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Hi! It should be gone now... If there are no more issues, then we shall finish up!

Clean up System Restore

Now, to get you off to a clean start, we will be creating a new Restore Point, then clearing the old ones to make sure you do not get reinfected, in case you need to "restore back."
  • Select Start > All Programs > Accessories > System tools > System Restore.
  • On the dialogue box that appears select Create a Restore Point
  • Click NEXT
  • Enter a name e.g. Clean
  • Click CREATE

You now have a clean restore point, to get rid of the bad ones:
  • Select Start > All Programs > Accessories > System tools > Disk Cleanup.
  • In the Drop down box that appears select your main drive e.g. C
  • Click OK
  • The System will do some calculation and the display a dialogue box with TABS
  • Select the More Options Tab.
  • At the bottom will be a system restore box with a CLEANUP button click this
  • Accept the Warning and select OK again, the program will close and you are done


Run OTC to remove our tools

To remove all of the tools we used and the files and folders they created, please do the following:
Please download OTC.exe by OldTimer:
  • Save it to your Desktop.
  • Double click OTC.exe.
  • Click the CleanUp! button.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes.

Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.

Purge old temporary files

Download CCleaner Slim and save it to your Desktop - Alternate download link

When the file has been saved, go to your Desktop and double-click on ccsetupxxx_slim.exe
Follow the prompts to install the program.

* Double-click the CCleaner shortcut on the desktop to start the program.
* Click on the Options block on the left, then choose Cookies.
* Under Cookies to Delete, highlight any cookies you would like to retain permanently
* Click the right arrow > to move them to the Cookies to Keep window.
* Go into Options > Advanced & uncheck Only delete files in Windows Temp folders older than 48 hours
* Click Cleaner on the left then Run Cleaner on the right to run the program.
* Important: Make sure that ALL browser windows are closed before selecting Run Cleaner

Caution: Only use the Registry feature if you are very familiar with the registry.
Always back up your registry before making any changes. Exit CCleaner after it has completed it's process.

Security Check

Please download Security Check by screen317 from SpywareInfoforum.org or Changelog.fr.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

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good morning dragonmaster Jay!

I asked the hubby how it went this morning and he thought it was working great. I have followed the instructions above and will post the log for the security check. I want to mention I still can remove from add and remove the malwarebytes program . I get a message Runtime error (at 1:0) cannot import all: c/programfiles/malwarebytes.

yet: the malware updates and scans and does what it should...so I don't know what to do about that. I wanted to remove it because I keep getting the message from start up that the trial period is over on the malwarebytes and I am just trying to avoid confusing the hubby even more.
Also, do you mind if I post a comment at the GeekPolice at facebook? You all do such a service and if a good comment will help I would like to.

thanks

brick

Results of screen317's Security Check version 0.99.51
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
avast! Antivirus
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
SUPERAntiSpyware
Secunia PSI (3.0.0.3001)
Malwarebytes Anti-Malware version 1.62.0.1300
CCleaner
Java(TM) 6 Update 34
Java 7 Update 6
Java version out of Date!
Adobe Flash Player 11.4.402.265
Adobe Reader X (10.1.4)
Mozilla Firefox (15.0.1)
````````Process Check: objlist.exe by Laurent````````
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamgui.exe
AVAST Software Avast AvastSvc.exe
AVAST Software Avast avastUI.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 2%
````````````````````End of Log``````````````````````

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Go for it for FB...

Please do the following:


  • Download and run mbam-clean.exe from here
  • It will ask to restart your computer, please allow it to do so very important
  • After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here

    • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
      Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.



Java Update!

Please download the newest version of Java from Java.com.

Before installing: it is important to remove older versions of Java since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs (Programs and Features in Vista/7).
Search in the list for all previous installed versions of Java. (J2SE Runtime Environment). Please uninstall/remove each of them.

Once old versions are gone, please install the newest version.

Read more about Java exploit problems


Personal Tips on Preventing Malware

See this page for more info about malware and prevention.

Any other questions before I mark this topic solved?

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Dragonmaster Jay,

I took care of the above, removed all the old java, updated java, the malwarebytes cleaner worked perfectly and downloaded a new one and updated it. Finally, put a comment on the facebook.

everything seems to be working perfectly...

let's stick a fork in it, this baby is done...(smile)

thanks so much to working through this with me..

brick

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You're welcome! Smile...

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