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descriptionNot Receiving Wi-Fi, Even Though it is There

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At home, several people are using their laptops. Several of them are having an issue with being unable to connect to the Wi-Fi. They can see the internet as being available and having a strong signal strength but when they try to connect, it fails.

descriptionRe: Not Receiving Wi-Fi, Even Though it is There

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Is the correct passphrase/key being used to connect?
What model router is being used?
Try turning the encryption off on the router to test and see if they are able to connect to an open network.
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