed. you may not have the appropriate permissions.19th November 2012, 4:29 pm

descriptionRe: this shortcut cannot be accessed. you may not have the appropriate permissions.19th November 2012, 8:49 pm

descriptionRe: this shortcut cannot be accessed. you may not have the appropriate permissions.