Freezing up - Will not run OTL ..

Just got the MBAM Quick scan to finish !!!!!
Log :
Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.02.25.06

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 7.0.5730.13
Melanie :: MELZCOMPUTER [administrator]

2/26/2012 1:37:13 AM
mbam-log-2012-02-26 (01-37-13).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 207174
Time elapsed: 20 minute(s), 8 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

same though .. looks clean ..
Grrrrrrrrrrrrr ...

Running an OTL script to rid your computer of the last remnants of Norton Internet Security:

• Please run OTL.exe again
  
• Under the Custom Scans/Fixes box at the bottom, copy and paste in the following:

• CAREFUL NOW! You must click the Run Fix button, NOT the Run Scan!
  
• If it asks to reboot the computer, please allow that.
  
• Finally, post the contents of the log. (Located at C:\_OTL\Moved Files)

====================

We no longer need combofix and OTL, so lets get rid of them:

• Go to Start > Run and type or copy/paste commy /uninstall (note the space before the "/").
  
• Double click OTL.exe to run it again and click the CleanUp button.
  
• If we used any other tools and they still remain on your desktop, please delete them manually.

====================

Is your computer still running bad? Only when you run firefox or every time?

Hi Gabe .. and Thanks .. here is the OTL Log

========== FILES ==========
File\Folder c:\program files\Norton Internet Security not found.
========== REGISTRY ==========
Registry key HKEY_LOCAL_MACHINE\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List not found.
Registry key HKEY_LOCAL_MACHINE\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List not found.
Registry key HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Norton Internet Security\ deleted successfully.

OTL by OldTimer - Version 3.2.33.1 log created on 02272012_182452

My computer did freeze a couple times yesterday, and I was using Firefox at the time .. I really HATE IE , and find it is way worse .. maybe I will try Chrome on here for a while and see if it helps ..

I will get rid of the Combo Fix and OTL .. Thank you for the notes on that !

I guess the next thing I will have to look at is hardware or ?? It is a netbook so not sure if it is over heating or something .. it happens even when it hasn't been on for a long time ?? Doesn't feel too Hot ???

Thanks ,
Mel

If you think you have hardware problems - you could visit out hardware forum. I´m not an expert in that.

If Firefox is giving you problems, maybe an uninstall and reinstall will help or a critical look at extensions you are using.
But Chrome is a very good alternative to Mozilla, especially if you don´t really need to extensions. I personally use SRware Iron, a Chrome clone with less privacy issues than Chrome itself.

Do you have any more questions or do you want to see my ALORTKYCC (Awesome List Or Recommendations To Keep Your Computer Clean)?

Lol ...
Thanks for everything Gabe ~!!
Your ALORTKYCC would be great !!

I am going to try OPERA for a bit .. Errrr.. the browser I mean..
Perhaps I will even have a look at SRware Iron ...
Once again .. Thanks for everything !!
Mel

I like SRWare Iron because it has a built in adblock

Allright! Here follows my ALORTKYCC (Awesome List Of Recommendations To Keep Your Computer Clean):

1) Keep your Windows up-to-date. Windows Autoupdate should be ON (see Start >> Control Panel >> Security Center). An alternative way (but more time-consuming) is to periodically visit http://windowsupdate.microsoft.com. Hackers are looking every day for new security holes. Microsoft keeps patching them. You cannot fall behind in this race, it will make your system vulnerable.

2) For your average daily computer activities, use a limited/standard user account, not an administrator account. If you use Vista/WIN7 do not disable User Account Control (UAC). You would be amazed to know how much malware can´t touch you if you deny it admin rights. Create a separate password-protected administrator account that you use for admin activities, like (un)installing software.

3) Use a good antivirus. There are various free ones, you cannot go wrong with either of the following three:

• Panda Cloud Antivirus. If you want your antivirus to be light on resources, I recommend Panda. Install without the toolbar.
  
• Ad-Aware Free Internet Security has received great reviews from leading security analysts.
  
• Avast! is a very complete antivirus, with modules like mailscanner and webshield.

4) If your computer has 1GB system memory or more, you should install a third party firewall, to replace the weak Windows Firewall. I recommend:

• Comodo Firewall. Install the internet security suite, but without the antivirus and without the Hopsurf toolbar.
  
• Online Armor. A very smart and user friendly firewall.
  
• Outpost Firewall is another rocksolid choice.

Note: you should run only ONE antivirus and ONE firewall. Running multiples of either is bad, it will cause slowdowns and/or conflicts.

5) Miscellaneous advice:

• Stay away from cracks and keygens (look here for the why). Get free software instead. Gizmo is an excellent source of freeware reviews.
  
• Navigate safely. Google Chrome is the safest browser available. However, Mozilla Firefox can be made extremely safe with the NoScript addon. Internet Explorer (always use the last version) can be made a lot safer with Spywareblaster (manual here).
  
• The WOT (Webs Of Trust) addon will help you to stay on reliable webpages.
  
• WinPatrol alerts you when changes are made in vital system areas. Especially good on light systems not running a third party firewall.
  
• Make sure you have ways to recuperate your operating system and vital other data if its gets frustrated by malware and/or other problems. A Windows setup CD and recent backups/disk images will be priceless, if you find yourself in an unexpected tight spot.

Finally: did we help you? Help us back!

Thanks for all your help and info Gabethebabe-
I have sent in the feedback form ..



Mel